Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a month ago
Rim4
Gig Goer
69167 Views
79 replies
27 likes

69167 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86387 Views
279 replies
22 likes

86387 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6244 Views
1 replies
6 likes

6244 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146637 Views
0 replies
26 likes
Mac
Windows

146637 Views
0 replies
26 likes

Superuser Contribution Sound is distorted since latest update

PlanPremiumCountryNZDeviceHP laptopOperating SystemWindows 10 My Question or IssueEver since the latest update I have been unable to listen to any music as the sound is now horribly distorted after about 1 minute of playing time. It sounds like the m...

LXX25
Newbie
Plan Premium Country NZ Device HP laptop Operating System Windows 10 My Question or Issue Ever since the latest update I have been unable to listen to any music as the sound is now h...
2021-04-05 12:01:55 AM
2021-06-10 3:39:35 AM
aleeebaby
Newbie
2174 Views
6 replies
0 likes

2174 Views
6 replies
0 likes

Superuser Contribution Squelching While Playing Music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When logged in and playing music on Spotify I get a periodic squelch sound. It happens rando...

Robert319
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue&...
2021-06-08 9:23:44 PM
2021-06-09 10:09:53 PM
CarlosE
Moderator
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Superuser Contribution Title bar buttons bogus when moving between different DPI screens

PlanPremium FamilyCountrySwedenDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI have a laptop that I often move between a couple of different external monitors, having different Windows zoom levels (100 %, 125 %) and also the laptop's ...

Krilbe
Regular
Plan Premium Family Country Sweden Device Laptop PC Operating System Windows 10 My Question or Issue I have a laptop that I often move between a couple of different external ...
2021-04-14 10:22:11 AM
2021-06-09 3:46:43 PM
Barith
Casual Listener
620 Views
5 replies
1 likes

620 Views
5 replies
1 likes

Superuser Contribution Spotify for windows not working

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been consistently not working for the last 2 days and it always comes up with the error message 'something went wrong, try reloading the page'. Obvious...

mattdoom1
Regular
Plan Free Country United Kingdom Device PC Operating System Windows 10 My Question or Issue My spotify has been consistently not working for the last 2 days and it always com...
2021-06-05 11:43:16 AM
2021-06-09 12:54:07 PM
Ver
Spotify Legend
1385 Views
13 replies
1 likes

1385 Views
13 replies
1 likes

Superuser Contribution Discover Weekly album cover picture

Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how the **bleep** did they get it ? Im **bleep** at th...

bigk2hc
Casual Listener
Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how...
2021-06-08 10:24:26 AM
2021-06-09 11:40:28 AM
Alex
Spotify Legend
1434 Views
1 replies
0 likes

1434 Views
1 replies
0 likes

Superuser Contribution only some local files are downloading

I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the reason is the fact not all of my local files are even ...

Misha7
Newbie
I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the rea...
2021-06-08 9:05:53 AM
2021-06-09 11:30:54 AM
Jeremy
Spotify Legend
1465 Views
1 replies
0 likes

1465 Views
1 replies
0 likes

Superuser Contribution HORRIBLE new UI re selecting tracks and layout - Apr 2021

DeviceWindows PCOperating SystemWindows 10My Question or IssueThe new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another playlist. In prior version, the tracks stayed selected so I could do more actions on ...

TRUTLEDGE801
Regular
Device Windows PC Operating System Windows 10 My Question or Issue The new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another p...
2021-04-15 10:06:04 PM
2021-06-09 8:36:56 AM
EvC
Newbie
1057 Views
7 replies
8 likes

1057 Views
7 replies
8 likes

Superuser Contribution Does Spotify support the ability to have 3rd party UIs and are there any out there?

Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of its terrible UI.I understand this is purely subjec...

