Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 31584 Views
  • 72 replies
  • 24 likes
  • 31584 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • morefluff
  • Regular
  • 61867 Views
  • 260 replies
  • 21 likes
  • 61867 Views
  • 260 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3865 Views
  • 1 replies
  • 6 likes
  • 3865 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143690 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143690 Views
  • 0 replies
  • 26 likes

Superuser Contribution Album won't play

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueWhenever I go to an album and click on play or click on an individual song, nothing happens. However, if I click on download then it plays. It happens on all albums. Play...

  • Regular
  • Plan Premium Country Estonia Device PC Operating System Windows 10     My Question or Issue Whenever I go to an album and click on play or click on an individual song, nothing ha...
  • Alex
  • Spotify Legend
  • 1635 Views
  • 11 replies
  • 1 likes
  • 1635 Views
  • 11 replies
  • 1 likes

Superuser Contribution Premium

Bonsoirc'est normal je ne trouve pas mon lycée ? ( premium étudiant )

  • Visitor
  • Bonsoir c'est normal je ne trouve pas mon lycée ? ( premium étudiant )
  • Joan
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play songs not saved to my library

PlanPremiumCountryUSADeviceInspiron 15 7000Operating SystemWindows 10 My Question or IssueSpotify desktop won't play songs not saved to my library. It works perfectly fine on my android and my iPad. It also works fine on Spotify web however I would p...

  • Casual Listener
  • Plan Premium Country USA Device Inspiron 15 7000 Operating System Windows 10   My Question or Issue Spotify desktop won't play songs not saved to my library. It works perfectly fine on...
  • Lyubka
  • Moderator
  • 312 Views
  • 3 replies
  • 2 likes
  • 312 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Spotify PC app tries to load and then crashes

OS - Windows 10 Professional 19043Spotify - Premium, 1.1.97Country - PolandHi, so my Spotify app on Windows 10 just doesn't want to start. Below is a video showing exactly what is happening, as it's hard to describe precisely.https://youtu.be/e7LGrFM...

  • Regular
  • OS - Windows 10 Professional 19043 Spotify - Premium, 1.1.97 Country - Poland Hi, so my Spotify app on Windows 10 just doesn't want to start. Below is a video showing exactly what is happening, ...
  • Neramii
  • Regular
  • 615 Views
  • 11 replies
  • 0 likes
  • 615 Views
  • 11 replies
  • 0 likes

Superuser Contribution When I open Settings, all I see is the Language option

I use 1. Spotify Premium 2. in Chrome 3. on a PC.I'm trying to normalize the volumes across all tracks I play, but when I open Settings, all I see is the Language option (see below or attachment).

theczexperience_0-1671546305672.png
  • Newbie
  • I use 1. Spotify Premium 2. in Chrome 3. on a PC. I'm trying to normalize the volumes across all tracks I play, but when I open Settings, all I see is the Language option (see below or attachment).&...
  • OscarDC
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't manually play a song that comes from Enhance

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueWhen you enhance a playlist on desktop Spotify adds similar songs as expected.However, if you want to click play on one of those songs that came from enhance, it just says something li...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue When you enhance a playlist on desktop Spotify adds similar songs as expected. However, if you want to click pl...
  • Eni
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not automatically scrolling when title is floating (too long to fit without scrolling)

PlanPremiumCountryPolandOperating SystemWindows 11My Question or IssueWhen song title is too long and is floating on the left from progress bar, lyrics page is not automatically scrolling when song is playing

  • Casual Listener
  • Plan Premium Country Poland Operating System Windows 11 My Question or Issue When song title is too long and is floating on the left from progress bar, lyrics page is not automatically scrolli...
  • Joan
  • Moderator
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playing every other song on playlist

PlanPremiumCountryUKDeviceLaptopOperating SystemW10Spotify version 1.1.2.285.ga97985efMy Question or IssueAs explained in the title, every other song in a playlist is playing. Eg. I start a playlist and it plays the first song fine then jumps to the ...

  • Casual Listener
  • Plan Premium Country UK Device Laptop Operating System W10 Spotify version 1.1.2.285.ga97985ef My Question or Issue As explained in the title, every other song in a playlist is playing...
  • ActiveUsingUser
  • Visitor
  • 2696 Views
  • 7 replies
  • 1 likes
  • 2696 Views
  • 7 replies
  • 1 likes

Superuser Contribution Change Local Files' Metadata Without Greying Out?

