Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12357 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1512 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3839 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10Spotify version 1.1.9.383.g9f48828eMy Question or IssueWhen on an album there is no option to like all songs in the album According to the update the following should be available:To save all ...
Plan Premium Country UK Device Laptop Operating System Windows 10 Spotify version 1.1.9.383.g9f48828e My Question or Issue When on an album there is no option to like all songs in the ...
Not applicable
16671 Views
4 replies
9 likes
Why can't I press previous track and listen to something I added to a queue? Why can't I start a new playlist and override the existing queue like I could 5 years ago? The queue system behaves differently from any other music player I've used.Is ther...
Why can't I press previous track and listen to something I added to a queue? Why can't I start a new playlist and override the existing queue like I could 5 years ago? The queue system behaves...
Casual Listener
3906 Views
12 replies
0 likes
PlanPremium StudentCountryUnited StatesDeviceHP Envy x360Operating SystemWindows 11 My Question or IssueI'm having issues using Spotify on my laptop. I reinstalled the app yesterday and to my surprise, none of my data had synced. (I think there's mul...
Plan Premium Student Country United States Device HP Envy x360 Operating System Windows 11 My Question or Issue I'm having issues using Spotify on my laptop. I reinstalled the app ye...
Moderator
1170 Views
6 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 11 My Question or IssuePlaying a podcast episode in the Windows desktop app adds the same episode to the queue so the episode just starts again once it finishes.
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 11 My Question or Issue Playing a podcast episode in the Windows desktop app adds the same episode to t...
Moderator
3654 Views
1 replies
0 likes
PlanPremiumCountry DeviceLaptop: Samsung Galaxy BookOperating SystemWindows 10 My Question or IssueI am connected to my Spotify Premium account via the web. Stray Kids songs from the new ROCK STAR album are suddenly not playing.
Plan Premium Country Device Laptop: Samsung Galaxy Book Operating System Windows 10 My Question or Issue I am connected to my Spotify Premium account via the web. Stray Kids s...
Visitor
5805 Views
27 replies
11 likes
I can't get a song I want onto the music file on my computer. I have Windows and have a premium plan
I can't get a song I want onto the music file on my computer. I have Windows and have a premium plan
Spotify Star
993 Views
1 replies
0 likes
I've a problem. Searching for songs and artists on PC doesn't work. It doesn't return most of the results you get from the smartphone app.The problem is both in the app and on the browser. How can Infix it?
I've a problem. Searching for songs and artists on PC doesn't work. It doesn't return most of the results you get from the smartphone app. The problem is both in the app and on the browser. How can...
Casual Listener
3273 Views
13 replies
16 likes
my search engine always say "No Result found for x"
my search engine always say "No Result found for x"
Casual Listener
863 Views
5 replies
4 likes
PlanFree/PremiumCountry Device(Notebook)Operating System(Windows 10) My Question or IssueWe've been using this page (open.spotify.com/genre/hub-browse-grid) as the only means to access all genres since the option to show all genres was removed in the...
Plan Free/Premium Country Device (Notebook) Operating System (Windows 10) My Question or Issue We've been using this page (open.spotify.com/genre/hub-browse-grid) as the only ...
Moderator
470 Views
1 replies
0 likes
This new update is pretty much a total failure. -Removing the ability to see an the artist's tracks at once, makes absolutely no sense. -Removing the search bar from the top so you have leave the page to search each time is ridiculous. -Absolute no n...
This new update is pretty much a total failure. -Removing the ability to see an the artist's tracks at once, makes absolutely no sense. -Removing the search bar from the top so you ha...
Spotify Star
4320 Views
7 replies
35 likes
I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the first song of the album would appear on top, which ...
I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the ...
Spotify Star
2508 Views
4 replies
0 likes
No se requiere ninguna información. Sin embargo, más fácilmente nos será más fácil.Plan PremiumPaís Spain Dispositivo Ordenador personalSistema operativo(Windows 10) Mi pregunta o problemaSpotify de escritorio me da el siguiente error "spotify no pue...
No se requiere ninguna información. Sin embargo, más fácilmente nos será más fácil. Plan Premium País Spain Dispositivo Ordenador personal Sistema operativo (Windows 10) ...
Moderator
14500 Views
4 replies
2 likes
PlanPremiumCountryNetherlandsDeviceDesktop PCOperating System(Windows 10)1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine for me. The update makes it really hard to look for the artists under t...
Plan Premium Country Netherlands Device Desktop PC Operating System (Windows 10) 1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine fo...
Roadie
3514 Views
11 replies
14 likes
Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their problem solved or with assurances that their problem wi...
Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their ...
Music Fan
3702 Views
9 replies
30 likes
The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore...Please bring it back!
The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore....
Spotify Star
5375 Views
12 replies
9 likes
PlanPremiumCountryNetherlandsDevice(PC)Operating System(Windows 10) My Question or IssueEver since 30 November update I cant sort by artist in playlists anymore and it bothers me quite a bit since I've always found it really nice to find certain song...
Plan Premium Country Netherlands Device (PC) Operating System (Windows 10) My Question or Issue Ever since 30 November update I cant sort by artist in playlists anymore and it ...
Spotify Star
10210 Views
10 replies
11 likes
Major bug since the new UI, makes big playlists impossible to navigate easily.PlanPremiumCountry Operating SystemWindows 10 My Question or Issue
Major bug since the new UI, makes big playlists impossible to navigate easily. Plan Premium Country Operating System Windows 10 My Question or Issue
Spotify Star
6519 Views
11 replies
20 likes
PlanFree/PremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 Home My Question or IssueWhat happened to the album column in playlists? It was there until the latest update of the Spotify Desktop App for Windows of 10/29 19. I find that extr...
Plan Free/Premium Country USA Device Windows 10 PC Operating System Windows 10 Home My Question or Issue What happened to the album column in playlists? It was there until the latest...
Spotify Star
3961 Views
7 replies
2 likes
gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 ()WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVEVOLUME CONTROL DOES NOT DO ANYTHING WITH THE VOLUME
gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 () WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVE VOLUME CONTROL DOE...
Casual Listener
7384 Views
12 replies
0 likes
PlanFree/PremiumCountry DeviceDesktop PCOperating SystemWindows 11 My Question or IssueNew user questionHi,I'm a new Spotify premium user and I'm running out of resources for my local Spotify cache.I read in a German computer magazine to delete a fil...
Plan Free/Premium Country Device Desktop PC Operating System Windows 11 My Question or Issue New user question Hi, I'm a new Spotify premium user and I'm running out of reso...
Moderator
771 Views
2 replies
0 likes
