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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11879 Views

105 replies

47 likes

  • 11879 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1387 Views

15 replies

2 likes

Possible Bug
  • 1387 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3446 Views

39 replies

2 likes

  • 3446 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8994 Views

0 replies

4 likes

  • 8994 Views
  • 0 replies
  • 4 likes

Ads despite having premium

PlanPremiumCountryIreland DeviceiPhone 12Operating SystemMost recent My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out and back in, restarted app numerous times and I am still getting ads! What is the p...

Newbie

Plan Premium Country Ireland   Device iPhone 12 Operating System Most recent   My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out an...

Sebasty

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Music not playing

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but the same account on a different device doesn’t work. ...

Newbie

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but th...

Bella_K

Composer

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Win 10 Black Screen

PlanFreeCountryUSADevicePCOperating SystemWindows 10 64bit My Question or Issuespotify was running slowly so I decided to update it, got the update from your site...than I logged in and got a black screen, I have no idea why this is still an issue, y...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10 64bit   My Question or Issue spotify was running slowly so I decided to update it, got the update from your site...than I lo...

Drinktheevil

Casual Listener

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio launched when playing a playlist or album

PlanPremiumCountryFROperating SystemWindows 10 My Question or IssueHi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then plays a random song (like radio feature) not the next song in my playlist.

Casual Listener

Plan Premium Country FR Operating System Windows 10   My Question or Issue Hi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then pla...

Jeremy

Spotify Legend

1322 Views

2 replies

0 likes

  • 1322 Views
  • 2 replies
  • 0 likes

Superuser Contribution All contents are unavaliable after reopening my laptop

PlanPremiumCountryUnited StatesDeviceHP Envy 360xOperating SystemWindows 10 My Question or IssueHi! I'm using Spotify on my laptop with Windows 10. Everything was just fine until when my close my laptop without shutting it down. When I reopen it Spot...

Regular

Plan Premium Country United States Device HP Envy 360x Operating System Windows 10   My Question or Issue Hi! I'm using Spotify on my laptop with Windows 10. Everything was just fine u...

Kiril

Moderator

2913 Views

9 replies

1 likes

  • 2913 Views
  • 9 replies
  • 1 likes

Superuser Contribution Recently played artists won't update

PlanPremiumCountryItalyDeviceOppo Find X3 LiteOperating SystemWindows 10 My Question or IssueHi all, on my desktop version of Spotify the recently played artits are not updating anymore since the morning of saturday. Can you please solve the issue? H...

Roadie

Plan Premium Country Italy Device Oppo Find X3 Lite Operating System Windows 10   My Question or Issue Hi all, on my desktop version of Spotify the recently played artits are not updat...

Elena

Moderator

864 Views

1 replies

3 likes

  • 864 Views
  • 1 replies
  • 3 likes

Solved!! Is repeat 1 available when using a spotify connect device?

Premium on Windows 10 using the Spotify Desktop App Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer'Repeat 1 is not available when 'Connect to a Device' is set to: 'LivingRoom'(note LivingRoom is a spotify connect device) 1...

Roadie

Premium on Windows 10 using the Spotify Desktop App   Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer' Repeat 1 is not available when 'Connect to a Device' is set t...

slipstream422

Roadie

1059 Views

2 replies

0 likes

  • 1059 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop Spotify Queue weird doubling bug when selecting multiple tracks

PlanFree/PremiumCountryUS, SeattleDeviceMSI LaptopOperating SystemWindows 10 My Question or IssueEver since the most recent desktop UI update I have experienced an issue when trying to reorganize my queue: https://media3.giphy.com/media/EbE3Id3Jpnycv...

Regular

Plan Free/Premium Country US, Seattle Device MSI Laptop Operating System Windows 10   My Question or Issue Ever since the most recent desktop UI update I have experienced an issue when...

Jeremy

Spotify Legend

1147 Views

3 replies

1 likes

msi
PC
Win10
Windows
Windows 10
  • 1147 Views
  • 3 replies
  • 1 likes

Solved!! Crossfade stopped working

PlanPremiumCountryUK DeviceWindows PCOperating SystemWindows 10 My Question or Issue Crossfade has suddenly just stopped working? listening to JMJ - Equinoxe Infinity and that really needs a crossfade but nothing i do seems to get it to work, yes it ...

Regular

  Plan Premium Country UK  Device Windows PC Operating System Windows 10   My Question or Issue  Crossfade has suddenly just stopped working? listening to JMJ - Equinox...

isaacdeem

Newbie

11731 Views

8 replies

1 likes

  • 11731 Views
  • 8 replies
  • 1 likes

Superuser Contribution Issues with Spotify Home Page

PlanPremiumCountryUkraineDeviceDesktop, phoneOperating SystemWindows 10, Android 11 My Question or IssueSince the UI update I am having troubles understanding the idea behind some of the sections of the home page, for it defies all logic. So much tha...

Roadie

Plan Premium Country Ukraine Device Desktop, phone Operating System Windows 10, Android 11   My Question or Issue Since the UI update I am having troubles understanding the idea behind...

Alex

Spotify Legend

4675 Views

18 replies

1 likes

  • 4675 Views
  • 18 replies
  • 1 likes

Superuser Contribution I don't want to receive editor's picks about Swiss German music

PlanPremiumCountry DevicePCOperating SystemWindows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based in Switzerland. Is there a way to correct thta. I really don't care for Swiss ...

Regular

Plan Premium Country   Device PC Operating System Windows 10   I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based...

Jeremy

Spotify Legend

994 Views

2 replies

1 likes

  • 994 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't scroll down enough in list

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't scroll down low enough to attain the last playlists when I want to add a new song. That is unless I click on the now playing playlist and then add the song ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Hello, I can't scroll down low enough to attain the last playlists when I want to add a new son...

Eni

Moderator

1189 Views

3 replies

0 likes

Playlist problem
  • 1189 Views
  • 3 replies
  • 0 likes

Can't click on published playlist to play it on desktop app

PlanPremiumCountryCanadaDevicePC DesktopOperating SystemWindows 10 My Question or IssueCan't click on, play or open a friend's playlist through my pc desktop app. When I on it, nothing happens . Can only open it/play it when using mobile phone app an...

Newbie

Plan Premium Country Canada Device PC Desktop Operating System Windows 10   My Question or Issue Can't click on, play or open a friend's playlist through my pc desktop app. When I on i...

MauriceMV

Spotify Star

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Why is Spotify not playing on Chrome but it is on Firefox and Edge?

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueWhy the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the Spotify tab on Chrome while a song is playing and once I opened Spotify again on Chr...

Casual Listener

  Plan Free Country USA Device Dell laptop Operating System Windows 10   My Question or Issue Why the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the ...

OneByBoo

Roadie

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

black add banner appearing on my spotify app

PlanPremium Operating SystemWindows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spotify. How do i get rid of that, cause that obviously shouldn´t be there. I tried c...

Newbie

Plan Premium   Operating System Windows 10   My Question or Issue   I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spo...

OneByBoo

Roadie

1219 Views

1 replies

2 likes

  • 1219 Views
  • 1 replies
  • 2 likes

Song gets cut off by ads

PlanFreeOperating SystemWindows 10My Question or IssueThe song is not completely finished and abruptly playing the ads (with crossfade enabled).

Regular

Plan Free Operating System Windows 10 My Question or Issue The song is not completely finished and abruptly playing the ads (with crossfade enabled).

OneByBoo

Roadie

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Playlists] Autoplay for web player ON

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks. You could also add settings into the software, where an user can turn stuff on/off him or...

Casual Listener

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks.   You could also add settings i...

Eni

Moderator

684 Views

1 replies

0 likes

Playlists
Web Player
  • 684 Views
  • 1 replies
  • 0 likes

Cycling of playlists in Android app doesn't happen in the desktop version.

DeviceSamsungOperating SystemAndroid/Windows 10 My Question or IssueI mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find particularly good on the Android app is the cycling of the most recently p...

Music Fan

Device Samsung Operating System Android/Windows 10   My Question or Issue I mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find partic...

musicalhaggis

Music Fan

565 Views

2 replies

1 likes

  • 565 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't use spotify in native app for Windows 10 "Turn off offline mode and try again" accesspoint:39

PlanPremium FamilyCountry BrazilOperational SystemWindows 10 My question or problem:Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar is frozen, and when I try to play any song, nothing happens. When I click it m...

Casual Listener

Plan Premium Family Country Brazil Operational System Windows 10   My question or problem: Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar i...

MafeG

Spotify Legend

974 Views

3 replies

0 likes

  • 974 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is there any way to remove the "Play 'songname' by 'Artist'" banner?

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI wasn't sure where to put this so hopefully it can get moved to the right place.Everytime I click on a song, then highlight another, there's a UI banner that appears above t...

Regular

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue I wasn't sure where to put this so hopefully it can get moved to the right place. Everytim...

CarlosE

Spotify Legend

635 Views

1 replies

0 likes

UI
  • 635 Views
  • 1 replies
  • 0 likes