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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2091 Views

0 replies

4 likes

  • 2091 Views
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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150848 Views

83 replies

27 likes

  • 150848 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138869 Views

294 replies

22 likes

  • 138869 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11286 Views

1 replies

6 likes

  • 11286 Views
  • 1 replies
  • 6 likes

Superuser Contribution Can only play single song from playlist.

PlanPremium Operating SystemWindows 10 Desktop Player Spotify for Windows1.1.91.824.g07f1e963 IssueIssue is only on this device, when I play any playlist, Spotify will play a single song and then stop. On further review, it looks like playlist are on...

Newbie

Plan Premium   Operating System Windows 10 Desktop Player   Spotify for Windows 1.1.91.824.g07f1e963   Issue Issue is only on this device, when I play any playlist, Spotify w...

Jeremy

Spotify Legend

766 Views

3 replies

1 likes

  • 766 Views
  • 3 replies
  • 1 likes

Superuser Contribution Every song stops playing after a few seconds

I start the song, it plays for a few seconds (less then 10) and then the song just stops playing, the UI shows as if the song was being progressed, but there is no soundPlanPremiumCountryCzechDeviceChromeOperating SystemWindows My Question or Issue

Visitor

I start the song, it plays for a few seconds (less then 10) and then the song just stops playing, the UI shows as if the song was being progressed, but there is no sound Plan Premium Country Czec...

Jeremy

Spotify Legend

1267 Views

1 replies

0 likes

  • 1267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to a device feature no longer recognizing my Android connected via wifi

PlanPremiumCountryUSDeviceSamsung Galaxy S9 & Windows computerOperating SystemWhatever runs a Samsung & Windows 10 My Question or IssueWindows on my desktop updated this morning and as a result, my desktop Spotify app and Android app are no longer re...

Music Fan

Plan Premium Country US Device Samsung Galaxy S9 & Windows computer Operating System Whatever runs a Samsung & Windows 10   My Question or Issue Windows on my desktop updated t...

AlejaR

Moderator

2008 Views

20 replies

1 likes

  • 2008 Views
  • 20 replies
  • 1 likes

Superuser Contribution A lot of buffering and disconnection, can not take it any more.

Plan PremiumCountrySouth KoreaDevicepcOperating SystemWindow10 My Question or Issue I live in Seoul, South Korea, soDO NOT TELL ME IT IS THE ISSUE OF INTERNET SPEED OR CONNECTION of mine.I keep having this buffering, disconnection, stopping streaming...

Newbie

Plan  Premium Country South Korea Device pc Operating System Window10   My Question or Issue   I live in Seoul, South Korea, so DO NOT TELL ME IT IS THE ISSUE OF INTERNET S...

AlejaR

Moderator

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

VPN not supported anymore

PlanPremiumCountryPoland Device(ZBook)Operating System(Windows 10) Why did you cancel VPN supoort in Windows Client? I'm using spotify while working, and I connect often to many different VPN networks (my client's networks). Every time I connect to V...

Casual Listener

Plan Premium Country Poland   Device (ZBook) Operating System (Windows 10)   Why did you cancel VPN supoort in Windows Client? I'm using spotify while working, and I connect often...

macedoniusz

Casual Listener

386 Views

2 replies

0 likes

VPN
  • 386 Views
  • 2 replies
  • 0 likes

No Sound on spotify

Spoiler (Highlight to read)Help!Help!PlanFreeCountryIndiaDeviceLegion-5Operating SystemWindows 11 My Question or IssueSuddenly spotify got muted...System sound is fine..and spotify volume is also full but still...

Visitor

Help! Plan Free Country India Device Legion-5 Operating System Windows 11   My Question or Issue Suddenly spotify got muted...System sound is fine..and spotify volume is also full but...

Taylith

Community Legend

362 Views

1 replies

1 likes

  • 362 Views
  • 1 replies
  • 1 likes

Superuser Contribution Failure to load more than 50 items in a discography

PlanPremiumCountryAustraliaDeviceLenovo Carbon X1 Nano G1Operating SystemWindows 11 Pro (21H2) My Question or IssueSpotify does not load all items in an artist's discography when the initial view is set to thumbnail view on a high resolution display ...

Casual Listener

Plan Premium Country Australia Device Lenovo Carbon X1 Nano G1 Operating System Windows 11 Pro (21H2)   My Question or Issue Spotify does not load all items in an artist's discography ...

Elena

Moderator

863 Views

1 replies

0 likes

bug
UI
UX
Windows
windows 11
  • 863 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile app not syncing with desktop app

PlanPremiumCountryUSDevicePC :20,0 Go ramPc ID 00325-80888-00365-AAOEM64 bitsPhone :Oppo Reno 2Android 11Operating SystemPc :Windows 10Phone :ColorOs App VersionPc :1.1.91.824.g07f1e963Phone :8.7.54.403My Question or IssueI've had an issue for a coup...

Casual Listener

  Plan Premium Country US Device PC : 20,0 Go ram Pc ID 00325-80888-00365-AAOEM 64 bits Phone : Oppo Reno 2 Android 11 Operating System Pc : Windows 10 Phone : ColorOs &nb...

Dian

Spotify Legend

549 Views

3 replies

0 likes

  • 549 Views
  • 3 replies
  • 0 likes

Superuser Contribution Minhas musicas estão periodicamente sendo removidas das minhas musicas curtidas.

