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Issues accessing the Web Player

Katerina
Spotify Legend
Last updated: 2026-08-12 12:25 PM
289,973 Views

If Spotify is available in your location but you're having troubles getting the Web Player to load, here are some things that you can try:

  • A different browser or an incognito/private window.
  • Make sure that your browser is updated.
  • Restart your router.
  • Check a different network. If it loads on another connection, we recommend contacting the service provider of the original network for more information.
  • Some shared or public networks (e.g. schools/work/office) restrict access to certain services. You can contact those responsible for managing the network for more information.
  • You can also try cleaning up your host files. 

 

This Spotify Answer was submitted by @Sebasty.

 

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