Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81120 Views

40 replies

68 likes

  • 81120 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776264 Views

503 replies

64 likes

  • 776264 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18125 Views

19 replies

5 likes

  • 18125 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2798 Views

0 replies

4 likes

  • 2798 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution [Bug] [New UI] Album Artwork Cut Off

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620Operating SystemEdition Windows 11 ProVersion 22H2Installed on ‎10/‎6/‎2022OS build 22621.1702Experience Windows Feature Experience Pack 1000.22641.1000.0Spotify VersionSpotify for Windows1.2.11.916.g...

Roadie

Plan Free Country USA Device Dell Inspiron 16 Plus 7620 Operating System Edition Windows 11 Pro Version 22H2 Installed on ‎10/‎6/‎2022 OS build 22621.1702 Experience Windows Feature Experi...

Susan_GP

Moderator

1954 Views

5 replies

3 likes

album artwork
bug
new UI
Now playing
UI
  • 1954 Views
  • 5 replies
  • 3 likes

Superuser Contribution STUCKED At 9998 Song Limit AND It Keeps Lowering

i cant add more than 9998 songs and by the time passes by the number keeps lowering and im not deleting any songs or maybe i delete one but add another one

Gig Goer

i cant add more than 9998 songs and by the time passes by the number keeps lowering and im not deleting any songs or maybe i delete one but add another one   

Dian

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics feature missing on Desktop App after Now Playing added

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueEver since the Now Playing feature was added, I can't see lyrics or the microphone button. I've tried logging in and out, clearing cache, disabling and renabling this fea...

Casual Listener

Plan Premium Country USA Device Laptop Operating System Windows 10   My Question or Issue Ever since the Now Playing feature was added, I can't see lyrics or the microphone button. I'v...

Dian

Spotify Legend

482 Views

1 replies

0 likes

Desktop (Windows)
lyrics feature
Lyrics unavailable
Missing Lyrics
Spotify Windows
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution playing music lags

Any music I listen to, interrupts and is loading. It is not a problem with my internet, I already checked it. I think it could only be in browser.

Visitor

Any music I listen to, interrupts and is loading. It is not a problem with my internet, I already checked it. I think it could only be in browser.

Dian

Spotify Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Navigating backward and forward using mouse dedicated buttons no longer work

PlanPremiumCountryPolandDeviceLaptopOperating SystemWindows 10 My Question or IssueHow long we'll have to wait so you can resolve issue with navigating backward and forward using mouse buttons in Windows Desktop App (both - UWP and standalone win32 a...

Casual Listener

Plan Premium Country Poland Device Laptop Operating System Windows 10   My Question or Issue How long we'll have to wait so you can resolve issue with navigating backward and forward u...

Susan_GP

Moderator

799 Views

3 replies

1 likes

  • 799 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify connect doesnt work with mixed network(2.4 and 5ghz)?

PlanPremiumCountryNetherlands DeviceWindows Laptop, Android phone, Onkyo Android receiverOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy internet provider installed a new router in my home, with mixed bandwidth: 2,4 ghz...

Casual Listener

Plan Premium Country Netherlands   Device Windows Laptop, Android phone, Onkyo Android receiver Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

fiftysomething

Casual Listener

3123 Views

4 replies

0 likes

  • 3123 Views
  • 4 replies
  • 0 likes

Superuser Contribution My daily mixes keep changing

While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing

Music Fan

While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing  

denxyz

Casual Listener

3630 Views

13 replies

2 likes

  • 3630 Views
  • 13 replies
  • 2 likes

Superuser Contribution CPU/GPU Usage Spikes

PlanPremiumCountryUnited StatesDeviceHP Omen 16-a0xxx (i5-10300H, 1660ti)Operating SystemWindows 11, 21H2 My Question or IssueWhen lyrics screen is open, CPU and/or GPU usage spikes occasionally, causing interruptions to certain activities, such as g...

Newbie

Plan Premium Country United States Device HP Omen 16-a0xxx (i5-10300H, 1660ti) Operating System Windows 11, 21H2   My Question or Issue When lyrics screen is open, CPU and/or GPU usage...

Susan_GP

Moderator

2049 Views

7 replies

0 likes

  • 2049 Views
  • 7 replies
  • 0 likes

Superuser Contribution Web player keeps muting randomly for no reason

PlanPremiumCountryBelgiumDeviceHP laptopOperating System Windows 10 My Question or Issue Its all in the title

Regular

  Plan Premium Country Belgium Device HP laptop Operating System Windows 10   My Question or Issue   Its all in the title  

OscarDC

Moderator

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

huge echo when playing songs

PlanpremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)laptop(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei have had a big issue with having a lot of echo while my songs are playing and ive gone through all my lapt...

Casual Listener

Plan premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) laptop (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i have had a big issue...

Sebasty

Community Legend

3169 Views

1 replies

0 likes

  • 3169 Views
  • 1 replies
  • 0 likes

search results have been limited

Until recently if I searched for a song by title I would get many results, which is what I want since I'm interested in studying variations in interpretation and arrangement. Now I only seem to get a handful even when I know there are dozens. Why is ...

Newbie

Until recently if I searched for a song by title I would get many results, which is what I want since I'm interested in studying variations in interpretation and arrangement. Now I only seem to get a...

Bighippo

Newbie

566 Views

1 replies

3 likes

  • 566 Views
  • 1 replies
  • 3 likes

Superuser Contribution Daily Podcast Empty

Every time I play an episode in my "Daily Podcast" playlist, the list purges and starts with "Try a New Show" and play a recording that states I do not have enough listening to recommend a podcast. I've tried restarting my computer and uninstalling a...

