Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80960 Views

40 replies

68 likes

  • 80960 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775005 Views

503 replies

64 likes

  • 775005 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17746 Views

17 replies

5 likes

  • 17746 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2778 Views

0 replies

4 likes

  • 2778 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution What's new broken on Desktop

Hello,I am writing to report an issue with the Desktop What's New Feed on Spotify. For more than a week now, I have been unable to access the feed on the Desktop app. This is what I see when I try to open it (pic 1). However, the feed works fine on t...

Visitor

Hello, I am writing to report an issue with the Desktop What's New Feed on Spotify. For more than a week now, I have been unable to access the feed on the Desktop app. This is what I see when I tr...

SeawaterMalone

Visitor

2671 Views

12 replies

0 likes

  • 2671 Views
  • 12 replies
  • 0 likes

Superuser Contribution songs will not play

PlanfreeCountryunited kingdomDevicewindows desktopOperating Systemwindows 10 My Question or Issuei try to play a song and it says spotify can't play this right now but when i try and play it on the web player it plays the song

Casual Listener

  Plan free Country united kingdom Device windows desktop Operating System windows 10   My Question or Issue i try to play a song and it says spotify can't play this right now bu...

AlejaR

Moderator

629 Views

3 replies

0 likes

"Now Playing"
  • 629 Views
  • 3 replies
  • 0 likes

Browsing albums using new sidebar

I have lots of albums saved for future listening, but the new sidebar makes it very difficult scrolling through them. I use compact mode, so all albums are listed as text. I tried disabling compact mode, but it's difficult scrolling through album thu...

Roadie

I have lots of albums saved for future listening, but the new sidebar makes it very difficult scrolling through them. I use compact mode, so all albums are listed as text.   I tried disabling ...

words_and_music

Newbie

981 Views

3 replies

2 likes

  • 981 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify crashes when trying to play local files

PlanPremiumDeviceHP LaptopOperating SystemWindows 10 My Question or Issuewhenever i try to play ANY local file that i have dragged on to a playlist, spotify will crash/close immediately. this does not happen with regular tracks on the same playlist, ...

Casual Listener

Plan Premium Device HP Laptop Operating System Windows 10   My Question or Issue whenever i try to play ANY local file that i have dragged on to a playlist, spotify will crash/close imme...

Joan

Moderator

2772 Views

4 replies

0 likes

  • 2772 Views
  • 4 replies
  • 0 likes

Superuser Contribution I need to restart spotify often to be able to play songs

PlanPremiumCountryFrance Operating SystemWindows 10 My Question or Issue Often spotify does not play songs.When i click on PLAY button nothing happens ( the button does not react: any green play buytton, or the white play button at the bottom).It is ...

Visitor

Plan Premium Country France  Operating System Windows 10   My Question or Issue     Often spotify does not play songs. When i click on PLAY button nothing happens ( the...

Susan_GP

Moderator

1334 Views

1 replies

0 likes

  • 1334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes immediatly

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWhenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon shows up for a split second in the tray. If I hover over it in the task...

Newbie

Plan Premium Country Sweden Operating System Windows 10   My Question or Issue Whenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon...

Huothar

Roadie

1567 Views

12 replies

2 likes

  • 1567 Views
  • 12 replies
  • 2 likes

Superuser Contribution Songs don't play on the Windows app

Hi. I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is not possible to play the content. if you downloaded it pleas...

Visitor

Hi.   I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is ...

user-removed

Not applicable

510 Views

4 replies

0 likes

  • 510 Views
  • 4 replies
  • 0 likes

Superuser Contribution desktop app

The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems.

Visitor

The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems....

Joan

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug Report - Incorrect Time

PlanPremiumCountryUnited KingdomDeviceWindows 11My Question or IssueThe "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spotify but the issue still happens.

Regular

Plan Premium Country United Kingdom Device Windows 11 My Question or Issue The "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spo...

OscarDC

Moderator

822 Views

5 replies

0 likes

  • 822 Views
  • 5 replies
  • 0 likes

Superuser Contribution Desktop lyrics sometime only show the current line and not the whole song

PlanPremiumCountryCanada DeviceHP EnvyOperating SystemWindows 10 My Question or IssueWhen I open the lyrics to a song on desktop, I am only seeing the current line and a couple upcoming lines. I have previously been able to see and scroll through the...

Newbie

Plan Premium Country Canada   Device HP Envy Operating System Windows 10   My Question or Issue When I open the lyrics to a song on desktop, I am only seeing the current line and...

Alex

Spotify Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sidebar with album and artist information

My Question or IssueHi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it anymore.For me, it was really helpful.

