Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82530 Views

40 replies

68 likes

  • 82530 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

784706 Views

503 replies

64 likes

  • 784706 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20613 Views

22 replies

6 likes

  • 20613 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2921 Views

0 replies

4 likes

  • 2921 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify offline installer not working on Windows Vista

Operating SystemWindows Vista Question or IssueI've download ed a bunch of old spotify offline installer s and no one work.All of them tell: The procedure entry point TryAcquireSRWLockExclusive could not be located in the dynamic link library KERNEL3...

Newbie

Operating System Windows Vista   Question or Issue I've download ed a bunch of old spotify offline installer s and no one work. All of them tell: The procedure entry point TryAcquireSRWLock...

Joan

Moderator

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musik fehler

Wenn ich musik abspiele stoppt es die musik automatisch nach 20 sekunden das die ganze zeit was muss ich tun?

Newbie

Wenn ich musik abspiele stoppt es die musik automatisch nach 20 sekunden das die ganze zeit was muss ich tun?    

Alex

Spotify Legend

371 Views

1 replies

1 likes

  • 371 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't let me play my friend's Chill Mix playlist

Plan: PremiumCountry: UKDevice: PCOperating System: Windows 10 My Question or IssueHere's a strange issue. A friend sent me a link via WhatsApp to their playlist called "Chill Mix" which they compiled themselves. When I click on that link in the What...

Casual Listener

Plan: Premium Country: UK Device: PC Operating System: Windows 10   My Question or Issue Here's a strange issue. A friend sent me a link via WhatsApp to their playlist called "Chill Mix"...

Dian

Spotify Legend

1554 Views

1 replies

0 likes

  • 1554 Views
  • 1 replies
  • 0 likes

Superuser Contribution One track starts, then it plays for 10 seconds and then the sound disappears

Plan: FreeCountry: UA Device: PCOperating System: Windows 7/10/11 My Question or IssueSomehow it works on a PC in a strange way ... One track starts, then it plays for 10 seconds and then the sound disappears, then it jumps between tracks to others, ...

Visitor

Plan: Free Country: UA   Device: PC Operating System: Windows 7/10/11   My Question or Issue Somehow it works on a PC in a strange way ... One track starts, then it plays f...

Alex

Spotify Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Keyboard shortcut (Ctrl + S) no longer toggles shuffle

PlanFreeCountryAustraliaDeviceWindows desktopOperating SystemWindows 10 My Question or IssueMy current version is:Spotify for Windows (64 bit)1.2.16.947.gcfbaa410Since the previous update, I have not been able to use Ctrl + S to toggle shuffle. I'm h...

Gig Goer

Plan Free Country Australia Device Windows desktop Operating System Windows 10   My Question or Issue My current version is: Spotify for Windows (64 bit) 1.2.16.947.gcfbaa410 Since ...

Alex

Spotify Legend

939 Views

3 replies

0 likes

  • 939 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop App not working, can't update

I have been having problems with the Spotify desktop app for the past few weeks. Whenever I click on the shortcut to launch it, the window appears for several seconds and then it crashes and disappears. I thought it was a bug and that if I downloaded...

Regular

I have been having problems with the Spotify desktop app for the past few weeks. Whenever I click on the shortcut to launch it, the window appears for several seconds and then it crashes and disappea...

Porrovsky

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stopping working partially the longer it is launched

PlanFree+PremiumCountryCzech Republic DeviceDesktopOperating SystemWindows 10 My Question or IssueHi, I am experiencing an issue for several weeks (just decided to try some investigation with you). When I am using my desktop, Spotify launches automat...

Regular

  Plan Free+Premium Country Czech Republic   Device Desktop Operating System Windows 10   My Question or Issue Hi,   I am experiencing an issue for several weeks (ju...

AlejaR

Moderator

760 Views

6 replies

1 likes

  • 760 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify refuses to play certain songs

PlanFreeCountryNorth AmericaDeviceMicrosoft Surface ProOperating SystemWindows 10 My Question or IssueMy spotify skips over my recently added songs and will not play them no matter what I do, I uninstalled the app, restarted my device, logged out. It...

Casual Listener

Plan Free Country North America Device Microsoft Surface Pro Operating System Windows 10   My Question or Issue My spotify skips over my recently added songs and will not play them no ...

OscarDC

Moderator

1039 Views

7 replies

0 likes

  • 1039 Views
  • 7 replies
  • 0 likes

Superuser Contribution I can't watch podcasts in video format in Spotify in both browser and desktop app.

I made a clean reinstall and still, nothing changed. the video play button doesn't even exist. in the browser when I press the play video button a black screen appears when I hit play the screen dissapears and the podcast continues to play in audio f...

Casual Listener

I made a clean reinstall and still, nothing changed. the video play button doesn't even exist. in the browser when I press the play video button a black screen appears when I hit play the screen diss...

aaasda2eq

Newbie

10405 Views

13 replies

0 likes

  • 10405 Views
  • 13 replies
  • 0 likes

Random Drill Beats

When I have the Spotify program open, the artist Drill beats randomly starts playing. Sometimes it plays when I'm browsing the web, playing video games, or listening to music. This is really annoying

Newbie

When I have the Spotify program open, the artist Drill beats randomly starts playing. Sometimes it plays when I'm browsing the web, playing video games, or listening to music. This is really annoying

michaelBhavel

Regular

2376 Views

12 replies

1 likes

  • 2376 Views
  • 12 replies
  • 1 likes

Superuser Contribution BUG: cpu usage of Spotify desktop UI is stuck at 50% when idling

With version 1.2.13.661 The CPU usage of the chrome thread for the UI is using around 50% CPU usage even when idling in the background. I can kill the relevant Spotify process/thread, and it will cause the UI to reload. I tested downgrading, and it s...

Casual Listener

With version 1.2.13.661 The CPU usage of the chrome thread for the UI is using around 50% CPU usage even when idling in the background.  I can kill the relevant Spotify process/thread, and it wi...

crlogan

Newbie

939 Views

3 replies

1 likes

  • 939 Views
  • 3 replies
  • 1 likes

Superuser Contribution Annoying new features

Plan PremiumCountry PolandOperating System Windows 11 My Question or IssueHey guys!After some of the latest updates, when I start the spotify app, the left side menu panel shows up very wide even when I sized it down to the minimum before, so I have ...

Casual Listener

Plan Premium Country Poland Operating System Windows 11   My Question or Issue Hey guys! After some of the latest updates, when I start the spotify app, the left side menu p...

Dian

Spotify Legend

681 Views

1 replies

1 likes

UI
  • 681 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cannot log into the desktop app at all

PlanFreeCountryUKDevicePC/DesktopOperating SystemWindows 10 My Question or Issue I don't really know what else to say. It's been a problem for about a year now, but I can't log in on my desktop at all on the website. It's as if it's not even trying t...

Newbie

Plan Free Country UK Device PC/Desktop Operating System Windows 10       My Question or Issue   I don't really know what else to say. It's been a problem for about a ...

Dian

Spotify Legend

669 Views

1 replies

0 likes

Premium
  • 669 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Profile picture shows everywhere but on Windows Spotify app

PlanFreeCountryCzech RepublicDeviceComputer (Victus by HP 15L prebuilt)Operating SystemWindows 11 My Question or IssueSo, I uploaded a new profile picture on Spotify from my phone, and it shows on every device and on the account website too, but not ...

Casual Listener

Plan Free Country Czech Republic Device Computer (Victus by HP 15L prebuilt) Operating System Windows 11   My Question or Issue So, I uploaded a new profile picture on Spotify fro...

Alex

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Podcasts...yeah

In addition to the recent insanely awful design changes in both desktop and mobile experience, it seems that spotify started pushing podcasts in my region. But apparently, you can't even do this properly. Exhibit A: podcasts now take the center place...

Roadie

In addition to the recent insanely awful design changes in both desktop and mobile experience, it seems that spotify started pushing podcasts in my region. But apparently, you can't even do this prop...

potatoes23

Roadie

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution App doing something to eq without being asked

I've been having issues with bass boom/rumbling for at least a week.If I turn the app volume to near zero and crank up the master, there is a horrible boom/rumble.If I turn the app volume to full and turn the master down low, the treble dominates.EQ ...

Visitor

I've been having issues with bass boom/rumbling for at least a week. If I turn the app volume to near zero and crank up the master, there is a horrible boom/rumble. If I turn the app volume to full...

Joan

Moderator

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current playing music restarts when I press a keyboard bind.

PlanFreeCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI use the Spotify App on my PC and listen to music while using it. The issue is that when I type the letter "S", it restarts the current playing music as if that key was bind...

Casual Listener

Plan Free Country Brazil Device PC Operating System Windows 10   My Question or Issue I use the Spotify App on my PC and listen to music while using it. The issue is that when I type t...

Alex

Spotify Legend

1299 Views

3 replies

0 likes

  • 1299 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Announcement Sizing Issue

PlanPremiumCountryUSADeviceCustomOperating SystemWindows 11 My Question or IssueThe announcements box at the top has a very rigid sizing constraint that makes it appear very large. If the window is maximized, it looks fine. However, making the window...

Newbie

Plan Premium Country USA Device Custom Operating System Windows 11   My Question or Issue The announcements box at the top has a very rigid sizing constraint that makes it appear very ...

Vasil

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes