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Problema reproducir windows 10

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Problema reproducir windows 10

Plan

Free/Premium

Operating System

(Windows 10.)

 

My Question or Issue

 No puedo escuchar música desde spotify pc con windows 10, antes podía escuchar algunas canciones, pero a mitad de la lista de reproducción se paraba, y ahora no puedo ni escuchar ni una canción, como puedo solucionarlo??

Adjunto las imagenes para que se vea lo que sale, y lo que pone cuando voy a mirar la cola de reproducción y todo.

Anotación 2019-02-24 131311.jpg
Anotación 2019-02-24 131427.jpg
Anotación 2019-02-24 131459.jpg
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Accepted Solutions
Marked as solution

Hey @carlos_1811!

 

I hope you don't mind me replying in English. This a known issue with the desktop app and Spotify is investigating it. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day 🙂

View solution in original post

3 Replies
Marked as solution

Hey @carlos_1811!

 

I hope you don't mind me replying in English. This a known issue with the desktop app and Spotify is investigating it. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day 🙂

Hola, lo que veo en la imagen es algo muy parecido a mi caso. Tarda en cargar el contenido  en 5 o 6 minutos. Pero esto mismo no me sucede en ningun dispositivo con Android, solo en Windows 10

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