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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 138451 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 138451 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54387 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54387 Views
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Solved!!Superuser Contribution Sometimes spotifys background/small window/close buttons does not work

PlanFreeCountryTurkey Operating SystemWindows 10 Pro My Question or IssueHello! the window buttons on up right does not work sometimes all of the backgroud/small window/close buttons stop responding if i click them very fast window goes small by itse...

  • Roadie
  • Plan Free Country Turkey   Operating System Windows 10 Pro   My Question or Issue Hello! the window buttons on up right does not work sometimes all of the backgroud/small window/cl...
  • unclerk
  • Roadie
  • 281 Views
  • 4 replies
  • 0 likes
  • 281 Views
  • 4 replies
  • 0 likes

how can i import a playlist?

I can't find an answer to what seems to be a simple question: can i import a playlist (from itunes)? i see many Google articles that say "go to File--> playlists --> import playlist" but that option doesn't exist in my desktop Spotify.I use Family Pr...

  • Roadie
  • I can't find an answer to what seems to be a simple question:  can i import a playlist (from itunes)?  i see many Google articles that say "go to File--> playlists --> import playlist...
  • Liam_Flint
  • Casual Listener
  • 27469 Views
  • 7 replies
  • 6 likes
  • 27469 Views
  • 7 replies
  • 6 likes

Skip media key fast forwarding instead of skipping

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen I press the Skip media key, the song fast forwards by 5 seconds when Spotify is my active window. When it is not the active window, the Skip button does nothing.

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When I press the Skip media key, the song fast forwards by 5 seconds when Spotify is my active wind...
  • HyperSprite
  • Newbie
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Liked song appears as unliked in daily mix playlist

PlanPremiumCountryUKDeviceLenovo Legion Y520 15IKBNOperating SystemWindows 10 HomeMy Question or Issue The song 'Gutted' by Burial I liked a while ago, and is saved to my library. I was listening to a Daily Mix and the song appeared in my Daily Mix, ...

  • Casual Listener
  •   Plan Premium Country UK Device Lenovo Legion Y520 15IKBN Operating System Windows 10 Home My Question or Issue   The song 'Gutted' by Burial I liked a while ago, and is saved t...
  • josercampillo
  • Regular
  • 1140 Views
  • 12 replies
  • 10 likes
  • 1140 Views
  • 12 replies
  • 10 likes

Error 24 when installing update

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 My Question or Issue The latest version of Spotify won't install. I keep getting the following error: "The installer encountered an unknown error. (Error code: 24)" This is preventing me ...

  • Regular
  • Plan Premium Country UK Device Desktop PC Operating System Windows 10   My Question or Issue   The latest version of Spotify won't install. I keep getting the following error: &...
  • mombassajesus
  • Regular
  • 15824 Views
  • 25 replies
  • 5 likes
  • 15824 Views
  • 25 replies
  • 5 likes

Superuser Contribution [Desktop][Playlists] In the Windows 10 app blends don't show that a song was added by both people

Made my first blend using the 2021 wrapped blend thing from the email, and on my android app, some songs are shown as being from both of us, but in the windows 10 app, the "added by" tab only shows one person for each song, so the ones from both of u...

  • Newbie
  • Made my first blend using the 2021 wrapped blend thing from the email, and on my android app, some songs are shown as being from both of us, but in the windows 10 app, the "added by" tab only shows o...
  • Mihail
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 174 Views
  • 1 replies
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Solved!!Superuser Contribution Crash Cause Identified - Moving My Documents & Associated Folders

Operating SystemWindows 10 VersionSpotify for Windows1.1.74.631.g0b24d9ad My Question or IssueAs mentioned in this post a cause of crashes has been identified and a solution is available. The crash would happen randomly but within 5 to 10 minutes of ...

  • Casual Listener
  • Operating System Windows 10   Version Spotify for Windows 1.1.74.631.g0b24d9ad   My Question or Issue As mentioned in this post a cause of crashes has been identified and a sol...
  • Alex
  • Moderator
  • 234 Views
  • 1 replies
  • 1 likes
  • 234 Views
  • 1 replies
  • 1 likes

Re: Friend feed empty - only shows "Connect with Facebook"

This is ridiculous - I'll connect Facebook again & again, this problem persists. Still wants me to connect facebook when I log out & back in. No friends show up, only a couple of the most recently followed accounts from Spotify direct. Spotify for Wi...

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  • Music Fan
  • This is ridiculous - I'll connect Facebook again & again, this problem persists. Still wants me to connect facebook when I log out & back in. No friends show up, only a couple of the most rec...
  • MattSuda
  • Spotify Star
  • 590 Views
  • 6 replies
  • 0 likes
  • 590 Views
  • 6 replies
  • 0 likes

How to hide this bar?

PlanFreeOperating SystemWindows 11 21h2Spotify for Windows Store My Question or Issue A strange panel appeared in the menu favorite music, how to fix it?Reinstallation doesn't work.

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  • Casual Listener
  • Plan Free Operating System Windows 11 21h2 Spotify for Windows Store   My Question or Issue   A strange panel appeared in the menu favorite music, how to fix it? Reinstallati...
  • ipohaa
  • Casual Listener
  • 584 Views
  • 2 replies
  • 0 likes
  • 584 Views
  • 2 replies
  • 0 likes

Spotify stops playing when playing games

PlanPremiumCountryGreeceDeviceDesktop ComputerOperating SystemWindows 7 My Question or IssueMy issue is that suddenly 2 days ago spotify decided to stop playing a few seconds after i hit play when i play a game.Example: I start the game, open spotify...

