Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
114824 Views
82 replies
27 likes

114824 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
111833 Views
291 replies
22 likes

111833 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8580 Views
1 replies
6 likes

8580 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149527 Views
0 replies
26 likes
Mac
Windows

149527 Views
0 replies
26 likes

Superuser Contribution Too many ads (even after the previous time)

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC, I still get around 3 - 5 ads every song or two, a...

pranavia123
Newbie
There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC...
2021-08-10 3:25:31 AM
2021-08-11 11:03:57 AM
Alex
Spotify Legend
518 Views
1 replies
0 likes

518 Views
1 replies
0 likes

no more context menu at right click

PlanPremiumCountryGermanyDevicelaptopOperating SystemWindows 10 My Question or Issuethere is no more context menu when your right click the song currently playing in the lower left corner. I used to add a song to my playlist that way

Thaliel
Roadie
Plan Premium Country Germany Device laptop Operating System Windows 10 My Question or Issue there is no more context menu when your right click the song currently playing in ...
2021-08-11 2:20:33 AM
2021-08-11 4:02:22 AM
AdamDamon
Spotify Star
1093 Views
1 replies
2 likes
menu

1093 Views
1 replies
2 likes

[Desktop][Developer] desktop: can no longer right click on album artwork

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite a lengthy playlist i will have to scroll to find it...

natalie12458
Visitor
with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite ...
2021-08-09 5:54:27 AM
2021-08-10 7:38:54 PM
amb0817
Regular
900 Views
2 replies
2 likes
Desktop
Developer

900 Views
2 replies
2 likes

Superuser Contribution Why is Ed Sheeran suddenly in my recently listened and as an unremovable shortcut

I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?

s0mm3r
Music Fan
I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?
2021-08-09 4:46:03 PM
2021-08-10 7:37:26 PM
CarlosE
Moderator
398 Views
1 replies
1 likes

398 Views
1 replies
1 likes

Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

andrewjorgenson
Regular
As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...
2021-08-10 3:02:42 PM
2021-08-10 6:54:27 PM
AdamDamon
Spotify Star
911 Views
1 replies
0 likes
Playlists

911 Views
1 replies
0 likes

Superuser Contribution Multiple devices

PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...

MJD5
Regular
Plan Free/Premium Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...
2021-08-09 2:35:17 PM
2021-08-10 6:13:29 PM
CarlosE
Moderator
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Superuser Contribution Playlist page on profile blank

PlanPremiumCountryUKDeviceSurfacebook 2Operating SystemWindows 10 My Question or IssueWhen I click on the see all playlists on my profile, it comes up with a blank page and my username at the top becomes without the '?' on the end. This also happens ...

amywhales
Casual Listener
Plan Premium Country UK Device Surfacebook 2 Operating System Windows 10 My Question or Issue When I click on the see all playlists on my profile, it comes up with a blank page and m...
2021-08-07 11:50:06 PM
2021-08-10 3:40:57 PM
Alex
Spotify Legend
1247 Views
6 replies
0 likes

1247 Views
6 replies
0 likes

Superuser Contribution Sidebar is greyed out

Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...

58bergman
Regular
Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...
2021-04-02 11:40:29 PM
2021-08-10 10:55:53 AM
Ver
Spotify Legend
1759 Views
7 replies
1 likes
bug
Desktop
Windows

1759 Views
7 replies
1 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

pizzicatoiv
Gig Goer
Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a) Operating System Windows 10 My Question or Issue When I am watching a video podcast (JRE) in ful...
2021-07-28 4:24:00 AM
2021-08-10 10:34:08 AM
benreeves
Newbie
1475 Views
8 replies
0 likes

1475 Views
8 replies
0 likes

Desktop not using Trusted Root CA Store

PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...

