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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2064 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150538 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138470 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11279 Views

1 replies

6 likes

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Useless Podcast Filter

PlanPremiumCountryChileDevicePCOperating SystemWindows 10 My Question or IssueI select "on progress" on the filter and it show PLAYED chapters, that makes no sense

Casual Listener

Plan Premium Country Chile Device PC Operating System Windows 10   My Question or Issue I select "on progress" on the filter and it show PLAYED chapters, that makes no sense

305 Views

0 replies

0 likes

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Superuser Contribution Error: "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or Issue Hi,When I try to play any track in the app in my PC windows 10, I'm getting the following error: "Spotify can't play this right now. If you have the file on your computer you ...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue   Hi, When I try to play any track in the app in my PC windows 10, I'm getting the following error: ...

muffir

Music Fan

8936 Views

21 replies

1 likes

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Add to a list takes duplicated items without warning in windows

Plan PremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueWhen I Add an item to a list in my library, the windows application does not warn if the song is already in the list. I've got duplicated items in the lists with the last ...

Music Fan

  Plan  Premium Country Spain Device PC Operating System Windows 10   My Question or Issue When I Add an item to a list in my library, the windows application does not warn ...

kaworu_bloodpaw

Roadie

311 Views

1 replies

1 likes

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Superuser Contribution [Web Player] Timeline 10 Seconds Ahead when Using Connect

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620M1 iMacOperating SystemWindows 11macOS My Question or IssueWhenever I'm listening to the Spotify app, and I open the Web Player, the song's timeline is usually 10 seconds ahead. Sometimes if I click p...

Roadie

Plan Free Country USA Device Dell Inspiron 16 Plus 7620 M1 iMac Operating System Windows 11 macOS   My Question or Issue Whenever I'm listening to the Spotify app, and I open th...

Eni

Moderator

1507 Views

10 replies

2 likes

Connect
timeline
Web Player
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Solved!!Superuser Contribution Spotify won't play songs from search

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueWhen I search a song in the spotify app, it will not let me play it. I can click on the play button, but nothing happens. I can only play songs form my library. I have already tri...

Newbie

  Plan Premium Country Canada Operating System Windows 10   My Question or Issue When I search a song in the spotify app, it will not let me play it. I can click on the play button...

Vasil

Moderator

1018 Views

2 replies

0 likes

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Only songs in my library can be played.

PlanPremiumCountry DeviceWindows desktopOperating SystemWindows 10 My Question or IssueRecently I came across a weird problem on my desktop app.Only the songs in my library can be played. Other songs cannot be played.All other platforms work normally...

Newbie

Plan Premium Country   Device Windows desktop Operating System Windows 10   My Question or Issue Recently I came across a weird problem on my desktop app. Only the songs in my li...

kaworu_bloodpaw

Roadie

343 Views

1 replies

0 likes

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Superuser Contribution エラーが発生したようです ページを再度読み込んでください 上記の表示が出ます。

一度アンインストールしてから、インストールし直してもエラーが出ます。

Visitor

一度アンインストールしてから、インストールし直してもエラーが出ます。

OscarDC

Moderator

3042 Views

1 replies

0 likes

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The Spotify Desktop App won't Launch Offline

The Spotify desktop app does not launch offline. It just displays "Something went wrong." with a reload button, clicking it does not resolve the issue. Offline mode is ticked. I already scoured through the forums, and nothing, and by that I mean noth...

Casual Listener

The Spotify desktop app does not launch offline. It just displays "Something went wrong." with a reload button, clicking it does not resolve the issue. Offline mode is ticked. I already scoured throu...

kaworu_bloodpaw

Roadie

348 Views

1 replies

0 likes

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Why is the now playing bar not forwarding

After my internet suddenly went out and went back again, the Now Playing bar is not updating. Like when I switch to the song and it's 10s it's still 5s in Spotify.

