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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81267 Views

40 replies

68 likes

  • 81267 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777356 Views

503 replies

64 likes

  • 777356 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18390 Views

19 replies

5 likes

  • 18390 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2808 Views

0 replies

4 likes

  • 2808 Views
  • 0 replies
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Solved!!Superuser Contribution Spotify plays songs very late and revinding and forwarding is also slow

Hello.After updating Spotify I have following problem:Songs are sometimes played lately after pressing play button and same is with fast forward or revind, It is very slow. I must sometimes wayt one time to again revind or forward. I don't know, if Y...

Roadie

Hello. After updating Spotify I have following problem: Songs are sometimes played lately after pressing play button and same is with fast forward or revind, It is very slow. I must sometimes wayt ...

Noguri

Roadie

2141 Views

7 replies

0 likes

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  • 7 replies
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Solved!!Superuser Contribution HOW TO BLOCK ARTISTS / SONGS?

PlanPremium (unless I don't get a proper answer on this)CountryUSADevicePCOperating SystemWindowsMy Question or Issue

Casual Listener

Plan Premium (unless I don't get a proper answer on this) Country USA Device PC Operating System Windows My Question or Issue  

CarlosE

Spotify Legend

772 Views

2 replies

0 likes

  • 772 Views
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Superuser Contribution Bizarre Behaviour / Terrible Album Cover Preview Quality

Current app version: Spotify for Windows 1.1.68.632.g2b11de83System: PC with a Windows 10, version 21H1, build 19043.1237 Greetings.Ever since Spotify's update to a new UI, the album cover preview feature has shown images in a absolutely atrocious qu...

Casual Listener

Current app version: Spotify for Windows 1.1.68.632.g2b11de83 System: PC with a Windows 10, version 21H1, build 19043.1237   Greetings. Ever since Spotify's update to a new UI, the albu...

Elena

Moderator

842 Views

3 replies

1 likes

  • 842 Views
  • 3 replies
  • 1 likes

Superuser Contribution Something Went Wrong

Plan: PremiumCountry: TurkeyDevice: PCOperating System: Windows 10My Question or IssueI don't have internet access on my pc due to infrastructure works. I want to listen my playlist (already downloaded for offline play) but I can't even open the app....

Casual Listener

Plan: Premium Country: Turkey Device: PC Operating System: Windows 10 My Question or Issue I don't have internet access on my pc due to infrastructure works. I want to listen...

Elena

Moderator

940 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

seeing "content not available" too often

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuenew user seeing "content not available" too often

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue new use...

Amay

Spotify Star

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution [APP CRASH] 3 Dots + Resize - RESOLVED

This is a NON-issue and is being cause by third party software. Please see my own reply below. Plan: Premium/FamilyCountry: AustraliaDevice: Desktop PCOperating System: Microsoft Windows 10 - Home Edition (21H1)Spotify Version: Spotify for Windows 1....

Casual Listener

  This is a NON-issue and is being cause by third party software. Please see my own reply below.   Plan: Premium/Family Country: Australia Device: Desktop PC Operating ...

Alex

Spotify Legend

1222 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Sound Quality goes down after 15 seconds in a song

Hello community, I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit.I have Family plan and my settings are set to maximum sound quality. I tried both wifi and land connectivity and my connection is Fiber 300MB.I used the bui...

Newbie

Hello community,  I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit. I have Family plan and my settings are set to maximum sound quality.  I tried both wifi an...

Amay

Spotify Star

1040 Views

1 replies

0 likes

Social & Random
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Can't Play Current Song Error Message

HP Laptop. Purchased Premium.The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering that I am paying for this service and it doesn't work to t...

Newbie

HP Laptop. Purchased Premium. The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering tha...

Amay

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

"Song Radio" from app or browser frequently does not work

From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different things happen: #1 Go to the song radio station (half ...

Music Fan

From Android app, when I click "Go to song radio", it always works.   From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio",  ...

Kangaroo857

Music Fan

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top Result Doesn't Show Song

PlanFreeCountryAustraliaDeviceLenovo Ideapad 3 Slim 14"Operating SystemWindows 10 Spotify AppMy Question or IssueThis has been bugging me for a while now. Whenever I go to search for a song the top result shows either the Artist, Playlist or Album an...

Newbie

Plan Free Country Australia Device Lenovo Ideapad 3 Slim 14" Operating System Windows 10 Spotify App My Question or Issue This has been bugging me for a while now. Whenever I go to search fo...

MafeG

Spotify Legend

1004 Views

3 replies

0 likes

  • 1004 Views
  • 3 replies
  • 0 likes

Superuser Contribution mass delete playlist, reset account , anything...

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bug caused my mouse and keyboard to start creating playlists. I now have more ...

