Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100628 Views
82 replies
27 likes

100628 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106890 Views
291 replies
22 likes

106890 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7901 Views
1 replies
6 likes

7901 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148419 Views
0 replies
26 likes
Mac
Windows

148419 Views
0 replies
26 likes

Superuser Contribution Sidebar is greyed out

Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...

58bergman
Regular
Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...
2021-04-02 11:40:29 PM
2021-08-10 10:55:53 AM
Ver
Spotify Legend
1718 Views
7 replies
1 likes
bug
Desktop
Windows

1718 Views
7 replies
1 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

pizzicatoiv
Gig Goer
Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a) Operating System Windows 10 My Question or Issue When I am watching a video podcast (JRE) in ful...
2021-07-28 4:24:00 AM
2021-08-10 10:34:08 AM
benreeves
Newbie
1386 Views
8 replies
0 likes

1386 Views
8 replies
0 likes

Desktop not using Trusted Root CA Store

PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...

Forester155
Casual Listener
Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...
2020-02-27 6:48:44 PM
2021-08-10 8:45:26 AM
albi17
Newbie
886 Views
1 replies
2 likes
https
proxy

886 Views
1 replies
2 likes

Superuser Contribution windows 10 - after playing a album spotify opened automaticly webpages (bruteforcing)

PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...

erfanimani
Casual Listener
Plan Free Device Processor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors) Installed RAM 32/0 GB System type 64-bit operating system, x64-based processor Operating System ...
2021-08-08 3:52:55 PM
2021-08-09 12:42:40 AM
MafeG
Spotify Legend
1403 Views
1 replies
0 likes
bug

1403 Views
1 replies
0 likes

[Desktop][Other] Don't fall back to laptop audio when external active paired device is turned off.

Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...

seanpecor
Newbie
Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...
2021-08-09 9:55:03 PM
196 Views
0 replies
0 likes
Desktop
Other

196 Views
0 replies
0 likes

Solved!!Superuser Contribution there is only a black screen

PlanPremiumCountryTaiwanDevicePCok Pro late 2016)Operating SystemWindows 10 My Question or IssueMy spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exac...

stoneok93
Casual Listener
Plan Premium Country Taiwan Device PC ok Pro late 2016)Operating System Windows 10 My Question or Issue My spotify application in win10 opened, there is only a black screen, ...
2021-08-06 3:16:46 AM
2021-08-09 9:08:58 PM
CarlosE
Moderator
1039 Views
3 replies
0 likes
Blackscreen

1039 Views
3 replies
0 likes

Superuser Contribution Problem with time slider button

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows.I have noticed, that in web player version of Spotify I can't slide to specific time. Let me explain It more...

Noguri
Roadie
Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows. I have noticed, that in web player version of Spotify I...
2021-08-07 3:02:44 PM
2021-08-09 9:29:05 AM
Noguri
Roadie
1447 Views
2 replies
0 likes
WebPlayer

1447 Views
2 replies
0 likes

Superuser Contribution Searching within a Playlist is not working as intended

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Search Option in my Spotify App is not working as it is intended(?). I am having an issue with adding playing a song when searching.Here's what happened.Let's s...

tonyojimbo
Casual Listener
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue My Search Option in my Spotify App is not working as it is intended(?). I am having an ...
2021-08-07 5:48:21 AM
2021-08-09 9:11:30 AM
Alex
Spotify Legend
749 Views
3 replies
1 likes

749 Views
3 replies
1 likes

Superuser Contribution [BUG] win 10 64 close button shifted to other screen on maximize

Plan:PremiumCountry:LTDevice:Lenovo T490Operating System:Windows 10 64My Question or Issue:In expanded window, button group of 3 (minimize, close, and middle one) are shifted by one button to right and appears on other screen.STEPS TO RECREATE:1. pre...

hannadorosh
Casual Listener
Plan: Premium Country: LT Device: Lenovo T490 Operating System: Windows 10 64 My Question or Issue: In expanded window, button group of 3 (minimize, close, and middle one) are shif...
2021-08-06 9:58:19 PM
2021-08-09 1:51:26 AM
Eni
Moderator
501 Views
1 replies
0 likes

501 Views
1 replies
0 likes

Solved!!Superuser Contribution "I don't like this song" no longer working

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueClicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to the next song but the selected track is not greyed out and will end up bein...

ohseriously
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Clicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to...
2021-08-07 2:35:32 PM
2021-08-08 9:30:10 PM
CarlosE
Moderator
571 Views
1 replies
1 likes

571 Views
1 replies
1 likes

Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

alferz
Music Fan
When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...
2020-07-26 9:15:09 PM
2021-08-08 6:49:40 PM
CarlosE
Moderator
713 Views
4 replies
0 likes

