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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80970 Views

40 replies

68 likes

  • 80970 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775100 Views

503 replies

64 likes

  • 775100 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17762 Views

17 replies

5 likes

  • 17762 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2781 Views

0 replies

4 likes

  • 2781 Views
  • 0 replies
  • 4 likes

Superuser Contribution Clicking "...Show more" on a podcast description makes Spotify scroll to the end

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the way to the end of the description. Quite annoying for pod...

Visitor

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the w...

Dian

Spotify Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changelog / Release Notes

When version 1.1.46.916 of the Windows desktop app made a mess with local files, I rolled back to 1.1.42.622 and blocked updates, and I've been doing fine for about a month.Now I hear the lates version fixes the local files issue, but frankly I don't...

Gig Goer

When version 1.1.46.916 of the Windows desktop app made a mess with local files, I rolled back to 1.1.42.622 and blocked updates, and I've been doing fine for about a month. Now I hear the lates ver...

Rippsblack

Regular

31526 Views

3 replies

15 likes

  • 31526 Views
  • 3 replies
  • 15 likes

music keeps stopping and coming back many times a day.

Hello I come here to tell my story, the story is long.Well, I've been having this problem for about 6 months.I listen to music every day and out of nowhere the music is stopping playing, the player shows that it is continuing but it pauses and after ...

Casual Listener

Hello I come here to tell my story, the story is long. Well, I've been having this problem for about 6 months. I listen to music every day and out of nowhere the music is stopping playing, the play...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Avoiding screen saving while using Spotify

DeviceLaptop + screenOperating SystemWindows 10 My Question or IssueHello,Can you add an option in the Spotify application to stop the screen saving of the PC while Spotify is playing (like a video software)?My PC is connected to an external screen w...

Newbie

Device Laptop + screen Operating System Windows 10   My Question or Issue Hello, Can you add an option in the Spotify application to stop the screen saving of the PC while Spotify is play...

fgprim

Newbie

5111 Views

3 replies

2 likes

  • 5111 Views
  • 3 replies
  • 2 likes

Superuser Contribution mouse cursor issue

PlanPremiumCountryDenmarkDeviceCustom builtOperating SystemWindows 10 My Question or Issuewhenever i have spotify as my main window, the cursor flickers in place and cannot be moved, i cannot play songs or touch any buttons on the computer until i al...

Casual Listener

Plan Premium Country Denmark Device Custom built Operating System Windows 10   My Question or Issue whenever i have spotify as my main window, the cursor flickers in place and cannot b...

OscarDC

Moderator

2363 Views

1 replies

0 likes

bug
  • 2363 Views
  • 1 replies
  • 0 likes

Superuser Contribution la musica se deja de escuchar cuando conecto el parlante

la musica se escucha bien desde la compu, pero cuando conecto un parlante (sony) no la puede reproducir. Que debo hacer? Gracias

Newbie

la musica se escucha bien desde la compu, pero cuando conecto un parlante (sony) no la puede reproducir. Que debo hacer? Gracias

leoscolari

Regular

1488 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Desktop Windows not working properly

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueWhen I open up Spotify and log into my account there is an very noticeable difference between the Spotify browser and Spotify app on Windows. On the browser it shows my profi...

Newbie

  Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue When I open up Spotify and log into my account there is an very noticeable difference betw...

Alex

Spotify Legend

3499 Views

1 replies

0 likes

  • 3499 Views
  • 1 replies
  • 0 likes

I can't rearrange my playlist order.

I'm not sure if the feature was removed since Spotify's new updates, but I can't seem to rearrange the order of my playlists anymore. Usually, I just left click and drag a playlist in a certain order I want it to be in, but it doesn't work for me any...

Visitor

I'm not sure if the feature was removed since Spotify's new updates, but I can't seem to rearrange the order of my playlists anymore. Usually, I just left click and drag a playlist in a certain order...

Amay

Spotify Star

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Cover images stop showing

PlanPremiumCountryGermanyDeviceLaptopOperating SystemWindows 10 My Question or IssueAfter playing a few songs, the cover images of songs will stop showing up. I can view the image by using the arrow to expand, but once I collapse it again, the image ...

Roadie

  Plan Premium Country Germany Device Laptop Operating System Windows 10   My Question or Issue After playing a few songs, the cover images of songs will stop showing up. I can v...

Amay

Spotify Star

370 Views

1 replies

0 likes

cover
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Page stuck

PlanPremiumCountryCroatiaDeviceWindows 10 PC, Samsung Galaxy 21+ (Android)Operating SystemAndroid 11, Windows 10 My Question or IssueGood Afternoon section of Home Page on my profile does not update. This is the same on PC and mobile phone (see scree...

