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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83648 Views

40 replies

68 likes

  • 83648 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793160 Views

503 replies

64 likes

  • 793160 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23353 Views

25 replies

7 likes

  • 23353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3040 Views

0 replies

4 likes

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Superuser Contribution Daily Mix Crashing

Premium account, windows desktop.Works utterly fine in every regard, except for the Daily Mix Playlists.Starts off okay, always with a song i've got saved in my library or in a specific playlist (as its supposed to), but after about 15-20 seconds spo...

Music Fan

Premium account, windows desktop. Works utterly fine in every regard, except for the Daily Mix Playlists. Starts off okay, always with a song i've got saved in my library or in a specific playlist ...

Alex

Spotify Legend

3122 Views

4 replies

1 likes

Windows
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  • 4 replies
  • 1 likes

Solved!!Superuser Contribution [Desktop] Discography option not working

My Question or Issue: When you try to click the option Discography of any artist, I get redirected to a random album and can't open the actual discography folder. PlanPremiumDeviceWin10 Laptop

Casual Listener

My Question or Issue:   When you try to click the option Discography of any artist, I get redirected to a random album and can't open the actual discography folder.      Plan...

Jeremy

Spotify Legend

1022 Views

3 replies

3 likes

  • 1022 Views
  • 3 replies
  • 3 likes

Superuser Contribution bug skipping songs when it hits the 0:01 second mark while in the web player

IssueHiThere is a bug with the songs being skipped at the one second mark if you could get it fixed that would be appreciated

Casual Listener

Issue Hi There is a bug with the songs being skipped at the one second mark if you could get it fixed that would be appreciated

Alex

Spotify Legend

1301 Views

8 replies

1 likes

  • 1301 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution sound issues with the desktop app

Recently, I've gotten Opera GX and have been using the webplayer a lot. It works perfectly fine, but now I've been having issues with the desktop app ever since then. Everything's functions alright besides the sound being muted. I've connected to a d...

Newbie

Recently, I've gotten Opera GX and have been using the webplayer a lot. It works perfectly fine, but now I've been having issues with the desktop app ever since then. Everything's functions alright b...

CarlosE

Spotify Legend

881 Views

1 replies

0 likes

Desktop (Windows)
Sound issue
  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs "stutter/goes mute"

Sweden calling/premium member! Case file;Streaming youtube songs from my pc to my soundideas whstm using a Bluetooth thingey. Works well.Doing the same with Spotify and songs go mute in short intervals. Counter still running so it's not put on hold. ...

Regular

Sweden calling/premium member!   Case file; Streaming youtube songs from my pc to my soundideas whstm using a Bluetooth thingey. Works well. Doing the same with Spotify and songs go mute in ...

CarlosE

Spotify Legend

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop] Playback scrubber when window shrunk

When the Spotify window is full screen, the playback scrubber shows up as expected.However, I shrink the window vertically. The playback scrubber now disappears.This used to work in an older version.

Regular

When the Spotify window is full screen, the playback scrubber shows up as expected. However, I shrink the window vertically. The playback scrubber now disappears. This used to work in an older vers...

Mario

Spotify Legend

625 Views

3 replies

0 likes

Desktop
  • 625 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays songs very late and revinding and forwarding is also slow

Hello.After updating Spotify I have following problem:Songs are sometimes played lately after pressing play button and same is with fast forward or revind, It is very slow. I must sometimes wayt one time to again revind or forward. I don't know, if Y...

Roadie

Hello. After updating Spotify I have following problem: Songs are sometimes played lately after pressing play button and same is with fast forward or revind, It is very slow. I must sometimes wayt ...

Noguri

Roadie

2205 Views

7 replies

0 likes

  • 2205 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution HOW TO BLOCK ARTISTS / SONGS?

PlanPremium (unless I don't get a proper answer on this)CountryUSADevicePCOperating SystemWindowsMy Question or Issue

Casual Listener

Plan Premium (unless I don't get a proper answer on this) Country USA Device PC Operating System Windows My Question or Issue  

CarlosE

Spotify Legend

793 Views

2 replies

0 likes

  • 793 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bizarre Behaviour / Terrible Album Cover Preview Quality

Current app version: Spotify for Windows 1.1.68.632.g2b11de83System: PC with a Windows 10, version 21H1, build 19043.1237 Greetings.Ever since Spotify's update to a new UI, the album cover preview feature has shown images in a absolutely atrocious qu...

Casual Listener

Current app version: Spotify for Windows 1.1.68.632.g2b11de83 System: PC with a Windows 10, version 21H1, build 19043.1237   Greetings. Ever since Spotify's update to a new UI, the albu...