713 Views
4 replies
0 likes

Superuser Contribution does not close online contact form

PlanPremiumCountryLTDevicestationary computerOperating SystemWindows 10 64 My Question or Issue does not close online contact formSTEPS TO RECREATE:1. Go to the online contact form.2. click on the button to close the form3. confirm closing by clickin...

hannadorosh
Casual Listener
Plan Premium Country LT Device stationary computer Operating System Windows 10 64 My Question or Issue does not close online contact form STEPS TO RECREATE: 1. Go to the on...
2021-08-06 10:49:55 PM
2021-08-08 6:45:21 PM
CarlosE
Moderator
424 Views
1 replies
0 likes

424 Views
1 replies
0 likes

why did i have to Google how to ask a question?

Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!

Pridepark1997
Regular
Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!
2021-08-08 6:44:19 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Superuser Contribution "Re;ated artosts" has completely disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu WHAT HAS HAPPENED TO RELATED ARTISTS???? I've tried searching the web, but all I can find is ...

AllFusion
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu &nbs...
2021-08-04 6:29:26 AM
2021-08-08 7:45:50 AM
AllFusion
Casual Listener
519 Views
4 replies
0 likes

519 Views
4 replies
0 likes

Superuser Contribution Local files detected but can't download

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of being able to play them on my phone. I've immediately run into an issue ...

Moose6
Newbie
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of ...
2021-08-05 10:06:55 PM
2021-08-07 3:43:28 PM
Xenia
Moderator
434 Views
1 replies
0 likes

434 Views
1 replies
0 likes

No gapless playback?

When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead into another. A quick google suggests that Spotify supports...

randomtime
Music Fan
When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead...
2016-01-18 5:03:40 PM
2021-08-06 2:24:19 AM
Osss2021
Visitor
17298 Views
18 replies
8 likes
Windows

17298 Views
18 replies
8 likes

Superuser Contribution Error code : auth 15

PlanFreeCountry DevicePc with WindowsOperating SystemWindows 10 My Question or IssueMy brother disconnected me from spotify, and now when I try to connect, it says there is a fire wall who can block spotify. I already tried to disable my Fire wall, a...

Arconium
Casual Listener
Plan Free Country Device Pc with Windows Operating System Windows 10 My Question or Issue My brother disconnected me from spotify, and now when I try to connect, it sa...
2020-04-11 6:42:30 PM
2021-08-06 1:30:52 AM
MafeG
Spotify Legend
18735 Views
19 replies
6 likes

18735 Views
19 replies
6 likes

Solved!!Superuser Contribution Cannot add to queue

PlanDuo PremiumCountryUSADevicePCOperating SystemWindows 10 64-bit My Question or IssueFor month of May Spotify intermittently will not add to the queue. I can play music, but when I click the 3-dot menu and select "Add to queue" for an album/song, I...

pilchbo
Music Fan
Plan Duo Premium Country USA Device PC Operating System Windows 10 64-bit My Question or Issue For month of May Spotify intermittently will not add to the queue. I can play music, bu...
2021-06-01 11:45:34 PM
2021-08-05 8:08:05 PM
CarlosE
Moderator
12756 Views
15 replies
1 likes

12756 Views
15 replies
1 likes

Superuser Contribution [Desktop][Podcasts] Podcast episode sorting does not work

Sorting the episodes of a specific podcast by date has been requested and implemented - but the feature does not work properly on the desktop application. When opening the page for a podcast show, the default episode sorting seems to be by data ('New...

apt2b
Visitor
Sorting the episodes of a specific podcast by date has been requested and implemented - but the feature does not work properly on the desktop application. When opening the page for a podcast show, th...
2021-07-12 6:07:53 PM
2021-08-05 7:31:34 PM
Novy
Moderator
330 Views
1 replies
0 likes
Desktop
Podcasts

330 Views
1 replies
0 likes

Superuser Contribution [Desktop] Application becomes unplayable after every Android mobile update release

PlanPremiumCountryPhilippinesDeviceLaptop: HPMobile: Sony Xperia iiOperating SystemMobile: Android 11Laptop: Windows 10 Enterprise My Question or IssueSpotify desktop application is unplayable after every mobile update release. Upon clicking the icon...

angelakrysta
Regular
Plan Premium Country Philippines Device Laptop: HP Mobile: Sony Xperia ii Operating System Mobile: Android 11 Laptop: Windows 10 Enterprise My Question or Issue Spotify desktop app...
2021-07-22 9:18:39 AM
2021-08-05 7:30:57 PM
angelakrysta
Regular
791 Views
8 replies
0 likes

791 Views
8 replies
0 likes

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