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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1019 Views

0 replies

2 likes

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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143243 Views

83 replies

27 likes

  • 143243 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127646 Views

294 replies

22 likes

  • 127646 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10768 Views

1 replies

6 likes

  • 10768 Views
  • 1 replies
  • 6 likes

Superuser Contribution Error 409

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

1639 Views

5 replies

1 likes

  • 1639 Views
  • 5 replies
  • 1 likes

Superuser Contribution why cant i expand the album cover in the bottom left corner?

i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the album cover in the bottom left corner. is there a ...

Casual Listener

i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the...

ziljon

Casual Listener

785 Views

2 replies

2 likes

  • 785 Views
  • 2 replies
  • 2 likes

Superuser Contribution Windows App stops responding

PlanPremiumCountryUKDeviceDell G7 7700Operating SystemWindows 10 My Question or Issuei've installed the Spotify app, but it stops working within minutes of using it. Some of the options still respond when i click on them, but their functionality does...

Regular

Plan Premium Country UK Device Dell G7 7700 Operating System Windows 10   My Question or Issue i've installed the Spotify app, but it stops working within minutes of using it. Some of ...

MihailY

Moderator

1124 Views

14 replies

0 likes

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Superuser Contribution Randomly got logged off

I have an random issue I wanted to log in today, but it did not work even tho my password was correct, so I had to make a new password. Spotify worked for 2 hours after I got the new password, however I was gone to the kitchen to grab food and when I...

Roadie

I have an random issue   I wanted to log in today, but it did not work even tho my password was correct, so I had to make a new password. Spotify worked for 2 hours after I got the new passwor...

Lyubka

Moderator

333 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Windows app not playing at all

PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueToday my Spotify app on my PC gave me Error 409 so I tried redownloading it. Now I cannot play anything at all, see the video I attached. I have reinstalled many times I don't know what t...

Casual Listener

Plan Free Device PC Operating System Windows 10   My Question or Issue Today my Spotify app on my PC gave me Error 409 so I tried redownloading it. Now I cannot play anything at all, see...

kaworu_bloodpaw

Roadie

793 Views

4 replies

0 likes

  • 793 Views
  • 4 replies
  • 0 likes

Superuser Contribution Muffled Playback

PlanPremiumCountryUSADeviceWindows 10 Desktop My Question or IssueAll of a sudden, the playback on my desktop is muffled and with heavy bass. I have made no changes to the desktop or Spotify and have the latest Spotify update. Playback on my iPhone i...

Regular

Plan Premium Country USA Device Windows 10 Desktop   My Question or Issue All of a sudden, the playback on my desktop is muffled and with heavy bass.  I have made no changes to the ...

Susan_GP

Moderator

299 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists in Friend Activity?

Does friend activity show the public playlist you are listening to? 

Visitor

Does friend activity show the public playlist you are listening to?  

kaworu_bloodpaw

Roadie

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t no longer download liked songs

At the start of the year I was capable listen my favourite song offline, but like a month ago when I was offline a wasn’t able to play any liked song and the download button for liked songs also disappeared. There is no other problem download anythin...

Newbie

At the start of the year I was capable listen my favourite song offline, but like a month ago when I was offline a wasn’t able to play any liked song and the download button for liked songs also disa...

Susan_GP

Moderator

657 Views

1 replies

0 likes

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  • 1 replies
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The hideous new interface...

- "friends activity" button VANISHED;- album cover "expand" option is covering the playlists;- everything is obnoxiously large, a very bad use of space (this ruined the "expand" option for album covers);- it's just plain UGLY. The reason this makes m...

Music Fan

- "friends activity" button VANISHED; - album cover "expand" option is covering the playlists; - everything is obnoxiously large, a very bad use of space (this ruined the "expand" option for album ...

cosmicbunny

Music Fan

1148 Views

4 replies

7 likes

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  • 4 replies
  • 7 likes

Playing music uses significant resources - suspicous behaviour

PlanPremiumCountryCanadaDeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThe applications hovers between 15-25% through out the session when used. I have restarted the machine and have no downloads happening. This is what it takes t...

Music Fan

Plan Premium Country Canada Device Surface Book 2 Operating System Windows 10   My Question or Issue The applications hovers between 15-25% through out the session when used. I hav...

kaworu_bloodpaw

Roadie

596 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution App Not Loading music

When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist

Newbie

When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist

Eni

Moderator

393 Views

2 replies

0 likes

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Release notes?

