Help Wizard

Step 1


Unsynced lyrics scroll upp in fullscreen

Unsynced lyrics scroll upp in fullscreen






Lenevo laptop yoga slim 7

Operating System

windows 11 pro


My Question or Issue

I had spotify on fullscreen and wanted to see the lyrics. They turned out to not have been synced yet which is fine, but it auto scrolled up. They were super slow and you could not move them up or down, and it was super slow. A bit of the song that is 12 seconds took 40 seconds to scroll up on. I just wanted the lyrics with no distractions.

1 Reply

Hi there @Sigridur05,


Thanks for reaching out. Could you please provide us the following:

  • Is this on all devices or only on the Lenovo you mentioned? Please test this on other devices if you haven't
  • When did this start happening?
  • Does this happen across all content with unsynced lyrics
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

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