Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74837 Views
79 replies
27 likes

74837 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nekse
Casual Listener
89588 Views
285 replies
22 likes

89588 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6419 Views
1 replies
6 likes

6419 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146906 Views
0 replies
26 likes
Mac
Windows

146906 Views
0 replies
26 likes

Superuser Contribution Spotify No Longer Showing Unavailable songs

I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly. That resolved that issue but I can no longer see unavailable files, and I no longer see the option to turn that back ...

Tickkid
Casual Listener
I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly. That resolved that issue but I can no longer see unavailable...
2021-05-27 3:38:15 AM
2021-07-04 9:16:45 AM
Ver
Spotify Legend
703 Views
8 replies
1 likes

703 Views
8 replies
1 likes

Superuser Contribution Disliking a song skips next song

PlanFreeDevicePCOperating SystemWindows 10Spotify App Version1.1.62.583.gdac868ed-a My Question or IssueBest explained with an example:Let's say we have Song #1, Song #2 and Song #3, and there is going to be an ad break between Song #1 and Song #2.If...

yosubis
Newbie
Plan Free Device PC Operating System Windows 10 Spotify App Version 1.1.62.583.gdac868ed-a My Question or Issue Best explained with an example: Let's say we have Song #1, Song #2 an...
2021-07-02 10:46:38 AM
2021-07-03 6:18:16 PM
Xenia
Moderator
372 Views
2 replies
0 likes
bug

372 Views
2 replies
0 likes

Superuser Contribution black screen when starting spotify

PlanPremiumCountry Devicesamsung 360 bookWindows 10 My Question or IssueWhen i start spotify i get a black screen. I tried everything. Uninstall, clean uninstall i searched the faq and tried everything and i still get a black screen. Can anyone help ...

1195749212
Visitor
Plan Premium Country Device samsung 360 book Windows 10 My Question or Issue When i start spotify i get a black screen. I tried everything. Uninstall, clean uninstall i searche...
2021-07-01 11:22:09 PM
2021-07-03 3:13:26 PM
Elena
Moderator
335 Views
2 replies
0 likes

335 Views
2 replies
0 likes

Superuser Contribution unable to see Yamaha receiver from Windows 10

PlanPremiumCountryAustraliaDevicePC & Yamaha RVX 473Operating SystemWindows 10 My Question or IssueMy Receiver is designed with airplay and i often stream from my iphone to it.I recently tried connecting from my Windows 10 PC and Spotify can no longe...

Pommie
Regular
Plan Premium Country Australia Device PC & Yamaha RVX 473 Operating System Windows 10 My Question or Issue My Receiver is designed with airplay and i often stream from my iphone ...
2021-07-01 4:18:18 AM
2021-07-03 11:51:29 AM
Elena
Moderator
529 Views
3 replies
0 likes

529 Views
3 replies
0 likes

Superuser Contribution Play ALL songs in a FOLDER with PLAYLISTS

It is possible on the desktop app and I believe it was once there... why has it gone and will it be brought back?

grjbb
Regular
It is possible on the desktop app and I believe it was once there... why has it gone and will it be brought back?
2018-10-05 3:09:56 PM
2021-07-02 4:52:31 PM
Elena
Moderator
3048 Views
5 replies
3 likes

3048 Views
5 replies
3 likes

Superuser Contribution Swipe and next previous song are broken on iOS

PlanPremiumCountryUSADeviceIphone XOperating Systemios My Question or IssueWhen I'm listening to spotify on another device, but want to use my iphone to control, it's massively broken. For example: I start playing the second song in my liked songs pl...

austinthetaco
Casual Listener
Plan Premium Country USA Device Iphone X Operating System ios My Question or Issue When I'm listening to spotify on another device, but want to use my iphone to control, it's massive...
2021-07-01 2:44:32 AM
2021-07-02 4:20:03 PM
Mihail
Spotify Legend
476 Views
1 replies
0 likes
bug
Bug iOS
iOS issue

476 Views
1 replies
0 likes

Superuser Contribution Can you combine two playlists but keep original date added?

