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Spotify can't play this right now

Spotify can't play this right now

My former phone service provider included Premium in my plan. I re-subscribed manually and since then, I've gotten the same message when I try and play literally anything through the web browser or the standalone app. Tried logging out and back in, restarting my computer, everything. Still not getting the service that I'm paying for. No issue on my phone though.
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1 Reply

Hi there!

I have some steps that might resolve this issue.

 

 

 

To fix this problem, I would recommend clearing your browser's cache and cookies. I will provide instructions for Chrome, but most browsers follow a very similar process.

 

1. Make sure you're on the newest version of Chrome. Click on the hamburger menu and go to Help > About Chrome.

Chrome will auto-update if there is one available.

kaworu_bloodpaw_0-1675347735774.png

2. Clear your browser's cache and cookies. On the sidebar, on the same update page, click on Privacy and security, and Clear browsing data, 

Click on the advanced tab, and select Cookies, Cache, and Hosted app data with the time range set to all time.

 

kaworu_bloodpaw_1-1675347735779.png

3. Restart Chrome by clicking on the hamburger menu and clicking Exit.

 

kaworu_bloodpaw_2-1675347735780.png



Next, please clear your hosts file by following these instructions.

 

 

 

 

If my answer was useful, don't forget to give it a 'Like!'

If my answer was the solution, don't forget to mark it as the solution!

Thanks! 😇

If you need anything else, please reply and ask!

Disclaimer: I am not affiliated with Spotify.

 

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