PlanPremiumCountryBrasil My Question or IssueIsso vem acontecendo a alguns meses. Primeiramente eu pensei ter removido as curtidas acidentalmente, mas com o passar do tempo percebi que definitivamente não era o caso. Algumas musicas no meu perfil vão...

Visitor

  Plan Premium Country Brasil   My Question or Issue Isso vem acontecendo a alguns meses. Primeiramente eu pensei ter removido as curtidas acidentalmente, mas com o passar do tempo p...

Vasil

Moderator

347 Views

1 replies

1 likes

  • 347 Views
  • 1 replies
  • 1 likes

Bruh they took my lyric privileges

PlanFreeCountryUnited statesDeviceLaptopOperating SystemWindows 10 My Question or Issue I used to be able to see lyrics like a few days ago now they gone, like it was a little microphone icon mkay and now its not there and im listening to the same so...

Newbie

  Plan Free Country United states Device Laptop Operating System Windows 10         My Question or Issue     I used to be able to see lyrics like a ...

Ximzend

Spotify Star

535 Views

1 replies

2 likes

  • 535 Views
  • 1 replies
  • 2 likes

web player lyrics

PlanFreeCountry:kenya DeviceMacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) Operating System(iOS 10) My Question or Issue Im having a problem with the web player for some reason i can't see the lyrics at all i have tried logging out of my accou...

Newbie

Plan Free Country:kenya   Device MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)  Operating System (iOS 10)   My Question or Issue   Im having a problem with the ...

Ximzend

Spotify Star

589 Views

1 replies

2 likes

  • 589 Views
  • 1 replies
  • 2 likes

Playlist bug

I currently have 4996 songs in the playlist, but when i scroll down to the end of the playlist, the number shows that there are 4995 songs in the playlist.Is this some kind of bug, and is there any way to fix it, for example by reinstalling Spotify, ...

Casual Listener

I currently have 4996 songs in the playlist, but when i scroll down to the end of the playlist, the number shows that there are 4995 songs in the playlist. Is this some kind of bug, and is there any...

Taylith

Community Legend

389 Views

3 replies

1 likes

  • 389 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Desktop app doesn't scroll up when moving song to the top

PlanPremiumCountryPolandOperating SystemWindows 10 This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on playlist. I reinstalled app (completely, clean uninstall) and problem still occurs.

Casual Listener

Plan Premium Country Poland Operating System Windows 10     This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on ...

Bly11

Casual Listener

558 Views

3 replies

0 likes

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Solved!!Superuser Contribution Desktop app crashes while listening in chronological order in a large playlist

PlanPremiumDeviceDesktopOperating SystemWindows 10Playlist examplehttps://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq My IssueRecently my desktop app started crashing when playing the playlist in chronological "The Sound of Everything" mentioned...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10 Playlist example https://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq    My Issue Recently my desktop app started crash...

Jeremy

Spotify Legend

662 Views

4 replies

0 likes

  • 662 Views
  • 4 replies
  • 0 likes

Superuser Contribution Desktop App cant connect via LAN

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 Hello,my Spotify Windows 10 Desktop-App can't built a connection to the Internet via LAN.Every title is grey instead of white. When i try to play something it says "Bitte deaktiviere de...

Music Fan

Plan Premium Country Germany Device Desktop Operating System Windows 10   Hello, my Spotify Windows 10 Desktop-App can't built a connection to the Internet via LAN. Every title is gre...

niellz

Music Fan

5234 Views

21 replies

1 likes

lan
Windows
  • 5234 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution Can I use my downloaded songs on Spotify Apps of other devices?

PlanPremiumCountryTurkeyDeviceWindowsOperating SystemWindows 10My Question or IssueI moved the Spotify\Storage files to my PC and Spotify App couldn't read them, it overwrote all and started to download my songs all over again. I don't wanna wait for...

Regular

Plan Premium Country Turkey Device Windows Operating System Windows 10 My Question or Issue I moved the Spotify\Storage files to my PC and Spotify App couldn't read them, it overwrote all an...

Dian

Spotify Legend

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

"New releases" in the "Blues" section is missing?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MauriceMV

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Move Songs up in a playlist

I've had this problem earlier in previous updates and I have seen that others have too in past updates. In the latest update the same bug has reappeared and I've added like 500+ songs that I want to be moved up in the playlist and I'm unable to do th...

Newbie

I've had this problem earlier in previous updates and I have seen that others have too in past updates. In the latest update the same bug has reappeared and I've added like 500+ songs that I want to ...

MattSuda

Spotify Star

368 Views

2 replies

0 likes

  • 368 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify duplicates local files album art for art with the same artist

Plan: premiumDevices:Windows 10 Pro 21H2 (using installer, not windows 10 app, Version: Spotify for Windows 1.1.91.824.g07f1e963)Iphone 8+ on iOS 14.6 Version: 8.7.55.382 Issue:When importing local files into spotify, if 2 local files have the same a...

Regular

Plan: premium Devices: Windows 10 Pro 21H2 (using installer, not windows 10 app, Version: Spotify for Windows 1.1.91.824.g07f1e963) Iphone 8+ on iOS 14.6 Version: 8.7.55.382   Issue: ...

OscarDC

Moderator

1660 Views

3 replies

0 likes

  • 1660 Views
  • 3 replies
  • 0 likes