Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15660 Views
114 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2487 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5804 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Some of the album art when I view my liked songs appears corrupted.
Some of the album art when I view my liked songs appears corrupted.
Moderator
912 Views
2 replies
0 likes
Whenever I use Spotify on my laptop, I notice that the minute I leave the desktop app and go to another app (mostly Chrome or Discord), my audio gets all crackle-y. It's not too bad that it's hurting my ears or anything, but it's annoying because I a...
Whenever I use Spotify on my laptop, I notice that the minute I leave the desktop app and go to another app (mostly Chrome or Discord), my audio gets all crackle-y. It's not too bad that it's hurting...
Moderator
855 Views
1 replies
0 likes
Why keeps this app showing me the "Fotball" recommandation for ages now, although I completely ignore it? And how do I get rid of it?
Why keeps this app showing me the "Fotball" recommandation for ages now, although I completely ignore it? And how do I get rid of it?
Moderator
921 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueHi,I have been using spotify on multiple computers for many years. I have never been able to get the desktop app to function properly and I'm honestly considering unsubscribin...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Hi, I have been using spotify on multiple computers for many years. I have never been able to get ...
Spotify Legend
930 Views
1 replies
0 likes
So I spent like 30 minutes troubleshooting why a W11 client could no longer see/use the chromecast client on an nvidia shield, while other machines on the network could still see it. was forced to update the chromecast software on the shield to a dec...
So I spent like 30 minutes troubleshooting why a W11 client could no longer see/use the chromecast client on an nvidia shield, while other machines on the network could still see it. was forced to up...
633 Views
0 replies
0 likes
So what happend was that i reset my pc because of a update and i still had a song going while updating and after that i went to play a song and it said "Spotify can't play this right now. if you have the file import it." and i don't know what file it...
So what happend was that i reset my pc because of a update and i still had a song going while updating and after that i went to play a song and it said "Spotify can't play this right now. if you have...
Moderator
908 Views
1 replies
0 likes
I have a Samsung desktop and have Spotify directly downloaded onto it. I will play music and have more songs in the queue, then all of a sudden my computer screen turns black, stops playing music, and about after a minute will turn back on. It does n...
I have a Samsung desktop and have Spotify directly downloaded onto it. I will play music and have more songs in the queue, then all of a sudden my computer screen turns black, stops playing music, an...
Spotify Legend
422 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHello, my current "your shows" section on spotify is just a bunch of random podcasts that I have tried. Some I listen to a lot and others I haven't listened to in...
Plan Premium Country US Device Windows Desktop Operating System Windows 10 My Question or Issue Hello, my current "your shows" section on spotify is just a bunch of random podcasts t...
1199 Views
0 replies
0 likes
PlanPremiumCountryPolandDevice(Laptop DELL Inspiron 15 N5050)Operating System(Windows 7 Home Premium SP1 64-bit) My Question or IssueI'm a user of the Windows 7 Home Premium SP1 64-bit operating system. I'm currently using Spotify version 1.2.5.1006....
Plan Premium Country Poland Device (Laptop DELL Inspiron 15 N5050) Operating System (Windows 7 Home Premium SP1 64-bit) My Question or Issue I'm a user of the Windows 7 Home Premium ...
Newbie
11464 Views
9 replies
0 likes
Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.
Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.
Casual Listener
1282 Views
6 replies
1 likes
i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and when i tried to install spotify again it gave me erro...
i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and wh...
Moderator
887 Views
1 replies
0 likes
Since the new update, I have been unable to find where this sidebar has gone. There used to be a small icon next to the volume area in the bottom right-hand section of the desktop application. This said sidebar showed up in the same area as the "frie...
Since the new update, I have been unable to find where this sidebar has gone. There used to be a small icon next to the volume area in the bottom right-hand section of the desktop application. This s...
Visitor
1925 Views
6 replies
6 likes
I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or listen to a whole album.As you see the shuffle sym...
I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or...
Regular
1279 Views
3 replies
0 likes
PlanFreeCountryBrazilDeviceAcer Aspire 5 (idk what's the TV model, but its of samsung)Operating SystemWindows 11My Question or IssueThe sound just stops coming out, both on the television and on my computer (if I try to interrupt the connection betwe...
Plan Free Country Brazil Device Acer Aspire 5 (idk what's the TV model, but its of samsung) Operating System Windows 11 My Question or Issue The sound just stops coming out, both on the tele...
Moderator
458 Views
1 replies
0 likes
Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking artists for me who I am not interested in for the next...
Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking art...
Casual Listener
370 Views
1 replies
0 likes
I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now."I tried installing the app again, checked the volume, device, everything. Nothing works.
I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now." I tried installing the app again, checked the volume, device, everything. Nothing w...
Community Legend
904 Views
1 replies
0 likes
None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?
None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?
Newbie
3702 Views
9 replies
2 likes
PlanPremiumCountryFinlandDeviceWindows 10 PC built by meOperating SystemWindows 10 App version: Latest My Question or IssuePlay button is greyed out. Nothing plays.Things I have tried:Completely clean uninstall and reinstall.Running as administrator....
Plan Premium Country Finland Device Windows 10 PC built by me Operating System Windows 10 App version: Latest My Question or Issue Play button is greyed out. N...
Casual Listener
793 Views
1 replies
1 likes
How do i remove the right pane on the desktop app for Friend Activity? It has an ugly facebook logo and I could use the space for something else
How do i remove the right pane on the desktop app for Friend Activity? It has an ugly facebook logo and I could use the space for something else
Moderator
1008 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceLenovo Laptop (don't know model)Operating SystemWindows 10Spotify for Windows1.1.88.612.gcc529952 My Q...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Lenovo Laptop (don't know model) ...
Regular
4557 Views
3 replies
0 likes
