Plan
Premium
Country
Vietnam
Device
PC
Operating System
Windows 10
My Question or Issue
I have just set up my new desktop PC, however, Spotify keeps having the error code accesspoint:39.
If I try to log out and log back in again, it sends the error, preventing me from logging in. And when I change the proxy settings, I can log into the app, but I can't play any songs. I have tried it with my VPN, and the songs came back.
So I know that it has something to do with my Internet settings, however, I have tried other solutions related to the device's Internet settings and still have the same problem.
Can you guys help me with this?
Hey there @Meowjoker,
Thanks for reaching out to the Community@
This error message could be caused by a few things, so we can suggest quite a few steps to try in this case:
Give us a shout if you have any further questions.