Kolichikov
Casual Listener
Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of...
2021-06-07 9:23:58 AM
2021-06-09 2:00:37 AM
Eni
Moderator
1646 Views
3 replies
0 likes

1646 Views
3 replies
0 likes

Solved!!Superuser Contribution Not all my playlists are visible on my android device

PlanPremiumCountryNetherlands Samsung Galaxy s10 plus Operating System(Android (newest version)My Question or IssueI recently updated the spotify app true the official play store, and now I am not seeing all my playlists on my android device. I have ...

Dirk666
Casual Listener
Plan Premium Country Netherlands Samsung Galaxy s10 plus Operating System (Android (newest version) My Question or Issue I recently updated the spotify app true the official play ...
2021-06-01 11:22:03 PM
2021-06-08 9:04:51 PM
CarlosE
Moderator
463 Views
3 replies
0 likes

463 Views
3 replies
0 likes

Superuser Contribution "Following" Disappeared

I no longer am able to access/see the 3,000+ artists/users I'm following. On Mac, "Following" is gone entirely. On iOS, when I click on "Following" in my user profile, I get "Something went wrong" error message. PremiumUSMac & iOS app

the_9000
Gig Goer
I no longer am able to access/see the 3,000+ artists/users I'm following. On Mac, "Following" is gone entirely. On iOS, when I click on "Following" in my user profile, I get "Something we...
2021-06-07 2:36:40 PM
2021-06-08 6:23:09 PM
CarlosE
Moderator
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

R.I.P old interface

Desktop now removes ui.experience_override="classic" if you add it to the prefs file. Seems we are stuck with this awful UI and no recognition from Spotify of the overwhelming amount of complaints raised against it. Time to look at what the competiti...

hamsteroj
Casual Listener
Desktop now removes ui.experience_override="classic" if you add it to the prefs file. Seems we are stuck with this awful UI and no recognition from Spotify of the overwhelming amount of complain...
2021-05-18 9:47:50 PM
2021-06-08 2:16:54 PM
sebasmart
Casual Listener
636 Views
5 replies
8 likes

636 Views
5 replies
8 likes

Superuser Contribution artist discography/playlists gone?

My Question or IssueI noticed that now when you search an artist the results show as album covers that you have to choose. Once you do that you get the track listing. Whereas before, when you selected the artist, it lists all albums in order that you...

cletustoo
Regular
My Question or Issue I noticed that now when you search an artist the results show as album covers that you have to choose. Once you do that you get the track listing. Whereas before, when you selec...
2021-04-06 7:57:20 AM
2021-06-08 8:39:34 AM
Alex
Spotify Legend
1641 Views
8 replies
5 likes

1641 Views
8 replies
5 likes

Superuser Contribution Error 34 after Offline

PlanPremiumCountryCanadaDeviceDell Inspiron Operating SystemWindows 10 My Question or IssueSeemingly for no reason, the Spotify program on Windows 10 was saying OFFLINE which was wrong as everything else was working normally on my computer. My intern...

alexeboule
Newbie
Plan Premium Country Canada Device Dell Inspiron Operating System Windows 10 My Question or Issue Seemingly for no reason, the Spotify program on Windows 10 was saying OFFLINE ...
2020-07-30 2:03:34 AM
2021-06-07 10:57:46 PM
rgmagritte
Casual Listener
3903 Views
2 replies
0 likes
error34
log in issue

3903 Views
2 replies
0 likes

Superuser Contribution Nothing happens when I press play

New to Spotify, and using the Web Player (I'm on my work desktop computer, and I can't download apps). When I click a playlist to play, there is no music - clicking play does absolutely nothing. I've tried clearing cache/cookies, and no change. Any i...

katmckenzie19
Newbie
New to Spotify, and using the Web Player (I'm on my work desktop computer, and I can't download apps). When I click a playlist to play, there is no music - clicking play does absolutely nothing....
2018-05-07 4:45:12 PM
2021-06-07 8:34:15 PM
Eni
Moderator
3217 Views
7 replies
3 likes

3217 Views
7 replies
3 likes

Superuser Contribution pc app does NOT forget the playlists i had deleted months ago

