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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81607 Views

40 replies

68 likes

  • 81607 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779215 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18855 Views

19 replies

5 likes

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  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2831 Views

0 replies

4 likes

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Superuser Contribution Playlist covers on desktop

PlanPremiumCountryCanada DeviceHp LaptopOperating SystemWindows 11 My Question or IssueI I am on laptop and I saw the new UI on my other pc and it has the playlist covers on them on (In the picture) and I am on laptop and I think mines updated but do...

Casual Listener

  Plan Premium Country Canada   Device Hp Laptop Operating System Windows 11   My Question or Issue I I am on laptop and I saw the new UI on my other pc and it has the play...

Lyubka

Moderator

1881 Views

3 replies

0 likes

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Superuser Contribution Once I log in, Spotify will not play.

It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.

Newbie

It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.

MihailY

Moderator

404 Views

1 replies

0 likes

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Superuser Contribution Ad every 15 Minutes

Hello, I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which means at every two or three songs there is two ads to listen ...

Casual Listener

Hello,  I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which mea...

AlejaR

Moderator

2624 Views

4 replies

1 likes

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Superuser Contribution Spotify won't play anything on PC or Web. Skips non-stop or refuses to act.

I have a PC installation and the app completely stopped playing any songs.When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist.When I tried web player, it constantly skips songs and never plays anything but ...

Casual Listener

I have a PC installation and the app completely stopped playing any songs. When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist. When I tried web player...

AlejaR

Moderator

845 Views

4 replies

0 likes

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Spotify on PC will not play songs unless I like/heart them.

I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the program multiple times and this problem has persisted for...

Casual Listener

I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the progra...

kaworu_bloodpaw

Roadie

696 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

I want to cancel my one time 3 months plan on Spotify

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Visitor

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Billy-J

Spotify Star

819 Views

1 replies

0 likes

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Superuser Contribution Spotify no longer responds to anything I do.

My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and will not play or do anything. My username is a bunch ...

Visitor

My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and wi...

Lyubka

Moderator

708 Views

1 replies

0 likes

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Superuser Contribution Spotify not working on PC, can't play anything

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my playlists and now has no functionality

Visitor

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my ...

Vasil

Moderator

356 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can I play Spotify on two separate PC's in office?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

660 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I can't log into the app using the facebook login

I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able to do it and don't know why mine is not working.

Newbie

I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able t...

Vasil

Moderator

415 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify app buged.

And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open on my windows, i tried reinstalling it bit nothing ...

Casual Listener

And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open ...

unclerk

Roadie

356 Views

1 replies

0 likes

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  • 1 replies
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Wrong install location

DeviceA regular Windows 10 computer. Operating SystemWindows, the version doesn't matter because folder redirection exists for ages. My Question or IssueThe spotify desktop app doesn't install properly. This is because the install path is wrong. Your...

Newbie

Device A regular Windows 10 computer.   Operating System Windows, the version doesn't matter because folder redirection exists for ages.   My Question or Issue The spotify deskt...

1700 Views

0 replies

0 likes

appdata
Install
install location
location
roaming
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Keyboard hot keys no longer working as of Spotify for Windows 1.2.8.923.g4f94bf0d

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueKeyboard hot keys for play, pause, next, and back no longer work as of the most recent update.

Newbie

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Keyboard hot keys for play, pause, next, and back no longer work as of the most recent update.

kaworu_bloodpaw

Roadie

363 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Skipping track shortcut

I have a windows 11 laptop and I wonder if there is a keyboard shortcut to skip tracks while spotify is minimalized. Kind regards,Paul

Casual Listener

I have a windows 11 laptop and I wonder if there is a keyboard shortcut to skip tracks while spotify is minimalized.   Kind regards, Paul

kaworu_bloodpaw

Roadie

65715 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I am not able to add songs to queue

For some reason I cant add a song to queue. I tried to add a song from a playlist to my queue while playing another playlist

Casual Listener

For some reason I cant add a song to queue. I tried to add a song from a playlist to my queue while playing another playlist

Alex

Spotify Legend

1401 Views

2 replies

0 likes

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Superuser Contribution mixes not working

when is play a mix and the first song ends it doesn't go onto the next song in the mix. instead, it just goes onto a random song

Visitor

when is play a mix and the first song ends it doesn't go onto the next song in the mix. instead, it just goes onto a random song

Vasil

Moderator

1351 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution me sale este mensaje cuando quiero reproducir canciones SPOTTIFY NO PUEDE

me sale este mensaje SPOTIFY NO PUEDE REPRODUCIR EN ESTOS MOMENTOS SI TIENES ARCHIVOS EN TU ORDENADOR PUEDES IMPORTARLOS

Newbie

me sale este mensaje SPOTIFY NO PUEDE REPRODUCIR EN ESTOS MOMENTOS SI TIENES ARCHIVOS EN TU ORDENADOR PUEDES IMPORTARLOS

Alex

Spotify Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Won't Play

Plan PremiumCountryTaiwanDevicePCOperating SystemWindows 10 My Question or IssueSome music can't playing, for example artist page popular song and in the album songs can't playing. But Top 50 playlist or add songs to personal playlist can playing.

Casual Listener

Plan Premium Country Taiwan Device PC Operating System Windows 10   My Question or Issue Some music can't playing, for example artist page popular song and in the album song...

Alex

Spotify Legend

804 Views

4 replies

0 likes

  • 804 Views
  • 4 replies
  • 0 likes

app wont work

app keeps saying Spotify can't play this right now if you have the file in your computer you can import it. The app was working perfectly fine yesterday morning then I started it last night and all it does is give me the same message. yes i have unin...

Casual Listener

app keeps saying Spotify can't play this right now if you have the file in your computer you can import it. The app was working perfectly fine yesterday morning then I started it last night and all i...

donnalorelei

Casual Listener

799 Views

5 replies

0 likes

  • 799 Views
  • 5 replies
  • 0 likes