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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137145 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137145 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53418 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53418 Views
  • 0 replies
  • 33 likes

Superuser Contribution Something Went Wrong

Plan: PremiumCountry: TurkeyDevice: PCOperating System: Windows 10My Question or IssueI don't have internet access on my pc due to infrastructure works. I want to listen my playlist (already downloaded for offline play) but I can't even open the app....

  • Casual Listener
  • Plan:  Premium Country: T urkey Device: PC Operating System:  Windows 10 My Question or Issue I don't have internet access on my pc due to infrastructure works. I want to ...
  • Elena
  • Moderator
  • 344 Views
  • 5 replies
  • 0 likes
  • 344 Views
  • 5 replies
  • 0 likes

seeing "content not available" too often

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuenew user seeing "content not available" too often

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue new use...
  • Amayy
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution [APP CRASH] 3 Dots + Resize - RESOLVED

This is a NON-issue and is being cause by third party software. Please see my own reply below. Plan: Premium/FamilyCountry: AustraliaDevice: Desktop PCOperating System: Microsoft Windows 10 - Home Edition (21H1)Spotify Version: Spotify for Windows 1....

  • Casual Listener
  •   This is a NON-issue and is being cause by third party software. Please see my own reply below.   Plan: Premium/Family Country: Australia Device: Desktop PC Operating ...
  • Alex
  • Moderator
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Sound Quality goes down after 15 seconds in a song

Hello community, I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit.I have Family plan and my settings are set to maximum sound quality. I tried both wifi and land connectivity and my connection is Fiber 300MB.I used the bui...

  • Newbie
  • Hello community,  I'm using Spotify desktop app in a HP elitebook running Windows 10 at 64 bit. I have Family plan and my settings are set to maximum sound quality.  I tried both wifi an...
  • Amayy
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 572 Views
  • 1 replies
  • 0 likes

Can't Play Current Song Error Message

HP Laptop. Purchased Premium.The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering that I am paying for this service and it doesn't work to t...

  • Newbie
  • HP Laptop. Purchased Premium. The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering tha...
  • Amayy
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

"Song Radio" from app or browser frequently does not work

From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different things happen: #1 Go to the song radio station (half ...

  • Casual Listener
  • From Android app, when I click "Go to song radio", it always works.   From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio",  ...
  • Kangaroo857
  • Casual Listener
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top Result Doesn't Show Song

PlanFreeCountryAustraliaDeviceLenovo Ideapad 3 Slim 14"Operating SystemWindows 10 Spotify AppMy Question or IssueThis has been bugging me for a while now. Whenever I go to search for a song the top result shows either the Artist, Playlist or Album an...

  • Newbie
  • Plan Free Country Australia Device Lenovo Ideapad 3 Slim 14" Operating System Windows 10 Spotify App My Question or Issue This has been bugging me for a while now. Whenever I go to search fo...
  • MafeG
  • Spotify Legend
  • 407 Views
  • 3 replies
  • 0 likes
  • 407 Views
  • 3 replies
  • 0 likes

Superuser Contribution mass delete playlist, reset account , anything...

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bug caused my mouse and keyboard to start creating playlists. I now have more ...

  • Casual Listener
  • Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I had an issue with software related to a new mouse and keyboard. While I was away from my PC, a bu...
  • nguyen35
  • Casual Listener
  • 3840 Views
  • 10 replies
  • 3 likes
  • 3840 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution "Something went wrong try reloading page"

PlanFree/PremiumCountryUSADevice(Samsung Galaxy 9, Windows 10 PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueHaving trouble logging into spotify PC app and webplayer.When I log in on PC app it says something about it being blo...

  • Casual Listener
  • Plan Free/Premium Country USA Device (Samsung Galaxy 9, Windows 10 PC) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue Having trouble logging into spotify ...
  • Elena
  • Moderator
  • 763 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 763 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why don't any of my public playlists show up when others search for it?

Hi,I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of playlist with 3 followers, but it doesn't show up in the...

  • Regular
  • Hi, I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of pla...
  • Jeremy
  • Spotify
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

[BUG] Removing song from queue in windows

PlanPremium (probably doesn't matter)CountrySweden DeviceWindows PCOperating SystemWindows 10VersionSpotify for Windows1.1.68.628.geb44bd66 My Question or IssueIf I add the same song to my queue 3 times (or any other number > 2) and right click -> Re...

  • Casual Listener
  • Plan Premium (probably doesn't matter) Country Sweden   Device Windows PC Operating System Windows 10 Version Spotify for Windows 1.1.68.628.geb44bd66   My Question or Issue I...
  • Amayy
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • bug
    Desktop
    Windows
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not avaible

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10My Question or IssueHello I was in my windows and when I tried to hear music it showed up this “This contend is not available” with every song and I can’t hear to anything, I already logged out...

  • Newbie
  •   Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Hello   I was in my windows and when I tried to hear music it showed up this  &n...
  • Elena
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution 12th track of 12-track albums not appearing properly

PlanPremiumCountryUnited StatesDeviceOne of PCsOperating SystemWindows 7 Service Pack 1Version of Desktop player (Windows)1.1.64.561.g71bd09eb-a (latest AFAIK) My Question or IssueEvery 12th track of any 12-track album/compilation release either does...

  • Regular
  • Plan Premium Country United States Device One of PCs Operating System Windows 7 Service Pack 1 Version of Desktop player (Windows) 1.1.64.561.g71bd09eb-a (latest AFAIK)   My Questio...
  • GH1687
  • Regular
  • 863 Views
  • 23 replies
  • 0 likes
  • 863 Views
  • 23 replies
  • 0 likes

Solved!!Superuser Contribution Corrupted playlist search

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 Home My Question or IssueHello. I found a strange issue of Windows app. While I try to search through the playlists - after typing keyword I got blank playlist cover arts and I simply cannot ...

playlistissue.png
  • Roadie
  • Plan Premium Country Poland Device PC Operating System Windows 10 Home   My Question or Issue Hello. I found a strange issue of Windows app. While I try to search through the playlists...
  • Novy
  • Moderator
  • 934 Views
  • 18 replies
  • 3 likes
  • Error
    issue
    Playlist
    Search
  • 934 Views
  • 18 replies
  • 3 likes

Superuser Contribution Dragging local files is broken

PlanPremiumCountryUruguayDevicePCOperating SystemWindows 10 My Question or IssueSpotify just updated to version 1.1.68.628.geb44bd66 The only thing I noticed is that, in the queue list, dragging local files is broken: If I try to drag a local file so...

  • Gig Goer
  • Plan Premium Country Uruguay Device PC Operating System Windows 10   My Question or Issue Spotify just updated to version 1.1.68.628.geb44bd66   The only thing I noticed is that...
  • Novy
  • Moderator
  • 266 Views
  • 1 replies
  • 1 likes
  • queue list drag drop local files
  • 266 Views
  • 1 replies
  • 1 likes

Superuser Contribution App is completely broken. Takes forever to load, cannot play music, playlists can’t load.

PlanPremium StudentCountryUSADeviceGaming computer, IntelOperating SystemWindows 10 My Question or Issue I cannot use my desktop app at all.So I’ve pretty much run out of ideas here. My desktop app for Spotify has not been working for the last week. ...

  • Casual Listener
  •   Plan Premium Student Country USA Device Gaming computer, Intel Operating System Windows 10   My Question or Issue   I cannot use my desktop app at all. So I’ve pretty ...
  • Alex
  • Moderator
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Offline Mode greyed out - Destop App (MS Windows)

I am currently running 1.1.66.580 (but this problem has consistently occurred over the last 6 months and I have just reached end of line with it). I launch Spotify and it will open, but to completely a black screen. No playback tools or any music con...

  • Newbie
  • I am currently running 1.1.66.580 (but this problem has consistently occurred over the last 6 months and I have just reached end of line with it).    I launch Spotify and it will open, bu...
  • Amayy
  • Spotify Star
  • 376 Views
  • 3 replies
  • 1 likes
  • Desktop
    Other
  • 376 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Offline not properly offline

I cannot go offline on my desktop and listen on multiple devices. This works on mobile however, I can have two phones playing spotify if they're both in offline mode. The desktop will not relinquish control of the spotify account even when it's offli...

  • Visitor
  • I cannot go offline on my desktop and listen on multiple devices. This works on mobile however, I can have two phones playing spotify if they're both in offline mode. The desktop will not relinquish ...
  • MafeG
  • Spotify Legend
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop] Task Manager shows Spotify using Very High power

I am running the latest version of Windows 10. I have tried installing Spotify from Spotify.com and the Windows 10 store. Both versions use Very High power, even when no audio is playing. There are games which do not utilize this much power, I'm curi...

  • Casual Listener
  • I am running the latest version of Windows 10. I have tried installing Spotify from Spotify.com and the Windows 10 store. Both versions use Very High power, even when no audio is playing. There are g...
  • MafeG
  • Spotify Legend
  • 269 Views
  • 2 replies
  • 0 likes
  • Desktop
  • 269 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing song not showing as green

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueHi! This started a few days ago; When I'm scrolling on a playlist the currently playing song is no longer highlighted in green. This is not an issue on mobile, nor is it an is...

  • Newbie
  • Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently playing song i...
  • MafeG
  • Spotify Legend
  • 1206 Views
  • 9 replies
  • 3 likes
  • 1206 Views
  • 9 replies
  • 3 likes