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Desktop: Search not working after energy savings mode

Desktop: Search not working after energy savings mode

Plan

Premium

Country

Germany

Device

i7-12700k

3070

64GB DDR4 3600

Operating System

Windows 11

 

My Question or Issue

When going into energy savings mode on Windows 11-while Spotify is opened-and then waking up the PC, the Spotify app can't successfully complete an API call.

This includes searching, opening an artists page, an album and other users playlists.

Reply
4 Replies

Hey @Libroru,

 

Thanks for reaching out.

 

Does this happen with both versions of the app (the one from our website and the one from Microsoft Store)? What about the web player? Please try these and let us know what happens.

 

Cheers,

MihailYModerator
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The same thing is happening to me both on Windows or Mac.

Hey @PedroBorges9 & @Libroru,

 

This had affected me as well yesterday but now seems to have been looked into backstage, as it looks resolved to me.
Could you restart your app and take another look?

In case the issue still persists, remove your cached data and see if that would make a difference.
We'll be on the lookout for your replies 🙂

VasilModerator
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Issue still persists.

Seems like the quick disconnect from the spotify servers causes the search not to work. Or at least that's what I observed.

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