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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 137212 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Cannot view my profile after turning off data processing from facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI cannot view my spotify profile on desktop app or web browser when logged in. I can view my profile as unregistered user via link in web browser. This error started after I ...

  • Visitor
  •   Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue I cannot view my spotify profile on desktop app or web browser when logged in. I can view ...
  • Novy
  • Moderator
  • 326 Views
  • 7 replies
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  • 326 Views
  • 7 replies
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Superuser Contribution I LOST MY SEARCH HISTORY ON WINDOWS!!!

I came home after a long day of working, and wanted to kick back with some music. I went to my search history to listen to some songs that I like, but which I do not want to add to any of my lists. I do this all the time and my search history was lon...

  • Gig Goer
  • I came home after a long day of working, and wanted to kick back with some music. I went to my search history to listen to some songs that I like, but which I do not want to add to any of my lists. I...
  • Guy101918
  • Newbie
  • 2498 Views
  • 14 replies
  • 8 likes
  • 2498 Views
  • 14 replies
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[Windows] Consistent deterioration of functionality until Spotify crashes and then won't restart

PlanPremium CountryDenmark DeviceDell XPS - Intel(R) Core(TM)**bleep** 2.90 GHzOperating SystemWindows 10 Enterprise My Question or Issue1. Spotify opens when the machine boots up2. Functionality slowly deteriorates (e.g. when selecting a playlist no...

  • Newbie
  • Plan Premium   Country Denmark   Device Dell XPS - Intel(R) Core(TM)**bleep** 2.90 GHz Operating System Windows 10 Enterprise   My Question or Issue 1. Spotify opens w...
  • simonztinra
  • Regular
  • 204 Views
  • 1 replies
  • 1 likes
  • 204 Views
  • 1 replies
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Superuser Contribution Queue won’t show up offline

PlanFree/PremiumCountryI am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anything with them like switch songs, I run windows 10 on a lap...

  • Regular
  • Plan Free/Premium Country I am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anyth...
  • Ver
  • Spotify Legend
  • 494 Views
  • 12 replies
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  • 494 Views
  • 12 replies
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Solved!!Superuser Contribution [Your Library] Improve performance when loading playlists

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or IssueI realized I probably posted this issue in the wrong place as an "idea", please remove it if necessary; https://community.spotify.com/t5/Idea-Submissions/Desktop-Your-Library-Loa...

  • Music Fan
  • Plan Premium Country Sweden   Operating System Windows 10   My Question or Issue I realized I probably posted this issue in the wrong place as an "idea", please remove it if necess...
  • Jeremy
  • Spotify
  • 546 Views
  • 11 replies
  • 1 likes
  • 546 Views
  • 11 replies
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Superuser Contribution Error auth 15

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have been trying to long into my spotify account and it works on my xbox but when I try to use it on my PC and Web Browser it doesn't work. I've tried a Fresh i...

  • Visitor
  •   Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue I have been trying to long into my spotify account and it works on my xbox but...
  • Eni
  • Moderator
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
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Solved!! Scaling issue on high resolution display

When I stretch the spotify player further than 1920x1080 it doesn't scale properly and it starts to cut off the edges, instead of actually getting bigger. Doesn't spotify support high resolution displays?Normal: https://prntscr.com/ft7bptBigger windo...

  • Newbie
  • When I stretch the spotify player further than 1920x1080 it doesn't scale properly and it starts to cut off the edges, instead of actually getting bigger.  Doesn't spotify support hig...
  • bambee
  • Visitor
  • 13413 Views
  • 5 replies
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  • 13413 Views
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Solved!!Superuser Contribution Windows: Playlist limited to 50 tracks

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't add more than 50 tracks to a playlist on Windows. This works fine on Android.Take, for example, this album that contains 58 tracks: https://open.spotify.com/...

  • Casual Listener
  • Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue I can't add more than 50 tracks to a playlist on Windows. This works fine on Android. Ta...
  • Mihail
  • Spotify Legend
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
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Superuser Contribution Why my spotify account stucked in italy while i'm in madagascar?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 277 Views
  • 3 replies
  • 1 likes
  • 277 Views
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Solved!! Spotify instantly closes automatically on application startup

PlanPremiumCountryUnited StatesDeviceDell Laptop PCOperating SystemWindows 10 My Question or IssueAlright so it's been a while since I've had a big issue with Spotify, things have seemed to generally run well. I've had problems in the past with it be...

  • Music Fan
  • Plan Premium Country United States Device Dell Laptop PC Operating System Windows 10   My Question or Issue Alright so it's been a while since I've had a big issue with Spotify, things...
  • justfv
  • Visitor
  • 18483 Views
  • 5 replies
  • 5 likes
  • 18483 Views
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Solved!!Superuser Contribution Spotify stops working after some idle time.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Hey guys, i've got the following problem for some time now. After Spotify went into a kind of sleep state after not being used for about an hour, it doesnt come back alive, i cant start new ...

