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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2497 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156401 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

152716 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11533 Views

1 replies

6 likes

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Superuser Contribution Re: Shuffle simply does not work, nor does the queue

I also find the issues and inconsistencies with playlist shuffle ridiculous. Clearly there is a bug in the shuffle functionality, or it was architected by an incompetent programmer. Try this: start playing a playlist (50 songs or so) in shuffle... th...

Music Fan

I also find the issues and inconsistencies with playlist shuffle ridiculous. Clearly there is a bug in the shuffle functionality, or it was architected by an incompetent programmer.   Try this...

kaworu_bloodpaw

Roadie

1080 Views

7 replies

1 likes

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Superuser Contribution Cannot vote on enhanced playlist suggestions in large playlist?

I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as random other similar music.Normally when clicking the al...

Roadie

I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as rando...

Lyubka

Moderator

353 Views

1 replies

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Superuser Contribution Facebook connect error and collaborative not working.

When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborators link to my friend he is unable to add songs to ...

Newbie

When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborat...

AlejaR

Moderator

371 Views

1 replies

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Superuser Contribution Spotify wont start

PlanPremiumCountryFinlandDeviceHP PCOperating SystemWindows 11 My Question or IssueMy spotify wont start. theres no task going on and i have tried a lot of things but nothing seems to work

Visitor

Plan Premium Country Finland Device HP PC Operating System Windows 11   My Question or Issue My spotify wont start. theres no task going on and i have tried a lot of things but nothing...

OscarDC

Moderator

523 Views

2 replies

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Solved!! I can't enhance my favourite songs on Desktop, but I can do that on the phone app.

Pretty much the title. I can enhance playlists normally, on desktop and on the phone, but on the phone app I can enhance my favourite songs (which adds a ton of songs which is nice) but I cant do the same thing on the desktop version. The enhance but...

Newbie

Pretty much the title. I can enhance playlists normally, on desktop and on the phone, but on the phone app I can enhance my favourite songs (which adds a ton of songs which is nice) but I cant do the...

MateusM

Spotify Star

852 Views

1 replies

1 likes

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Superuser Contribution Can't see lyrics on the web player.

when looking at the bottom right, I can't see the lyrics icon though I was logging in and out multiple times on the Spotify web player

Visitor

when looking at the bottom right, I can't see the lyrics icon though I was logging in and out multiple times on the Spotify web player

Maria

Moderator

11028 Views

19 replies

6 likes

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My controls on my PC are greyed out.

I've been searching for help on this for a while now. I am the administrator of this PC. I have uninstalled and reinstalled Spotify. I have restarted my PC. I have checked suggested settings. And I still cannot play a single thing from my PC. I'm abo...

Visitor

I've been searching for help on this for a while now. I am the administrator of this PC. I have uninstalled and reinstalled Spotify. I have restarted my PC. I have checked suggested settings. An...

unclerk

Roadie

492 Views

2 replies

0 likes

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Superuser Contribution [Desktop] BUG: Lyrics button missing unless in full screen Windows 10

The lyrics functionality is missing unless in full screen on Windows 10 Web Player and on the Desktop website. This is a new problem so I would check the recent releases. Unable to view lyrics unless in full screen mode.

Visitor

The lyrics functionality is missing unless in full screen on Windows 10 Web Player and on the Desktop website. This is a new problem so I would check the recent releases. Unable to view lyrics unless...

MihailY

Moderator

621 Views

1 replies

0 likes

Desktop
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technical issue

Spotify will not warn if a song that is already in the playlist is added to the same playlist again at a later time.Issue has existed a long time but not yet solved.https://i.imgur.com/jXdZfGP.pngWindows 10 22H2Spotify Windows app

Visitor

Spotify will not warn if a song that is already in the playlist is added to the same playlist again at a later time. Issue has existed a long time but not yet solved. https://i.imgur.com/jXdZfGP....

MateusM

Spotify Star

417 Views

1 replies

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skipped songs wont skip

i go to skip some song,s but they get added back to the queue and i can't skip past them without spamming the button, which causes it to skip the rest of the songs.evidence:https://gyazo.com/9e7d93847bb3b096a87fabd0a258b481https://gyazo.com/69084c41d...

Newbie

i go to skip some song,s but they get added back to the queue and i can't skip past them without spamming the button, which causes it to skip the rest of the songs. evidence: https://gyazo.com/9e7d...

kaworu_bloodpaw

Roadie

339 Views

1 replies

0 likes

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Superuser Contribution UI Frequently freezes and buttons become unusable

When using the application for 15 minutes or so all the buttons freeze up and I am longer able to skip or pause any song, nor play any other song. I have to shutdown Spotify and it's process via task manager in order to use it again. I tried using co...

Regular

When using the application for 15 minutes or so all the buttons freeze up and I am longer able to skip or pause any song, nor play any other song. I have to shutdown Spotify and it's process via task...

Vasil

Moderator

499 Views

3 replies

1 likes

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Superuser Contribution Spotify can't find my Onkyo Reciever via Spotify Connect anymore.

Since i've built a new PC and installed Windows 11 on it freshly Spotify Connect only sees my Google Chromecast Ultra. But not my preferred Onkyo Multimedia Reciever. I've tried reinstalling Spotify. My Android phone doesn't have this issue where i u...

Casual Listener

Since i've built a new PC and installed Windows 11 on it freshly Spotify Connect only sees my Google Chromecast Ultra. But not my preferred Onkyo Multimedia Reciever. I've tried reinstalling Spotify....

Lyubka

Moderator

793 Views

3 replies

0 likes

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Superuser Contribution Unable to play using external audio interface by m-audio.

I have a snound card (an audio interface) by m-audio (model: fast track ultra). If I choose it as defauld device in 'control pannel/sound' windows 10, spotify doesn't play, as in, the play button becomes gray, and so does the horizontal navigation li...

Visitor

I have a snound card (an audio interface) by m-audio (model: fast track ultra). If I choose it as defauld device in 'control pannel/sound' windows 10, spotify doesn't play, as in, the play button bec...

kaworu_bloodpaw

Roadie

830 Views

2 replies

0 likes

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Superuser Contribution how do I fix music not playing when I click the play button in a playlist?

While listening to a song in the firefox webplayer, some songs refuse to play when clicking the play button next to a different song. It sometimes works and sometimes fails, all without any noticable cause.I have no connection issues, sound quality a...

Visitor

While listening to a song in the firefox webplayer, some songs refuse to play when clicking the play button next to a different song. It sometimes works and sometimes fails, all without any noticable...

Dian

Spotify Legend

737 Views

1 replies

0 likes

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Superuser Contribution Windows App: playing Playlist Download or online?

PlanFree/Premium DeviceHP NotebookOperating System( Windows 10) My Question or IssueWhen I Download a Playlist and Play it (with an Internet Connection), is the Playlist played Online or from the downloade Data?

Visitor

Plan Free/Premium     Device HP Notebook Operating System ( Windows 10)   My Question or Issue When I Download a Playlist and Play it (with an Internet Connection), is the Pl...

Lyubka

Moderator

348 Views

1 replies

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Superuser Contribution "Something went wrong" message appearing in desktop app

All of a sudden, I am receiving "something went wrong" messages in the 'Home' section of the Windows desktop app. I have logged out and in again, uninstalled and reinstall the app, flushed the DNS cache, but the issue still persists. Is this a known ...

Casual Listener

All of a sudden, I am receiving "something went wrong" messages in the 'Home' section of the Windows desktop app.   I have logged out and in again, uninstalled and reinstall the app, flushed t...

Meth3rlence

Casual Listener

692 Views

5 replies

0 likes

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Pourquoi sa me fait sa

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Visitor

ccessDeniedAccess DeniedT3S4FFA0H6H31HFJ6Bb9zK0H5C7bJgrp6+1YpgJ0W7aLVq+Gej10sglv9KUPuq6k0WYv24G6Ny6nNtdoVY

229 Views

0 replies

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Superuser Contribution Why does my music on my pc keep pausing if my phone hears it?

I listen to my personal spotify account on my pc speakers, but spotify pauses if my phone can hear it, because they share the same account. My mic is also off/unplugged. Why does it do this? It's driving me nuts..

Visitor

I listen to my personal spotify account on my pc speakers, but spotify pauses if my phone can hear it, because they share the same account. My mic is also off/unplugged. Why does it do this? It's dri...

Dian

Spotify Legend

431 Views

1 replies

0 likes

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