  • Regular
  • Plan Premium Country Greece Device Desktop Computer Operating System Windows 7   My Question or Issue My issue is that suddenly 2 days ago spotify decided to stop playing a few sec...
  • deykamol
  • Newbie
  • 8998 Views
  • 2 replies
  • 2 likes
  • 8998 Views
  • 2 replies
  • 2 likes

Superuser Contribution Searching option not working when ofline

PlanSpotify Premium for FamilyCountryBelgiumDeviceLenovo Thinkpad T495Operating SystemWindows 11 Home 21H2My Question or IssueWhen using the Spotify app on my laptop without being connected to wifi, the searching option will simply not work. If I sea...

  • Newbie
  • Plan Spotify Premium for Family Country Belgium Device Lenovo Thinkpad T495 Operating System Windows 11 Home 21H2 My Question or Issue When using the Spotify app on my laptop without being...
  • Kiril
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution CPU/GPU Usage Spikes

PlanPremiumCountryUnited StatesDeviceHP Omen 16-a0xxx (i5-10300H, 1660ti)Operating SystemWindows 11, 21H2 My Question or IssueWhen lyrics screen is open, CPU and/or GPU usage spikes occasionally, causing interruptions to certain activities, such as g...

  • Newbie
  • Plan Premium Country United States Device HP Omen 16-a0xxx (i5-10300H, 1660ti) Operating System Windows 11, 21H2   My Question or Issue When lyrics screen is open, CPU and/or GPU usage...
  • Ver
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove unknown empty playlist from my Library

PlanFree/PremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 10 My Question or IssueThere's a playlist that is empty but I can't remove it somehow. When I right-click it, nothing happens. I have no idea what playlist is this, since I just c...

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  • Casual Listener
  • Plan Free/Premium Country Philippines Device Desktop Operating System Windows 10   My Question or Issue There's a playlist that is empty but I can't remove it somehow. When I right-cli...
  • Mario
  • Spotify Legend
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now

PlanPremium 5+ yearsCountryUSDevicePC with Focusrite 2i4 and Rokit 8 monitorsOperating SystemWin 11, updated as of 12/10/2021gigabit internetall audio components verified as working (cables, monitors, system settings, audio interface) My Question or ...

  • Casual Listener
  • Plan Premium 5+ years Country US Device PC with Focusrite 2i4 and Rokit 8 monitors Operating System Win 11, updated as of 12/10/2021 gigabit internet all audio components verified as working...
  • Mario
  • Spotify Legend
  • 520 Views
  • 3 replies
  • 0 likes
  • 520 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nothing is being displayed

PlanFreeCountryUSADeviceWindowsOperating SystemWindows 10My Question or IssueHello People of the Spotify Community,I cant see anything when I log into my account. I have a blank screen. I dont see any songs or playlists. I don't know how long this ha...

  • Regular
  • Plan Free Country USA Device Windows Operating System Windows 10 My Question or Issue Hello People of the Spotify Community, I cant see anything when I log into my account. I have a blank s...
  • MisterGeneric
  • Regular
  • 879 Views
  • 19 replies
  • 0 likes
  • Account
    Login
  • 879 Views
  • 19 replies
  • 0 likes

Solved!! Missing: --enable-audio-graph has stopped giving option to select audio output device.

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI have been successfullly using the command line option "--enable-audio-graph" to select a different audio output device. The feature has been working for months. That f...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I have been successfullly using the command line option "--enable-audio-graph" to select a di...
  • RBBurgos
  • Newbie
  • 16653 Views
  • 6 replies
  • 4 likes
  • 16653 Views
  • 6 replies
  • 4 likes

Superuser Contribution Can't find my public playlists from another account

PlanPremiumCountry DeviceSonosOperating SystemWindows 10 My Question or IssueMy issue is similar to the one described here but the accepted solution won't for me.I have a bunch of playlists, which are all set to public (not collaborative). I also wor...

  • Casual Listener
  • Plan Premium Country   Device Sonos Operating System Windows 10   My Question or Issue My issue is similar to the one described here but the accepted solution won't for me. I hav...
  • Hunneric
  • Casual Listener
  • 823 Views
  • 2 replies
  • 1 likes
  • 823 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why wont my spotify desktop ever work

PlanPremiumCountryusaDevicePCOperating Systemwindows 10 My Question or Issuespotify desktop is so janky, I've done literally everything in my power to fix it and literally nothing works. I've uninstalled and reinstalled, Restarted my computer, Opened...

  • Newbie
  • Plan Premium Country usa Device PC Operating System windows 10   My Question or Issue spotify desktop is so janky, I've done literally everything in my power to fix it and literally no...
  • Jeremy
  • Spotify
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Podcasts not working in 1.1.74.631.g0b24d9ad

PlanPremium DevicePC Operating SystemWindows 10 My Question or IssueIn the new version of the desktop app "Spotify for Windows1.1.74.631.g0b24d9ad", I'm not able to play any podcasts.

  • Regular
  • Plan Premium   Device PC   Operating System Windows 10   My Question or Issue In the new version of the desktop app "Spotify for Windows 1.1.74.631.g0b24d9ad", I'm not able ...
  • MattSuda
  • Spotify Star
  • 502 Views
  • 3 replies
  • 0 likes
  • 502 Views
  • 3 replies
  • 0 likes

Superuser Contribution Privacy (Friends music)

PlanPremiumCountryRussiaDeviceiPhone 11 and Desktop (Windows)Operating SystemiOS 15.1 and Windows 10 My Question or IssueDesktop (Windows):I can't see what my friends listening. My privacy setings is right, I turned all what it need, but i can't see ...

  • Casual Listener
  • Plan Premium Country Russia Device iPhone 11 and Desktop (Windows) Operating System iOS 15.1 and Windows 10   My Question or Issue Desktop (Windows): I can't see what my friends liste...
  • Eni
  • Moderator
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes