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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139202 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139202 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54931 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54931 Views
  • 0 replies
  • 33 likes

[Desktop][Developer] desktop: can no longer right click on album artwork

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite a lengthy playlist i will have to scroll to find it...

  • Visitor
  • with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite ...
  • amb0817
  • Regular
  • 188 Views
  • 2 replies
  • 2 likes
  • Desktop
    Developer
  • 188 Views
  • 2 replies
  • 2 likes

Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

  • Casual Listener
  • As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...
  • TreyAnastasio
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 316 Views
  • 1 replies
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Superuser Contribution Multiple devices

PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...

  • Casual Listener
  • Plan Free/Premium Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...
  • CarlosE
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist page on profile blank

PlanPremiumCountryUKDeviceSurfacebook 2Operating SystemWindows 10 My Question or IssueWhen I click on the see all playlists on my profile, it comes up with a blank page and my username at the top becomes without the '?' on the end. This also happens ...

  • Casual Listener
  • Plan Premium Country UK Device Surfacebook 2 Operating System Windows 10   My Question or Issue When I click on the see all playlists on my profile, it comes up with a blank page and m...
  • Alex
  • Moderator
  • 509 Views
  • 6 replies
  • 0 likes
  • 509 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sidebar is greyed out

Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...

  • Regular
  • Couldn't find any info on this in the forum so I thought I'd post about it.    The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...
  • Ver
  • Spotify Legend
  • 1117 Views
  • 7 replies
  • 1 likes
  • bug
    Desktop
    Windows
  • 1117 Views
  • 7 replies
  • 1 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

  • Music Fan
  • Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a)  Operating System Windows 10   My Question or Issue   When I am watching a video podcast (JRE) in ful...
  • benreeves
  • Newbie
  • 425 Views
  • 8 replies
  • 0 likes
  • 425 Views
  • 8 replies
  • 0 likes

Desktop not using Trusted Root CA Store

PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...

  • Casual Listener
  • Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...
  • albi17
  • Newbie
  • 436 Views
  • 1 replies
  • 1 likes
  • https
    proxy
  • 436 Views
  • 1 replies
  • 1 likes

Superuser Contribution windows 10 - after playing a album spotify opened automaticly webpages (bruteforcing)

PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...

  • Casual Listener
  •   Plan Free   Device Processor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors) Installed RAM 32/0 GB System type 64-bit operating system, x64-based processor Operating System ...
  • MafeG
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • bug
    issue
  • 248 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Don't fall back to laptop audio when external active paired device is turned off.

Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...

  • Newbie
  • Hello,   At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...
  • 81 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 81 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution there is only a black screen

PlanPremiumCountryTaiwanDevicePCok Pro late 2016)Operating SystemWindows 10 My Question or IssueMy spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exac...

Screenshot 2021-08-05 204314.png
  • Casual Listener
  •   Plan Premium Country Taiwan Device PC ok Pro late 2016)Operating System Windows 10   My Question or Issue My spotify application in win10 opened, there is only a black screen, ...
  • CarlosE
  • Moderator
  • 587 Views
  • 3 replies
  • 0 likes
  • Blackscreen
  • 587 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with time slider button

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows.I have noticed, that in web player version of Spotify I can't slide to specific time. Let me explain It more...

  • Roadie
  • Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows. I have noticed, that in web player version of Spotify I...
  • Noguri
  • Roadie
  • 723 Views
  • 2 replies
  • 0 likes
  • WebPlayer
  • 723 Views
  • 2 replies
  • 0 likes

Superuser Contribution Searching within a Playlist is not working as intended

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Search Option in my Spotify App is not working as it is intended(?). I am having an issue with adding playing a song when searching.Here's what happened.Let's s...

  • Casual Listener
  • Plan Premium Country Australia Device Desktop Operating System Windows 10   My Question or Issue My Search Option in my Spotify App is not working as it is intended(?). I am having an ...
  • Alex
  • Moderator
  • 299 Views
  • 3 replies
  • 1 likes
  • 299 Views
  • 3 replies
  • 1 likes

Superuser Contribution [BUG] win 10 64 close button shifted to other screen on maximize

Plan:PremiumCountry:LTDevice:Lenovo T490Operating System:Windows 10 64My Question or Issue:In expanded window, button group of 3 (minimize, close, and middle one) are shifted by one button to right and appears on other screen.STEPS TO RECREATE:1. pre...

  • Casual Listener
  • Plan: Premium Country: LT Device: Lenovo T490 Operating System: Windows 10 64 My Question or Issue: In expanded window, button group of 3 (minimize, close, and mi...
  • Eni
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "I don't like this song" no longer working

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueClicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to the next song but the selected track is not greyed out and will end up bein...

  • Casual Listener
  • Plan Premium Country Spain Device PC Operating System Windows 10   My Question or Issue Clicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to...
  • CarlosE
  • Moderator
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

  • Music Fan
  • When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...
  • CarlosE
  • Moderator
  • 356 Views
  • 4 replies
  • 0 likes
  • 356 Views
  • 4 replies
  • 0 likes

Superuser Contribution does not close online contact form

PlanPremiumCountryLTDevicestationary computerOperating SystemWindows 10 64 My Question or Issue does not close online contact formSTEPS TO RECREATE:1. Go to the online contact form.2. click on the button to close the form3. confirm closing by clickin...

  • Casual Listener
  • Plan Premium Country LT Device stationary computer Operating System Windows 10 64   My Question or Issue   does not close online contact form STEPS TO RECREATE: 1. Go to the...
  • CarlosE
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

why did i have to Google how to ask a question?

Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!

  • Regular
  • Had to google "how to ask a question in Spotify community" in order to get a link to page.  It's the most unhelpful 'help' I've seen!        
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Re;ated artosts" has completely disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu WHAT HAS HAPPENED TO RELATED ARTISTS???? I've tried searching the web, but all I can find is ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu &nbs...
  • AllFusion
  • Casual Listener
  • 230 Views
  • 4 replies
  • 0 likes
  • 230 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files detected but can't download

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of being able to play them on my phone. I've immediately run into an issue ...

  • Newbie
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue I have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of ...
  • Xenia
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes