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podcast video not working

podcast video not working

Hello, the video option for podcasts is missing. I have checked all of my settings in my iPhone app. It is also not working on any other app (Windows PC, smart TV, etc.)
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3 Replies

Hey there, 

 

Thanks for reaching out about this and welcome to the Community.

 

Just to confirm, has this option always been missing or were you able to see it before? We'd also like to know if this happens with all podcasts or only with a specific one. 

 

On another note, could you let us know if you're using any VPNs?

 

We'll be on the lookout. 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Hi Eni, thank you. I was able to view video before. This happens with all podcasts. I do not use a VPN.

 

Appreciate your help.

Hey @shfx2988,

Thanks for getting back to us.

Would it be possible to check with a different account and a different internet connection (preferably from a different provider)?

Let us know how it goes.

MihailYModerator
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