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  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   Hey guys,   i've got the following problem for some time now. After Spotify went into a kind of sleep state a...
  • CarlosE
  • Moderator
  • 1112 Views
  • 3 replies
  • 1 likes
  • 1112 Views
  • 3 replies
  • 1 likes

Superuser Contribution New .mp3 files won't sync to desktop app Local Files

PlanPremiumCountryAustralia DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have around 200 local files currently synced with my Spotify desktop app. I have around 10 more I'm now wanting to add, however they are just not syncing at ...

  • Regular
  • Plan Premium Country Australia   Device Desktop PC Operating System Windows 10   My Question or Issue I have around 200 local files currently synced with my Spotify desktop app...
  • Ver
  • Spotify Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
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Superuser Contribution Discord Listening Party

PlanPremiumCountryUSADevicePCOperating SystemWindows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along but the song itself doesn't play. The songs updates with the other person ...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 8   I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along ...
  • Jeremy
  • Spotify
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
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Superuser Contribution Shuffle play stacking duplicates together every time.

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWhen Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked together one after the other. I know that the song should be there multiple times i...

  • Regular
  •   Plan Premium Country USA Operating System Windows 10   My Question or Issue When Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked tog...
  • Ver
  • Spotify Legend
  • 261 Views
  • 5 replies
  • 0 likes
  • 261 Views
  • 5 replies
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Solved!!Superuser Contribution When viewing playlists the "sort" filter returns to top of page when clicked

PlanIssue occur on both Free & PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen trying to view playlists in the Desktop App the "sort" drop down menu does not drop down but instead returns to the top of the page when click...

  • Regular
  • Plan Issue occur on both Free & Premium Country USA Device PC Operating System Windows 10   My Question or Issue When trying to view playlists in the Desktop App the "sort" drop do...
  • Novy
  • Moderator
  • 353 Views
  • 3 replies
  • 1 likes
  • Desktop
    podcast
    Windows
  • 353 Views
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[Desktop][Connect] Samsung galaxy book pro 360 crash

The app downloaded from samsung galaxy book pro 360 doesn't work. It's a black window without anything when opened. The same goes to both Microsoft Shop or web download. Anyone experiencing the same?

  • Visitor
  • The app downloaded from samsung galaxy book pro 360 doesn't work.  It's a black window without anything when opened.  The same goes to both Microsoft Shop or web download.  Anyone expe...
  • 145 Views
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  • Connect
    Desktop
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Superuser Contribution [Desktop Windows] There is no scrollbar for bad synchronized lyrics from musixmatch

PlanPremiumCountryColombiaOperating SystemWindows 10My Question or IssueI like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one, "genius". I prefer just to see lyrics without interruptions. But...

  • Casual Listener
  • Plan Premium Country Colombia Operating System Windows 10 My Question or Issue I like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one,...
  • Eni
  • Moderator
  • 202 Views
  • 1 replies
  • 1 likes
  • 202 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Desktop app won't play local files

PlanPremiumCountryUnited StatesOperating SystemWindows 10 The desktop app won't play my local files anymore. Every time I try to play any of them I get an error message that says "This content is not available." I have checked to make sure that local...

  • Casual Listener
  • Plan Premium Country United States Operating System Windows 10   The desktop app won't play my local files anymore. Every time I try to play any of them I get an error message that says "...
  • Novy
  • Moderator
  • 349 Views
  • 3 replies
  • 1 likes
  • 349 Views
  • 3 replies
  • 1 likes

Superuser Contribution Why does Spotify shuffle my podcast queue but not give me a button to turn off the shuffle?

I'm trying to listen to a podcast and it kept trying to play random episodes. I had to play a music playlist, unshuffle it, and then go back to the podcast to get it to play in order. Stop pushing podcasts so much if you can't add basic features.

  • Casual Listener
  • I'm trying to listen to a podcast and it kept trying to play random episodes. I had to play a music playlist, unshuffle it, and then go back to the podcast to get it to play in order.   Stop p...
  • Eni
  • Moderator
  • 1098 Views
  • 1 replies
  • 1 likes
  • 1098 Views
  • 1 replies
  • 1 likes

Discover Weekly Not Playing Tracks in playlist

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10, My Question or IssueMy 'Discover Weekly' playlist is not playing in it's entirety. It will play one of the tracks that I double click on in the playlist, but instead of going onto the ne...

  • Visitor
  • Plan Premium Country UK Device Desktop PC Operating System Windows 10,   My Question or Issue My 'Discover Weekly' playlist is not playing in it's entirety.  It will play one of t...
  • dinomight
  • Spotify Star
  • 182 Views
  • 1 replies
  • 1 likes
  • 182 Views
  • 1 replies
  • 1 likes