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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83648 Views

40 replies

68 likes

  • 83648 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793156 Views

503 replies

64 likes

  • 793156 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23353 Views

25 replies

7 likes

  • 23353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3040 Views

0 replies

4 likes

  • 3040 Views
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  • 4 likes

Superuser Contribution Why can I only listen to smart shuffle

When I press shuffle at my Computer at home the Smart shuffle is integrated in the normal shuffle mode. I do not want that. I want only to hear Songs that are in my playlist and not others. And I can not deactivate the smart shuffle. I only can deact...

Visitor

When I press shuffle at my Computer at home the Smart shuffle is integrated in the normal shuffle mode. I do not want that. I want only to hear Songs that are in my playlist and not others. And I can...

Alex

Spotify Legend

3950 Views

1 replies

1 likes

  • 3950 Views
  • 1 replies
  • 1 likes

Superuser Contribution Video settings for desktop app

Video settingsWe need a Video Settings option in the desktop app. I just had a problem with the quality of the video with podcasts that I'm watching (Poor quality video) and I couldn't fix it. There is no video settings option that could fix it for m...

Visitor

Video settings We need a Video Settings option in the desktop app. I just had a problem with the quality of the video with podcasts that I'm watching (Poor quality video) and I couldn't fix it. Ther...

MihailY

Moderator

2543 Views

1 replies

0 likes

  • 2543 Views
  • 1 replies
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Superuser Contribution Music notes next to all my songs on my main playlist on Spotify instead of numbers.

Plan-Premium (So I am a paying customer)Country-U.S.Device-14 inch M1 MacBook Pro (2021) My Question or Issue:Why is there music notes next to all my songs on all of my main playlist on Spotify instead of numbers now? And how do I change it back to n...

Regular

Plan-Premium (So I am a paying customer) Country-U.S. Device-14 inch M1 MacBook Pro (2021)   My Question or Issue: Why is there music notes next to all my songs on all of my main playlist...

Dian

Spotify Legend

855 Views

3 replies

0 likes

  • 855 Views
  • 3 replies
  • 0 likes

Superuser Contribution album art glitch

Some of the album art when I view my liked songs appears corrupted.

Gig Goer

Some of the album art when I view my liked songs appears corrupted.

MihailY

Moderator

748 Views

2 replies

0 likes

  • 748 Views
  • 2 replies
  • 0 likes

Superuser Contribution Crackling Audio

Whenever I use Spotify on my laptop, I notice that the minute I leave the desktop app and go to another app (mostly Chrome or Discord), my audio gets all crackle-y. It's not too bad that it's hurting my ears or anything, but it's annoying because I a...

Casual Listener

Whenever I use Spotify on my laptop, I notice that the minute I leave the desktop app and go to another app (mostly Chrome or Discord), my audio gets all crackle-y. It's not too bad that it's hurting...

Joan

Moderator

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fotball?

Why keeps this app showing me the "Fotball" recommandation for ages now, although I completely ignore it? And how do I get rid of it?

Newbie

Why keeps this app showing me the "Fotball" recommandation for ages now, although I completely ignore it? And how do I get rid of it?

Novy

Moderator

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
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Superuser Contribution App is actually just non functional

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueHi,I have been using spotify on multiple computers for many years. I have never been able to get the desktop app to function properly and I'm honestly considering unsubscribin...

Visitor

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Hi, I have been using spotify on multiple computers for many years. I have never been able to get ...

Alex

Spotify Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

w11 client can't see outdated chromecast devices

So I spent like 30 minutes troubleshooting why a W11 client could no longer see/use the chromecast client on an nvidia shield, while other machines on the network could still see it. was forced to update the chromecast software on the shield to a dec...

Casual Listener

So I spent like 30 minutes troubleshooting why a W11 client could no longer see/use the chromecast client on an nvidia shield, while other machines on the network could still see it. was forced to up...

580 Views

0 replies

0 likes

  • 580 Views
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Superuser Contribution Deleted spotify folder

So what happend was that i reset my pc because of a update and i still had a song going while updating and after that i went to play a song and it said "Spotify can't play this right now. if you have the file import it." and i don't know what file it...

