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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136278 Views
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  • Mac
    Windows
  • 136278 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52664 Views
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  • 33 likes
  • Windows
  • 52664 Views
  • 0 replies
  • 33 likes

[Desktop] Restore the Date Added column for Collaborated Playlists

With the recent update to the desktop interface, the "Date Added" column disappears for collaborative playlists. Instead, it's replaced with the column "Added By". In the old version, both columns would be available, but the new update removes the da...

  • Newbie
  • With the recent update to the desktop interface, the "Date Added" column disappears for collaborative playlists.  Instead, it's replaced with the column "Added By".  In the old version, bot...
  • 1183713111
  • Visitor
  • 265 Views
  • 1 replies
  • 4 likes
  • Desktop
  • 265 Views
  • 1 replies
  • 4 likes

Solved!! Annoying "facebook" thing in Windows 10 app

 PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueCan I remove in someway this window "connect to facebook" at the right side of the app? It's useless (for me ofc), rly annoying and takes up a lot of space.

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  • Casual Listener
  •   Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Can I remove in someway this window "connect to facebook" at the right side of the app? It's...
  • Th4natos1
  • Casual Listener
  • 340 Views
  • 2 replies
  • 1 likes
  • 340 Views
  • 2 replies
  • 1 likes

Superuser Contribution My secret playlist shows up when a friend is listening to it.

I use Spotify Premium on the desktop app (Windows 10). I made a secret playlist that I shared with only 1 friend. They followed it, but never made it public for their profile. However, it shows on their listening activity. I made another secret playl...

  • Newbie
  • I use Spotify Premium on the desktop app (Windows 10). I made a secret playlist that I shared with only 1 friend. They followed it, but never made it public for their profile. However, it shows on th...
  • Alex
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend Activity

PlanFreeCountryUnited States DeviceLaptop Operating SystemWindows 10 My Question or IssueAs of recently, I noticed one of my friends is missing from my friend activity list.I find this pretty strange because my friend will be listening to Spotify cur...

  • Visitor
  • Plan Free Country United States  Device Laptop  Operating System Windows 10   My Question or Issue As of recently, I noticed one of my friends is missing from my ...
  • Ivan
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 1 likes
  • 190 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryDenmarkDeviceCustom build PCOperating SystemWindows 10 My Question or IssueWhen I try to use the Spotify App for Windows 10, I get the message "Spotify can't play this right now. If you have the file on your computer you can import ...

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  • Newbie
  •   Plan Premium Country Denmark Device Custom build PC Operating System Windows 10   My Question or Issue When I try to use the Spotify App for Windows 10, I get the message "Sp...
  • Alex
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No translation for "See more" button

PlanPremiumCountryPolandDeviceMi Notebook 13.3Operating SystemWindows 10 My Issue:No translation for "See more" button on singer page (Using polish version).But "See less" translation is ok.

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  • Visitor
  • Plan Premium Country Poland Device Mi Notebook 13.3 Operating System Windows 10   My Issue: No translation for "See more" button on singer page (Using polish version). But "See ...
  • Alex
  • Moderator
  • 269 Views
  • 1 replies
  • 1 likes
  • issue
    translation
    Windows
  • 269 Views
  • 1 replies
  • 1 likes

Superuser Contribution New layout

PlanFreeCountryUSADevice PCOperating SystemWindows 10 My Question or IssueI closed the application cause i didnt need it at that moment but then when i opened it, the display was completely different. it was as if the Web Player layout was now in the...

  • Newbie
  • Plan Free Country USA Device  PC Operating System Windows 10   My Question or Issue I closed the application cause i didnt need it at that moment but then when i opened it, the di...
  • Ivan
  • Spotify Legend
  • 316 Views
  • 6 replies
  • 1 likes
  • 316 Views
  • 6 replies
  • 1 likes

Superuser Contribution Disabling listening activity

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat happens when you disable your listening activity after it was once enabled? Does your na...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue What ha...
  • Alex
  • Moderator
  • 967 Views
  • 3 replies
  • 0 likes
  • 967 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play a song from my Liked songs playlist

PlanFree/PremiumCountryMexicoDeviceDELL Operating SystemWindows 10 My Question or IssueWhen I start Spotify I do not visualize left bar complete (no one playlist is displayed) , but still can see them when I click on Your Library. But when I click an...

  • Casual Listener
  • Plan Free/Premium Country Mexico Device DELL  Operating System Windows 10   My Question or Issue When I start Spotify I do not visualize left bar complete (no one playlist is disp...
  • Alex
  • Moderator
  • 392 Views
  • 5 replies
  • 1 likes
  • 392 Views
  • 5 replies
  • 1 likes

[Desktop][Playlists] Return the dates for songs added/playlists created

Previously, the desktop version of Spotify had the dates for when songs were added to playlists visible. This feature was useful both in tracking when my playlists were created as well as seeing when playlists created by others were last updated. Per...

  • Visitor
  • Previously, the desktop version of Spotify had the dates for when songs were added to playlists visible. This feature was useful both in tracking when my playlists were created as well as seeing when...
  • 101 Views
  • 0 replies
  • 4 likes
  • Desktop
    Playlists
  • 101 Views
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Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountry Device(Laptop)Operating System(Windows 10) My Question or IssueI have uninstalled and reinstalled twice the Spotify app on the pc I still get the "Spotify can't play this right now. If you have the file on your computer you can imp...

  • Newbie
  • Plan Premium Country   Device (Laptop) Operating System (Windows 10)   My Question or Issue I have uninstalled and reinstalled twice the Spotify app on the pc I still get the "Spo...
  • Novy
  • Moderator
  • 240 Views
  • 5 replies
  • 1 likes
  • 240 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify wont show local files

PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueSomeone say me please, where is my local files?

  • Casual Listener
  • Plan Premium Country Ukraine Operating System Windows 10   My Question or Issue Someone say me please, where is my local files?
  • Eni
  • Moderator
  • 328 Views
  • 4 replies
  • 1 likes
  • 328 Views
  • 4 replies
  • 1 likes

Solved!! Restore old playlist

Hello, is it possible to restore an old playlist or an old state to be exact? I have all the songs I like to listen to saved in a single playlist. One day I decided to clean up the playlist and removed many songs. I would now like to know which songs...

  • Gig Goer
  • Hello,   is it possible to restore an old playlist or an old state to be exact? I have all the songs I like to listen to saved in a single playlist. One day I decided to clean up the playlist ...
  • TreyAnastasio
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

The new playlist design is horrible and hard to read

Is it only me or does anyone else think this was a huge step back? Playlists are now so big and cluttered when they used to be nice and compact and easier to read. Also again all settings for playlist sorting have reseted. I will never understand why...

  • Gig Goer
  • Is it only me or does anyone else think this was a huge step back? Playlists are now so big and cluttered when they used to be nice and compact and easier to read.   Also again all settings fo...
  • multi
  • Gig Goer
  • 414 Views
  • 3 replies
  • 6 likes
  • 414 Views
  • 3 replies
  • 6 likes

Superuser Contribution Friend activity not updating properly

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI've noticed that the listening activity is not updating properly. I have it on 2 Windows laptops and one of them would show that a friend is currently listening to a song,...

  • Regular
  • Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue I've noticed that the listening activity is not updating properly. I have it on 2 Windows l...
  • Novy
  • Moderator
  • 333 Views
  • 16 replies
  • 3 likes
  • 333 Views
  • 16 replies
  • 3 likes

Solved!!Superuser Contribution How can I get help from official spotify support?

My Question or IssueIs it only community support? Yersterday I have posted a topic with my issue and it is 0 comments below. How can i message to official spotify support which will 100% answer me?

  • Casual Listener
  • My Question or Issue Is it only community support? Yersterday I have posted a topic with my issue and it is 0 comments below. How can i message to official spotify support which will 100% answer me?
  • Alex
  • Moderator
  • 169 Views
  • 2 replies
  • 0 likes
  • 169 Views
  • 2 replies
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Solved!!Superuser Contribution Problem with mute shortcut key and full volume shortcut key

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a problem. I can't use after upda...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Alex
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • New spotify interface
    spotify for desktop
  • 266 Views
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Superuser Contribution Error in the "Good morning" section

1. My playlist "Открытия (1)" I deleted 25.04.2021 (shown in the screenshot). 2. Today is 28.04.2021 after the Windows version is launched, I saw the update of the "Good morning" section.2.1 And there a remote playlist appeared "Открытия (1)" (shown ...

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  • Visitor
  • 1. My playlist "Открытия (1)" I deleted 25.04.2021 (shown in the screenshot).                   2. Today is 28.04.2021 after the Windows v...
  • Ver
  • Spotify Legend
  • 573 Views
  • 7 replies
  • 0 likes
  • 573 Views
  • 7 replies
  • 0 likes

Solved!! Playlist Double-click is Bugged: Album-Art-click Doesn't Show Current Song / Speaker Icon

PlanPremium FamilyCountryUSADevicePCOperating SystemWindows 10Desktop Version1.1.27.472.gf6574b97 My Question or IssueWhen double-clicking a playlist it correctly shows the small "Now Playing" speaker icon to the right of the playlist's name, but doe...

  • Casual Listener
  • Plan Premium Family Country USA Device PC Operating System Windows 10 Desktop Version 1.1.27.472.gf6574b97   My Question or Issue When double-clicking a playlist it correctly shows t...
  • Wiikend
  • Regular
  • 1415 Views
  • 5 replies
  • 4 likes
  • 1415 Views
  • 5 replies
  • 4 likes