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one and have the orignal dates for both?

Summitt34
Newbie
I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one a...
2017-12-20 6:59:30 AM
2021-07-02 4:02:56 PM
Xenia
Moderator
1884 Views
2 replies
13 likes

1884 Views
2 replies
13 likes

Solved!!Superuser Contribution Spotify APP PC crash within 30 minutes listening

PlanPremiumCountryFranceDeviceMSIOperating SystemWindows 10 My Question or IssueHello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even 40 minutes of listening.

Vince55100
Regular
Plan Premium Country France Device MSI Operating System Windows 10 My Question or Issue Hello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even...
2021-06-30 7:21:28 PM
2021-07-02 2:43:06 PM
Mihail
Spotify Legend
1329 Views
1 replies
0 likes

1329 Views
1 replies
0 likes

Superuser Contribution Can't select multiple songs/albums from one artists at a time

PlanPremiumCountryUSDevicedell g3 laptopOperating Systemwindows 10 My Question or IssueI noticed that I am no longer able to use shift, or ctrl, to select multiple songs from an artist unless they are in one album. ctrl+a also only selects songs on o...

Blangzo
Casual Listener
Plan Premium Country US Device dell g3 laptop Operating System windows 10 My Question or Issue I noticed that I am no longer able to use shift, or ctrl, to select multiple songs from...
2021-06-28 9:18:00 AM
2021-07-02 10:21:50 AM
Mihail
Spotify Legend
986 Views
5 replies
0 likes

986 Views
5 replies
0 likes

Superuser Contribution 'Appears on' section now jumbled

Plan -PremiumCountry - U.K DeviceIPhone & PCOperating SystemIOS and Windows 10 My Question or IssueThe 'appears on' section on an artist page used to be a good way to find the latest tracks an artist has appeared on, or guest featured in. The dates u...

demaydadon
Newbie
Plan -Premium Country - U.K Device IPhone & PC Operating System IOS and Windows 10 My Question or Issue The 'appears on' section on an artist page used to be a good way to ...
2020-06-21 9:28:52 PM
2021-07-02 2:50:26 AM
barrymougie
Regular
1827 Views
6 replies
4 likes

1827 Views
6 replies
4 likes

Superuser Contribution Cannot view my profile after turning off data processing from facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI cannot view my spotify profile on desktop app or web browser when logged in. I can view my profile as unregistered user via link in web browser. This error started after I ...

user-removed
Visitor
Plan Free Country Poland Device PC Operating System Windows 10 My Question or Issue I cannot view my spotify profile on desktop app or web browser when logged in. I can view ...
2021-06-28 12:37:50 AM
2021-07-01 10:43:10 PM
Novy
Moderator
567 Views
7 replies
0 likes

567 Views
7 replies
0 likes

[Windows] Consistent deterioration of functionality until Spotify crashes and then won't restart

PlanPremium CountryDenmark DeviceDell XPS - Intel(R) Core(TM)**bleep** 2.90 GHzOperating SystemWindows 10 Enterprise My Question or Issue1. Spotify opens when the machine boots up2. Functionality slowly deteriorates (e.g. when selecting a playlist no...

glafarge
Newbie
Plan Premium Country Denmark Device Dell XPS - Intel(R) Core(TM)**bleep** 2.90 GHz Operating System Windows 10 Enterprise My Question or Issue 1. Spotify opens w...
2021-06-30 3:57:00 PM
2021-07-01 3:13:19 PM
simonztinra
Regular
383 Views
1 replies
1 likes

383 Views
1 replies
1 likes

Superuser Contribution Queue won’t show up offline

PlanFree/PremiumCountryI am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anything with them like switch songs, I run windows 10 on a lap...

nnorman0
Regular
Plan Free/Premium Country I am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anyth...
2021-06-26 9:49:29 PM
2021-07-01 9:29:59 AM
Ver
Spotify Legend
1206 Views
12 replies
0 likes

1206 Views
12 replies
0 likes

Solved!!Superuser Contribution [Your Library] Improve performance when loading playlists

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or IssueI realized I probably posted this issue in the wrong place as an "idea", please remove it if necessary; https://community.spotify.com/t5/Idea-Submissions/Desktop-Your-Library-Loa...

alipi
Music Fan
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue I realized I probably posted this issue in the wrong place as an "idea", please remove it if necess...
2021-05-06 10:18:39 AM
2021-06-30 9:09:50 AM
Jeremy
Spotify Legend
1152 Views
11 replies
1 likes

1152 Views
11 replies
1 likes

Superuser Contribution Error auth 15

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have been trying to long into my spotify account and it works on my xbox but when I try to use it on my PC and Web Browser it doesn't work. I've tried a Fresh i...

user-removed
Visitor
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue I have been trying to long into my spotify account and it works on my xbox but...
2021-06-28 11:39:00 PM
2021-06-30 1:26:02 AM
Eni
Moderator
493 Views
1 replies
0 likes

493 Views
1 replies
0 likes

Solved!!Superuser Contribution Windows: Playlist limited to 50 tracks

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't add more than 50 tracks to a playlist on Windows. This works fine on Android.Take, for example, this album that contains 58 tracks: https://open.spotify.com/...

jpinto0
Casual Listener
Plan Premium Country Portugal Device Laptop Operating System Windows 10 My Question or Issue I can't add more than 50 tracks to a playlist on Windows. This works fine on Android. Ta...
2021-06-28 11:17:01 AM
2021-06-29 4:03:41 PM
Mihail
Spotify Legend
533 Views
3 replies
0 likes

533 Views
3 replies
0 likes

Solved!! Spotify instantly closes automatically on application startup

PlanPremiumCountryUnited StatesDeviceDell Laptop PCOperating SystemWindows 10 My Question or IssueAlright so it's been a while since I've had a big issue with Spotify, things have seemed to generally run well. I've had problems in the past with it be...

MissingElements
Music Fan
Plan Premium Country United States Device Dell Laptop PC Operating System Windows 10 My Question or Issue Alright so it's been a while since I've had a big issue with Spotify, things...
2019-01-29 10:00:10 PM
2021-06-28 11:03:45 PM
justfv
Visitor
20013 Views
5 replies
5 likes

20013 Views
5 replies
5 likes

Solved!!Superuser Contribution Spotify stops working after some idle time.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Hey guys, i've got the following problem for some time now. After Spotify went into a kind of sleep state after not being used for about an hour, it doesnt come back alive, i cant start new ...

jojohorst
Casual Listener
Plan Premium Country Germany Device PC Operating System Windows 10 Hey guys, i've got the following problem for some time now. After Spotify went into a kind of sleep state a...
2021-06-22 11:48:35 PM
2021-06-28 7:08:54 PM
CarlosE
Moderator
2079 Views
3 replies
1 likes

2079 Views
3 replies
1 likes

Superuser Contribution New .mp3 files won't sync to desktop app Local Files

PlanPremiumCountryAustralia DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have around 200 local files currently synced with my Spotify desktop app. I have around 10 more I'm now wanting to add, however they are just not syncing at ...

jbadaan95
Regular
Plan Premium Country Australia Device Desktop PC Operating System Windows 10 My Question or Issue I have around 200 local files currently synced with my Spotify desktop app...
2021-06-26 6:44:31 AM
2021-06-28 1:01:45 PM
Ver
Spotify Legend
501 Views
3 replies
0 likes

501 Views
3 replies
0 likes

Superuser Contribution Discord Listening Party

PlanPremiumCountryUSADevicePCOperating SystemWindows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along but the song itself doesn't play. The songs updates with the other person ...

Ken_z
Newbie
Plan Premium Country USA Device PC Operating System Windows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along ...
2021-06-27 6:26:30 AM
2021-06-28 8:56:02 AM
Jeremy
Spotify Legend
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

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