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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

957 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142887 Views

83 replies

27 likes

  • 142887 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127393 Views

294 replies

22 likes

  • 127393 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10750 Views

1 replies

6 likes

  • 10750 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Not able to remove local files from liked song playlist

I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was able to hide my local files so there wasn't a separate...

Newbie

I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was abl...

sebadru

Visitor

12332 Views

14 replies

2 likes

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  • 14 replies
  • 2 likes

Superuser Contribution spotify is crashing when I launch it on windows 10

launching spotify the window opens momentarily then closes.I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked

Regular

launching spotify the window opens momentarily then closes. I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked

Lyubka

Moderator

1325 Views

12 replies

0 likes

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Superuser Contribution Disappear from "Discovered on"

Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...

Newbie

Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...

Lyubka

Moderator

783 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

windows and chromecast application: only in random

Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows desktop application, then I connect it to the audio chromecast of my stereo with the Android application. Thu...

Regular

Plan Free/ Country France   Operating System  Windows 10 et chromecast   My Question or Issue    Usually, I launch music through the spotify windows deskt...

Benoit2

Regular

536 Views

1 replies

1 likes

  • 536 Views
  • 1 replies
  • 1 likes

No Spotify DJ?

PlanPremiumCountryUSA (Florida)Operating SystemWindows 10 My Question or IssueI still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Today a friend of mine is able to access Spotify DJ, is it still rolling out...

Newbie

Plan Premium Country USA (Florida) Operating System Windows 10   My Question or Issue I still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Toda...

Sebasty

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
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Solved!!Superuser Contribution Can't play or open playlist

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueI can't play any song and if i try to open a playlist it tells me: cannot find playlist.

Regular

Plan Premium Country Italy Operating System Windows 10   My Question or Issue I can't play any song and if i try to open a playlist it tells me: cannot find playlist.

Eni

Moderator

1521 Views

15 replies

1 likes

  • 1521 Views
  • 15 replies
  • 1 likes

Superuser Contribution "Your Time Capsule" loses sync via 2 pcs using Connect

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great except this playlist. I think it's because the play...

Composer

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great ...

AlejaR

Moderator

347 Views

1 replies

1 likes

  • 347 Views
  • 1 replies
  • 1 likes

First song in radio doesn't play

When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first song, it will play. Attached is a screenshot of the error. Premium...

Casual Listener

When I start a song radio, it always says that the first song is not playable.  I have tried different songs, and artist radios.  If I play the second song and then go back to the first son...

kaworu_bloodpaw

Roadie

443 Views

1 replies

0 likes

song radio
Troubleshooting
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  • 1 replies
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Album bar/right side bar disapeared

PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...

Newbie

  Plan Premium Country Finland  Device Asus Gaming 2021 Laptop Operating System Windows 10   My Question or Issue The right side bar showing the playing playlist, album and ...

kaworu_bloodpaw

Roadie

494 Views

1 replies

1 likes

problem
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  • 1 replies
  • 1 likes

Solved!! Playlist time length differing between Windows and Android

PlanPremiumCountryUnited States DeviceDell Inspiron 7559 / Samsung Galaxy S7Operating SystemWindows 10 / Android Oreo (8.0.0) My Question or IssueOn my Windows PC, I have a playlist that shows a total length of 100hrs 53min, but the same playlist sho...

Casual Listener

Plan Premium Country United States    Device Dell Inspiron 7559 / Samsung Galaxy S7 Operating System Windows 10 / Android Oreo (8.0.0)   My Question or Issue On my Wind...

the_richter

Visitor

3861 Views

4 replies

0 likes

Android
Playlist Stats
Windows
Windows Android connect
  • 3861 Views
  • 4 replies
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Superuser Contribution lyrics disappearing

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.

Visitor

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.      

Kiril

Moderator

352 Views

1 replies

0 likes

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Solved!!Superuser Contribution Searching for a song on all playlists.

Hello,For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of them but it's a hassle so I was thinking is there a bet...

Casual Listener

Hello, For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of th...

Moorwen12

Casual Listener

871 Views

2 replies

0 likes

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Solved!!Superuser Contribution All spotify features no longer work

PlanFreeCountry BrazilDeviceNotebook ASUSOperating SystemWindows 10 My Question or IssueAll of my features in spotify simply stop working, I can not search for songs or even listen to the radio, my friends feed does not load, all other options (artis...

Casual Listener

Plan Free Country  Brazil Device Notebook ASUS Operating System Windows 10   My Question or Issue All of my features in spotify simply stop working, I can not search for songs or ...

scaronq

Visitor

11849 Views

5 replies

0 likes

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Solved!!Superuser Contribution Preferences window doesn't open

PlanPremiumCountrySpainDeviceHP laptopOperating SystemWindows 10My Question or IssueI use the Spotify desktop application both with direct Internet connection (no proxy needed), at home, and with HTTPS proxy, at work.When I open the application at wo...

Newbie

Plan Premium Country Spain Device HP laptop Operating System Windows 10 My Question or Issue I use the Spotify desktop application both with direct Internet connection (no proxy needed), at ...

celioazevedo

Visitor

1451 Views

2 replies

0 likes

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Superuser Contribution Select a speaker popup

Plan - PremiumCountry - USADevice - Windows PCOperating System - Windows 10 The Spotify player has a popup appear multiple times a day when I start listening to music to select a speaker. The popup appears above the "connect a device" button. This is...

Newbie

  Plan - Premium Country - USA Device - Windows PC Operating System - Windows 10   The Spotify player has a popup appear multiple times a day when I start listening to music to se...

AlejaR

Moderator

363 Views

1 replies

0 likes

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Superuser Contribution run in maximized state

PlanPremiumCountryKoreaDevicePCOperating SystemWindows 11 My Question or IssueEvery time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?

Newbie

Plan Premium Country Korea Device PC Operating System Windows 11   My Question or Issue Every time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?

MihailY

Moderator

592 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist won´t delete

I had a playlist called "a" and it shows on my recents (even if i've deleted it before in other platforms, in Windows I can't delete it because it throws a generic error) this issue only happens on Windows, in Android the playlist doesn't show.

Casual Listener

I had a playlist called "a" and it shows on my recents (even if i've deleted it before in other platforms, in Windows I can't delete it because it throws a generic error) this issue only happens on ...

Dian

Spotify Legend

811 Views

7 replies

0 likes

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[Web Player] Opening Spotify makes display turn off

My Question or IssueOpening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will result in the issue occuring again. PlanPremiumCountryA...

Casual Listener

My Question or Issue Opening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will re...

1154 Views

0 replies

7 likes

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Solved!!Superuser Contribution Bug report: Clicking the album cover for queued local file opens invalid URL in browser

Spotify for Windows1.1.79.763.gc2965cdf I found this very specific bug and though I'd share. How to replicate1. Start playing any music2. Go to your local files and add any of the local files to your queue3. Skip to the next song in the queue so that...

Regular

Spotify for Windows 1.1.79.763.gc2965cdf   I found this very specific bug and though I'd share.   How to replicate 1. Start playing any music 2. Go to your local files and add any of...

Popenet

Regular

4190 Views

14 replies

0 likes

bug
Desktop
local files
Windows
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Superuser Contribution Cannot access songs

PlanFreeCountryUnited KingdomDeviceLaptop HPOperating SystemWindows 10 IssueHello Spotify, I would like to report an issue about the app, recently it started restarting whenever I opened it up, after 30 seconds it kept restarting and I couldn't be ab...

Casual Listener

  Plan Free Country United Kingdom Device Laptop HP Operating System Windows 10   Issue Hello Spotify, I would like to report an issue about the app, recently it started restarti...

OscarDC

Moderator

368 Views

3 replies

0 likes

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  • 3 replies
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