Is there such a thing as a changelog for Spotify updates, specifically to the desktop app? I live in hope that one day I can browse my saved albums in the main window. Thanks

Roadie

Is there such a thing as a changelog for Spotify updates, specifically to the desktop app?   I live in hope that one day I can browse my saved albums in the main window.   Thanks

Jenjam

Roadie

11399 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

Superuser Contribution Hide the song on desktop app

I cannot hide the song on desktop app. The song keeps playing after a couple of time. It is so annoying. I found out that someone get the same trouble for a long time. Why do you keep it?

Casual Listener

I cannot hide the song on desktop app. The song keeps playing after a couple of time. It is so annoying. I found out that someone get the same trouble for a long time. Why do you keep it?

bingohandjob

Regular

2257 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Problems with webplayer

PlanFreeCountryMaltaDeviceAcer Aspire LaptopOperating SystemWindows 10 I use the webplayer on the chrome browser. My Question or IssueSongs stop playing after the first few seconds or else a song plays well then the next one plays with no sound. The ...

Music Fan

Plan Free Country Malta Device Acer Aspire Laptop Operating System Windows 10   I use the webplayer on the chrome browser.   My Question or Issue Songs stop playing after the fi...

kaworu_bloodpaw

Roadie

3486 Views

4 replies

1 likes

  • 3486 Views
  • 4 replies
  • 1 likes

Solved!! Spotify not loading anything at all

PlanFreeCountryCroatoaDevicePcOperating SystemWindows 10 My Question or IssueIn the last few days, my spotify on pc has been crashing after playing a song for about 15-20 seconds. I finally installed the new version, but that only brought up more pro...

Casual Listener

Plan Free Country Croatoa Device Pc Operating System Windows 10   My Question or Issue In the last few days, my spotify on pc has been crashing after playing a song for about 15-20 sec...

kaworu_bloodpaw

Roadie

3224 Views

3 replies

0 likes

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Solved!!Superuser Contribution Alot of Issues that starts with not being able to play songs

PlanFreeCountryAustrailiaDeviceDesktop PcOperating SystemWindows 10 My Question or Issue I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening i...

Casual Listener

Plan Free Country Austrailia Device Desktop Pc Operating System Windows 10   My Question or Issue   I think the main problem root cause is that The web player seems functional&nb...

SuicidalSpree

Casual Listener

664 Views

6 replies

1 likes

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Superuser Contribution Incomming Softphone call causes Spotify to: unpause, increase volume and freeze the app

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11 Pro (21H2) My Question or IssueWhen I get an incomming softphone call on the "3Kontakt" app the following behavior occurs:1) If Spotify is playing music at the time then the volume goes up a...

Newbie

Plan Premium Country Denmark Device PC Operating System Windows 11 Pro (21H2)   My Question or Issue When I get an incomming softphone call on the "3Kontakt" app the following behavior...

thephenomenal12

Regular

1587 Views

2 replies

0 likes

Crash
freeze
Softphone
  • 1587 Views
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Volume ramp on pause/play as of 4/27/23

This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback, there is now a ramp down to silent and a ramp up ...

Casual Listener

This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback...

Mrcdr

Newbie

359 Views

2 replies

1 likes

  • 359 Views
  • 2 replies
  • 1 likes

Solved!! I always get a notification of A NEW UPDATE that doesn't work

Hello!PlanPremiumCountryPerúDevicePCOperating SystemWindows 10My Question or IssueEvery time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I hit it it just restarts the app and nothing happens. I have been having ...

Casual Listener

Hello! Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue Every time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I...

Amay

Spotify Star

983 Views

7 replies

1 likes

  • 983 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Is this normal? Spotify web down on desktop PC

PlanFreeCountryItalyDevice(AMD Desktop PC 2021)Operating System(Windows 11 pro) My Question or IssueSpotify web down on desktop PC, different browsers down too, App not working too. Account works on different PC or smartphone

Casual Listener

  Plan Free Country Italy Device (AMD Desktop PC 2021) Operating System (Windows 11 pro)   My Question or Issue Spotify web down on desktop PC, different browsers down too, App n...

OscarDC

Moderator

809 Views

5 replies

0 likes

  • 809 Views
  • 5 replies
  • 0 likes