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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
  • 133726 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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I can not arrange tracks' order on some of my playlist?

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not arrange tracks' order on some of my playlist?

  • Casual Listener
  • Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not ar...
  • ilkeakturk
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

Spotify in Kiosk Mode

Hi GuysIm want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me

  • Visitor
  • Hi Guys Im want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me
  • 1415 Views
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  • 1415 Views
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Superuser Contribution Feed de amigos com problemas, sumiu todos

desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada

  • Visitor
  • desapareceu todas as pessoas que sigo ou me seguem do feed de amigos do desktop, a função ta ativada, já reinstalei e nada 
  • Ver
  • Moderator
  • 390 Views
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  • 390 Views
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Error 112 on Windows 10 Desktop

PlanPremiumCountryUSDeviceDell LaptopOperating SystemWindows 10 My Question or IssueEarlier today the app switched to Offline Mode while everything else worked just fine. I tried to log out and found that I couldn't log in but received the message: "...

  • Casual Listener
  • Plan Premium Country US Device Dell Laptop Operating System Windows 10   My Question or Issue Earlier today the app switched to Offline Mode while everything else worked just fine. I t...
  • CluelessBerk
  • Casual Listener
  • 429 Views
  • 2 replies
  • 0 likes
  • 429 Views
  • 2 replies
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Spotify Radio/Autoplay will not work with duplicates in playlists bug

PlanPremiumCountryAustraliaDevicesWindows 10, Mac OS Mojave. Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates on the playlist. I have tested this on Windows 10 Desktop and Mac OS ...

  • Regular
  • Plan Premium Country Australia Devices Windows 10, Mac OS Mojave.   Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates...
  • samchungy
  • Regular
  • 461 Views
  • 2 replies
  • 0 likes
  • autoplay
    bug
    duplicates
    Playlist
    Spotify Radio
  • 461 Views
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Webplayer bricht mitten im Album ab

PlanFreeCountryGermany Operating System(Windows 10) My Question or IssueDer Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. Seitdem wird kein Titel des Albums mehr gestartet obwohl alle 290 angezeigt werd...

  • Visitor
  • Plan Free Country Germany   Operating System (Windows 10)   My Question or Issue Der Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. S...
  • Kitty87
  • Casual Listener
  • 337 Views
  • 1 replies
  • 1 likes
  • 337 Views
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  • 1 likes

FEATURE REQUEST: Hotkey for Fullscreen button!

Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.

  • Newbie
  • Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.
  • OneByBoo
  • Community Legend
  • 207 Views
  • 1 replies
  • 1 likes
  • 207 Views
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Can't play certain songs anymore or at all

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueSo there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play. For example, there are a number of songs unable to be played on the Shrek so...

  • Visitor
  • Plan Premium Country USA Device iPhone 11   My Question or Issue So there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play.&nbsp...
  • Emilia_8
  • Spotify Star
  • 1291 Views
  • 1 replies
  • 0 likes
  • 1291 Views
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Superuser Contribution Won't work on Windows machine

PlanPremiumCountryUSADeviceDell Latitude 5490Operating SystemWindows 10 My Question or IssueAt a total loss as to how to get this to work on my laptop. I've tried deleting every instance of anything Spotify touches on my machine and reinstalling (dow...

  • Visitor
  • Plan Premium Country USA Device Dell Latitude 5490 Operating System Windows 10   My Question or Issue At a total loss as to how to get this to work on my laptop. I've tried deleting ev...
  • Petya
  • Community Legend
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
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Superuser Contribution Fully Disable Announcements

Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53bI keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I have the option switched off in preferences. I don't want to s...

  • Music Fan
  • Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53b I keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I hav...
  • Connolly5156
  • Casual Listener
  • 554 Views
  • 5 replies
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  • 554 Views
  • 5 replies
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Superuser Contribution Spotify doesn't download music on laptop, only on phone

PlanPremiumCountryHollandDevicesony vaioOperating SystemWindows 8.1 My Question or IssueI use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spotify but don't see them on my phone. When I go on spotify on my lapto...

  • Visitor
  • PlanPremium CountryHolland Devicesony vaio Operating SystemWindows 8.1   My Question or Issue I use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spot...
  • Ivan
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify mutes itself during teams meeting

PlanFree/PremiumCountrySwedenDeviceLenovo ThinkpadOperating SystemWindows 10 64 bit My Question or IssueEverytime I have a Teams-meeting, I pause Spotify and when I'm turning it on again, it is muted in windows Volume mixer. I thought it would be fix...

  • Casual Listener
  • Plan Free/Premium Country Sweden Device Lenovo Thinkpad Operating System Windows 10 64 bit   My Question or Issue Everytime I have a Teams-meeting, I pause Spotify and when I'm turning...
  • mihirnk
  • Casual Listener
  • 36929 Views
  • 26 replies
  • 13 likes
  • 36929 Views
  • 26 replies
  • 13 likes

Recommended songs never change

This is about the recommended songs based on my own playlist. Maybe half my playlist contains music from New Zealand and Australian artists. The other half from US/UK. Yet NEARLY ALL of recommended songs are from NZ/AUS artists. Not only that, but th...

  • Visitor
  • This is about the recommended songs based on my  own playlist.  Maybe half my playlist contains music from New Zealand and Australian artists. The other half from US/UK.  Yet NEARL...
  • 225 Views
  • 0 replies
  • 4 likes
  • 225 Views
  • 0 replies
  • 4 likes

Superuser Contribution Can’t see albums or songs on artist page

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t see a list of albums or tracks from the artist page, also i can't see my blue tick in...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...
  • Ivan
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 1 likes
  • 393 Views
  • 1 replies
  • 1 likes

Superuser Contribution The default info on the desktop app is Title, Artist, Album, etc. How do I change that?

Plan: PremiumCountry: United states Device: Laptop Operating System: Windows 10 My Question or IssueI want to edit the default display on the Desktop App. It shows Title, Artist, Album, when it was created and the length of the song. I want only Titl...

  • Visitor
  • Plan: Premium Country: United states   Device: Laptop   Operating System: Windows 10   My Question or Issue I want to edit the default display on the Desktop App...
  • Ivan
  • Spotify Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Windows not playing

PlanPremiumCountryBrazilOperating SystemWindows 7 (fully updated)My Question or IssueSpotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything other than this black screen, and keeps stuck on 0:00. However I can ...

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  • Casual Listener
  • Plan Premium Country Brazil Operating System Windows 7 (fully updated) My Question or Issue Spotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything othe...
  • Mario
  • Moderator
  • 332 Views
  • 1 replies
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  • 332 Views
  • 1 replies
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Superuser Contribution Volume Slider Glitch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the Desktop app for Spotify, when I slide the volume adjuster with my mouse, the slider wi...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In the ...
  • Xenia
  • Moderator
  • 1523 Views
  • 3 replies
  • 0 likes
  • volume slider
  • 1523 Views
  • 3 replies
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"Recently played" is not updating - seems to be frozen

PlanPremiumCountryGermany DeviceDesktopOperating System Windows 10 "Recently played" is not updating - seems to be frozen.

  • Visitor
  • Plan Premium Country Germany   Device Desktop Operating System  Windows 10   "Recently played" is not updating - seems to be frozen.   
  • Emilia_8
  • Spotify Star
  • 405 Views
  • 1 replies
  • 1 likes
  • 405 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unable to submit response to question. Get code of unusable symbols, none of which I'm using t

Unable to submit response to questions. I continuously get message to correct unusable symbols, none of which I'm using.PlanPremiumCountryUSADeviceDesktop Dell Windows 10 My Question or Issue

  • Newbie
  • Unable to submit response to questions.  I continuously get message to correct  unusable symbols, none of which I'm using. Plan Premium Country USA Device Desktop Dell Windows 10 &nb...
  • Ivan
  • Spotify Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes