Announcements

Help Wizard

Step 1

NEXT STEP

Loging in with Google not functioning

Loging in with Google not functioning

Plan

Free

Country

Belgium

Device

HP Laoptop

Operating System

Windows 10

 

My Question or Issue

I can't seem to be able to log in via Google since a few days ago. I've tried resetting my pass word but the mail won't come through. Everytime I try to log in I simply get a notification that "something went wrong" but nothing else. Also can't seem to be able make a new account via Google.

 

Reply
1 Reply

Hi there @Delphos,

 

Thanks for the post!

 

Have you also checked your spam folder for the password reset email? We recommend doing so as sometimes messages from us can end up there. If you've not received the email then we suggest trying to reset your password once again by opening the password reset link in an incognito-window on your browser and even trying on another device if it's possible.

 

When it comes to the error message, a clean reinstall can help with that. Just follow the steps here.

 

Keep us posted 🙂

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random