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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84021 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796648 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24175 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3072 Views

0 replies

4 likes

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Superuser Contribution The website is slightly too wide for the browser window

The website and the PWA are slightly wider than the window, so on a laptop touchpad it scrolls a few pixels left/right instead of navigating forwards or backwards

Regular

The website and the PWA are slightly wider than the window, so on a laptop touchpad it scrolls a few pixels left/right instead of navigating forwards or backwards

Lyubka

Moderator

940 Views

5 replies

0 likes

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Superuser Contribution Problems with Windows app

For a while now, there's been problems with the Windows app. I've tried repairing, resetting and reinstalling, nothing helps, and no other suggested option helps. When i click into an artist, an album or something, it's simply impossible to start a l...

Casual Listener

For a while now, there's been problems with the Windows app. I've tried repairing, resetting and reinstalling, nothing helps, and no other suggested option helps. When i click into an artist, an albu...

Inbreak

Casual Listener

546 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Shuffle repeating the same series of songs in a loop

PlanPremiumCountryUKDeviceHP Spectre LaptopOperating SystemWindows 10 My Question or Issue I have a 3500+ song playlist, when I set it to play on shuffle and let it play it quite often repeats the same series of songs - so if I start it off at the be...

Newbie

Plan Premium Country UK Device HP Spectre Laptop Operating System Windows 10   My Question or Issue   I have a 3500+ song playlist, when I set it to play on shuffle and let it pl...

Sulring11

Visitor

1105 Views

2 replies

0 likes

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Superuser Contribution cant add liked songs or albums

reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc

Regular

reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc

MihailY

Moderator

1239 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution Delete the cache in cache_data

Hello,I noticed that a folder take lots of storage, this is where is located: C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data But I don't know if I can delete the files in cache data.Tha...

Newbie

Hello, I noticed that a folder take lots of storage, this is where is located:  C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data&n...

AlejaR

Moderator

669 Views

1 replies

0 likes

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Superuser Contribution So many popular songs are not available on spotify which is making people feel very frustated..

PlanFreeCountryIndiaDevice(Oppo F19 Pro, HP Laptop 15-da0xxx)Operating System(Android ColorOS 13.0, Windows 11) My Question or IssueMany Songs which are very popular in India and other countries too are not available at spotify.. They are removed wit...

Newbie

Plan Free Country India Device (Oppo F19 Pro, HP Laptop 15-da0xxx) Operating System (Android ColorOS 13.0, Windows 11)   My Question or Issue Many Songs which are very popular in India...

Vasil

Moderator

1301 Views

1 replies

0 likes

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Can't play any album on Windows unless I like/heart it

A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App.Here's a list of things I've noticed:· Playlists work fine.· I have zero issues using my phone, tablet or the web p...

Casual Listener

A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App. Here's a list of things I've noticed: · Playlists work fine. ...

bautixter

Casual Listener

595 Views

3 replies

3 likes

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Superuser Contribution Playlist covers on desktop

PlanPremiumCountryCanada DeviceHp LaptopOperating SystemWindows 11 My Question or IssueI I am on laptop and I saw the new UI on my other pc and it has the playlist covers on them on (In the picture) and I am on laptop and I think mines updated but do...

Casual Listener

  Plan Premium Country Canada   Device Hp Laptop Operating System Windows 11   My Question or Issue I I am on laptop and I saw the new UI on my other pc and it has the play...

Lyubka

Moderator

1927 Views

3 replies

0 likes

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Superuser Contribution Once I log in, Spotify will not play.

It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.

Newbie

It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.

MihailY

Moderator

404 Views

1 replies

0 likes

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Superuser Contribution Ad every 15 Minutes

Hello, I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which means at every two or three songs there is two ads to listen ...

Casual Listener

Hello,  I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which mea...

AlejaR

Moderator

2653 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Spotify won't play anything on PC or Web. Skips non-stop or refuses to act.

I have a PC installation and the app completely stopped playing any songs.When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist.When I tried web player, it constantly skips songs and never plays anything but ...

Casual Listener

I have a PC installation and the app completely stopped playing any songs. When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist. When I tried web player...

AlejaR

Moderator

872 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify on PC will not play songs unless I like/heart them.

I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the program multiple times and this problem has persisted for...

Casual Listener

I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the progra...

kaworu_bloodpaw

Roadie

702 Views

4 replies

4 likes

  • 702 Views
  • 4 replies
  • 4 likes

I want to cancel my one time 3 months plan on Spotify

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Visitor

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Billy-J

Spotify Star

822 Views

1 replies

0 likes

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Superuser Contribution Spotify no longer responds to anything I do.

My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and will not play or do anything. My username is a bunch ...

Visitor

My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and wi...

Lyubka

Moderator

733 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify not working on PC, can't play anything

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my playlists and now has no functionality

Visitor

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my ...

Vasil

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I play Spotify on two separate PC's in office?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

678 Views

1 replies

0 likes

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Superuser Contribution I can't log into the app using the facebook login

I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able to do it and don't know why mine is not working.

Newbie

I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able t...

Vasil

Moderator

416 Views

1 replies

0 likes

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  • 1 replies
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Spotify app buged.

And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open on my windows, i tried reinstalling it bit nothing ...

Casual Listener

And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open ...

unclerk

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
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Wrong install location

DeviceA regular Windows 10 computer. Operating SystemWindows, the version doesn't matter because folder redirection exists for ages. My Question or IssueThe spotify desktop app doesn't install properly. This is because the install path is wrong. Your...

Newbie

Device A regular Windows 10 computer.   Operating System Windows, the version doesn't matter because folder redirection exists for ages.   My Question or Issue The spotify deskt...

1729 Views

0 replies

0 likes

appdata
Install
install location
location
roaming
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Keyboard hot keys no longer working as of Spotify for Windows 1.2.8.923.g4f94bf0d

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueKeyboard hot keys for play, pause, next, and back no longer work as of the most recent update.

Newbie

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Keyboard hot keys for play, pause, next, and back no longer work as of the most recent update.

kaworu_bloodpaw

Roadie

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes