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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81285 Views

40 replies

68 likes

  • 81285 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777479 Views

503 replies

64 likes

  • 777479 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18422 Views

19 replies

5 likes

  • 18422 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2810 Views

0 replies

4 likes

  • 2810 Views
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Superuser Contribution Premium Subscription Ad Blocked Access to Spotify

Windows 10, Laptop I am using desktop app, Free Plan on my laptop and recently I was logged out. When logging in, the pop up for Premium Subscription greyed out all other areas and there are no options to skip or close the pop up. I cannot access the...

Casual Listener

Windows 10, Laptop I am using desktop app, Free Plan on my laptop and recently I was logged out. When logging in, the pop up for Premium Subscription greyed out all other areas and there are no opt...

Eggysssy

Casual Listener

787 Views

5 replies

0 likes

  • 787 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Make the Green Heart Icon stay SOLID GREEN when liking songs.

The green 'like' heart icons used to remain a solid green after you clicked them. Now they flash green and then disappear. This means you have no way of knowing at a glance if you've already liked a song or not. I have always used it to 'like' tracks...

Casual Listener

The green 'like' heart icons used to remain a solid green after you clicked them. Now they flash green and then disappear.   This means you have no way of knowing at a glance if you've already...

Novy

Moderator

1252 Views

3 replies

0 likes

Desktop
  • 1252 Views
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Solved!!Superuser Contribution Bug: Sort order not honored

Application: Spotify Windows 1.1.65.643.g2d707698-a Issue: When you set a sort order for a podcast (say oldest to newest rather than the default newest to oldest), it sorts as expected. When you exit the application and relaunch it, going to that pod...

Casual Listener

Application:  Spotify Windows 1.1.65.643.g2d707698-a   Issue:  When you set a sort order for a podcast (say oldest to newest rather than the default newest to oldest), it sorts as ex...

Alex

Spotify Legend

1114 Views

4 replies

1 likes

App & Features
  • 1114 Views
  • 4 replies
  • 1 likes

Superuser Contribution Networking and Spotify Connect

PlanPremiumCountryEurope DeviceDesktop PC Operating SystemWindows 10 My Question or IssueSo I have one modem/router, and then a Google Wifi system. Now with phones and tablets Spotify Connect is no problem. But with my PC using cable to the modem/rou...

Music Fan

Plan Premium Country Europe   Device Desktop PC   Operating System Windows 10   My Question or Issue So I have one modem/router, and then a Google Wifi system. Now with pho...

stefanw1337

Music Fan

3136 Views

8 replies

0 likes

  • 3136 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Creating folders or more organization for music

As a crazy playlist maker, I have no way to organize the things I am creating. When you have so many of them, it makes it really hard to navigate and it just feels so messy. I feel like if I could organize it better for myself, then I would be happie...

Visitor

As a crazy playlist maker, I have no way to organize the things I am creating. When you have so many of them, it makes it really hard to navigate and it just feels so messy. I feel like if I could or...

MafeG

Spotify Legend

809 Views

1 replies

2 likes

Desktop
Your Library
  • 809 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution [Your Library][Artist] Slow loading time when scrolling

PlanPremiumOperating SystemWindows 10 Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of artists loaded.Before the update I could scroll down with no problem to...

Gig Goer

Plan Premium Operating System Windows 10   Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of ar...

Alex

Spotify Legend

5880 Views

14 replies

0 likes

bug
newUX
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  • 14 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Remove library lazy loading and cache a users library

IMO the lazy loading has significantly degraded the spotify desktop experience. I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd suggest implementing a cache to store the users library and j...

Casual Listener

IMO the lazy loading has significantly degraded the spotify desktop experience.   I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd s...

Alex

Spotify Legend

488 Views

1 replies

0 likes

Desktop
Your Library
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashing randomly

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm currently experiencing a problem that seems almost too common for me with Spotify, its to the point where I can only get the program to open for about 15-20 s...

Regular

  Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue I'm currently experiencing a problem that seems almost too common for me with ...

Alex

Spotify Legend

1605 Views

8 replies

3 likes

crashes
  • 1605 Views
  • 8 replies
  • 3 likes

Superuser Contribution Scrolling up to find first track on the table

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows10 My Question or IssueHello.I have noticed, that in table with ...

Roadie

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating Syst...

Alex

Spotify Legend

1125 Views

11 replies

0 likes

  • 1125 Views
  • 11 replies
  • 0 likes

Spotify stopped reacting to Multi Media keyboard after new version

Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my keyboard.Play/Pause, Next Song / Previous Song.It used to work...

Casual Listener

Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e   Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my ke...

dinomight

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Cover Resolution

Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.

Composer

Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.

MafeG

Spotify Legend

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

Desktop App Feedback thread

Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore it once again.

Regular

Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore...

Other_Self

Regular

2429 Views

10 replies

12 likes

ignored feedback
  • 2429 Views
  • 10 replies
  • 12 likes

Solved!!Superuser Contribution GUI failure, Mutant File

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueGood Afternoon,For the past year or so I have been encountering an issue that results in GUI failure. Recently I saw a post on reddit about people finding fixes to issues and...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Good Afternoon, For the past year or so I have been encountering an issue that results in GUI fai...

Alex

Spotify Legend

1106 Views

1 replies

0 likes

GUI failure
  • 1106 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify doesn't work

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Nex...

Newbie

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and the...

Novy

Moderator

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I clear my Shortcuts, Recently Played, and Top Shows

I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I close Spotify. Or better yet remove them altogether. It ...

Roadie

I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing.  I would like to delete Shortcuts, Recently Played and Top Shows when I...

brentroraback

Visitor

21788 Views

12 replies

48 likes

  • 21788 Views
  • 12 replies
  • 48 likes

Solved!!Superuser Contribution Spotify for Windows 10 Store will lose it playing track If there is a update.

PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...

Regular

  Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1   My Question or Issue If Spotify was playing something ...

CarlosE

Spotify Legend

884 Views

3 replies

1 likes

  • 884 Views
  • 3 replies
  • 1 likes

Superuser Contribution Users Not Showing Up on Friend Activity Feed While Listening to Blend Playlists

PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...

Casual Listener

Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10   My issue is that If I am listening to a playlist created by the Ble...

CarlosE

Spotify Legend

3494 Views

4 replies

1 likes

Blend
blend playlist
Friend Activity
Friend Activity Feed
  • 3494 Views
  • 4 replies
  • 1 likes

Superuser Contribution Get 'Spotify can't play this right now. If you have the file on your computer you can import it'

PlanPremiumCountryUKDeviceDell Inspiron 3585Operating SystemWindows 10 Home 21H1 My Question or IssueStarted getting 'Spotify can't play this right now. If you have the file on your computer you can import it' message for all files yesterday. Works O...

Casual Listener

Plan Premium Country UK Device Dell Inspiron 3585 Operating System Windows 10 Home 21H1   My Question or Issue Started getting 'Spotify can't play this right now. If you have the ...

Ver

Spotify Legend

885 Views

5 replies

1 likes

  • 885 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify Desktop queue refresh

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...

Music Fan

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...

Alex

Spotify Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Message to a friend

PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me

Newbie

Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...

Eni

Moderator

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes