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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150398 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138379 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11277 Views

1 replies

6 likes

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Showing unplayable songs

Why the option to show unplayable songs is missing in the settings? I can't search them in the app now. I can search them only when I use Google!

Visitor

Why the option to show unplayable songs is missing in the settings? I can't search them in the app now. I can search them only when I use Google!

dinomight

Spotify Star

899 Views

1 replies

0 likes

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Superuser Contribution Spotify Website (www.spotify.com) and Spotify Desktop App doesn't work

PlanPremium (Family)CountryAustriaDevicePCOperating SystemWindows 11 My Question or IssueThis problem appeared randomly. First when I opened Spotify there was a blank screen, and if I tried to go on the Spotify website for the Spotify Setup I couldn'...

Newbie

Plan Premium (Family) Country Austria Device PC Operating System Windows 11   My Question or Issue This problem appeared randomly. First when I opened Spotify there was a blank screen,...

Jeremy

Spotify Legend

520 Views

1 replies

0 likes

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Superuser Contribution Apparently Windows installed Spotify app without my permission

I spotted Spotify mysteriously running upon boot up, yet I never installed it-- ever. One theory: Sometimes if there are Windows updates, updates to apps can squeeze through. And maybe I always had the app installed and somehow a setting in it change...

Newbie

I spotted Spotify mysteriously running upon boot up, yet I never installed it-- ever.   One theory: Sometimes if there are Windows updates, updates to apps can squeeze through. And maybe I alw...

Iselamar

Casual Listener

8163 Views

10 replies

2 likes

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Superuser Contribution [Windows] When Offline Search doesent work

PlanPremiumCountryGermanyDeviceHP250G5/HP ENVY/AMD Desktop PCOperating SystemWin11 or Win10 My Question or IssueHello, I have the problem that my search function does not work when Spotify is offline. I have previously downloaded several playlists, b...

Casual Listener

Plan Premium Country Germany Device HP250G5/HP ENVY/AMD Desktop PC Operating System Win11 or Win10   My Question or Issue Hello, I have the problem that my search function does not wor...

Eni

Moderator

612 Views

2 replies

0 likes

Offline issues
Search offline online
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Superuser Contribution Strange issue with recently played

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have encountered today following issue...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

OscarDC

Moderator

911 Views

7 replies

0 likes

Desktop
Playlists
Recently Played
Windows
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Solved!! Spotify Desktop works but is not able to connect to external devices

PlanPremiumCountryBelgiumDeviceAsus Laptop trying to connect to external device to play music e.g. Google Cast or Internet RadiaOperating SystemWindows 11 My Question or Issue I have the latest version of BitDefender on my machine and the firewall ru...

Casual Listener

Plan Premium Country Belgium Device Asus Laptop trying to connect to external device to play music e.g. Google Cast or Internet Radia Operating System Windows 11   My Question or Issue ...

BertXL

Casual Listener

623 Views

1 replies

0 likes

BitDefender
external device
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Superuser Contribution The Account button doesn't work on Windows 10 app

As I click my profile picture on the right side of the app, it opens the options.In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediately open my web-browser and go to my account.Now with t...

Roadie

As I click my profile picture on the right side of the app, it opens the options. In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediatel...

Eni

Moderator

585 Views

2 replies

0 likes

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Superuser Contribution "Sort Playlist" option for PC app

I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some option which are not available for PC users and even there...

Visitor

I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some op...

Eni

Moderator

280 Views

1 replies

0 likes

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Superuser Contribution Spotify APP on Win 10 doesn't play searched songs. This just makes the app not functional.

PlanPremiumCountrhyMexicoDeviceDesktop AppOperating System Windows 10 My Question or IssueI have seen a lot of claims of this, Desktop app doesn't play searched songs.I am using the latest version of the app.Is there a real solution for this ? can yo...

Visitor

Plan Premium Countrhy Mexico Device Desktop App Operating System  Windows 10   My Question or Issue I have seen a lot of claims of this, Desktop app doesn't play searched songs. ...

musicman369

Casual Listener

1326 Views

7 replies

1 likes

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Superuser Contribution Layout update

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 10 My Question or IssueThe layout change, but you forgot to put all songs/all albums/ all playlists etc. When you search for a new song don't show more the all playlists, songs ou albums r...

Visitor

Plan Premium Country Brazil   Device Desktop Operating System Windows 10   My Question or Issue The layout change, but you forgot to put all songs/all albums/ all playlists etc. ...

Vasil

Moderator

467 Views

1 replies

0 likes

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Solved!! Not able to use Spotify Connect from Android to Windows 11

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S21Operating SystemWindows 11 My Question or IssueSpotify connect has been working perfectly from my phone to my computer. I use my phone as a remote all the time. Last few days it's stopped working. I'...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S21 Operating System Windows 11   My Question or Issue Spotify connect has been working perfectly from my phone to my computer. I u...

britelle

Casual Listener

635 Views

2 replies

1 likes

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[Lyrics] Devanagari and location

PlanFreeCountry Italy/ChileDevicePCMy Question or IssueHi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all Hindi songs switched to teh English alphabet. Is there a way to come...

Casual Listener

Plan Free Country Italy/Chile Device PC My Question or Issue Hi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all H...

SuperNabla95

Casual Listener

444 Views

1 replies

0 likes

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Playlist reset after restart of Spotify

So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it though, the playlists resets to the first song that was...

Music Fan

So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it thou...

503 Views

0 replies

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Superuser Contribution WIndows 10 App Will Not Play.

Free PlanAustraliaPCWindows 10 Hi and thanks for taking the time to read this. PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progress remains greyed out no matter what I do. The Web version works and my An...

Casual Listener

Free Plan Australia PC Windows 10   Hi and thanks for taking the time to read this.   PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progr...

Vasil

Moderator

396 Views

2 replies

0 likes

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Superuser Contribution spotify app doesnt work but web player and phone do

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 My Question or Issuespotify app just doesnt work. It was like a week or two ago. Everything like spotify connect and the song display on discord doesnt work. I just now upgraded to premium ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 11   My Question or Issue spotify app just doesnt work. It was like a week or two ago. Everything like spotify connect ...

Jeremy

Spotify Legend

284 Views

1 replies

1 likes

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Solved!!Superuser Contribution I cant delete old local file from my liked songs

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10My Question or Issue .)I have an old local file that i added to my liked songs, and i've since then deleted the file from my pc, but the file refuses to leave my liked songs playlist, an...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue .) I have an old local file that i added to my liked songs, and i've since then deleted...

Jeremy

Spotify Legend

519 Views

1 replies

0 likes

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Superuser Contribution Album downloads don't work

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all).Can easily work around by just adding album to a playlist and downloading that...

Visitor

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all). Can easily work around by...

Jeremy

Spotify Legend

301 Views

1 replies

0 likes

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Superuser Contribution Removing song from my daily mixes

This is driving me crazy. I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (nice!). However, there's this dozen or so songs I absolutely loath...

Newbie

This is driving me crazy.    I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (...

Vasil

Moderator

421 Views

1 replies

0 likes

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Solved!!Superuser Contribution The devices do not connect

I want to report a connection error between devices of the spotify pc application, apparently the application and the desktop program is not connecting to external devices connected as IOS, in the prints sent, it clearly shows, I used the browser to ...

Casual Listener

I want to report a connection error between devices of the spotify pc application, apparently the application and the desktop program is not connecting to external devices connected as IOS, in the pr...

HurtCookie

Casual Listener

503 Views

2 replies

0 likes

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How to allow Spotify on firewall?

Hello there, PlanPremiumCountryHungaryDeviceDell OptiPlex 3020Operating SystemWindows 10 Spotify VersionSpotify Desktop 1.1.94.870Spotify Web from browser My Question or IssueI got the following message when logging in:"A firewall may be blocking Spo...

Newbie

Hello there,   Plan Premium Country Hungary Device Dell OptiPlex 3020 Operating System Windows 10   Spotify Version Spotify Desktop 1.1.94.870 Spotify Web from browser   ...

2987 Views

0 replies

1 likes

firewall
Windows
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