Casual Listener

After my internet suddenly went out and went back again, the Now Playing bar is not updating. Like when I switch to the song and it's 10s it's still 5s in Spotify.

some_random_dude

Casual Listener

353 Views

2 replies

1 likes

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why is the progress bar for chrome web player not moving when i play a song

this has never happened on my web player before. when i interact with the pause/play button, the progress bar will update but still will not move after

Visitor

this has never happened on my web player before. when i interact with the pause/play button, the progress bar will update but still will not move after

kaworu_bloodpaw

Roadie

687 Views

1 replies

0 likes

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Superuser Contribution Re: Shuffle simply does not work, nor does the queue

I also find the issues and inconsistencies with playlist shuffle ridiculous. Clearly there is a bug in the shuffle functionality, or it was architected by an incompetent programmer. Try this: start playing a playlist (50 songs or so) in shuffle... th...

Music Fan

I also find the issues and inconsistencies with playlist shuffle ridiculous. Clearly there is a bug in the shuffle functionality, or it was architected by an incompetent programmer.   Try this...

kaworu_bloodpaw

Roadie

1009 Views

7 replies

1 likes

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Superuser Contribution Cannot vote on enhanced playlist suggestions in large playlist?

I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as random other similar music.Normally when clicking the al...

Roadie

I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as rando...

Lyubka

Moderator

338 Views

1 replies

0 likes

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Superuser Contribution Facebook connect error and collaborative not working.

When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborators link to my friend he is unable to add songs to ...

Newbie

When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborat...

AlejaR

Moderator

342 Views

1 replies

0 likes

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Superuser Contribution Spotify wont start

PlanPremiumCountryFinlandDeviceHP PCOperating SystemWindows 11 My Question or IssueMy spotify wont start. theres no task going on and i have tried a lot of things but nothing seems to work

Visitor

Plan Premium Country Finland Device HP PC Operating System Windows 11   My Question or Issue My spotify wont start. theres no task going on and i have tried a lot of things but nothing...

OscarDC

Moderator

494 Views

2 replies

0 likes

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Solved!! I can't enhance my favourite songs on Desktop, but I can do that on the phone app.

Pretty much the title. I can enhance playlists normally, on desktop and on the phone, but on the phone app I can enhance my favourite songs (which adds a ton of songs which is nice) but I cant do the same thing on the desktop version. The enhance but...

Newbie

Pretty much the title. I can enhance playlists normally, on desktop and on the phone, but on the phone app I can enhance my favourite songs (which adds a ton of songs which is nice) but I cant do the...

MateusM

Spotify Star

822 Views

1 replies

1 likes

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Superuser Contribution Can't see lyrics on the web player.

when looking at the bottom right, I can't see the lyrics icon though I was logging in and out multiple times on the Spotify web player

Visitor

when looking at the bottom right, I can't see the lyrics icon though I was logging in and out multiple times on the Spotify web player

Maria

Moderator

10278 Views

19 replies

6 likes

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My controls on my PC are greyed out.

I've been searching for help on this for a while now. I am the administrator of this PC. I have uninstalled and reinstalled Spotify. I have restarted my PC. I have checked suggested settings. And I still cannot play a single thing from my PC. I'm abo...

Visitor

I've been searching for help on this for a while now. I am the administrator of this PC. I have uninstalled and reinstalled Spotify. I have restarted my PC. I have checked suggested settings. An...

unclerk

Roadie

462 Views

2 replies

0 likes

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Superuser Contribution [Desktop] BUG: Lyrics button missing unless in full screen Windows 10

The lyrics functionality is missing unless in full screen on Windows 10 Web Player and on the Desktop website. This is a new problem so I would check the recent releases. Unable to view lyrics unless in full screen mode.

Visitor

The lyrics functionality is missing unless in full screen on Windows 10 Web Player and on the Desktop website. This is a new problem so I would check the recent releases. Unable to view lyrics unless...

MihailY

Moderator

585 Views

1 replies

0 likes

Desktop
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