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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Album keeps duplicating as I scroll down my album list.

DeviceDesktopOperating SystemWindows My Question or IssueThe album "If You're Reading This It's Too Late" by Drake keeps duplicating as I scroll down my album list in "Albums" under "Your Libraries", with the "Artist" option selected in the "Sorted b...

  • Visitor
  •   Device Desktop Operating System Windows   My Question or Issue The album "If You're Reading This It's Too Late" by Drake keeps duplicating as I scroll down my album list in "Albums...
  • Alex
  • Moderator
  • 407 Views
  • 1 replies
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  • bug
    duplicate album
    Scroll
  • 407 Views
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Spotify mutes itself while playing songs

PlanPremiumCountryMalaysiaDeviceHP Omen 15 2018Operating SystemWindows 10 My Question or Issue My Spotify would mute itself while playing songs. Often middle of songs. I've restarted Spotify a few times, closed off Skype, etc tried the recommendation...

  • Visitor
  • Plan Premium Country Malaysia Device HP Omen 15 2018 Operating System Windows 10   My Question or Issue   My Spotify would mute itself while playing songs. Often middle of songs....
  • MauriceMV
  • Spotify Star
  • 248 Views
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  • 248 Views
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copying playlist text to a doc

I am looking for a way to copy the text of my playlists -- artist name, song name, album -- to a Google or other doc. I'm in Windows. I've tried the usual control-A, control-C. All that gets highlighted and copied in the web version are the name of t...

  • Casual Listener
  • I am looking for a way to copy the text of my playlists -- artist name, song name, album -- to a Google or other doc. I'm in Windows. I've tried the usual control-A, control-C. All that gets highligh...
  • dinomight
  • Spotify Star
  • 466 Views
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  • 466 Views
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Solved!!Superuser Contribution Spotify est inutilisable

Bonjour,j'ai un problème avec l'application Spotify Windows. Lorsque je la lance elle démarre normalement mais dès que je veux écouter de la musique un disque gris apparaît comme lorsque qu'il n'y a pas de connexion (or mon wifi fonctionne, ou alors ...

  • Casual Listener
  • Bonjour, j'ai un problème avec l'application Spotify Windows. Lorsque je la lance elle démarre normalement mais dès que je veux écouter de la musique un disque gris apparaît comme lorsque qu'il n'y ...
  • Xenia
  • Moderator
  • 635 Views
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  • 635 Views
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Superuser Contribution Problem with "view all" on Chrome

I have spotify premium and live in ItalyI've been trying to see all the playlists that spotify made under the category "Le migliori playlist anime" but when I click the 'view all' button after a dozen or so playlists I keep scrolling but the same pla...

  • Visitor
  • I have spotify premium and live in Italy I've been trying to see all the playlists that spotify made under the category "Le migliori playlist anime" but when I click the 'view all' button after a do...
  • Elena
  • Moderator
  • 127 Views
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  • 127 Views
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Superuser Contribution Song title display incorrectly

PlanPremiumCountryThailandDeviceCustom DesktopOperating SystemWindows 10ApplicationGoogle Chrome (Version 84.0.4147.135 (Official Build) (64-bit)), Discord (Version Stable 66346 (e5c35d3)), Spotify (1.1.40.508.gd5bc2931 (Microsoft Store version)) My ...

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  • Newbie
  • Plan Premium Country Thailand Device Custom Desktop Operating System Windows 10 Application Google Chrome ( Version 84.0.4147.135 (Official Build) (64-bit)) , Discord (Version Stable &nbsp...
  • Elena
  • Moderator
  • 166 Views
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  • 166 Views
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Superuser Contribution Desktop Spotify library has no music

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI recently was having issues with desktop Spotify for PC where no song would play for more than 3 seconds before saying it could not play the current song. ...

  • Newbie
  •   Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue I recently was having issues with desktop Spotify for PC where no song w...
  • Elena
  • Moderator
  • 247 Views
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  • Desktop
    Help
    Windows
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Superuser Contribution Unable to install real DESKTOP version

PlanFreeCountryNetherlandsDevicePCOperating SystemWindows 10 I am unable to download the real DESKTOP version, even when i download the DESKTOP app setup it downloads the MICROSOFT STORE version which i do NOT want, please help me download the REAL D...

  • Visitor
  • Plan Free Country Netherlands Device PC Operating System Windows 10   I am unable to download the real DESKTOP version, even when i download the DESKTOP app setup it downloads the MICRO...
  • Xenia
  • Moderator
  • 240 Views
  • 1 replies
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  • 240 Views
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Superuser Contribution songs disappear when sorted by title, album or artist

PlanPremiumCountryUSADevicePCOperating SystemWindows My Question or IssueWhen I sort Liked Songs by date added, all of them appear in the list. But when I sort them by Title, Artist, or Album, almost all of the tracks disappear from the list. The one...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows   My Question or Issue When I sort Liked Songs by date added, all of them appear in the list. But when I sort them by Title,...
  • Elena
  • Moderator
  • 133 Views
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  • 133 Views
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Superuser Contribution Spotify repeatedly crashing after countless "clean resets and reinstalls"

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10~~~~~~~~~~~~~~ In the last few months I have been having a terribly frustrating and stressful problem preventing me from using your service. Whenever I launch spotify it will crash after a few...

