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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2204 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152458 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

141025 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11361 Views

1 replies

6 likes

  • 11361 Views
  • 1 replies
  • 6 likes

Won't scrobble to last.fm after the new update

None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?

Newbie

None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?

12132246350

Newbie

2786 Views

9 replies

2 likes

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Solved!!Superuser Contribution Ctrl + L shortcut for search broken after latest update (1.1.94.870)

So after the update which has revamped the UI quite a bit, the Ctrl + L shortcut to put the search box into focus and type queries is broken. Steps to reproduce:1. Go to "Home" by clicking on the Home icon that is next to the search bar.2. Press Ctrl...

Gig Goer

So after the update which has revamped the UI quite a bit, the Ctrl + L shortcut to put the search box into focus and type queries is broken.   Steps to reproduce: 1. Go to "Home" by clicking...

Dian

Spotify Legend

458 Views

1 replies

1 likes

  • 458 Views
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  • 1 likes

Superuser Contribution Why did Spotify remove the shuffle feature?

Why can't I use the shuffle button to play a random song and create a new queue anymore? I don't really like the new layout and I really miss that original button. Is there any way to get it back?

Visitor

Why can't I use the shuffle button to play a random song and create a new queue anymore? I don't really like the new layout and I really miss that original button.    Is there any way to ...

DCinCali14

Casual Listener

1038 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution web player STOP

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there a way I can change settings for the web player to STOP after each play??? I'm using...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  &n...

Vasil

Moderator

416 Views

1 replies

0 likes

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Superuser Contribution Spotify automatically shuts down when I click the play button

PlanFreeCountryMainland ChinaDeviceMacbook Pro mid 2015Operating SystemWindows 10Spotify Version1.1.93.896.g3ae3b4f3 My Question or IssueThe app automatically closes when I try to play music.I've tried clean reinstall and restarting my laptop but non...

Newbie

Plan Free Country Mainland China Device Macbook Pro mid 2015 Operating System Windows 10 Spotify Version 1.1.93.896.g3ae3b4f3   My Question or Issue The app automatically closes when...

Jeremy

Spotify Legend

336 Views

1 replies

0 likes

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Superuser Contribution Uneditable Queue

Plan: PremiumCountry: US DeviceiPhone 11, iPhone 9, Samsung Galaxy S21, Dell LaptopOperating SystemiOS, android, Windows 10 My Question or IssueI keep having a problem(s) with the queue, the most frequent of which is that when I queue a second song o...

Newbie

Plan: Premium Country: US   Device iPhone 11, iPhone 9, Samsung Galaxy S21, Dell Laptop Operating System iOS, android, Windows 10   My Question or Issue I keep having a problem(s...

Jeremy

Spotify Legend

303 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify Immediately Crashes

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEvery time I Try to launch Spotify it immediately closes without launching.I have tried a variety of things including:-Restarting PC-Reinstalling Spotify-Updating Drivers-Updati...

Newbie

Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Every time I Try to launch Spotify it immediately closes without launching. I have tried a variety o...

Kiril

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
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Superuser Contribution Spotify App closes when minimised

PlanPremiumCountryAustraliaDeviceLaptopOperating SystemWindows 11 Pro 21H2 My Question or IssueI have the Spotify App installed from the Windows Store.If I minimise the app using the '_' button in the app title bar, then the playing music will stop a...

Visitor

Plan Premium Country Australia Device Laptop Operating System Windows 11 Pro 21H2   My Question or Issue I have the Spotify App installed from the Windows Store. If I minimise the app...

Alex

Spotify Legend

1623 Views

1 replies

0 likes

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Solved!!Superuser Contribution playlists contain a note symbol instead of the track number

PlanI am a paying customer.CountrySweden.DeviceMSI laptop.Operating SystemWindows 10.My Question or IssueSome of my playlists contain a note symbol instead of the track number that normally is displayed. I think it happens when I copy songs from anot...

Roadie

Plan I am a paying customer. Country Sweden. Device MSI laptop. Operating System Windows 10. My Question or Issue Some of my playlists contain a note symbol instead of the track number that ...

