Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountryVietnamOperating SystemWindows 10 My Question or IssueAs the title have stated, the home page does not load on both my desktop app and web player (mobile app still works). This happens across multiple devices and on different intern...
Plan Premium Country Vietnam Operating System Windows 10 My Question or Issue As the title have stated, the home page does not load on both my desktop app and web player (mobile app st...
Moderator
13696 Views
55 replies
1 likes
PlanFreeCountryFRANCEOperating SystemWindows 11 Pro (22H2)Spotify versionSpotify pour Windows1.1.91.824.g07f1e963My Question or IssueWhile typing the character * in a playlist search bar, the app freeze 1 or 2 seconds and then show an error message.
Plan Free Country FRANCE Operating System Windows 11 Pro (22H2) Spotify version Spotify pour Windows 1.1.91.824.g07f1e963 My Question or Issue While typing the character * in a playli...
Casual Listener
913 Views
3 replies
0 likes
PlanPremiumCountryDeutschlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Pioneer Anlage / PCOperating System(iOS 10, Android Oreo, Windows 10,etc.)WIN 10 My Question or IssueIch kann plötzlich über LAN keine Verbindung mehr vom PC zur An...
Plan Premium Country Deutschland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Pioneer Anlage / PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) WIN 10 ...
279 Views
0 replies
0 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSo, this is a new issue for me and probably for other people. Even though I can search stuff and play/like songs, when I go to an artist's page and click on one of their albums,...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue So, this is a new issue for me and probably for other people. Even though I can search stuff ...
506 Views
0 replies
2 likes
Operating SystemWindows 10 My Question or Issue Whenever I have enabled Cloudflare WARP, Spotify stops working and all songs are greyed out. This started recently, maybe 2 weeks ago.When I click to play song, it shows "This content is not available".
Operating System Windows 10 My Question or Issue Whenever I have enabled Cloudflare WARP, Spotify stops working and all songs are greyed out. This started recently, maybe 2 weeks a...
Casual Listener
2856 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11 My Question or IssueWindows app can only play a song if it is in a playlist or liked songs, not from the search. Trying to play a song from the search that is not in a playlist will j...
Plan Premium Country United Kingdom Device PC Operating System Windows 11 My Question or Issue Windows app can only play a song if it is in a playlist or liked songs, not from the se...
Newbie
1680 Views
6 replies
2 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10VersionSpotify for Windows1.1.91.824.g07f1e963 My Question or IssueSometimes, randomly, the song I'm listening to will stop playing, but the seekbar continues playing. The only way I can fi...
Plan Premium Country Australia Device PC Operating System Windows 10 Version Spotify for Windows 1.1.91.824.g07f1e963 My Question or Issue Sometimes, randomly, the song I'm listen...
Spotify Legend
473 Views
3 replies
0 likes
PlanPremiumCountrySpain DeviceDesktop and mobile Operating SystemAndroid and Windows 11 My Question or IssueHi, since a few days, I'm not longer able to see the lyrics on the songs that I'm reproducing. Can you help me to get it back? Kind RegardsKas
Plan Premium Country Spain Device Desktop and mobile Operating System Android and Windows 11 My Question or Issue Hi, since a few days, I'm not longer able to see the...
Spotify Legend
476 Views
3 replies
1 likes
PlanPremiumCountrySpainDeviceIphone 13 and PCOperating System(iOS 15.5 and Windows 10) My question or issueFor the past few weeks my desktop Spotify app has not been able to connect to the app on my phone. I thought it was a Wi-Fi or connection relat...
Plan Premium Country Spain Device Iphone 13 and PC Operating System (iOS 15.5 and Windows 10) My question or issue For the past few weeks my desktop Spotify app has not been able to ...
Moderator
985 Views
5 replies
0 likes
When playing music and leaving it for a few minutes or so, the app just crashes itself and turns off. Sometimes it will finish a song or 2 before crashing, other times it will crash in the middle of 1 song. Either way, it has been getting really trou...
When playing music and leaving it for a few minutes or so, the app just crashes itself and turns off. Sometimes it will finish a song or 2 before crashing, other times it will crash in the middle of ...
Newbie
10903 Views
8 replies
0 likes
Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that's related to Spotify. This has been reported before b...
Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that...
Newbie
8864 Views
23 replies
3 likes
PlanPremiumCountryNorwayDeviceHP laptop and gaming pcOperating SystemWindows 10 My Question or IssueI hav downloaded spotify on both my computers, but the one on my laptop works better. I can change what order to play the songs (latest added, date, l...
Plan Premium Country Norway Device HP laptop and gaming pc Operating System Windows 10 My Question or Issue I hav downloaded spotify on both my computers, but the one on my l...
Moderator
540 Views
1 replies
0 likes
PlanFreeCountryTurkeyDeviceAn 2012 before asus something laptopOperating Systemwindows 10 My Question or IssueI just updated to 1.1.91.824.g07f1e963 update and fonts look so odd i mean theyre nice but they have so much space between song name-artist ...
Plan Free Country Turkey Device An 2012 before asus something laptop Operating System windows 10 My Question or Issue I just updated to 1.1.91.824.g07f1e963 update and fonts loo...
Roadie
1123 Views
5 replies
1 likes
PlanPremiumCountry DeviceWindows 10 desktop app, from the storeOperating SystemWindows 10, fully updated My Question or IssueI often listen to albums, and often when I do, I want the album to play on repeat. However, some time ago the album repeat fu...
Plan Premium Country Device Windows 10 desktop app, from the store Operating System Windows 10, fully updated My Question or Issue I often listen to albums, and often when I d...
Moderator
10733 Views
3 replies
1 likes
The current discography view is totally unreadable or maybe broken in the Desktop (Windows) app.See picture below.I can't ready any of the album titles or have any clue as to which one I'm looking for.Selecting the List view is not an option because ...
The current discography view is totally unreadable or maybe broken in the Desktop (Windows) app. See picture below. I can't ready any of the album titles or have any clue as to which one I'm lookin...
Moderator
465 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDevice Operating System Android 12, Windows 11 My Question or IssueI play Spotify on my Raspberry Pi 4 using Moode Audio. I have Spotify Connect integrated in Moode Audio, so I can click "Play on other device" on the bott...
Plan Premium Country Netherlands Device Operating System Android 12, Windows 11 My Question or Issue I play Spotify on my Raspberry Pi 4 using Moode Audio. I have S...
Casual Listener
33613 Views
23 replies
1 likes
PlanFreeCountryHawaii, USADeviceLenovo Legion S7 15ACH6Operating SystemWindows 10 My Question or IssueSometimes an ad would freeze and I'm forced to close the app. When I re-open Spotify, my queue list and the 'Add to queue' option disappears. I'm fo...
Plan Free Country Hawaii, USA Device Lenovo Legion S7 15ACH6 Operating System Windows 10 My Question or Issue Sometimes an ad would freeze and I'm forced to close the app. When I re-...
Community Legend
439 Views
1 replies
0 likes
My Question or IssueHi, I have been trying to fix this issue myself, but there is absolutely no way. I have tried everything I have found online, and I'm literally incapable of making this right again. As of now, this very moment, with the same accou...
My Question or Issue Hi, I have been trying to fix this issue myself, but there is absolutely no way. I have tried everything I have found online, and I'm literally incapable of making this right ag...
Community Legend
322 Views
1 replies
0 likes
Country: The NetherlandsSpotify Premium Device: Onkyo TX-8130Suddenly, spotify doesn't play anymore on my Onkyo TX-8130 amplifier. On the display, it showes the song that is played (as on my other devices), but there is no sound. The time indicator d...
Country: The Netherlands Spotify Premium Device: Onkyo TX-8130 Suddenly, spotify doesn't play anymore on my Onkyo TX-8130 amplifier. On the display, it showes the song that is play...
Casual Listener
1225 Views
7 replies
1 likes
PlanPremiumCountryUnited KingdomDevice(PC, Android) My Question or IssueI will try my best to explain my issue as best as I can, but I have an issue at the moment is that when I Chromecast a Daily Mix or Genre-Mix, it somehow just plays the same song...
Plan Premium Country United Kingdom Device (PC, Android) My Question or Issue I will try my best to explain my issue as best as I can, but I have an issue at the moment is that...
273 Views
0 replies
0 likes