PlanFreeCountryIndiaDevicehp laptopOperating SystemWindows 10 My Question or Issueas the title says, the playlists I deleted months before are again appearing on my pc Spotify for I don't know what reason and no, I have not ever tried to restore them...

pzrqcxsm
Regular
Plan Free Country India Device hp laptop Operating System Windows 10 My Question or Issue as the title says, the playlists I deleted months before are again appearing on my pc Spotif...
2021-06-05 7:19:05 PM
2021-06-07 10:16:06 AM
Alex
Spotify Legend
840 Views
8 replies
0 likes

840 Views
8 replies
0 likes

Superuser Contribution [Desktop][Your Library] Date song was added to list removed

My laptop app just updated and I can no longer see the date a song was added to my playlist. You can still sort the songs in a list by date added, but the date is not visible and I don't see it as a tab or column you can add in the view. Is there a w...

Ang27
Casual Listener
My laptop app just updated and I can no longer see the date a song was added to my playlist. You can still sort the songs in a list by date added, but the date is not visible and I don't see it as a ...
2021-04-08 11:04:15 PM
2021-06-06 7:13:18 PM
Novy
Moderator
3419 Views
8 replies
23 likes
Desktop
Your Library

3419 Views
8 replies
23 likes

Are the previous features back ?

Hey everyone ! I found a way to prevent Spotify from auto-updating (which I won't share here as the devs are lurking these forums to see if we dare not love their new half-broken beta version, then push some updates just to force it even more on us),...

Grazzt
Roadie
Hey everyone ! I found a way to prevent Spotify from auto-updating (which I won't share here as the devs are lurking these forums to see if we dare not love their new half-broken beta versio...
2021-06-06 3:51:51 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify unresponsive and FREEZES OTHER APPS

Device3700x, 32GB RAM, 5700XTOperating SystemWindows 10 My Question or IssueSo I have noticed that on my device, the Spotify application (not the one from Windows store) freezes often when it's not used. This has the side effect of freezing other app...

Zadak
Regular
Device 3700x, 32GB RAM, 5700XT Operating System Windows 10 My Question or Issue So I have noticed that on my device, the Spotify application (not the one from Windows store) freezes ofte...
2021-01-04 1:18:11 PM
2021-06-06 3:36:11 PM
Alex
Spotify Legend
859 Views
3 replies
1 likes
Freezing

859 Views
3 replies
1 likes

Solved!!Superuser Contribution Spotify Blend doesn't show Playlist cover

PlanFreeCountryUnited StatesDeviceSamsung Laptop np530u4b, and a Desktop PCOperating SystemWindows 10 (Samsung Laptop), and Windows 7 (Desktop PC) My Question or Issue I've been having problems with this new spotify blend feature, because it doesn't ...

Josenator_xD
Regular
Plan Free Country United States Device Samsung Laptop np530u4b, and a Desktop PC Operating System Windows 10 (Samsung Laptop), and Windows 7 (Desktop PC) My Question or Issue ...
2021-06-05 1:10:46 AM
2021-06-06 9:38:22 AM
Alex
Spotify Legend
538 Views
1 replies
0 likes
Playlist Cover
Spotify Blend

538 Views
1 replies
0 likes

Superuser Contribution No internet connection (error code 4) but can still play music

Premium plan in US on Dell laptop running Windows 10. Starting a couple days ago, Spotify starts but says offline. I can't load any artist or album pages, but can (for example) go to a recently played artist station and play music even though everyth...

elikirk
Newbie
Premium plan in US on Dell laptop running Windows 10. Starting a couple days ago, Spotify starts but says offline. I can't load any artist or album pages, but can (for example) go to a recently playe...
2021-03-23 1:45:41 PM
2021-06-06 8:58:35 AM
Ivan
Spotify Legend
644 Views
3 replies
0 likes

644 Views
3 replies
0 likes

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