Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30548 Views
  • 72 replies
  • 24 likes
  • 30548 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61078 Views
  • 256 replies
  • 21 likes
  • 61078 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3825 Views
  • 1 replies
  • 6 likes
  • 3825 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143625 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143625 Views
  • 0 replies
  • 26 likes

Superuser Contribution Playback speed seems to be sped up on Desktop app

I've been listening to some songs I am VERY familiar with, and they seem to be playing much faster than they should be. Some sound just faster, but other, slower songs get distorted.

  • Newbie
  • I've been listening to some songs I am VERY familiar with, and they seem to be playing much faster than they should be. Some sound just faster, but other, slower songs get distorted.
  • Lyubka
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesn't detect external speakers unplug on laptop Realtek HD audio

Spotify version1.1.53.608.g7ed9c03a (Microsoft Store version) DeviceMSI GS66 laptop with Realtek HD audio chispethttps://www.msi.com/Laptop/GS66-Stealth-10SX/Specification Operating SystemWindows 10 20H2 (19042.844)Realtek HD Audio Codecs 6.0.9102 My...

  • Regular
  • Spotify version 1.1.53.608.g7ed9c03a (Microsoft Store version)   Device MSI GS66 laptop with Realtek HD audio chispet https://www.msi.com/Laptop/GS66-Stealth-10SX/Specification   Ope...
  • MihailY
  • Moderator
  • 2684 Views
  • 14 replies
  • 1 likes
  • 2684 Views
  • 14 replies
  • 1 likes

Superuser Contribution playlist view

Hi - When using Spotify on the windows desktop app, I click on Home, then playlist and the screen is then dominated by all my 'playlists', but the hierachy is lost...it just lists out all playlists not 'master & slave' playlists. This is really poor ...

  • Visitor
  • Hi - When using Spotify on the windows desktop app, I click on Home, then playlist and the screen is then dominated by all my 'playlists', but the hierachy is lost...it just lists out all playlists ...
  • MihailY
  • Moderator
  • 263 Views
  • 1 replies
  • 1 likes
  • 263 Views
  • 1 replies
  • 1 likes

Solved!! Playlists don't sync between PCs or Android

I use spotify on 2 PCs and an Android phone. A while ago (weeks) I noticed playlists didn't sync between PC and Android, but I guessed from PC to Android might take a while (even though the devices were on the same wifi network). Lately (days) playli...

  • Regular
  • I use spotify on 2 PCs and an Android phone.   A while ago (weeks) I noticed playlists didn't sync between PC and Android, but I guessed from PC to Android might take a while (even though th...
  • sierana
  • Visitor
  • 13868 Views
  • 12 replies
  • 0 likes
  • Windows
  • 13868 Views
  • 12 replies
  • 0 likes

Superuser Contribution Features missing from Hip Hop genre.

Previous to Monday, the Hip Hop genre had multiple sections such as "Popular Playlists", "New Releases", "Viral Hits", "Throwbacks", etc. As of today, none of these sections are available within the Hip Hop genre and instead it's just a bunch of rand...

  • Casual Listener
  • Previous to Monday, the Hip Hop genre had multiple sections such as "Popular Playlists", "New Releases", "Viral Hits", "Throwbacks", etc. As of today, none of these sections are available within the ...
  • MihailY
  • Moderator
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching playback devices to PC during podcast causes episode to stop.

I routinely switch between my phone (iOS), PC (Windows 10), and SONOS speakers while listening to podcasts, depending on what I'm doing. Leaving the house, switch to phone. Come home, switch to computer. Done with computer, switch to speakers. As a c...

  • Regular
  • I routinely switch between my phone (iOS), PC (Windows 10), and SONOS speakers while listening to podcasts, depending on what I'm doing. Leaving the house, switch to phone. Come home, switch to com...
  • MihailY
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't access to local album from local files on free desktop version.

I switched from Groovy to Spotify because of the track cover art not displaying correctly in Groovy.I have around 300 mp3 files added as local files in the free desktop version of spotify. UX seems to be really cool but i can't filter my local files ...

  • Newbie
  • I switched from Groovy to Spotify because of the track cover art not displaying correctly in Groovy. I have around 300 mp3 files added as local files in the free desktop version of spotify. UX seems...
  • AlejaR
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to speakers while connected to VPN

PlanPremiumCountryUSADeviceDell Latitude 7310Operating SystemWindows 10 My Question or IssueWhen using the Spotify Desktop app on my work laptop I am unable to connect to my Alexa speakers while on my home Wi-Fi. My work laptop uses a VPN and I suspe...

  • Newbie
  • Plan Premium Country USA Device Dell Latitude 7310 Operating System Windows 10   My Question or Issue When using the Spotify Desktop app on my work laptop I am unable to connect to my ...
  • OscarDC
  • Moderator
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect hitbox for minimise, maximise, & close buttons on displays with different scalings

PlanPremiumCountryMalaysiaDeviceZephyrus G14 (Ryzen 9 4900HS, RTX 2060)Operating SystemWindows 11 22H2Spotify VersionSpotify for Windows1.1.96.785.g464c973axpui_2022-10-12_1665572918637_464c973cef_105.3.38+g2a6a54b+chromium-105.0.5195.102 My Question...

sxxov_1-1665804411554.png sxxov_0-1665804343168.png
  • Casual Listener
  • Plan Premium Country Malaysia Device Zephyrus G14 (Ryzen 9 4900HS, RTX 2060) Operating System Windows 11 22H2 Spotify Version Spotify for Windows 1.1.96.785.g464c973a xpui_2022-10-12_16655...
  • MihailY
  • Moderator
  • 286 Views
  • 3 replies
  • 0 likes
  • buttons
    Close Button
    maximise
    maximize
    minimise
    minimize
    Windows
  • 286 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can only play songs that are in a playlist using the app

PlanPremiumCountryUSADevicePC desktopOperating SystemWindows 10 My Question or IssueAs the title states, I can only play songs that are in a playlist. If I go directly to an album and hit play, everything is greyed out. If I put that album into a pla...

  • Regular
  •   Plan Premium Country USA Device PC desktop Operating System Windows 10   My Question or Issue As the title states, I can only play songs that are in a playlist. If I go directl...
  • Lyubka
  • Moderator
  • 1956 Views
  • 15 replies
  • 3 likes
  • 1956 Views
  • 15 replies
  • 3 likes

Superuser Contribution web player picture in picture disables media control.

On Windows you can assign gestures on the touch pad to do different actions and on mine i have 4 finger swipe left and right to change song and 4 finger up and down to change volume. This typically works with the web player however today i decided to...

  • Newbie
  • On Windows you can assign gestures on the touch pad to do different actions and on mine i have 4 finger swipe left and right to change song and 4 finger up and down to change volume. This typically&n...
  • Eni
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution windows client completely nonfunctional

what did they do to the windows client? i haven't made any major changes to my PC or anything and all the sudden a couple of days ago it just will not run at all with a "something went wrong" error i've been trying to solve it and spotify's support i...

  • Newbie
  • what did they do to the windows client? i haven't made any major changes to my PC or anything and all the sudden a couple of days ago it just will not run at all with a "something went wrong" error ...
  • matzel
  • Gig Goer
  • 204 Views
  • 2 replies
  • 1 likes
  • 204 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify connect not working and queue won't clear

PlanPremiumCountryAustralia DeviceWindows PC (and pixel 5)Operating SystemWindows 10,etc My Question or IssueFor the last 3 or 4 days my Spotify connect will not connect to anything in my house, I've tried to connect from my PC to an audio pro speake...

  • Visitor
  • Plan Premium Country Australia  Device Windows PC (and pixel 5) Operating System Windows 10,etc   My Question or Issue For the last 3 or 4 days my Spotify connect will not connect...
  • Eni
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

download songs

So, I'm stupid.  But how do I download songs to my pc?

  • Newbie
  • So, I'm stupid.  But how do I download songs to my pc?
  • howlingwolves
  • Newbie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can my kid use spotify kid ?

PlanFamily AboCountryGermanyDevicelaptopOperating SystemWin 10 My Question or IssueI took the family abo so that all members of my family can profit from spotify.My children under 12 cannot use the normal spotify app so I wanted to download spotify k...

  • Newbie
  • Plan Family Abo Country Germany Device laptop Operating System Win 10   My Question or Issue I took the family abo so that all members of my family can profit from spotify. My childre...
  • Lyubka
  • Moderator
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Win 11 taskbar icon accesses music but will not expand to show full window

When I click the Spotify (free) icon on the taskbar, it pops a very small, live window of what's playing. I can't expand it or change it. Music playing is only my previous choice.

  • Visitor
  • When I click the Spotify (free) icon on the taskbar, it pops a very small, live window of what's playing. I can't expand it or change it. Music playing is only my previous choice.
  • Alex
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

How to disable Hardware Media Key ?

PlanPremiumCountryCanadaDeviceComputerOperating SystemWindows 10 x64 My Question or IssueHi, I like to use my keyboard hardware media key for other apps such as Discord, Chrome, etc and I would like to know if there is a hidden option to disable Spot...

  • Visitor
  • Plan Premium Country Canada Device Computer Operating System Windows 10 x64   My Question or Issue Hi, I like to use my keyboard hardware media key for other apps such as Discord, Chro...
  • modiX91
  • Regular
  • 3697 Views
  • 2 replies
  • 2 likes
  • Hardware buttons
    Hardware Media Key Handling
    key
    Keyboard shortcut
    Media key
  • 3697 Views
  • 2 replies
  • 2 likes

Superuser Contribution Interface on windows shows mac shortcut

When I hover over the home icon I see the mac shortcut for home (shift alt(this on shows mac icon) H) see below: using :Spotify for Windows 1.1.95.893.g6cf4d40c

Mattyy_94_0-1665134206241.png
  • Casual Listener
  • When I hover over the home icon I see the mac shortcut for home (shift alt(this on shows mac icon) H) see below:     using :Spotify for Windows 1.1.95.893.g6cf4d40c    
  • Alex
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with group session + discord integration (PC)

I have a Spotify premium account and I want to listen to music with my friend on PC, so he starts to listen to music, I try to join him through discord, but while he is listening to a track from the first second, I start from the 1 minute. He control...

  • Newbie
  • I have a Spotify premium account and I want to listen to music with my friend on PC, so he starts to listen to music, I try to join him through discord, but while he is listening to a track from the ...
  • AlejaR
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont load on PC.

Recently, I added some song to my playlist on my phone, but they didn't show up on my computer. (same account, same playlist.) I tried re-installing the app, and when I sign in, it tells me something went wrong and to reload the page.

  • Casual Listener
  • Recently, I added some song to my playlist on my phone, but they didn't show up on my computer. (same account, same playlist.) I tried re-installing the app, and when I sign in, it tells me something...
  • OscarDC
  • Moderator
  • 272 Views
  • 3 replies
  • 0 likes
  • 272 Views
  • 3 replies
  • 0 likes