I have hundreds of old local files in my Liked Songs, and with a lot of them I didn't set up the metadata properly, so they don't have artist names, albums, album art, etc. However, in the past, when I've tried to modify these, it greys out the song ...

  • Casual Listener
  • I have hundreds of old local files in my Liked Songs, and with a lot of them I didn't set up the metadata properly, so they don't have artist names, albums, album art, etc. However, in the past, when...
  • Joan
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution why in settings it only shows language?

when I click the settings tab it only shows the settings search bar and language, I tried to search for what I needed and nothing is coming up. I've restated Spotify, and checked the website and nothing helped.

  • Visitor
  • when I click the settings tab it only shows the settings search bar and language, I tried to search for what I needed and nothing is coming up. I've restated Spotify, and checked the website and noth...
  • Yordan
  • Moderator
  • 651 Views
  • 1 replies
  • 1 likes
  • 651 Views
  • 1 replies
  • 1 likes

Superuser Contribution why wont spotify play specific podcast episode

Spotify will not play a specific podcast episode. When I press the play icon, nothing happens. Here are the steps I have taken:1. Wiped Cache clean and did a fresh reinstall (3 times). Logged out and logged in with new password.2. Tried 3 platforms. ...

  • Casual Listener
  • Spotify will not play a specific podcast episode. When I press the play icon, nothing happens. Here are the steps I have taken: 1. Wiped Cache clean and did a fresh reinstall (3 times). Logged out...
  • Vasil
  • Moderator
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

Superuser Contribution When i try to buy the 3 months free premium it says invalid address

i typoe in all right info and it does not go through casue it says invalid adress i can show proof if needed to show its relly my account and my card

  • Visitor
  • i typoe in all right info and it does not go through casue it says invalid adress i can show proof if needed to show its relly my account and my card
  • Alex
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution virus setup

downloaded the spotify installation on windows and checked it for viruses and found a trojan there

  • Casual Listener
  • downloaded the spotify installation on windows and checked it for viruses and found a trojan there
  • Lyubka
  • Moderator
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

[Desktop] Songs not playing

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10 My Question or IssueI've been having ongoing issues with my account. In the web broswer version of Spotify, music will not play at all on any pc.And in the app version, a large number of son...

image.png image.png
  • Newbie
  • Plan Premium Country  Canada Device PC Operating System Windows 10   My Question or Issue I've been having ongoing issues with my account. In the web broswer version of Spotify, m...
  • erwinwolf80
  • Newbie
  • 390 Views
  • 1 replies
  • 1 likes
  • 390 Views
  • 1 replies
  • 1 likes

Superuser Contribution error Auth:2.

All of a sudden Im getting a auth:2 error. I was authed before. Does anyone know how to fix this???

  • Visitor
  • All of a sudden Im getting a auth:2 error. I was authed before. Does anyone know how to fix this???
  • AlejaR
  • Moderator
  • 699 Views
  • 1 replies
  • 0 likes
  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify will not keep the playlist queue, after I close it. This has only started happening after the latest update. I don't know if its just me, but a I asked my friend...

  • Newbie
  •   Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue My Spotify will not keep the playlist queue, after I close it. This has only started hap...
  • AlejaR
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot select multiple songs from the search results

If I click any song from the results list, it will take me directly to the album in question. I cannot select multiple songs from the search results any longer. However, I don't want to do that. Instead, I want to copy all the results to a playlist. ...

Spotify issue #4(2).png 70d21aea-9da9-436f-a76f-542d8d8e2d20.png
  • Music Fan
  • If I click any song from the results list, it will take me directly to the album in question. I cannot select multiple songs from the search results any longer.   However, I don't want to...
  • Panteroide
  • Music Fan
  • 545 Views
  • 7 replies
  • 1 likes
  • 545 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution rolling stones not playing

hi, i haven't posted here before so i hope i'm not asking this in the wrong place, but for some reason nothing by the rolling stones seems to be playing for me. it just says "this track is not available" for all of them. i live in new york, in the un...

  • Casual Listener
  • hi, i haven't posted here before so i hope i'm not asking this in the wrong place, but for some reason nothing by the rolling stones seems to be playing for me. it just says "this track is not availa...
  • Alex
  • Spotify Legend
  • 1674 Views
  • 9 replies
  • 0 likes
  • Windows
  • 1674 Views
  • 9 replies
  • 0 likes