Forester155
Casual Listener
Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...
2020-02-27 6:48:44 PM
2021-08-10 8:45:26 AM
albi17
Newbie
912 Views
1 replies
2 likes
https
proxy

912 Views
1 replies
2 likes

Superuser Contribution windows 10 - after playing a album spotify opened automaticly webpages (bruteforcing)

PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...

erfanimani
Casual Listener
Plan Free Device Processor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors) Installed RAM 32/0 GB System type 64-bit operating system, x64-based processor Operating System ...
2021-08-08 3:52:55 PM
2021-08-09 12:42:40 AM
MafeG
Spotify Legend
1594 Views
1 replies
0 likes
bug

1594 Views
1 replies
0 likes

[Desktop][Other] Don't fall back to laptop audio when external active paired device is turned off.

Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...

seanpecor
Newbie
Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...
2021-08-09 9:55:03 PM
204 Views
0 replies
0 likes
Desktop
Other

204 Views
0 replies
0 likes

Solved!!Superuser Contribution there is only a black screen

PlanPremiumCountryTaiwanDevicePCok Pro late 2016)Operating SystemWindows 10 My Question or IssueMy spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exac...

stoneok93
Casual Listener
Plan Premium Country Taiwan Device PC ok Pro late 2016)Operating System Windows 10 My Question or Issue My spotify application in win10 opened, there is only a black screen, ...
2021-08-06 3:16:46 AM
2021-08-09 9:08:58 PM
CarlosE
Moderator
1044 Views
3 replies
0 likes
Blackscreen

1044 Views
3 replies
0 likes

Superuser Contribution Problem with time slider button

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows.I have noticed, that in web player version of Spotify I can't slide to specific time. Let me explain It more...

Noguri
Roadie
Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows. I have noticed, that in web player version of Spotify I...
2021-08-07 3:02:44 PM
2021-08-09 9:29:05 AM
Noguri
Roadie
1465 Views
2 replies
0 likes
WebPlayer

1465 Views
2 replies
0 likes

Superuser Contribution Searching within a Playlist is not working as intended

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Search Option in my Spotify App is not working as it is intended(?). I am having an issue with adding playing a song when searching.Here's what happened.Let's s...

tonyojimbo
Casual Listener
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue My Search Option in my Spotify App is not working as it is intended(?). I am having an ...
2021-08-07 5:48:21 AM
2021-08-09 9:11:30 AM
Alex
Spotify Legend
782 Views
3 replies
1 likes

782 Views
3 replies
1 likes

Superuser Contribution [BUG] win 10 64 close button shifted to other screen on maximize

Plan:PremiumCountry:LTDevice:Lenovo T490Operating System:Windows 10 64My Question or Issue:In expanded window, button group of 3 (minimize, close, and middle one) are shifted by one button to right and appears on other screen.STEPS TO RECREATE:1. pre...

hannadorosh
Casual Listener
Plan: Premium Country: LT Device: Lenovo T490 Operating System: Windows 10 64 My Question or Issue: In expanded window, button group of 3 (minimize, close, and middle one) are shif...
2021-08-06 9:58:19 PM
2021-08-09 1:51:26 AM
Eni
Moderator
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

Solved!!Superuser Contribution "I don't like this song" no longer working

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueClicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to the next song but the selected track is not greyed out and will end up bein...

ohseriously
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Clicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to...
2021-08-07 2:35:32 PM
2021-08-08 9:30:10 PM
CarlosE
Moderator
599 Views
1 replies
1 likes

599 Views
1 replies
1 likes

Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

alferz
Music Fan
When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...
2020-07-26 9:15:09 PM
2021-08-08 6:49:40 PM
CarlosE
Moderator
735 Views
4 replies
0 likes

735 Views
4 replies
0 likes

Superuser Contribution does not close online contact form

PlanPremiumCountryLTDevicestationary computerOperating SystemWindows 10 64 My Question or Issue does not close online contact formSTEPS TO RECREATE:1. Go to the online contact form.2. click on the button to close the form3. confirm closing by clickin...

hannadorosh
Casual Listener
Plan Premium Country LT Device stationary computer Operating System Windows 10 64 My Question or Issue does not close online contact form STEPS TO RECREATE: 1. Go to the on...
2021-08-06 10:49:55 PM
2021-08-08 6:45:21 PM
CarlosE
Moderator
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

why did i have to Google how to ask a question?

Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!

Pridepark1997
Regular
Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!
2021-08-08 6:44:19 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts