Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81636 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
779409 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18915 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Wie kann ich Spotify Offline auf meinem PC hören?
Wie kann ich Spotify Offline auf meinem PC hören?
Moderator
367 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceMicrosoft Surface 2Operating SystemWindows 10 My Question or IssueAs seen in the image below, when I activate the "complement" feature for a playlist, the tooltip for adding this song to this or another playlist is in E...
Plan Premium Country Germany Device Microsoft Surface 2 Operating System Windows 10 My Question or Issue As seen in the image below, when I activate the "complement" feature for a pl...
Casual Listener
511 Views
4 replies
0 likes
I know you lose downloads if you reinstall Spotify, but there are no downloads with the free version, do you lose the playlists?
I know you lose downloads if you reinstall Spotify, but there are no downloads with the free version, do you lose the playlists?
Spotify Star
883 Views
1 replies
0 likes
PlanFreeCountryNorway DeviceHP PavilionOperating SystemWindows 10 Whenever I open a new Spotify tab, it loads. But if I leave it inactive for too long, it starts an endless gray scroll wheel which doesn't fix no matter what I do. Re-inputting the URL...
Plan Free Country Norway Device HP Pavilion Operating System Windows 10 Whenever I open a new Spotify tab, it loads. But if I leave it inactive for too long, it starts an endl...
Newbie
1329 Views
4 replies
0 likes
the shuffle button does not shuffle tracks in any of the playlists
the shuffle button does not shuffle tracks in any of the playlists
Moderator
370 Views
1 replies
0 likes
It takes far too many clicks to get to certain features on the Desktop app, specifically things like Albums. Currently I need to click on "Your Library" then depending on how large my window is, click on Albums to get to where I want or click on a dr...
It takes far too many clicks to get to certain features on the Desktop app, specifically things like Albums. Currently I need to click on "Your Library" then depending on how large my window is, cli...
Casual Listener
1750 Views
6 replies
0 likes
Like the Spotify mobile app when I open an artist page it shows "Liked Songs" on top but it does not show on the Pc app.
Like the Spotify mobile app when I open an artist page it shows "Liked Songs" on top but it does not show on the Pc app.
Moderator
328 Views
1 replies
0 likes
Followed all the guides here on Spotify's website and on other forums. Spotify version 1.2.8.923.g4f94bf0d Windows 10, latest build to date (5th april 2023)
Followed all the guides here on Spotify's website and on other forums. Spotify version 1.2.8.923.g4f94bf0d Windows 10, latest build to date (5th april 2023)
Moderator
3002 Views
6 replies
0 likes
PlanPremiumCountryUKDeviceSuface laptop (Microsoft)Operating SystemWindows 11 My Question or IssueWhen trying to download any playlists on the spotify app for windows, it just doesn't work. When you click on the download button it shows that it's dow...
Plan Premium Country UK Device Suface laptop (Microsoft) Operating System Windows 11 My Question or Issue When trying to download any playlists on the spotify app for windows, it jus...
Moderator
492 Views
1 replies
0 likes
ao tentar conectar um dispocitivo junto ao celular, a versão web reconhece normalmente o celular, porem ao fazer download da versão desktop, o mesmo não reconhece o celular.
ao tentar conectar um dispocitivo junto ao celular, a versão web reconhece normalmente o celular, porem ao fazer download da versão desktop, o mesmo não reconhece o celular.
Moderator
317 Views
1 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or IssueMy search results don't play when clicking them.My playlist work fine also playlists from friends.
Plan Premium Operating System Windows 10 My Question or Issue My search results don't play when clicking them. My playlist work fine also playlists from friends.
Moderator
522 Views
3 replies
1 likes
PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can no longer make my library take up the entire view window after the latest spotify update.The new views are cluttered and make it hard for me to find the m...
Plan Premium Country Australia Device Desktop PC Operating System Windows 10 My Question or Issue I can no longer make my library take up the entire view window after the latest sp...
Moderator
728 Views
3 replies
1 likes
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueNever had this issue before, and my android phone running the same vpn providers' (Mullvad) app works fine, butrecently my pc app of spotify seems to simply refuse to play...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Never had this issue before, and my android phone running the same vpn providers' (Mullvad) app...
Moderator
687 Views
1 replies
0 likes
The website and the PWA are slightly wider than the window, so on a laptop touchpad it scrolls a few pixels left/right instead of navigating forwards or backwards
The website and the PWA are slightly wider than the window, so on a laptop touchpad it scrolls a few pixels left/right instead of navigating forwards or backwards
Moderator
932 Views
5 replies
0 likes
For a while now, there's been problems with the Windows app. I've tried repairing, resetting and reinstalling, nothing helps, and no other suggested option helps. When i click into an artist, an album or something, it's simply impossible to start a l...
For a while now, there's been problems with the Windows app. I've tried repairing, resetting and reinstalling, nothing helps, and no other suggested option helps. When i click into an artist, an albu...
Casual Listener
539 Views
3 replies
1 likes
PlanPremiumCountryUKDeviceHP Spectre LaptopOperating SystemWindows 10 My Question or Issue I have a 3500+ song playlist, when I set it to play on shuffle and let it play it quite often repeats the same series of songs - so if I start it off at the be...
Plan Premium Country UK Device HP Spectre Laptop Operating System Windows 10 My Question or Issue I have a 3500+ song playlist, when I set it to play on shuffle and let it pl...
Visitor
1084 Views
2 replies
0 likes
reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc
reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc
Moderator
1207 Views
9 replies
0 likes
Hello,I noticed that a folder take lots of storage, this is where is located: C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data But I don't know if I can delete the files in cache data.Tha...
Hello, I noticed that a folder take lots of storage, this is where is located: C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data&n...
Moderator
654 Views
1 replies
0 likes
PlanFreeCountryIndiaDevice(Oppo F19 Pro, HP Laptop 15-da0xxx)Operating System(Android ColorOS 13.0, Windows 11) My Question or IssueMany Songs which are very popular in India and other countries too are not available at spotify.. They are removed wit...
Plan Free Country India Device (Oppo F19 Pro, HP Laptop 15-da0xxx) Operating System (Android ColorOS 13.0, Windows 11) My Question or Issue Many Songs which are very popular in India...
Moderator
1266 Views
1 replies
0 likes
A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App.Here's a list of things I've noticed:· Playlists work fine.· I have zero issues using my phone, tablet or the web p...
A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App. Here's a list of things I've noticed: · Playlists work fine. ...
Casual Listener
584 Views
3 replies
3 likes