Regular

Plan Premium Country Croatia Device Windows 10 PC, Samsung Galaxy 21+ (Android) Operating System Android 11, Windows 10   My Question or Issue Good Afternoon section of Home Page ...

rafaelz-us

Newbie

2186 Views

11 replies

1 likes

  • 2186 Views
  • 11 replies
  • 1 likes

Superuser Contribution My playlist lost over 500 followers overnight

Hello. As the subject states, one of my playlists saw a huge drop in the follower count overnight and this is not the first time this has happened. I don't think people just decided to unfollow the list. Any idea of what might have happened? Could so...

Newbie

Hello. As the subject states, one of my playlists saw a huge drop in the follower count overnight and this is not the first time this has happened. I don't think people just decided to unfollow the l...

EL_Chap_Nation

Newbie

4948 Views

18 replies

0 likes

  • 4948 Views
  • 18 replies
  • 0 likes

Top recommendations for you is NOT updating

For the past 3 weeks the "top recommendations for you" has not been updated at all. It's true for all my laptops. Both work and private machines. Please fix the issue. Another thing I have been complaining about that you have ignored is that it's not...

Roadie

For the past 3 weeks the "top recommendations for you" has not been updated at all.   It's true for all my laptops. Both work and private machines.   Please fix the  issue.  ...

ThatRanger92

Visitor

6003 Views

13 replies

9 likes

  • 6003 Views
  • 13 replies
  • 9 likes

spotify stops playing

PlanfreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently spotify will randomly stop playing music. It happenes during adds. The add will want to play, but it just sits there on 0 of 30 seconds. I tried reinstalling the app, b...

Casual Listener

Plan free Country USA Device PC Operating System Windows 10   My Question or Issue Recently spotify will randomly stop playing music.  It happenes during adds.  The add will ...

stickyfingers-5074

Visitor

2421 Views

7 replies

5 likes

Bugged playback
  • 2421 Views
  • 7 replies
  • 5 likes

Superuser Contribution Web Player and Desktop App not working

PlanPremiumCountrySingaporeDeviceASUS 2018 Windows LaptopOperating SystemWindows 10 My Question or IssueHi, I've been unable to get Spotify to work on both the Web Player and the Desktop app. I only started facing this problem in the last couple of w...

Casual Listener

  Plan Premium Country Singapore Device ASUS 2018 Windows Laptop Operating System Windows 10   My Question or Issue Hi, I've been unable to get Spotify to work on both the Web Pl...

k3vln

Casual Listener

2144 Views

3 replies

0 likes

  • 2144 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop App Crashes on Launch ONLY on My Account

PlanPremium (Duo, I am the plan admin)CountryUSADeviceHP Omen 45L & Razer Blade Pro 17Operating SystemWindows 11 & Windows 10 My Question or IssueBeen trying to sort this with both the @SpotifyCares support Twitter and the Spotify Support website mes...

Visitor

Plan Premium (Duo, I am the plan admin) Country USA Device HP Omen 45L & Razer Blade Pro 17 Operating System Windows 11 & Windows 10   My Question or Issue Been trying to sort ...

Alex

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

I downloaded a file and it was a malware for spotify

PlanFreeCountryIsraelDevicePcOperating SystemWindows 10 My Question or IssueOk so the other day i download a "free" spotify premium on my pc and what it did is just awful. I knew it wont work but now i cant use the spotify app and the web player and ...

Casual Listener

  Plan Free Country Israel Device Pc Operating System Windows 10   My Question or Issue Ok so the other day i download a "free" spotify premium on my pc and what it did is just a...

mragvania

Casual Listener

1177 Views

4 replies

0 likes

  • 1177 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Desktop] Local files album art problems

Some album art from local files won't load properly and will display the album art of the previous song. I tried EVERYTHING and I can't seem to fix it. Here is a list of what I tried :-Changing the directory-Reinstalling Spotify-Making sure there are...

Gig Goer

Some album art from local files won't load properly and will display the album art of the previous song. I tried EVERYTHING and I can't seem to fix it.    Here is a list of what I tried :...

Alex

Spotify Legend

491 Views

2 replies

1 likes

Desktop
  • 491 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist folder view

PlanPremiumCountryBelgiumDeviceDell Latitude 5501Operating SystemWindows 10 My Question or IssueRecently, the desktop interface (both web and app) of spotify has changed. Since then, my playlist subfolders are not displayed anymore, but directly the ...

Music Fan

Plan Premium Country Belgium Device Dell Latitude 5501 Operating System Windows 10   My Question or Issue Recently, the desktop interface (both web and app) of spotify has changed. Sin...

OllNoll

Casual Listener

3418 Views

10 replies

7 likes

  • 3418 Views
  • 10 replies
  • 7 likes