Newbie

So what happend was that i reset my pc because of a update and i still had a song going while updating and after that i went to play a song and it said "Spotify can't play this right now. if you have...

Joan

Moderator

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify turns my computer off

I have a Samsung desktop and have Spotify directly downloaded onto it. I will play music and have more songs in the queue, then all of a sudden my computer screen turns black, stops playing music, and about after a minute will turn back on. It does n...

Newbie

I have a Samsung desktop and have Spotify directly downloaded onto it. I will play music and have more songs in the queue, then all of a sudden my computer screen turns black, stops playing music, an...

Dian

Spotify Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

How can you add/delete podcasts from "your shows"

PlanPremiumCountryUSDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHello, my current "your shows" section on spotify is just a bunch of random podcasts that I have tried. Some I listen to a lot and others I haven't listened to in...

Newbie

Plan Premium Country US Device Windows Desktop Operating System Windows 10   My Question or Issue Hello, my current "your shows" section on spotify is just a bunch of random podcasts t...

1040 Views

0 replies

0 likes

"your shows"
Customization
podcast
  • 1040 Views
  • 0 replies
  • 0 likes

Is this the end of support for Windows 7?

PlanPremiumCountryPolandDevice(Laptop DELL Inspiron 15 N5050)Operating System(Windows 7 Home Premium SP1 64-bit) My Question or IssueI'm a user of the Windows 7 Home Premium SP1 64-bit operating system. I'm currently using Spotify version 1.2.5.1006....

Visitor

Plan Premium Country Poland Device (Laptop DELL Inspiron 15 N5050) Operating System (Windows 7 Home Premium SP1 64-bit)   My Question or Issue I'm a user of the Windows 7 Home Premium ...

u7y4_-knkr4kp

Newbie

9757 Views

9 replies

0 likes

  • 9757 Views
  • 9 replies
  • 0 likes

Spotify app in desktop not working

Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.

Visitor

Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.

AnormalDuck

Casual Listener

939 Views

6 replies

1 likes

  • 939 Views
  • 6 replies
  • 1 likes

Superuser Contribution error code 52 and 4 on PC

i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and when i tried to install spotify again it gave me erro...

Visitor

i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and wh...

Kiril

Moderator

735 Views

1 replies

0 likes

Account
Other
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Superuser Contribution Right Sidebar: Showed tour, merch, and next in queue

Since the new update, I have been unable to find where this sidebar has gone. There used to be a small icon next to the volume area in the bottom right-hand section of the desktop application. This said sidebar showed up in the same area as the "frie...

Casual Listener

Since the new update, I have been unable to find where this sidebar has gone. There used to be a small icon next to the volume area in the bottom right-hand section of the desktop application. This s...

NŪR

Visitor

1554 Views

6 replies

6 likes

  • 1554 Views
  • 6 replies
  • 6 likes

Solved!!Superuser Contribution Spotify forces shuffle mode when played on chromecast audio

I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or listen to a whole album.As you see the shuffle sym...

Regular

I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or...

Benoit2

Regular

1059 Views

3 replies

0 likes

  • 1059 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song stop playing on tv and desktop sametime after a announcement

PlanFreeCountryBrazilDeviceAcer Aspire 5 (idk what's the TV model, but its of samsung)Operating SystemWindows 11My Question or IssueThe sound just stops coming out, both on the television and on my computer (if I try to interrupt the connection betwe...

Newbie

Plan Free Country Brazil Device Acer Aspire 5 (idk what's the TV model, but its of samsung) Operating System Windows 11 My Question or Issue The sound just stops coming out, both on the tele...

Eni

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Autoplay is OFF. Playlists I make do not play in order. Spotify picking music I don't listen to

Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking artists for me who I am not interested in for the next...

Casual Listener

Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking art...

gunstreetgirl

Casual Listener

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Message pop up: Spotify can't play this right now.

I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now."I tried installing the app again, checked the volume, device, everything. Nothing works.

Visitor

I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now." I tried installing the app again, checked the volume, device, everything. Nothing w...

Sebasty

Community Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Won't scrobble to last.fm after the new update

None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?

Newbie

None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?

12132246350

Newbie

2960 Views

9 replies

2 likes

  • 2960 Views
  • 9 replies
  • 2 likes