Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49576 Views
77 replies
27 likes

49576 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75509 Views
271 replies
21 likes

75509 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5291 Views
1 replies
6 likes

5291 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145431 Views
0 replies
26 likes
Mac
Windows

145431 Views
0 replies
26 likes

Solved!!Superuser Contribution Add back listing all tracks by an artist on their page

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 / Linux My Question or IssueAdd back the ability to see all of the tracks from an artist on their main page. The new update on the desktop made it so we have to click on an album to see a sp...

NoMercySoul
Casual Listener
Plan Premium Country US Device Desktop Operating System Windows 10 / Linux My Question or Issue Add back the ability to see all of the tracks from an artist on their main page. The n...
2021-04-15 8:40:04 PM
2021-05-12 6:52:03 PM
CarlosE
Moderator
1441 Views
5 replies
11 likes
Albums
Desktop
track listing
Update

1441 Views
5 replies
11 likes

Removing Devices from 'Connect to a Device' list.

PlanPremium FamilyCountryCanada Device & Operating SystemHP Laptop running Windows 10 My Question or IssueI want to remove some devices that are from a customers house that I was at MONTHS ago. He had a speaker in his baby's room that showed up on my...

sirtuc-ca
Casual Listener
Plan Premium Family Country Canada Device & Operating System HP Laptop running Windows 10 My Question or Issue I want to remove some devices that are from a customers ...
2020-03-23 8:22:32 PM
2021-05-12 3:07:33 PM
fkurevija
Casual Listener
5486 Views
5 replies
1 likes
device
Help
remove

5486 Views
5 replies
1 likes

Solved!!Superuser Contribution Horrible new UI, bugs and missing features

"The UI is like a joke. If you need to explain it, it's not a very good one.."The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray and only the title is green. When scrolling on large lists I ca...

mihai331
Regular
"The UI is like a joke. If you need to explain it, it's not a very good one.." The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray a...
2021-05-04 3:48:51 PM
2021-05-12 12:00:01 PM
Ver
Spotify Legend
1363 Views
3 replies
6 likes

1363 Views
3 replies
6 likes

[Bug Report] Progress bar is inaccurate when entering full-screen mode

When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.

Sparky38
Visitor
When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.
2021-05-12 4:04:04 AM
2021-05-12 6:10:12 AM
AdamDamon
Spotify Star
534 Views
1 replies
1 likes
bug

534 Views
1 replies
1 likes

Superuser Contribution Spotify Playlist jumbles itself when I want it to be in custom order

Spotify Desktop VersionFree Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the songs placed in random positions which I didn't put them in.Ha...

Arhxn
Newbie
Spotify Desktop Version Free Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the ...
2021-05-10 8:00:57 PM
2021-05-12 1:10:37 AM
Novy
Moderator
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution Default playlist name in new desktop UI

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWith the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playlist name is set to the "Album" name. The old UI set it to "Artist - Album...

alipi
Music Fan
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue With the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playli...
2021-05-06 10:44:49 AM
2021-05-11 10:04:50 PM
Novy
Moderator
568 Views
3 replies
10 likes

568 Views
3 replies
10 likes

Superuser Contribution Add artist album as a new playlist - Incomplete

When adding an album to a new playlist it doesn't register like before:Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself otherwise I will not find it when filtering by artist.

Vteinielle
Casual Listener
When adding an album to a new playlist it doesn't register like before: Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself other...
2021-05-10 5:44:09 PM
2021-05-11 9:58:07 PM
Eni
Moderator
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Superuser Contribution Not able to filter playlists by typing when adding to playlist

PlanPremiumCountryUSADeviceThinkPadOperating SystemWindows 10 My Question or IssueOn desktop, I used to be able to right-click -> add to playlist, and then start typing to filter my playlists so that I could easily find the one I wanted to add the so...

anomaly
Regular
Plan Premium Country USA Device ThinkPad Operating System Windows 10 My Question or Issue On desktop, I used to be able to right-click -> add to playlist, and then start typing to...
2021-05-10 5:29:57 PM
2021-05-11 8:46:09 PM
Eni
Moderator
243 Views
1 replies
2 likes

243 Views
1 replies
2 likes

Superuser Contribution Place in album list not saved

PlanPremiumCountryUSA DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI click on an album from "Your Library -> Albums". When I click the "back" button or type "alt back arrow", it takes me to the TOP of my Albums list rather than t...

stone_in_focus
Casual Listener
Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue I click on an album from "Your Library -> Albums". When I click the "back" b...
2021-05-10 3:58:45 AM
2021-05-11 9:18:19 AM
Ivan
Spotify Legend
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

Solved!!Superuser Contribution Streaming Quality is Ignored

PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...

Zoomguy
Casual Listener
Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or Issue I've noticed that Spotify ...
2021-02-21 7:15:10 AM
2021-05-11 8:40:27 AM
Ivan
Spotify Legend
3068 Views
18 replies
0 likes

3068 Views
18 replies
0 likes

Solved!! The lyrics is not showing properly because of ad banner

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueSome lyrics gets cut off or blocked by the ad banner ...

Anrg
Regular
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Laptop Operating System Windows 10 &nbsp...
2021-05-10 5:32:08 PM
2021-05-11 5:11:45 AM
Billy-J
Spotify Star
1081 Views
1 replies
0 likes

1081 Views
1 replies
0 likes

'This Content Is Not Available' - Greyed out playlist

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...

Bm0licious
Newbie
I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...
2021-05-10 11:11:55 PM
2021-05-11 5:11:09 AM
Billy-J
Spotify Star
944 Views
1 replies
1 likes

944 Views
1 replies
1 likes

Superuser Contribution "Recently Played" list

Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...

Grazzt
Roadie
Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs remo...
2021-05-09 7:42:11 AM
2021-05-10 1:03:37 PM
Mario
Spotify Legend
396 Views
3 replies
0 likes

396 Views
3 replies
0 likes

Superuser Contribution What happened to "Shadows" and "Backgrounds" in the New UI ?

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle there is an awful attempt at a "faded background" like we're bac...

NeoMod
Casual Listener
Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle ther...
2021-05-08 7:13:20 PM
2021-05-09 10:59:39 PM
CarlosE
Moderator
333 Views
1 replies
0 likes
background
black
missing background
missing shadows
UI

333 Views
1 replies
0 likes

Multiple pause icons shown during advert

PlanFreeCountryUKDeviceHP All-in-OneOperating SystemWindows 10 Home My Question or IssueI was listening to music and switched to the discography view. After a few songs an advert came on which for some reason activated the green pause button icon for...

pixelprosoftwar
Visitor
Plan Free Country UK Device HP All-in-One Operating System Windows 10 Home My Question or Issue I was listening to music and switched to the discography view. After a few songs an ad...
2021-05-09 11:50:13 AM
2021-05-09 10:44:00 PM
Billy-J
Spotify Star
263 Views
1 replies
0 likes
bug

263 Views
1 replies
0 likes

I cant use spotify app

PlanFreeCountryBangladeshDevice Operating SystemWindows 10 My Question or IssueHello there! I cant open spotify app. I tried o download from microsoft and spotify.com, but it still doesn't work. It used to work before, this all started randomly.

SOULisCOOl
Visitor
Plan Free Country Bangladesh Device Operating System Windows 10 My Question or Issue Hello there! I cant open spotify app. I tried o download from microsoft and spotify.com, b...
2021-05-09 10:24:39 PM
2021-05-09 10:41:23 PM
Billy-J
Spotify Star
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Superuser Contribution Can't play any music, maybe the problem is my pc, I don't know

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueSo my pc has a problem: it randomly stops counting time. I've tried everything to fix it but I'm pretty sure the problem is in the hardware (maybe a dead battery), n...

Ugabuba
Newbie
Plan Premium Country Portugal Device Laptop Operating System Windows 10 My Question or Issue So my pc has a problem: it randomly stops counting time. I've tried everything to fix it ...
2021-05-08 5:12:39 PM
2021-05-09 9:11:04 PM
CarlosE
Moderator
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Solved!!Superuser Contribution "Similar artists" is missing since UI update

PlanPremium Operating SystemWindows 10 My Question or IssueSince the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is gone which was displayed at an artists page on the right corner of the site....

burph
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue Since the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is g...
2021-05-04 1:40:51 PM
2021-05-09 7:42:57 PM
T1964
Newbie
1483 Views
6 replies
0 likes

1483 Views
6 replies
0 likes

Superuser Contribution Radio recommendations always play the same 20 songs for years

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...

goddestroyer
Casual Listener
I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one o...
2019-11-22 8:45:46 PM
2021-05-09 3:56:22 PM
Mario
Spotify Legend
4016 Views
7 replies
4 likes
algorithm
bug
Radio

4016 Views
7 replies
4 likes

Adding Album Art to Local Files

PlanPremiumCountry India DeviceSamsung Galaxy M02Operating SystemAndroid Oreo My Question or IssueHow can I add album art to the MP3 files that I have imported on to my "Local Files" folder? I am a Windows and Android v10 user

Chetanwalawalka
Gig Goer
Plan Premium Country India Device Samsung Galaxy M02 Operating System Android Oreo My Question or Issue How can I add album art to the MP3 files that I have im...
2021-05-09 8:56:24 AM
2021-05-09 12:56:28 PM
AeroZ
Composer
1324 Views
3 replies
0 likes

1324 Views
3 replies
0 likes

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