Casual Listener

Every time I play an episode in my "Daily Podcast" playlist, the list purges and starts with "Try a New Show" and play a recording that states I do not have enough listening to recommend a podcast. ...

hartungstenio

Newbie

955 Views

7 replies

0 likes

  • 955 Views
  • 7 replies
  • 0 likes

Solved!! Spotify will not work no matter what on desktop (SOLVED)

PlanFreeCountryAustraliaDeviceDesktopOperating SystemWin 7 My Question or IssueA few weeks ago i reinstalled spotify, can't remember the issue i was having at the time, anyway when i reinstalled it all my playlists are empty and i can't play any song...

Regular

Plan Free Country Australia Device Desktop Operating System Win 7   My Question or Issue A few weeks ago i reinstalled spotify, can't remember the issue i was having at the time, anywa...

Miles_yt

Visitor

3085 Views

6 replies

1 likes

  • 3085 Views
  • 6 replies
  • 1 likes

Solved!! Connecting to Minx XI recently started failing when auth is needed

Plan: PremiumCountry: United states Spotify Connect Device:Cambridge Audio Minx XIFirmware:v270-a-012Spotify clients:Spotify for macOS (Apple Silicon) 1.1.81.604.gccacfc8cSpotify for Android 8.7.16.1354Spotify for Windows 1.1.81.604.gccacfc8c My Ques...

Casual Listener

Plan: Premium Country: United states   Spotify Connect Device: Cambridge Audio Minx XI Firmware: v270-a-012 Spotify clients: Spotify for macOS (Apple Silicon) 1.1.81.604.gcca...

sematyk

Visitor

3457 Views

6 replies

0 likes

  • 3457 Views
  • 6 replies
  • 0 likes

Superuser Contribution My user overview is empty to myself and friends

PlanFreeCountry PortugalDeviceDesktop (Toshiba)Operating SystemWindows 7, 64 bits My Question or Issue My "user overview" is empty, both to me and to my friends. It just displays "no recent activity" when the user profile is opened. My friends also s...

Newbie

Plan Free Country  Portugal Device Desktop (Toshiba) Operating System Windows 7, 64 bits   My Question or Issue  My "user overview" is empty, both to me and to my friends. It...

ulaisyah

Newbie

3219 Views

4 replies

0 likes

Desktop
empty
free plan
Friends
user
Windows 7
  • 3219 Views
  • 4 replies
  • 0 likes

Widget windows responsive if pinned and other bugs about it

PlanIndividualCountryItalyDeviceWindows LaptopOperating SystemWindows My Question or IssueOn the widget windows (on the game tab) ) if you click on the button "▼" the widget is resized to show a list of songs and artists. Bug 1: if I have the widget ...

Casual Listener

Plan Individual Country Italy Device Windows Laptop Operating System Windows   My Question or Issue On the widget windows (on the game tab) ) if you click on the button "▼" t...

462 Views

0 replies

0 likes

bug
bugs
Game Tab
Layout
responsive
Widget Windows
  • 462 Views
  • 0 replies
  • 0 likes

No Spotify on Galaxy Store - [Galaxy Active Watch]

PlanPremiumCountrySwedenDeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI bought a new Galaxy Active Watch and after that, I installed all the needed updates for the smartwatch and the phone. I still can't find a Spotify app in the galaxy ...

Newbie

Plan Premium Country Sweden Device iPhone 8 Operating System iOS 12.2   My Question or Issue I bought a new Galaxy Active Watch and after that, I installed all the needed updates for t...

Sr_fcb

Newbie

1411 Views

3 replies

2 likes

  • 1411 Views
  • 3 replies
  • 2 likes

Superuser Contribution SPOTIFY SAYS OFFLINE

PlanPremiumCountryUSADeviceSAMSUNG GALAXY BOOK2 PRO 360Operating SystemWindows 11 My Question or IssueSpotify is saying I'm Offline, but I'm not. I checked settings, firewall, restarted, re-downloaded the app. Nothing seems to work. I check it on my ...

Newbie

Plan Premium Country USA Device SAMSUNG GALAXY BOOK2 PRO 360 Operating System Windows 11   My Question or Issue Spotify is saying I'm Offline, but I'm not. I checked settings, firewall...

Dian

Spotify Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

VirusTotal said "SpotifySetup.exe" had 3 viruses.

Windows 10 and 11 Pro PCsSpotify free version On 8/18/2023, I downloaded the Windows Spotify app ("SpotifySetup.exe").https://www.spotify.com/us/download/windows/https://download.scdn.co/SpotifySetup.exe VirusTotal said "SpotifySetup.exe" had 3 virus...

Newbie

Windows 10 and 11 Pro PCs Spotify free version   On 8/18/2023, I downloaded the Windows Spotify app ("SpotifySetup.exe"). https://www.spotify.com/us/download/windows/ https://download.scdn....

Maxim

Spotify Star

1866 Views

1 replies

1 likes

  • 1866 Views
  • 1 replies
  • 1 likes

Superuser Contribution wie sehe ich bei einem Podcast eine Abstimmung?

hallo,wie sehe ich bei dem Podcast "Die drei Rabauken" die Abstimmungen die sie bei Spotify immer veröffentlichen?Danke für die antworten

Newbie

hallo, wie sehe ich bei dem Podcast "Die drei Rabauken" die Abstimmungen die sie bei Spotify immer veröffentlichen? Danke für die antworten

Lyubka

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes