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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2271 Views

0 replies

4 likes

  • 2271 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153423 Views

83 replies

27 likes

  • 153423 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143838 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11409 Views

1 replies

6 likes

  • 11409 Views
  • 1 replies
  • 6 likes

Solved!! Spotify Windows App not possible to read any songs

PlanPremiumCountryFranceDeviceLaptop/Desktop computer/Realme X50 ProOperating SystemWindows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11 My Question or IssueThe windows app is a pure nightmare, i regurlarly have troubles when using it.At the m...

Visitor

Plan Premium Country France Device Laptop/Desktop computer/Realme X50 Pro Operating System Windows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11   My Question or Issue The window...

user-removed

Not applicable

1108 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify desktop doesn't indicate current song in list while clicking playlist from account library

PlanPremiumCountryTurkeyDeviceMonster Tulpar T7Operating SystemWindows 10 My Question or IssueHello, Spotify communityIt is a very small issue but while discovering new playlists, such as double click new playlist which is saved my account, the playe...

Newbie

Plan Premium Country Turkey Device Monster Tulpar T7 Operating System Windows 10   My Question or Issue Hello, Spotify community It is a very small issue but while discovering new pla...

CarlosE

Spotify Legend

664 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect does not work on Desktop

The desktop version will not connect to any other device; either of my two Samsung phones, Stream Deck, anything. I'd uninstalled & reinstalled everything, I'd restarted everything. Nothing is working. Please help. PlanPremiumCountryUSADeviceSamsung ...

Visitor

The desktop version will not connect to any other device; either of my two Samsung phones, Stream Deck, anything. I'd uninstalled & reinstalled everything, I'd restarted everything. Nothing is wo...

Novy

Moderator

1238 Views

1 replies

0 likes

  • 1238 Views
  • 1 replies
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Solved!!Superuser Contribution Last.fm scrobbling gone

PlanPremiumCountryBulgariaDeviceMultipleOperating SystemAndroid, Windows 10, Debian 10 My Question or IssueHi, after one of the latest updates (at least since April 3rd) the desktop and mobile apps stopped scrobbling to last.fm. I don't even see the ...

Casual Listener

Plan Premium Country Bulgaria Device Multiple Operating System Android, Windows 10, Debian 10   My Question or Issue Hi, after one of the latest updates (at least since April 3rd) the ...

Sebasty

Community Legend

2217 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution artist discography/playlists gone?

My Question or IssueI noticed that now when you search an artist the results show as album covers that you have to choose. Once you do that you get the track listing. Whereas before, when you selected the artist, it lists all albums in order that you...

Regular

My Question or Issue I noticed that now when you search an artist the results show as album covers that you have to choose. Once you do that you get the track listing. Whereas before, when you selec...

Alex

Spotify Legend

2066 Views

8 replies

5 likes

  • 2066 Views
  • 8 replies
  • 5 likes

Solved!! Update desktop

My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updates turned on too,i think everyone has this update a...

Visitor

My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updat...

Luke

Spotify Star

765 Views

1 replies

1 likes

  • 765 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sound is distorted since latest update

PlanPremiumCountryNZDeviceHP laptopOperating SystemWindows 10 My Question or IssueEver since the latest update I have been unable to listen to any music as the sound is now horribly distorted after about 1 minute of playing time. It sounds like the m...

Newbie

Plan Premium Country NZ Device HP laptop Operating System Windows 10   My Question or Issue Ever since the latest update I have been unable to listen to any music as the sound is now h...

aleeebaby

Newbie

2634 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Fullscreen no longer supported?

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe full-screen icon is no longer visible. This is prevalent on both downloaded exe and Windows Store application. Restarting, reinstalling and repairing registry has not resolved this...

Newbie

Plan Premium Device PC Operating System Windows 10   My Question or Issue The full-screen icon is no longer visible.  This is prevalent on both downloaded exe and Windows Store appl...

Jeremy

Spotify Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution What Happened to Social Share?

PlanPremiumCountryUSA DeviceMacBook 12" Early 2015Operating SystemMacOS Big Sur My Question or IssueWith the new update, when I click "Share" I only get two options: "Copy Song link" or "Copy embed code" - no more Twitter, Messenger, etc. What gives?

Regular

Plan Premium Country USA   Device MacBook 12" Early 2015 Operating System MacOS Big Sur   My Question or Issue With the new update, when I click "Share" I only get two options: "...

sbebiwan

Regular

1092 Views

7 replies

1 likes

  • 1092 Views
  • 7 replies
  • 1 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

Newbie

Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro   My Question or Issue After the last update, the media keys are not wo...

CarlosE

Spotify Legend

924 Views

3 replies

5 likes

Desktop
key
keys
media
media keys
pause
Pause for voice messages
Play
Premium
Windows
  • 924 Views
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Superuser Contribution [Desktop] When listening to music from an artists page, the app auto scrolls to the top of the page.

I am multi-tasking with Spotify in the background. I like to listen to full albums/discographies so I will often start with the oldest album and move sequentially to newer albums.Once the window is minimized for a short time, or in the background, or...

Visitor

I am multi-tasking with Spotify in the background.  I like to listen to full albums/discographies so I will often start with the oldest album and move sequentially to newer albums. Once the w...

Mihail

Spotify Legend

434 Views

1 replies

0 likes

Browse
Desktop
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Non-retractable curtain (interferes)

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueIn update 1.1.54.592, a curtain appeared (in the free version) and does not go down, there is no advertising there. We can fix this. And in update 1.1.56.595 there is also a curta...

Casual Listener

  Plan Free Country   Device PC Operating System Windows 10   My Question or Issue In update 1.1.54.592, a curtain appeared (in the free version) and does not go down, there...

Eni

Moderator

710 Views

7 replies

0 likes

  • 710 Views
  • 7 replies
  • 0 likes

Superuser Contribution Lost access to my e-mail and forgot my password.

PlanFreeCountry RomaniaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI am going mental. I have recently disconnected my Spotify account from my Facebook and I just found out that I don't remember my password. I am trying to log back ...

Casual Listener

Plan Free Country Romania Device Desktop PC Operating System Windows 10   My Question or Issue I am going mental. I have recently disconnected my Spotify account from my Facebook and ...

Novy

Moderator

1226 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution SPOTIFY VS CYBERGHOST VPN

PlanPremium CountrySpain DeviceAcer Aspire F 15 Operating SystemWindows 10 My Question or IssueHello, I am aware that spotify gives problems with VPN connections (which I think is stupid and that I do not understand) I use Cyberghost and connect to S...

Casual Listener

Plan Premium   Country Spain   Device Acer Aspire F 15   Operating System Windows 10   My Question or Issue Hello, I am aware that spotify gives problems with VPN con...

Hnas-Kevin

Visitor

2576 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution BACK BUTTON RESETS WHERE YOU WERE

This has only started to happen since the new update and UI but I use my album library in Spotify to make playlists. I will click on an album and chose songs to add to a playlist. I then will press the back button and it brings be all the way up to t...

Visitor

This has only started to happen since the new update and UI but I use my album library in Spotify to make playlists. I will click on an album and chose songs to add to a playlist. I then will press t...

Mihail

Spotify Legend

605 Views

2 replies

1 likes

  • 605 Views
  • 2 replies
  • 1 likes

Superuser Contribution Certain music doesn't play

PremiumFinlandPremiumPCWin 10 HomeSpotify app.Certain songs won't play with the app.; e.g. none of the albums of the band "The Pretty Reckless". Quite random; most of the music will play, but there always are some albums not playing as they should. W...

Gig Goer

      Premium Finland Premium PC Win 10 Home Spotify app. Certain songs won't play with the app.; e.g. none of the albums of the band "The Pretty Reckless".  Quite random...

Yordan

Moderator

645 Views

4 replies

1 likes

  • 645 Views
  • 4 replies
  • 1 likes

[Desktop] Reinstate Artists Bio

Gone, ceased to be, expired and gone to see his maker like a dead parrot!!Seriously?If this IDEA SUBMISSION sounds like a rant is because, well, it is.I cannot start to think who and why would even consider doing that.Updates are often annoying, you ...

Casual Listener

Gone, ceased to be, expired and gone to see his maker like a dead parrot!! Seriously? If this IDEA SUBMISSION sounds like a rant is because, well, it is. I cannot start to think who and why would ...

rockstarcadavers

Newbie

3187 Views

10 replies

31 likes

Desktop
  • 3187 Views
  • 10 replies
  • 31 likes

[Social] Bring back social listening

I used to adore Spotify for the ability to see what my friends were listening to. I was disappointed that I could only do this on my laptop- but now I can't even do it there! The new update doesn't support this feature, what happened? If anything thi...

Visitor

I used to adore Spotify for the ability to see what my friends were listening to. I was disappointed that I could only do this on my laptop- but now I can't even do it there! The new update doesn't s...

EfremSkopje

Newbie

514 Views

1 replies

1 likes

Social
  • 514 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Adding family member issue

PlanPremium FamilyCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueThere might be an issue adding an eleven year old child to Premium Family. After invitation, he cannot register as he is deemed to young. The iOS "Kids" app is for...

Casual Listener

Plan Premium Family Country Germany Device PC Operating System Windows 10   My Question or Issue There might be an issue adding an eleven year old child to Premium Family. After invita...

Jeremy

Spotify Legend

962 Views

5 replies

0 likes

  • 962 Views
  • 5 replies
  • 0 likes

New UI is TERRIBLE! How can I revert?

Im on the Windows version of the app I've downloaded off the Spotify main website.I randomly got an update and the new UI is actually terrible.You have to click on 2 or 3 more tabs to access the same content, and now that the content is split up. I c...

Casual Listener

Im on the Windows version of the app I've downloaded off the Spotify main website. I randomly got an update and the new UI is actually terrible. You have to click on 2 or 3 more tabs to access ...

OneByBoo

Roadie

1708 Views

1 replies

9 likes

  • 1708 Views
  • 1 replies
  • 9 likes