Elena

Moderator

856 Views

3 replies

1 likes

  • 856 Views
  • 3 replies
  • 1 likes

Superuser Contribution Something Went Wrong

Plan: PremiumCountry: TurkeyDevice: PCOperating System: Windows 10My Question or IssueI don't have internet access on my pc due to infrastructure works. I want to listen my playlist (already downloaded for offline play) but I can't even open the app....

Casual Listener

Plan: Premium Country: Turkey Device: PC Operating System: Windows 10 My Question or Issue I don't have internet access on my pc due to infrastructure works. I want to listen...

Elena

Moderator

961 Views

5 replies

0 likes

  • 961 Views
  • 5 replies
  • 0 likes

seeing "content not available" too often

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuenew user seeing "content not available" too often

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue new use...

Amay

Spotify Star

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution [APP CRASH] 3 Dots + Resize - RESOLVED

This is a NON-issue and is being cause by third party software. Please see my own reply below. Plan: Premium/FamilyCountry: AustraliaDevice: Desktop PCOperating System: Microsoft Windows 10 - Home Edition (21H1)Spotify Version: Spotify for Windows 1....

Casual Listener

  This is a NON-issue and is being cause by third party software. Please see my own reply below.   Plan: Premium/Family Country: Australia Device: Desktop PC Operating ...

Alex

Spotify Legend

1233 Views

2 replies

0 likes

  • 1233 Views
  • 2 replies
  • 0 likes

Sound Quality goes down after 15 seconds in a song

Hello community, I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit.I have Family plan and my settings are set to maximum sound quality. I tried both wifi and land connectivity and my connection is Fiber 300MB.I used the bui...

Newbie

Hello community,  I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit. I have Family plan and my settings are set to maximum sound quality.  I tried both wifi an...

Amay

Spotify Star

1048 Views

1 replies

0 likes

Social & Random
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Can't Play Current Song Error Message

HP Laptop. Purchased Premium.The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering that I am paying for this service and it doesn't work to t...

Newbie

HP Laptop. Purchased Premium. The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering tha...

Amay

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

"Song Radio" from app or browser frequently does not work

From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different things happen: #1 Go to the song radio station (half ...

Music Fan

From Android app, when I click "Go to song radio", it always works.   From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio",  ...

Kangaroo857

Music Fan

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top Result Doesn't Show Song

PlanFreeCountryAustraliaDeviceLenovo Ideapad 3 Slim 14"Operating SystemWindows 10 Spotify AppMy Question or IssueThis has been bugging me for a while now. Whenever I go to search for a song the top result shows either the Artist, Playlist or Album an...

Newbie

Plan Free Country Australia Device Lenovo Ideapad 3 Slim 14" Operating System Windows 10 Spotify App My Question or Issue This has been bugging me for a while now. Whenever I go to search fo...

MafeG

Spotify Legend

1009 Views

3 replies

0 likes

  • 1009 Views
  • 3 replies
  • 0 likes

Superuser Contribution mass delete playlist, reset account , anything...

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bug caused my mouse and keyboard to start creating playlists. I now have more ...

Casual Listener

Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bu...

nguyen35

Casual Listener

6669 Views

10 replies

3 likes

  • 6669 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution "Something went wrong try reloading page"

PlanFree/PremiumCountryUSADevice(Samsung Galaxy 9, Windows 10 PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueHaving trouble logging into spotify PC app and webplayer.When I log in on PC app it says something about it being blo...

Casual Listener

Plan Free/Premium Country USA Device (Samsung Galaxy 9, Windows 10 PC) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue Having trouble logging into spotify ...

Elena

Moderator

4046 Views

3 replies

0 likes

Account
Login
  • 4046 Views
  • 3 replies
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Superuser Contribution Why don't any of my public playlists show up when others search for it?

Hi,I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of playlist with 3 followers, but it doesn't show up in the...

Regular

Hi, I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of pla...

Jeremy

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

[BUG] Removing song from queue in windows

PlanPremium (probably doesn't matter)CountrySweden DeviceWindows PCOperating SystemWindows 10VersionSpotify for Windows1.1.68.628.geb44bd66 My Question or IssueIf I add the same song to my queue 3 times (or any other number > 2) and right click -> Re...

Casual Listener

Plan Premium (probably doesn't matter) Country Sweden   Device Windows PC Operating System Windows 10 Version Spotify for Windows 1.1.68.628.geb44bd66   My Question or Issue I...

Amay

Spotify Star

572 Views

1 replies

0 likes

bug
Desktop
Windows
  • 572 Views
  • 1 replies
  • 0 likes