Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Application: Spotify Windows 1.1.65.643.g2d707698-a Issue: When you set a sort order for a podcast (say oldest to newest rather than the default newest to oldest), it sorts as expected. When you exit the application and relaunch it, going to that pod...
Application: Spotify Windows 1.1.65.643.g2d707698-a Issue: When you set a sort order for a podcast (say oldest to newest rather than the default newest to oldest), it sorts as ex...
Spotify Legend
1098 Views
4 replies
1 likes
PlanPremiumCountryEurope DeviceDesktop PC Operating SystemWindows 10 My Question or IssueSo I have one modem/router, and then a Google Wifi system. Now with phones and tablets Spotify Connect is no problem. But with my PC using cable to the modem/rou...
Plan Premium Country Europe Device Desktop PC Operating System Windows 10 My Question or Issue So I have one modem/router, and then a Google Wifi system. Now with pho...
Music Fan
3066 Views
8 replies
0 likes
As a crazy playlist maker, I have no way to organize the things I am creating. When you have so many of them, it makes it really hard to navigate and it just feels so messy. I feel like if I could organize it better for myself, then I would be happie...
As a crazy playlist maker, I have no way to organize the things I am creating. When you have so many of them, it makes it really hard to navigate and it just feels so messy. I feel like if I could or...
Spotify Legend
798 Views
1 replies
2 likes
PlanPremiumOperating SystemWindows 10 Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of artists loaded.Before the update I could scroll down with no problem to...
Plan Premium Operating System Windows 10 Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of ar...
Spotify Legend
5791 Views
14 replies
0 likes
IMO the lazy loading has significantly degraded the spotify desktop experience. I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd suggest implementing a cache to store the users library and j...
IMO the lazy loading has significantly degraded the spotify desktop experience. I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd s...
Spotify Legend
472 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm currently experiencing a problem that seems almost too common for me with Spotify, its to the point where I can only get the program to open for about 15-20 s...
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue I'm currently experiencing a problem that seems almost too common for me with ...
Spotify Legend
1543 Views
8 replies
3 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows10 My Question or IssueHello.I have noticed, that in table with ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating Syst...
Spotify Legend
1123 Views
11 replies
0 likes
Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my keyboard.Play/Pause, Next Song / Previous Song.It used to work...
Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my ke...
Spotify Star
488 Views
1 replies
0 likes
Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.
Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.
Spotify Legend
800 Views
3 replies
0 likes
Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore it once again.
Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore...
Regular
2404 Views
10 replies
12 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueGood Afternoon,For the past year or so I have been encountering an issue that results in GUI failure. Recently I saw a post on reddit about people finding fixes to issues and...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Good Afternoon, For the past year or so I have been encountering an issue that results in GUI fai...
Spotify Legend
1094 Views
1 replies
0 likes
I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Nex...
I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and the...
Moderator
472 Views
1 replies
1 likes
I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I close Spotify. Or better yet remove them altogether. It ...
I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I...
Visitor
21744 Views
12 replies
48 likes
PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...
Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1 My Question or Issue If Spotify was playing something ...
Spotify Legend
872 Views
3 replies
1 likes
PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...
Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10 My issue is that If I am listening to a playlist created by the Ble...
Spotify Legend
3459 Views
4 replies
1 likes
PlanPremiumCountryUKDeviceDell Inspiron 3585Operating SystemWindows 10 Home 21H1 My Question or IssueStarted getting 'Spotify can't play this right now. If you have the file on your computer you can import it' message for all files yesterday. Works O...
Plan Premium Country UK Device Dell Inspiron 3585 Operating System Windows 10 Home 21H1 My Question or Issue Started getting 'Spotify can't play this right now. If you have the ...
Spotify Legend
879 Views
5 replies
1 likes
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...
Spotify Legend
609 Views
1 replies
0 likes
PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me
Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...
Moderator
604 Views
1 replies
0 likes
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page.When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as I usually like to go through all the recommendations ...
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page. When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as ...
Spotify Legend
586 Views
1 replies
1 likes
PlanPremiumCountryHKDeviceHPOperating SystemWindows 10 My Question or IssueI have some apple headphones and can't play/pause with the wired headphones, wireless work fine but wired can't play/pause
Plan Premium Country HK Device HP Operating System Windows 10 My Question or Issue I have some apple headphones and can't play/pause with the wired headphones, wireless work fine but...
Moderator
2822 Views
1 replies
0 likes