Casual Listener

Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bu...

nguyen35

Casual Listener

6565 Views

10 replies

3 likes

  • 6565 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution "Something went wrong try reloading page"

PlanFree/PremiumCountryUSADevice(Samsung Galaxy 9, Windows 10 PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueHaving trouble logging into spotify PC app and webplayer.When I log in on PC app it says something about it being blo...

Casual Listener

Plan Free/Premium Country USA Device (Samsung Galaxy 9, Windows 10 PC) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue Having trouble logging into spotify ...

Elena

Moderator

4033 Views

3 replies

0 likes

Account
Login
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  • 3 replies
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Superuser Contribution Why don't any of my public playlists show up when others search for it?

Hi,I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of playlist with 3 followers, but it doesn't show up in the...

Regular

Hi, I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of pla...

Jeremy

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

[BUG] Removing song from queue in windows

PlanPremium (probably doesn't matter)CountrySweden DeviceWindows PCOperating SystemWindows 10VersionSpotify for Windows1.1.68.628.geb44bd66 My Question or IssueIf I add the same song to my queue 3 times (or any other number > 2) and right click -> Re...

Casual Listener

Plan Premium (probably doesn't matter) Country Sweden   Device Windows PC Operating System Windows 10 Version Spotify for Windows 1.1.68.628.geb44bd66   My Question or Issue I...

Amay

Spotify Star

563 Views

1 replies

0 likes

bug
Desktop
Windows
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not avaible

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10My Question or IssueHello I was in my windows and when I tried to hear music it showed up this “This contend is not available” with every song and I can’t hear to anything, I already logged out...

Newbie

  Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Hello   I was in my windows and when I tried to hear music it showed up this  &n...

Elena

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution 12th track of 12-track albums not appearing properly

PlanPremiumCountryUnited StatesDeviceOne of PCsOperating SystemWindows 7 Service Pack 1Version of Desktop player (Windows)1.1.64.561.g71bd09eb-a (latest AFAIK) My Question or IssueEvery 12th track of any 12-track album/compilation release either does...

Regular

Plan Premium Country United States Device One of PCs Operating System Windows 7 Service Pack 1 Version of Desktop player (Windows) 1.1.64.561.g71bd09eb-a (latest AFAIK)   My Question ...

GH1687

Regular

3745 Views

23 replies

0 likes

  • 3745 Views
  • 23 replies
  • 0 likes

Solved!!Superuser Contribution Corrupted playlist search

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 Home My Question or IssueHello. I found a strange issue of Windows app. While I try to search through the playlists - after typing keyword I got blank playlist cover arts and I simply cannot ...

Roadie

Plan Premium Country Poland Device PC Operating System Windows 10 Home   My Question or Issue Hello. I found a strange issue of Windows app. While I try to search through the playlists...

Novy

Moderator

3685 Views

18 replies

3 likes

Search
  • 3685 Views
  • 18 replies
  • 3 likes

Superuser Contribution Dragging local files is broken

PlanPremiumCountryUruguayDevicePCOperating SystemWindows 10 My Question or IssueSpotify just updated to version 1.1.68.628.geb44bd66 The only thing I noticed is that, in the queue list, dragging local files is broken: If I try to drag a local file so...

Gig Goer

Plan Premium Country Uruguay Device PC Operating System Windows 10   My Question or Issue Spotify just updated to version 1.1.68.628.geb44bd66   The only thing I noticed is that...

Novy

Moderator

686 Views

1 replies

1 likes

queue list drag drop local files
  • 686 Views
  • 1 replies
  • 1 likes

Superuser Contribution App is completely broken. Takes forever to load, cannot play music, playlists can’t load.

PlanPremium StudentCountryUSADeviceGaming computer, IntelOperating SystemWindows 10 My Question or Issue I cannot use my desktop app at all.So I’ve pretty much run out of ideas here. My desktop app for Spotify has not been working for the last week. ...

Casual Listener

  Plan Premium Student Country USA Device Gaming computer, Intel Operating System Windows 10   My Question or Issue   I cannot use my desktop app at all. So I’ve pretty ...

Alex

Spotify Legend

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Offline Mode greyed out - Destop App (MS Windows)

I am currently running 1.1.66.580 (but this problem has consistently occurred over the last 6 months and I have just reached end of line with it). I launch Spotify and it will open, but to completely a black screen. No playback tools or any music con...

Newbie

I am currently running 1.1.66.580 (but this problem has consistently occurred over the last 6 months and I have just reached end of line with it).    I launch Spotify and it will open, bu...

Amay

Spotify Star

1104 Views

3 replies

1 likes

Desktop
Other
  • 1104 Views
  • 3 replies
  • 1 likes