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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83895 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795693 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23932 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

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Spotify cannot play whole albums but allows to play playlists

This problem only exists while using Spotify on PC. While using it with iPhone it works perfectly.

Visitor

This problem only exists while using Spotify on PC. While using it with iPhone it works perfectly.

kaworu_bloodpaw

Roadie

360 Views

1 replies

0 likes

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Menus in web player are showing object names rather than display names

Web player on chrome. Instead of Home, Search, Your Library, See All menus are showing as view.web-player-home, navbar.search, navbar.your-library, shelf.see-all

Visitor

Web player on chrome. Instead of Home, Search, Your Library, See All menus are showing as view.web-player-home, navbar.search, navbar.your-library, shelf.see-all

kaworu_bloodpaw

Roadie

444 Views

1 replies

0 likes

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Superuser Contribution Submitting ideas

I'm trying to find the place to submit a new idea for implementation to Spotify in the future, however, I can't find it and I've seen two people post the link to where to do so although I have no clue where the button is on the linked page to do it.O...

Visitor

  I'm trying to find the place to submit a new idea for implementation to Spotify in the future, however, I can't find it and I've seen two people post the link to where to do so although I hav...

MihailY

Moderator

819 Views

3 replies

0 likes

spotify website layout
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Superuser Contribution Not sorting podcasts properly

PlanPremiumCountryIrelandDevice(Samsung Galaxy Book Go)Operating System(Windows 11.) My Question or IssueSpotify doesn't properly sort my podcasts by recently added. The one at the end was last uploaded yesterday and one of them in the middle was Mar...

Visitor

  Plan Premium Country Ireland Device (Samsung Galaxy Book Go) Operating System (Windows 11.)   My Question or Issue Spotify doesn't properly sort my podcasts by recently added. ...

Dian

Spotify Legend

407 Views

1 replies

1 likes

  • 407 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle playlist in the desktop app is broken

Some o the songs in the shuffle playslist aren't there, in its place there a blank song with no name, no artist, no album, no nothing. And when the play list get to that song, spotify just stop playing completely.

Casual Listener

Some o the songs in the shuffle playslist aren't there, in its place there a blank song with no name, no artist, no album, no nothing. And when the play list get to that song, spotify just stop playi...

Dian

Spotify Legend

660 Views

4 replies

0 likes

  • 660 Views
  • 4 replies
  • 0 likes

Refuses to play any songs on Desktop Win10

PlanPremium FamilyCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to open any of my playlists/library/liked songs, it shows a loading icon for ~30 seconds and then "Something went wrong while loading your albums." I can sea...

Casual Listener

Plan Premium Family Country US Device PC Operating System Windows 10   My Question or Issue When I try to open any of my playlists/library/liked songs, it shows a loading icon for ~30 ...

phazeHello

Casual Listener

1849 Views

2 replies

1 likes

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  • 2 replies
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Superuser Contribution Spotify keeps increasing the volume of all media open

When I open the Spotify app on my computer, the audio of any media playing from my web browser is doubled. Spotify doesn't change the volume on my computer, it remains at the level I set it at, but is considerably louder without changing the number. ...

Newbie

When I open the Spotify app on my computer, the audio of any media playing from my web browser is doubled. Spotify doesn't change the volume on my computer, it remains at the level I set it at, but i...

Eni

Moderator

405 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't download any music in new Desktop App

Hi, when I set a playlist to download, the progress bar just goes to the percentage of already-downloaded songs, and the icon in the playlist list keeps going in a circle. There is no download progress bar appearing in the usual place (below "Create ...

Regular

  Hi,  when I set a playlist to download, the progress bar just goes to the percentage of already-downloaded songs, and the icon in the playlist list keeps going in a circle. There is no ...

saerin

Regular

1963 Views

4 replies

0 likes

  • 1963 Views
  • 4 replies
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Solved!! spotify doesnt play music unless its in a playlist

PlanPremiumCountryU.SDevicePCOperating SystemWindows 10 My Question or IssueSpotify doesn't play music unless its in a playlist. I can't just search up a song and listen, I have to add it to a playlist first. It has become very annoying. Is there a f...

Casual Listener

Plan Premium Country U.S Device PC Operating System Windows 10   My Question or Issue Spotify doesn't play music unless its in a playlist. I can't just search up a song and listen, I h...

achitkara

Casual Listener

652 Views

2 replies

0 likes

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Superuser Contribution Spotify just stops playing my songs

On PC, Spotify just stops playing songs. When pressing play, it starts a random song. It`s been an ongoing issue in resent months. It appears on multiple pc`s not on my mobile app

Visitor

On PC, Spotify just stops playing songs. When pressing play, it starts a random song. It`s been an ongoing issue in resent months. It appears on multiple pc`s not on my mobile app

Vasil

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
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Superuser Contribution i live in israel, mixed language in app

i want my account to be fully english,today i noticed that the mixes names had automatically changedfrom "example mix" to "example מיקס" in the picture that previews that mixand there is also another tab that is below the "Best of artists" tabthat is...

Casual Listener

i want my account to be fully english, today i noticed that the mixes names had automatically changed from "example mix" to "example מיקס" in the picture that previews that mix and there is also a...

MihailY

Moderator

1207 Views

3 replies

0 likes

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Superuser Contribution One person not showing up on friend activity?

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueOnly some of my friends are showing up on friend activity. I have looked at threads which said that it's been fixed but they're still not showing up on my activity. And no, they haven...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue Only some of my friends are showing up on friend activity. I have looked at threads which said that it's been f...

MihailY

Moderator

17970 Views

14 replies

8 likes

  • 17970 Views
  • 14 replies
  • 8 likes

Windows Desktop Program Won't Play

My desktop app on Windows will not play. It says that I need to turn off "Offline Mode" in order to play a song. However, Offline Mode is already disabled. Separately, when I double click on certain songs, it says "this content is not available". On ...

Visitor

My desktop app on Windows will not play. It says that I need to turn off "Offline Mode" in order to play a song. However, Offline Mode is already disabled. Separately, when I double click on certain ...

kaworu_bloodpaw

Roadie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
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Solved!! Songs don't play from the artist's page/albums on the desktop app (windows)

Hey,If I try to play songs from the artist page/album they won't play. But If I add those songs to a playlist, they work, but only through the specific playlist. This problem appears only on the desktop app.I tried to clear the cache. update and rein...

Newbie

Hey, If I try to play songs from the artist page/album they won't play. But If I add those songs to a playlist, they work, but only through the specific playlist. This problem appears only on th...

kaworu_bloodpaw

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify seems to not work on my PC correctly

I opend the website as usualy in my browser Google-chrome but I also tried it on Edge as browser and both have the same issue I click on any button and nothing seems to work. I restarted my PC but still... I just want to click on a certain song or th...

Roadie

I opend the website as usualy in my browser Google-chrome but I also tried it on Edge as browser and both have the same issue   I click on any button and nothing seems to work. I restarted my ...

Alex

Spotify Legend

1662 Views

7 replies

1 likes

  • 1662 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution I can't hide played podcasts

PlanSpotify Premium DuoCountryBulgariaDeviceLaptop Dell Inspiron 7786Operating SystemWindows 10 My Question or IssueWith the latest update (Apr. 2021), I can sort podcasts only by date and length (interested feature!). But I miss/can't find how to hi...

Newbie

Plan Spotify Premium Duo Country Bulgaria Device Laptop Dell Inspiron 7786 Operating System Windows 10   My Question or Issue With the latest update (Apr. 2021), I can sort podcas...

sp0t1fy-hates-you

Visitor

13513 Views

7 replies

13 likes

hide
played
Podcasts
Windows 10 Application
  • 13513 Views
  • 7 replies
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New update crashes every 5 minutes

PlanPremiumCountryAustraliaDeviceDell inspiron 13 5378Operating SystemWindows 11 My Question or IssueApplication crashes every 5 minutes. When it crashes it becomes an unresponsive black screen.

Newbie

  Plan Premium Country Australia Device Dell inspiron 13 5378 Operating System Windows 11   My Question or Issue Application crashes every 5 minutes. When it crashes it becomes a...

kaworu_bloodpaw

Roadie

1720 Views

1 replies

0 likes

Bug Windows
unresponsive
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  • 1 replies
  • 0 likes