Andrew_Smith

Regular

3768 Views

10 replies

0 likes

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Superuser Contribution Spotify on laptop

I have Spotify on my phone and now I'd like to put the app on my laptop, Spotify want me to sign up again

Visitor

I have Spotify on my phone and now I'd like to put the app on my laptop, Spotify want me to sign up again

Eni

Moderator

409 Views

1 replies

0 likes

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Solved!!Superuser Contribution Preferences window doesn't open

PlanPremiumCountrySpainDeviceHP laptopOperating SystemWindows 10My Question or IssueI use the Spotify desktop application both with direct Internet connection (no proxy needed), at home, and with HTTPS proxy, at work.When I open the application at wo...

Newbie

Plan Premium Country Spain Device HP laptop Operating System Windows 10 My Question or Issue I use the Spotify desktop application both with direct Internet connection (no proxy needed), at ...

celioazevedo

Visitor

1600 Views

2 replies

0 likes

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Superuser Contribution "Add to playlist" dropdown length

The scaled length of the "Add to playlist" dropdown seem to be flawed when using several layers of nested playlists.PlanPremium CountryNorway DeviceMultiple devices; work and home desktop. Operating SystemWindows 10

Newbie

The scaled length of the "Add to playlist" dropdown seem to be flawed when using several layers of nested playlists. Plan Premium   Country Norway   Device Multiple devices; work ...

Eni

Moderator

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
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Superuser Contribution Spotify can't play this right now

I have a very unusual problem with playing songs.Firstly all songs from Searh menu cannot be played with "Spotify can't play this right now" which one isnt showing all time but when I added them into liked, it started playing.I tired all solutions li...

Casual Listener

I have a very unusual problem with playing songs. Firstly all songs from Searh menu cannot be played with "Spotify can't play this right now" which one isnt showing all time but when I added them in...

Eni

Moderator

1117 Views

7 replies

0 likes

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Spotify won't open if Inkscape is open

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueThis has been an ongoing issue for years and there is still is no definitive answer. Why does the Spotify desktop app refuse to open (with no error message or other indicatio...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue This has been an ongoing issue for years and there is still is no definitive answer. Why does the ...

Sebasty

Community Legend

268 Views

1 replies

0 likes

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Solved!!Superuser Contribution Webplayer: cannot switch from English to Dutch

For some time now, the Spotify web player has been presenting itself in English only. (Firefox). When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron. (Every song stops after 3 seconds). In Firefox I can open ...

Visitor

For some time now, the Spotify web player has been presenting itself in English only. (Firefox).   When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron...

user-removed

Not applicable

910 Views

8 replies

0 likes

Account
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Superuser Contribution Not adding an already added song makes the current playlist jump

PlanPremiumCountrySpain DevicePCOperating SystemWindows 10 My Question or IssueIn the Windows desktop application, when in a playlist selecting a song to "Add to playlist" and it turns out the song is already in the target playlist, so the popup to c...

Regular

Plan Premium Country Spain   Device PC Operating System Windows 10   My Question or Issue In the Windows desktop application, when in a playlist selecting a song to "Add to playl...

OscarDC

Moderator

285 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't reproduce albums only in windows desktop app

PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 My Question or IssueHi, for some reason I can't reproduce albums or single songs, only playlists from my windows app that worked fine for years. Clicking on play nothing happened. Before that,...

Casual Listener

Plan Premium Country Italy Device PC Operating System Windows 11   My Question or Issue Hi, for some reason I can't reproduce albums or single songs, only playlists from my windows app...

Jeremy

Spotify Legend

474 Views

3 replies

0 likes

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Superuser Contribution Problema con reproducción en Windows

Operating SystemWindows 10 My Question or IssueBuenas tardes. Tengo un problema en Spotify para Windows, por alguna razón una de mis listas se quedó "de fondo" en aleatorio, cuando me pongo a escuchar música en otra lista, al momento de cambiar de ca...

Newbie

Operating System Windows 10   My Question or Issue Buenas tardes.   Tengo un problema en Spotify para Windows, por alguna razón una de mis listas se quedó "de fondo" en alea...

Vasil

Moderator

331 Views

1 replies

0 likes

Playlist bug shuffle
windows 10 app
Windows 10 Application
  • 331 Views
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Superuser Contribution How to stop a song from playing/ being put in mixes ever at all.

PlanPremiumCountryUSADeviceIphone and Windows app Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a community answer to that, I want a response from Spotify. Why isn't this an option? I listened...

Newbie

  Plan Premium Country USA Device Iphone and Windows app     Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a communit...

Yordan

Moderator

1941 Views

1 replies

0 likes

  • 1941 Views
  • 1 replies
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