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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133834 Views
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  • 24 likes
  • Mac
    Windows
  • 133834 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Error in the "Good morning" section

1. My playlist "Открытия (1)" I deleted 25.04.2021 (shown in the screenshot). 2. Today is 28.04.2021 after the Windows version is launched, I saw the update of the "Good morning" section.2.1 And there a remote playlist appeared "Открытия (1)" (shown ...

2021-04-28_16-58-31.jpg 2021-04-28_16-55-16.jpg
  • Visitor
  • 1. My playlist "Открытия (1)" I deleted 25.04.2021 (shown in the screenshot).                   2. Today is 28.04.2021 after the Windows v...
  • Ver
  • Moderator
  • 451 Views
  • 7 replies
  • 0 likes
  • 451 Views
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Solved!! Playlist Double-click is Bugged: Album-Art-click Doesn't Show Current Song / Speaker Icon

PlanPremium FamilyCountryUSADevicePCOperating SystemWindows 10Desktop Version1.1.27.472.gf6574b97 My Question or IssueWhen double-clicking a playlist it correctly shows the small "Now Playing" speaker icon to the right of the playlist's name, but doe...

  • Casual Listener
  • Plan Premium Family Country USA Device PC Operating System Windows 10 Desktop Version 1.1.27.472.gf6574b97   My Question or Issue When double-clicking a playlist it correctly shows t...
  • Wiikend
  • Regular
  • 1300 Views
  • 5 replies
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  • 1300 Views
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Cover art quality decrease

PlanPremiumCountryCanadaDeviceDesktop PC Operating SystemWindows 10 My Question or IssueWith the new desktop update, all album covers are now super-downsampled. They look horrible, like 240x240 quality postage stamps.I like to have the album covers o...

  • Regular
  • Plan Premium Country Canada Device Desktop PC  Operating System Windows 10   My Question or Issue With the new desktop update, all album covers are now super-downsampled. They loo...
  • Billy-J
  • Spotify Star
  • 307 Views
  • 6 replies
  • 1 likes
  • 307 Views
  • 6 replies
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[Desktop][Discover] Favorite Song Feature

I think there should be a feature where you can choose a favorite song. The point of this feature is to show the algorithm for finding music you like (such as Discover Weekly) what kind of music you are really looking for at the time. This will be es...

  • Visitor
  • I think there should be a feature where you can choose a favorite song. The point of this feature is to show the algorithm for finding music you like (such as Discover Weekly) what kind of music you ...
  • 64 Views
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  • 64 Views
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Superuser Contribution No audio after update

PlanPremiumCountrySwedenDeviceWindowsOperating SystemWindows 10Version 1.1.58.820.g2ae50076-a Spotify was updated today, may 2nd, and since there's no audio playback. The progress bar moves, but there's no audio. I checked the mute function in the ap...

  • Casual Listener
  •   Plan Premium Country Sweden Device Windows Operating System Windows 10 Version  1.1.58.820.g2ae50076-a   Spotify was updated today, may 2nd, and since there's no audio pl...
  • Novy
  • Moderator
  • 263 Views
  • 1 replies
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  • 263 Views
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Everything is broken

PlanPremiumCountry DeviceDell PCOperating SystemWindows 10 My Question or IssueAt first the only problem was not being able to search or filter inside playlist. I'm not sure why you guys removed that feature but it was completely gone for me on the w...

  • Newbie
  • Plan Premium Country   Device Dell PC Operating System Windows 10   My Question or Issue At first the only problem was not being able to search or filter inside playlist. I'm not ...
  • Puyo
  • Regular
  • 202 Views
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  • 202 Views
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Superuser Contribution Spotify keeps pausing

PlanPremium Operating SystemWindows 10, Android MIUI My Question or IssueSpotify keeps pausing sometimes. It doesnt happens everytime but when it happens it keeps pausing too many times. When i switch to offline mode or turn off mobile data/wifi it d...

  • Casual Listener
  • Plan Premium   Operating System Windows 10, Android MIUI    My Question or Issue Spotify keeps pausing sometimes. It doesnt happens everytime but when it happens it keeps pausin...
  • Novy
  • Moderator
  • 165 Views
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  • 165 Views
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[Desktop] Bring back recently played's own page

Recently played is currently limited to 8 entries. In the previous version, recently played had its dedicated page where you could see the last 25 (?) artists/albums/playlists played and you were able to remove entries from this page.My request is to...

  • Casual Listener
  • Recently played is currently limited to 8 entries.  In the previous version, recently played had its dedicated page where you could see the last 25 (?) artists/albums/playlists played and you w...
  • NaniAlves
  • Visitor
  • 296 Views
  • 2 replies
  • 8 likes
  • Desktop
  • 296 Views
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Solved!!Superuser Contribution "open.spotify" links stopped working entirely

PlanFreeCountryCataloniaDevicePCOperating SystemWindows 10 Hello!So some weeks ago I came across an issue that's been driving me crazy since a while ago.I like sharing and receiving songs. The problem is that recently all open.spotify links are not w...

  • Music Fan
  • Plan Free Country Catalonia Device PC Operating System Windows 10   Hello! So some weeks ago I came across an issue that's been driving me crazy since a while ago. I like sharing and ...
  • CarlosE
  • Moderator
  • 3485 Views
  • 9 replies
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  • 3485 Views
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Superuser Contribution spotify bugging out after few minutes

PlanPremiumCountryCzech Republic Operating SystemWindows 10 My Question or IssueHello, like a month ago I started to have multiple issues with my spotify dekstop apliccation and it has gone to point when I cant handle it no more.Everytime I run spoti...

  • Casual Listener
  •   Plan Premium Country Czech Republic   Operating System Windows 10   My Question or Issue Hello, like a month ago I started to have multiple issues with my spotify dekstop a...
  • Underbus
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
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Spotify Recently Played Keeps resetting

PlanPremiumCountry DeviceDesktop/AndroidOperating SystemWindows 10 & Android 11 My Question or IssueSo my recently played keeps resetting to numbers i listened to a long time ago and it resets when i shut off the device i used to listen with (web pla...

  • Visitor
  • Plan Premium Country   Device Desktop/Android Operating System Windows 10 & Android 11   My Question or Issue So my recently played keeps resetting to numbers i listened t...
  • AeroZ
  • Composer
  • 154 Views
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  • 154 Views
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Superuser Contribution Can't revert to old version

PlanPremiumCountryUSA DeviceDesktopOperating Systemwindows 10 My Question or IssueI was unpleasantly surprised by the update this morning. I have tried everything to try to go back to an older version, but nothing has worked. There is no "Update" fol...

  • Regular
  • Plan Premium Country USA   Device Desktop Operating System windows 10   My Question or Issue I was unpleasantly surprised by the update this morning. I have tried everything to t...
  • naterauba
  • Regular
  • 1679 Views
  • 5 replies
  • 9 likes
  • 1679 Views
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Latest windows app update is broken

Yesterday spotify was running fine but the update I got today seems to just crash the app after a few minutes of use. I've followed all the solutions in other threads but nothing worked. Please revert the latest update.

  • Regular
  • Yesterday spotify was running fine but the update I got today seems to just crash the app after a few minutes of use. I've followed all the solutions in other threads but nothing worked. Please rever...
  • MauriceMV
  • Spotify Star
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
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Solved!!Superuser Contribution Using Discord 'Listen Along' have delay in 46 sec with other user

PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHello. I've been experiencing a problem with the 'Listen Along' feature on Discord. I'm not sure if it's a specifically a Spotify or a Discord issue. My friend starts off listening...

  • Casual Listener
  •   Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello. I've been experiencing a problem with the 'Listen Along' feature on Discord. I'm not sure if it's a...
  • CarlosE
  • Moderator
  • 2977 Views
  • 5 replies
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  • 2977 Views
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Superuser Contribution Keeps changing from "This Computer" for audio, to "Listening on Web Player" - of which I cannot hear

My Question or IssueUsing my desktop computer, I can hear Spotify on "Listening on this computer", but after 5-10seconds, it jumps to "Listening On Web Player (Chrome)" of which I have no sound. I keep changing it back to "This computer", but it keep...

  • Newbie
  • My Question or Issue Using my desktop computer, I can hear Spotify on "Listening on this computer", but after 5-10seconds, it jumps to "Listening On Web Player (Chrome)" of which I have no sound. I ...
  • Xenia
  • Moderator
  • 113 Views
  • 1 replies
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  • 113 Views
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Solved!!Superuser Contribution Liked songs not loading

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 When I want to look at my liked songs, it is either a black box (where all the songs should be displayed) or it says try reloading the page. I have this issue since the update with the ...

  • Casual Listener
  •   Plan Premium Country Germany Device Desktop Operating System Windows 10   When I want to look at my liked songs, it is either a black box (where all the songs should be displaye...
  • Eni
  • Moderator
  • 307 Views
  • 3 replies
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  • 307 Views
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When I click the history tab...

Hello dear friends, fellow developers. When I click the play history, this message pops up. Thank you.ps: warn me if I posted these posts in the wrong place   

  • Casual Listener
  • Hello dear friends, fellow developers.   When I click the play history, this message pops up.   Thank you. ps: warn me if I posted these posts in the wrong place       
  • MauriceMV
  • Spotify Star
  • 139 Views
  • 1 replies
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  • Metal
  • 139 Views
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Do Spotify no longer want us to use their service? Windows Store Download not Downloading!

Windows Store Download not Downloading - says I am Offline when I am Online! (Just like Spotify did before I uninstalled it!)

  • Roadie
  • Windows Store Download not Downloading - says I am Offline when I am Online! (Just like Spotify did before I uninstalled it!)
  • MauriceMV
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
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Solved!!Superuser Contribution Time remaining in song not sticking on close and reopen

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueYou open Spotify and play a song, to the right of the track length bar is a set of numbers that show the song length in minutes and seconds. When you click on it, it shows the...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue You open Spotify and play a song, to the right of the track length bar is a set of numbers that sho...
  • CarlosE
  • Moderator
  • 475 Views
  • 7 replies
  • 0 likes
  • 475 Views
  • 7 replies
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Superuser Contribution Bug: 'Open Spotify' stopped allowing users to select / play from the 'Recommended' list

Premium, USA, Dell Desktop, WindowsISSUE:Perhaps it was yesterday ~4/28/2021, 'Open Spotify' stopped allowing users to play a song of their choice from the list of 'Recommended' songs. For example, my playlist 'Piano' has a 'Recommended' list at the ...

  • Newbie
  • Premium, USA, Dell Desktop, Windows ISSUE: Perhaps it was yesterday ~4/28/2021, 'Open Spotify' stopped allowing users to play a song of their choice from the list of 'Recommended' songs.  For ...
  • Eni
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • None
  • 134 Views
  • 1 replies
  • 0 likes