Spotify app in desktop not working

[seniexot1]

Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.

[Sebasty]

Hey @seniexot1 

Could you explain a little further what is happening at your end, such as error messages, music not playing or any other issue?
I'd also recommend checking out this Support article that lines out most common issues that may happen, as well as solutions to them.

[senit1exo]

Good day! Here's the clip for the problem in my Spotify account: https://clipchamp.com/watch/rhBiRrH2BIs . I have a premium account, and the music I clicked doesn't play. Thank you!

[AnormalDuck]

I am having the same problem artist, playlist, podcasts, ... nothing is loading. I have tried everything from reinstalling to installing older version, trying firewall settings but nothing seems to work. It's not network related since my phone will play spotify just fine, only on the desktop app does it seem to load infinitely. I saw that this same problem has been "resolved" on the ongoing problems thread but for some people it still doesn't seem to work.

[Sebasty]

@seniexot1 @AnormalDuck 

Oh that's curious.. Could you check if the web player works as expected?

Additionally, make sure your hosts file has no spotify-related entries in it. HowToGeek has an in-depth article on how to find and edit the hosts file.

[senit1exo]

Oh, it worked! I can play music already and see my playlist. Thank you so much!

[AnormalDuck]

Thanks a lot this worked for me