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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83101 Views

40 replies

68 likes

  • 83101 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788497 Views

503 replies

64 likes

  • 788497 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21945 Views

22 replies

6 likes

  • 21945 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
  • 0 replies
  • 4 likes

Recover Unliked Songs

PlanFreeCountryUnited StatesDeviceAcer LaptopOperating SystemWindows 10 I accidentally unliked a few songs from my list of liked songs without realizing which ones I unliked, and there doesn't seem to be a way to undo this or see a record of which so...

Newbie

Plan Free Country United States Device Acer Laptop Operating System Windows 10   I accidentally unliked a few songs from my list of liked songs without realizing which ones I unliked, a...

djcindianajones

Casual Listener

1285 Views

2 replies

5 likes

  • 1285 Views
  • 2 replies
  • 5 likes

Solved!! Can not download Spotify (Windows 7)

Hello, When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persists. I am connected to the internet, so I do not understand the proble...

Casual Listener

  Hello,   When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persist...

Bittencourt

Spotify Star

4005 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Static Screen When Playing Videos

https://www.youtube.com/watch?v=-FT45tOAZBA This happens when I try to play a video on Spotify.I cant tab out of it, I have to close Spotify by pressing ALT+F4.I can play music without any problem. I tried to uninstall and reinstall Spotify, still sa...

Newbie

https://www.youtube.com/watch?v=-FT45tOAZBA   This happens when I try to play a video on Spotify. I cant tab out of it, I have to close Spotify by pressing ALT+F4. I can play music without a...

Dian

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quickly, how do I remove artists from my Recently Played

PlanFree CountryUnited StatesDeviceDesktop computerOperating SystemWindows 10 My Question or IssueI have the most recent Spotify app and i need to know how to remove things from my Recently Played if that's at all possible.Thank you!

Newbie

Plan Free   Country United States Device Desktop computer Operating System Windows 10   My Question or Issue I have the most recent Spotify app and i need to know how to remove t...

Eni

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking "...Show more" on a podcast description makes Spotify scroll to the end

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the way to the end of the description. Quite annoying for pod...

Visitor

It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the w...

Dian

Spotify Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changelog / Release Notes

When version 1.1.46.916 of the Windows desktop app made a mess with local files, I rolled back to 1.1.42.622 and blocked updates, and I've been doing fine for about a month.Now I hear the lates version fixes the local files issue, but frankly I don't...

Gig Goer

When version 1.1.46.916 of the Windows desktop app made a mess with local files, I rolled back to 1.1.42.622 and blocked updates, and I've been doing fine for about a month. Now I hear the lates ver...

Rippsblack

Regular

31689 Views

3 replies

15 likes

  • 31689 Views
  • 3 replies
  • 15 likes

music keeps stopping and coming back many times a day.

Hello I come here to tell my story, the story is long.Well, I've been having this problem for about 6 months.I listen to music every day and out of nowhere the music is stopping playing, the player shows that it is continuing but it pauses and after ...

Casual Listener

Hello I come here to tell my story, the story is long. Well, I've been having this problem for about 6 months. I listen to music every day and out of nowhere the music is stopping playing, the play...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Avoiding screen saving while using Spotify

DeviceLaptop + screenOperating SystemWindows 10 My Question or IssueHello,Can you add an option in the Spotify application to stop the screen saving of the PC while Spotify is playing (like a video software)?My PC is connected to an external screen w...

Newbie

Device Laptop + screen Operating System Windows 10   My Question or Issue Hello, Can you add an option in the Spotify application to stop the screen saving of the PC while Spotify is play...

fgprim

Newbie

5162 Views

3 replies

2 likes

  • 5162 Views
  • 3 replies
  • 2 likes

Superuser Contribution mouse cursor issue

PlanPremiumCountryDenmarkDeviceCustom builtOperating SystemWindows 10 My Question or Issuewhenever i have spotify as my main window, the cursor flickers in place and cannot be moved, i cannot play songs or touch any buttons on the computer until i al...

Casual Listener

Plan Premium Country Denmark Device Custom built Operating System Windows 10   My Question or Issue whenever i have spotify as my main window, the cursor flickers in place and cannot b...

OscarDC

Moderator

2399 Views

1 replies

0 likes

bug
  • 2399 Views
  • 1 replies
  • 0 likes

Superuser Contribution la musica se deja de escuchar cuando conecto el parlante

la musica se escucha bien desde la compu, pero cuando conecto un parlante (sony) no la puede reproducir. Que debo hacer? Gracias

Newbie

la musica se escucha bien desde la compu, pero cuando conecto un parlante (sony) no la puede reproducir. Que debo hacer? Gracias

leoscolari

Regular

1523 Views

12 replies

0 likes

  • 1523 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Desktop Windows not working properly

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueWhen I open up Spotify and log into my account there is an very noticeable difference between the Spotify browser and Spotify app on Windows. On the browser it shows my profi...

Newbie

  Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue When I open up Spotify and log into my account there is an very noticeable difference betw...

Alex

Spotify Legend

3573 Views

1 replies

0 likes

  • 3573 Views
  • 1 replies
  • 0 likes

I can't rearrange my playlist order.

I'm not sure if the feature was removed since Spotify's new updates, but I can't seem to rearrange the order of my playlists anymore. Usually, I just left click and drag a playlist in a certain order I want it to be in, but it doesn't work for me any...

Visitor

I'm not sure if the feature was removed since Spotify's new updates, but I can't seem to rearrange the order of my playlists anymore. Usually, I just left click and drag a playlist in a certain order...

Amay

Spotify Star

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Cover images stop showing

PlanPremiumCountryGermanyDeviceLaptopOperating SystemWindows 10 My Question or IssueAfter playing a few songs, the cover images of songs will stop showing up. I can view the image by using the arrow to expand, but once I collapse it again, the image ...

Roadie

  Plan Premium Country Germany Device Laptop Operating System Windows 10   My Question or Issue After playing a few songs, the cover images of songs will stop showing up. I can v...

Amay

Spotify Star

374 Views

1 replies

0 likes

cover
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Page stuck

PlanPremiumCountryCroatiaDeviceWindows 10 PC, Samsung Galaxy 21+ (Android)Operating SystemAndroid 11, Windows 10 My Question or IssueGood Afternoon section of Home Page on my profile does not update. This is the same on PC and mobile phone (see scree...

Regular

Plan Premium Country Croatia Device Windows 10 PC, Samsung Galaxy 21+ (Android) Operating System Android 11, Windows 10   My Question or Issue Good Afternoon section of Home Page ...

rafaelz-us

Newbie

2248 Views

11 replies

1 likes

  • 2248 Views
  • 11 replies
  • 1 likes

Superuser Contribution My playlist lost over 500 followers overnight

Hello. As the subject states, one of my playlists saw a huge drop in the follower count overnight and this is not the first time this has happened. I don't think people just decided to unfollow the list. Any idea of what might have happened? Could so...

Newbie

Hello. As the subject states, one of my playlists saw a huge drop in the follower count overnight and this is not the first time this has happened. I don't think people just decided to unfollow the l...

EL_Chap_Nation

Newbie

5081 Views

18 replies

0 likes

  • 5081 Views
  • 18 replies
  • 0 likes

Top recommendations for you is NOT updating

For the past 3 weeks the "top recommendations for you" has not been updated at all. It's true for all my laptops. Both work and private machines. Please fix the issue. Another thing I have been complaining about that you have ignored is that it's not...

Roadie

For the past 3 weeks the "top recommendations for you" has not been updated at all.   It's true for all my laptops. Both work and private machines.   Please fix the  issue.  ...

ThatRanger92

Visitor

6059 Views

13 replies

9 likes

  • 6059 Views
  • 13 replies
  • 9 likes

spotify stops playing

PlanfreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently spotify will randomly stop playing music. It happenes during adds. The add will want to play, but it just sits there on 0 of 30 seconds. I tried reinstalling the app, b...

Casual Listener

Plan free Country USA Device PC Operating System Windows 10   My Question or Issue Recently spotify will randomly stop playing music.  It happenes during adds.  The add will ...

stickyfingers-5074

Visitor

2439 Views

7 replies

5 likes

Bugged playback
  • 2439 Views
  • 7 replies
  • 5 likes

Superuser Contribution Web Player and Desktop App not working

PlanPremiumCountrySingaporeDeviceASUS 2018 Windows LaptopOperating SystemWindows 10 My Question or IssueHi, I've been unable to get Spotify to work on both the Web Player and the Desktop app. I only started facing this problem in the last couple of w...

Casual Listener

  Plan Premium Country Singapore Device ASUS 2018 Windows Laptop Operating System Windows 10   My Question or Issue Hi, I've been unable to get Spotify to work on both the Web Pl...

k3vln

Casual Listener

2217 Views

3 replies

0 likes

  • 2217 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop App Crashes on Launch ONLY on My Account

PlanPremium (Duo, I am the plan admin)CountryUSADeviceHP Omen 45L & Razer Blade Pro 17Operating SystemWindows 11 & Windows 10 My Question or IssueBeen trying to sort this with both the @SpotifyCares support Twitter and the Spotify Support website mes...

Visitor

Plan Premium (Duo, I am the plan admin) Country USA Device HP Omen 45L & Razer Blade Pro 17 Operating System Windows 11 & Windows 10   My Question or Issue Been trying to sort ...

Alex

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes