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[Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

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[Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

joe_nasti
Newbie

Using Windows 10 Pro (Version 10.0.19041 Build 19041)
and the Spotify (Version 1.1.28.721.g5b5ee660)....

 

After I finish a Microsoft Teams call with audio, Spotify is unaware the call ends and never unmutes itself from the volume mixer (see attachment). I always have to unmute it manually.

 

Thanks,
Joe

spotifymixer.png
12 Replies

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

mattrberry
Visitor

I just had the same issue today on Ubuntu 18.04. I installed and used Teams for the first time today, and wasn't able to hear my audio through Spotify afterwards. I didn't realize until I saw this post that Ubuntu even had an application-level volume mixer. I tried plenty of other debugging approaches before finding this post.

 

Super weird that this applies to both Windows and Ubuntu. Maybe this is a Teams issue? Even weirder that I can't seem to reproduce this bug now...

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

Skillzore
Casual Listener

I actually have the opposite issue. Having Spotify opened but paused, (having listened earlier in the day) I participate in a Teams audio call. After I end the call, Spotify instantly starts playing on whatever output device I used for the call.

 

This is on Ubuntu 18.04 with the Teams Preview desktop application.

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

CapnHyaku
Casual Listener
Same issue, other "calling" apps like Zoom not impacted.

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

Miniman2718
Visitor

I think it's a Teams problem, because it is the only application that gives me problem. I am sending a mail to Microsoft.

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

teknoflight
Casual Listener
I solved my problem this way, but I understand that the sound should return automatically. https://unix.stackexchange.com/questions/159104/how-to-stop-gnome-from-muting-my-music

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

teknoflight
Casual Listener
I solved my problem this way, but I understand that the sound should return automatically. https://unix.stackexchange.com/questions/159104/how-to-stop-gnome-from-muting-my-music

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

marillionfan
Casual Listener

+1 same issue here. Can't say 100% if it happens after using Zoom either but definitely after using Teams, Spotify audio goes to mute. Really annoying when you have many Teams meetings in a day.

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

Agittarius
Visitor
Same on Mac OS as well: After pausing for an Teams call, the audio is muted and the only way to unmute is to close and reopen Spotify.

Re: [Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

saltmania
Visitor
I have the exact same problem. I noticed it as soon as we moved from SFB to Teams in September 2019. If I answer a call in Teams and then pause Spotify, after ending the Teams call, Spotify app will be muted in mixer.

Win 10 Pro Version 1909 (OS Build 18363.720)
Spotify Version 1.1.30.658.gf13cde74
Teams Version 1.3.00.12058
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