Casual Listener

My Question or Issue Hi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it any...

iim2godly

Casual Listener

6449 Views

12 replies

5 likes

  • 6449 Views
  • 12 replies
  • 5 likes

Solved!!Superuser Contribution Huge empty space in "add to playlist" dropdown

PlanPremiumCountryGermanyDeviceMultiple Computers (Desktops & Laptops)Operating SystemWindows 10 & Windows 11 My Question or IssueI have this issue where i have a huge empty space in the dropdown menu when adding a song to playlist.I attached a scree...

Newbie

Plan Premium Country Germany Device Multiple Computers (Desktops & Laptops) Operating System Windows 10 & Windows 11   My Question or Issue I have this issue where i have a hug...

cmbnlover

Casual Listener

797 Views

2 replies

0 likes

  • 797 Views
  • 2 replies
  • 0 likes

Superuser Contribution Access Denied on Windows 10 Desktop App

PlanFree/PremiumCountryItalyDeviceDesktopOperating SystemWindows 10 21h2 My Question or IssueI get this string when i access on spotify: AccessDeniedAccess DeniedTZ1A4TJN23DJH9BD6f3b75dAIMKXgTzzZOZ06p3YsT/GGYNEgusUkgWZnFMqLT2BnTkOL5g5cxX/VqVMwW6svJfq...

Casual Listener

Plan Free/Premium Country Italy Device Desktop Operating System Windows 10 21h2   My Question or Issue I get this string when i access on spotify:   AccessDeniedAccess DeniedTZ1...

Alex

Spotify Legend

1550 Views

3 replies

0 likes

  • 1550 Views
  • 3 replies
  • 0 likes

Superuser Contribution Minor bug in "About Spotify" pop-up window

If you open "About Spotify" from top left menu - pop-up window appears with text "Spotify () for Windows". I do not know what should be in "()", apparently some additional app identifier. The app is installed directly from the Spotify website and not...

Music Fan

If you open "About Spotify" from top left menu - pop-up window appears with text "Spotify () for Windows". I do not know what should be in "()", apparently some additional app identifier. &nbsp...

Mikhail94

Music Fan

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts will not play

Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist. Tried accessing old episodes of my current Podcast binge, and episodes of my older binges, and nothing! Even tried one that I had never listen...

Regular

Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist.  Tried accessing old episodes of my current Podcast binge, and episodes of my older bi...

OscarDC

Moderator

60459 Views

5 replies

3 likes

  • 60459 Views
  • 5 replies
  • 3 likes

Is it possible to revert the latest UI update?

PlanPremiumCountryUSADevice/Operating SystemWindows 10 Desktop My Question or IssueIs there an option to revert the UI to how it before the current update? The desktop app now looks the same as the webplayer. I can no longer scroll through all of an ...

Newbie

Plan Premium Country USA Device/Operating System Windows 10 Desktop   My Question or Issue Is there an option to revert the UI to how it before the current update? The desktop app now lo...

Kishiko

Casual Listener

7757 Views

8 replies

27 likes

  • 7757 Views
  • 8 replies
  • 27 likes

Superuser Contribution Lyrics don't appear in the app, but appear when opening on the song's web page

PlanPremiumCountryUSDevicePC / Redmi Note 9C NFCOperating SystemWindows 11 / Android 10 My Question or IssueLyrics for some songs do appear on its source (Musixmatch) and on the song's page in browser (https://open.spotify.com/track/xxxxxxxxxxxxxx ),...

Regular

Plan Premium Country US Device PC / Redmi Note 9C NFC Operating System Windows 11 / Android 10   My Question or Issue Lyrics for some songs do appear on its source (Musixmatch) and on ...

Susan_GP

Moderator

2018 Views

3 replies

0 likes

Desktop
lyrics
  • 2018 Views
  • 3 replies
  • 0 likes

Superuser Contribution 'Artists' tab not appearing in my library

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThere is no 'Artists' tab in my Library; the only two tabs I have are 'Playlists' and 'Albums'.According to this post, there should be a way to filter my L...

Newbie

Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10   My Question or Issue There is no 'Artists' tab in my Library; the only two tabs I have are 'Playlist...

Kiril

Moderator

658 Views

1 replies

0 likes

Desktop
  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Desktop app resizing library page

Desktop app keeps resizing library page after opening app in full screen and than in windowed mode

Newbie

Desktop app keeps resizing library page after opening app in full screen and than in windowed mode

Zomvivi

Music Fan

1093 Views

2 replies

2 likes

  • 1093 Views
  • 2 replies
  • 2 likes