  • Visitor
  • Plan Premium Country Sweden Device PC Operating System Windows 10 ~~~~~~~~~~~~~~     In the last few months I have been having a terribly frustrating and stressful problem preven...
  • Mario
  • Spotify Legend
  • 320 Views
  • 1 replies
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  • 320 Views
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Superuser Contribution Desktop App doesn't show Artists

PlanPremiumCountryUnited States DeviceWindows OSOperating SystemWindows 10 My Question or IssueThe artists section of my library only shows 2 artists despite having hundreds of albums from a variety of artists in the Albums section. I just switched b...

  • Music Fan
  • Plan Premium Country United States   Device Windows OS Operating System Windows 10   My Question or Issue The artists section of my library only shows 2 artists despite having hu...
  • Elena
  • Moderator
  • 191 Views
  • 1 replies
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  • 191 Views
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Superuser Contribution Prevent Spotify from saving local data

Hello everyone,I'm using the Spotify desktop application for Win 7. Spotify saves several gb under AppData\Local\Spotify\Data. I can delete this data, but right after I do so, Spotify saves data there again.Is there a way to prevent Spotify from savi...

  • Casual Listener
  • Hello everyone, I'm using the Spotify desktop application for Win 7. Spotify saves several gb under AppData\Local\Spotify\Data. I can delete this data, but right after I do so, Spotify saves data ...
  • Xenia
  • Moderator
  • 808 Views
  • 3 replies
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  • 808 Views
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Superuser Contribution Not able to vote

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently created my Spotify community account looking to support new ideas within the community but when I try to 'Vote' in a thread it tells me 'Authentication failed ...

  • Newbie
  • Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue I recently created my Spotify community account looking to support new ideas within the commun...
  • Xenia
  • Moderator
  • 854 Views
  • 5 replies
  • 0 likes
  • 854 Views
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Solved!! Typing to Find Song in Playlist

PlanPremium CountryUSA DevicePC and Samsung Galaxy Operating SystemWindows 10 My Question or IssueSo, I used to be able to begin typing the name of a song and it would go directly to that song in my playlist. Why can I no longer do this? Why does Spo...

  • Music Fan
  • Plan Premium   Country USA   Device PC and Samsung Galaxy   Operating System Windows 10   My Question or Issue So, I used to be able to begin typing the name of a son...
  • victor871129
  • Casual Listener
  • 3735 Views
  • 12 replies
  • 6 likes
  • 3735 Views
  • 12 replies
  • 6 likes

Solved!!Superuser Contribution Spotify randomly stops playing and displays "Can't play current song"

My Question or IssueThe spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in general) the sound will cut out and the app says "Can't play curren...

  • Casual Listener
  •   My Question or Issue The spotify app has started acting up over the past week or so without seeming to have a trigger. Randomly when listening to a playlist (or radio, or any music in genera...
  • malobo62
  • Newbie
  • 14259 Views
  • 10 replies
  • 2 likes
  • 14259 Views
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Superuser Contribution Can't filter by both artist and song on Windows desktop client

PlanPremium CountryCanada Device Thinkpad P52 Operating System Windows 10 Pro (10.0.17763) My Question or Issue I used to be able to filter through my library by searching the song name as well as the artist. For instance, I could search "Michael Jac...

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  • Visitor
  • Plan Premium   Country Canada   Device   Thinkpad P52   Operating System   Windows 10 Pro (10.0.17763)   My Question or Issue   I used to be able to...
  • darrelljuk
  • Newbie
  • 203 Views
  • 2 replies
  • 1 likes
  • 203 Views
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  • 1 likes

Superuser Contribution Windows app is of very poor quality

PlanPremiumCountryEl SalvadorDeviceDell Core i5 8th Gen, 8 GB RAM laptopOperating SystemWindows 10 My Question or IssueThe Windows 10 app is of very poor quality. Disk usage frequently shoots up to 100% due to the Spotify app, and it becomes unusable...

  • Gig Goer
  • Plan Premium Country El Salvador Device Dell Core i5 8th Gen, 8 GB RAM laptop Operating System Windows 10   My Question or Issue The Windows 10 app is of very poor quality. Disk usage ...
  • Elena
  • Moderator
  • 861 Views
  • 10 replies
  • 0 likes
  • 861 Views
  • 10 replies
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I don't see hide button on Windows app

PlanPremiumCountryFranceDeviceDell XPSOperating SystemWindows 10 Pro (up to date) My Question or IssueI subscribed recently to Spotify (used to use Deezer before), it's very cool but in the Windows app I don't see the button to hide song or artist !O...

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  • Casual Listener
  • Plan Premium Country France Device Dell XPS Operating System Windows 10 Pro (up to date)   My Question or Issue I subscribed recently to Spotify (used to use Deezer before), it's very ...
  • jodzeee
  • Newbie
  • 297 Views
  • 3 replies
  • 2 likes
  • 297 Views
  • 3 replies
  • 2 likes