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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137246 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137246 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53500 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53500 Views
  • 0 replies
  • 33 likes

Superuser Contribution PC Desktop version - search not working

Plan: PremiumCountry: USADevice; Lenovo laptopOperating System; Windows 10My Question or IssueSince the update of 9-8-2021, search is not working on my desktop version. Uninstalling and reinstalling the software does not resolve the issue.

  • Casual Listener
  • Plan: Premium Country: USA Device; Lenovo laptop Operating System; Windows 10 My Question or Issue Since the update of 9-8-2021, search is not working on my desktop version. ...
  • Eni
  • Moderator
  • 266 Views
  • 4 replies
  • 1 likes
  • 266 Views
  • 4 replies
  • 1 likes

Superuser Contribution No songs will play (This content is not available.)

Premium CountryAustralia DevicePC app Operating SystemWin 10 My Question or IssueAll songs are now showing up greyed out regardless of where I find them (ie. either an artist page or my own playlist). When I try to play them it states that the conten...

  • Casual Listener
  • Premium   Country Australia   Device PC app   Operating System Win 10   My Question or Issue All songs are now showing up greyed out regardless of where I find them (i...
  • CarlosE
  • Moderator
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problem with removing current playing song from My playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Those informations are not maybe i...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Ver
  • Spotify Legend
  • 508 Views
  • 7 replies
  • 0 likes
  • Playlist
  • 508 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Playlist Organization

Let's say I want to listen to a genre of music like alt, for example, well then I'll have to make an alt playlist for happy alt music, sad alt music, alt alt music, and etc. So that's already 3 or more playlists for one genre taking up my screen. Wha...

  • Visitor
  • Let's say I want to listen to a genre of music like alt, for example, well then I'll have to make an alt playlist for happy alt music, sad alt music, alt alt music, and etc. So that's already 3 or mo...
  • Eni
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't view history on browser.

When using the app I can see history but only when I use the app. They don't sync. Also for recently played anything. I am not sure why my browser can't show history either.

  • Newbie
  • When using the app I can see history but only when I use the app. They don't sync. Also for recently played anything. I am not sure why my browser can't show history either.  
  • Mihail
  • Spotify Legend
  • 478 Views
  • 1 replies
  • 1 likes
  • 478 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Song Radio" from app or browser frequently does not work

From Android app, when I click "Go to song radio", it always works.From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different things may happen: #1Go to the song radio station (hal...

  • Casual Listener
  • From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different...
  • Jeremy
  • Spotify
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
  • 3 replies
  • 0 likes

Superuser Contribution [PC] Download not working

PlanPremiumDevicePcOperating SystemWindows 10My Question or IssueI'm trying to download a playlist but the progress bar for the download only progresses a little then stops. I've tried restarting the app, my computer and everything else I could think...

  • Newbie
  • Plan Premium Device Pc Operating System Windows 10 My Question or Issue I'm trying to download a playlist but the progress bar for the download only progresses a little then stops. I've tried ...
  • Mihail
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Spotify installer - error 24

PlanPremiumCountryItaly DevicePCOperating SystemWindows 7 Pro My Question or IssueMy computer is in a work domain and my domain user can't install from the temp directory so I updated Spotify with a local administator to version 1.0.94.262 (until now...

  • Casual Listener
  • Plan Premium Country Italy  Device PC Operating System Windows 7 Pro   My Question or Issue My computer is in a work domain and my domain user can't install from the temp dir...
  • rdwmpls
  • Newbie
  • 49990 Views
  • 17 replies
  • 0 likes
  • 49990 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryUnited StatesDeviceMackie Artist 1x2 (24b/196kHz)Operating SystemWin10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it" Displays every time I try to play any song from ...

  • Casual Listener
  • Plan Premium Country United States Device Mackie Artist 1x2 (24b/196kHz) Operating System Win10   My Question or Issue "Spotify can't play this right now. If you have the file on your...
  • Eni
  • Moderator
  • 834 Views
  • 9 replies
  • 1 likes
  • 834 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Remove Current Song From Playlist

I mostly use the Desktop app to listen to music at work and when a song on my playlist plays, that I no longer want there, I try to use the 'Remove from this playlist" button on the "Now playing" bar at the bottom it doesn't seem to remove the song. ...

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  • Newbie
  • I mostly use the Desktop app to listen to music at work and when a song on my playlist plays, that I no longer want there, I try to use the 'Remove from this playlist" button on the "Now playing" bar...
  • Mihail
  • Spotify Legend
  • 595 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 595 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Any way to customize the live tile?

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10 My Question or Issue Is there a way to customize what is shown in start menu live tile? As a metalhead, all the pop/rap stuff that shows up is not only irrelevant, but annoying.

  • Newbie
  • Plan Premium Country USA   Device Windows PC Operating System Windows 10   My Question or Issue  Is there a way to customize what is shown in start menu live tile? As a meta...
  • ThingWizard
  • Casual Listener
  • 3396 Views
  • 4 replies
  • 5 likes
  • 3396 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution I cannot use spotify on pc

PlanPremiumCountryItalyDevice(iPhone 8, Windows pc)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have premium family account on my iphone 8, everything works perfectly.I cannot use spotify on pc, neither the downloaded...

