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Skips around to random episodes

Skips around to random episodes

Plan: Premium

Country: US

Device: Lenovo Legion laptop

Operating System: Windows 11

 

For as long as I've used Spotify (on multiple laptops with Windows 10 and Windows 11), it's very buggy when trying to play podcasts. It frequently skips to the next or previous episode if I hit the 15 second jump button (it does this in the car as well with Android Auto). Frequently, it plays a different episode than the one I select and sometimes displays the correct episode and sometimes not. Sometimes it just stops playing the episode I'm listening to and skips to a random one.

This is so frequent now that I really can't enjoy listening anymore and will cancel if it is not fixed. I want to listen to Spotify to be relaxed, not grow increasingly frustrated with a product that has never worked correctly in the year and a half I've been using it. Clearly, this is not a compatibility issue or an update issue, it's a foundational issue. Reading through years of reports, it seems like this never goes away although "fixes" are periodically trotted out to no avail.

Don't bother responding unless you are offering something besides a software update or testing on another device, as this is clearly not the issue.

 

Reply
1 Reply

Hey @luxexnocte,

Thanks for reaching out.

Since we couldn't reproduce this behavior on our end and you've mentioned that this happens across different devices, we suspect that the issue lies in your account. Would you be willing to create a new one for a quick test?

Let us know how it goes.

MihailYModerator
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