Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81470 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
778566 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18654 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
So what happend was that i reset my pc because of a update and i still had a song going while updating and after that i went to play a song and it said "Spotify can't play this right now. if you have the file import it." and i don't know what file it...
So what happend was that i reset my pc because of a update and i still had a song going while updating and after that i went to play a song and it said "Spotify can't play this right now. if you have...
Moderator
797 Views
1 replies
0 likes
I have a Samsung desktop and have Spotify directly downloaded onto it. I will play music and have more songs in the queue, then all of a sudden my computer screen turns black, stops playing music, and about after a minute will turn back on. It does n...
I have a Samsung desktop and have Spotify directly downloaded onto it. I will play music and have more songs in the queue, then all of a sudden my computer screen turns black, stops playing music, an...
Spotify Legend
311 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHello, my current "your shows" section on spotify is just a bunch of random podcasts that I have tried. Some I listen to a lot and others I haven't listened to in...
Plan Premium Country US Device Windows Desktop Operating System Windows 10 My Question or Issue Hello, my current "your shows" section on spotify is just a bunch of random podcasts t...
1024 Views
0 replies
0 likes
PlanPremiumCountryPolandDevice(Laptop DELL Inspiron 15 N5050)Operating System(Windows 7 Home Premium SP1 64-bit) My Question or IssueI'm a user of the Windows 7 Home Premium SP1 64-bit operating system. I'm currently using Spotify version 1.2.5.1006....
Plan Premium Country Poland Device (Laptop DELL Inspiron 15 N5050) Operating System (Windows 7 Home Premium SP1 64-bit) My Question or Issue I'm a user of the Windows 7 Home Premium ...
Newbie
9623 Views
9 replies
0 likes
Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.
Spotify's desktop app is not working. I have already uninstalled and installed it many times, but it's still not working. I already tried installing via web browser and Microsoft Store, but nothing.
Casual Listener
926 Views
6 replies
1 likes
i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and when i tried to install spotify again it gave me erro...
i try to download spotify after some stupid antivirus blocked and quarantined it randomly and it deleted spotify.exe permanently. i couldnt get spotify.exe back so i just deleted the antivirus and wh...
Moderator
723 Views
1 replies
0 likes
Since the new update, I have been unable to find where this sidebar has gone. There used to be a small icon next to the volume area in the bottom right-hand section of the desktop application. This said sidebar showed up in the same area as the "frie...
Since the new update, I have been unable to find where this sidebar has gone. There used to be a small icon next to the volume area in the bottom right-hand section of the desktop application. This s...
Visitor
1531 Views
6 replies
6 likes
I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or listen to a whole album.As you see the shuffle sym...
I use the chromecast audio to play from the app desktop windows or the webapp on my PC (win11). When I start casting, spotify goes into shuffle mode. Basically making it impossible to choose songs or...
Regular
1047 Views
3 replies
0 likes
PlanFreeCountryBrazilDeviceAcer Aspire 5 (idk what's the TV model, but its of samsung)Operating SystemWindows 11My Question or IssueThe sound just stops coming out, both on the television and on my computer (if I try to interrupt the connection betwe...
Plan Free Country Brazil Device Acer Aspire 5 (idk what's the TV model, but its of samsung) Operating System Windows 11 My Question or Issue The sound just stops coming out, both on the tele...
Moderator
368 Views
1 replies
0 likes
Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking artists for me who I am not interested in for the next...
Autoplay ifs off. I make playlists for a reason. I like my music and don't want Spotify picking songs for me. However, now when I play my playlists they don't play in order and Spotify is picking art...
Casual Listener
293 Views
1 replies
0 likes
I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now."I tried installing the app again, checked the volume, device, everything. Nothing works.
I can't play any music. Everytime I try, the message appears: "Message pop up: Spotify can't play this right now." I tried installing the app again, checked the volume, device, everything. Nothing w...
Community Legend
704 Views
1 replies
0 likes
None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?
None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?
Newbie
2913 Views
9 replies
2 likes
PlanPremiumCountryFinlandDeviceWindows 10 PC built by meOperating SystemWindows 10 App version: Latest My Question or IssuePlay button is greyed out. Nothing plays.Things I have tried:Completely clean uninstall and reinstall.Running as administrator....
Plan Premium Country Finland Device Windows 10 PC built by me Operating System Windows 10 App version: Latest My Question or Issue Play button is greyed out. N...
Casual Listener
671 Views
1 replies
1 likes
How do i remove the right pane on the desktop app for Friend Activity? It has an ugly facebook logo and I could use the space for something else
How do i remove the right pane on the desktop app for Friend Activity? It has an ugly facebook logo and I could use the space for something else
Moderator
607 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceLenovo Laptop (don't know model)Operating SystemWindows 10Spotify for Windows1.1.88.612.gcc529952 My Q...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Lenovo Laptop (don't know model) ...
Regular
3812 Views
3 replies
0 likes
PlanFreeCountryUnited StatesDeviceAcer LaptopOperating SystemWindows 10 I accidentally unliked a few songs from my list of liked songs without realizing which ones I unliked, and there doesn't seem to be a way to undo this or see a record of which so...
Plan Free Country United States Device Acer Laptop Operating System Windows 10 I accidentally unliked a few songs from my list of liked songs without realizing which ones I unliked, a...
Casual Listener
1276 Views
2 replies
5 likes
Hello, When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persists. I am connected to the internet, so I do not understand the proble...
Hello, When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persist...
Spotify Star
3985 Views
7 replies
0 likes
https://www.youtube.com/watch?v=-FT45tOAZBA This happens when I try to play a video on Spotify.I cant tab out of it, I have to close Spotify by pressing ALT+F4.I can play music without any problem. I tried to uninstall and reinstall Spotify, still sa...
https://www.youtube.com/watch?v=-FT45tOAZBA This happens when I try to play a video on Spotify. I cant tab out of it, I have to close Spotify by pressing ALT+F4. I can play music without a...
Spotify Legend
522 Views
1 replies
0 likes
PlanFree CountryUnited StatesDeviceDesktop computerOperating SystemWindows 10 My Question or IssueI have the most recent Spotify app and i need to know how to remove things from my Recently Played if that's at all possible.Thank you!
Plan Free Country United States Device Desktop computer Operating System Windows 10 My Question or Issue I have the most recent Spotify app and i need to know how to remove t...
Moderator
493 Views
1 replies
0 likes
It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the way to the end of the description. Quite annoying for pod...
It feels like this has been going on for years now and I've seen this consistently with multiple PCs. The "...Show more" button for any podcast episode makes Spotify immediately scroll all the w...
Spotify Legend
746 Views
1 replies
0 likes
