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CANNOT GET RID OFF REPEAT PLAY - KEEPS PLAYING SAME SONG????

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CANNOT GET RID OFF REPEAT PLAY - KEEPS PLAYING SAME SONG????

HAVE TRIED SHUTTING OFF AUTOPLAY NO GOOD DON'T WORK - TRIED CLOSING DOWN REPEAT PLAY NO GOOD!!!!!!!!!!!
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Marked as solution

Hey there,

 

Thanks for reaching out!

Could you let us know what plays after your queue finishes? Is it recommendations or does one song just get stuck on repeat?
It would be great if you could send us a link to a video recording of the issue or attach a screenshot so that we can take a look!

Tip: You can check the queue by selecting the button in the bottom right corner:

Vasil_0-1700129502300.png

And, as for the repeat function itself, what happens to the playback when it is switched off? Does it play the same song regardless?
Let us know and we'll be happy to check what's going on 🙌🏼

We'll be on the lookout for your reply 🙂


P.S. If you feel like doing so, we can also start with some troubleshooting here!
You can remove your cached data by following the steps here and if this doesn't do anything, you can do a complete clean reinstall of the app to see if that makes a difference. Much appreciated!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

1 Reply
Marked as solution

Hey there,

 

Thanks for reaching out!

Could you let us know what plays after your queue finishes? Is it recommendations or does one song just get stuck on repeat?
It would be great if you could send us a link to a video recording of the issue or attach a screenshot so that we can take a look!

Tip: You can check the queue by selecting the button in the bottom right corner:

Vasil_0-1700129502300.png

And, as for the repeat function itself, what happens to the playback when it is switched off? Does it play the same song regardless?
Let us know and we'll be happy to check what's going on 🙌🏼

We'll be on the lookout for your reply 🙂


P.S. If you feel like doing so, we can also start with some troubleshooting here!
You can remove your cached data by following the steps here and if this doesn't do anything, you can do a complete clean reinstall of the app to see if that makes a difference. Much appreciated!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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