  • Casual Listener
  • Plan Premium Country Italy Device (iPhone 8, Windows pc) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have premium family account on my ipho...
  • MafeG
  • Spotify Legend
  • 298 Views
  • 3 replies
  • 1 likes
  • 298 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Desktop][Podcasts] Played/Unplayed Filter Missing

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 7 My Question or IssueI'm assuming this is a result of the recent UI update for the Desktop app, but appears that the played/unplayed filter on Podcasts has disappeared.

  • Newbie
  • Plan Premium Country USA Device HP Laptop Operating System Windows 7   My Question or Issue I'm assuming this is a result of the recent UI update for the Desktop app, but appears that ...
  • krispysam
  • Music Fan
  • 1614 Views
  • 10 replies
  • 23 likes
  • Podcasts
  • 1614 Views
  • 10 replies
  • 23 likes

[SOLVED] Pc spotify web player can't hear the music but it still plays

PlanPremiumCountryPolandDevicePcOperating SystemWindows 10 pro My Question or IssueHi, so I have this strange issue with listening to music on spotify web browser. At first when you play songs its nothing strange. Things get bad after like 9 seconds....

  • Newbie
  •   Plan Premium Country Poland Device Pc Operating System Windows 10 pro   My Question or Issue Hi, so I have this strange issue with listening to music on spotify web browser. At...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Top result of any search always returns an album, an artist or a playlist. It never returns a song.

PlanFreeCountryAustraliaDeviceA Windows laptopOperating SystemWindows 10 My Question or IssueExactly one update ago, something about the search broke. No matter what I search, the top result is always a playlist or an album or an artist. Every single...

  • Gig Goer
  • Plan Free Country Australia Device A Windows laptop Operating System Windows 10   My Question or Issue Exactly one update ago, something about the search broke. No matter what I search...
  • circline
  • Gig Goer
  • 470 Views
  • 6 replies
  • 2 likes
  • 470 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playback unit changes after phone call

PlanPremiumCountrySweden Windows 10/Android 11 My IssueWhen I'm listening to Spotify on my laptop, connected to my bluetooth speaker,if I get a phone call and connect my bluetooth headset to my phone and answer, Spotify pauses. All good and well.Howe...

  • Newbie
  • Plan Premium Country Sweden   Windows 10/Android 11   My Issue When I'm listening to Spotify on my laptop, connected to my bluetooth speaker, if I get a phone call and connect my b...
  • Ver
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution FLAC files in Downloads directory opened, accessed and locked by client

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEver since the most recent update, the desktop Spotify Client has been accessing FLAC files (.flac) in my Downloads directory. Given that I haven't asked Spotify to monitor m...

  • Regular
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Ever since the most recent update, the desktop Spotify Client has been accessing FLAC files (....
  • ade_m
  • Newbie
  • 3421 Views
  • 12 replies
  • 1 likes
  • flac
    Privacy
  • 3421 Views
  • 12 replies
  • 1 likes

Superuser Contribution Spotify keeps crashing

PlanFreeCountryAustraliaDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueSince the update Spotify straight up crashes on me, sometimes I am able to play a small bit of a song before it crashes but most of the time it just crashes. I h...

  • Regular
  •   Plan Free Country Australia Device Acer Nitro 5 Operating System Windows 10   My Question or Issue Since the update Spotify straight up crashes on me, sometimes I am able to pl...
  • Alex
  • Moderator
  • 611 Views
  • 11 replies
  • 1 likes
  • 611 Views
  • 11 replies
  • 1 likes

Superuser Contribution Connect not finding wifi speakers

I have several wifi , spotify enabled speakers at homeSonosBoseGoogle All of them work without issues from the Mobile Spotify App from Android and IOS devices, i can use spotify connect and play music just fine.But i also have two Windows 10 laptops ...

  • Casual Listener
  •   I have several wifi , spotify enabled speakers at home Sonos Bose Google   All of them work without issues from the Mobile Spotify App from Android and IOS devices, i can use spotif...
  • MafeG
  • Spotify Legend
  • 569 Views
  • 3 replies
  • 0 likes
  • Connect
    Speakers
    wifi
    Windows
  • 569 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daily Mix Crashing

Premium account, windows desktop.Works utterly fine in every regard, except for the Daily Mix Playlists.Starts off okay, always with a song i've got saved in my library or in a specific playlist (as its supposed to), but after about 15-20 seconds spo...

  • Music Fan
  • Premium account, windows desktop. Works utterly fine in every regard, except for the Daily Mix Playlists. Starts off okay, always with a song i've got saved in my library or in a specific playlist ...
  • Alex
  • Moderator
  • 2488 Views
  • 4 replies
  • 1 likes
  • Windows
  • 2488 Views
  • 4 replies
  • 1 likes