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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134341 Views
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  • 24 likes
  • Mac
    Windows
  • 134341 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
  • 50966 Views
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Solved!!Superuser Contribution Favorite songs always initially play based on 'added on' time, also when sorted differently

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueI have sorted my favorite songs by artist. When i play song it will play through them based on 'added on' time. After changing ordering again it will play them correctly unt...

  • Casual Listener
  • Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue I have sorted my favorite songs by artist. When i play song it will play through them based on 'a...
  • Eni
  • Moderator
  • 263 Views
  • 3 replies
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  • 263 Views
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Superuser Contribution Problème partage musique

PlanPremiumBelgique(Windows 10.) My Question or Issue Bonjour, Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger (facebook), j'ai ceci comme message : You cannot view this application. Please make...

  • Casual Listener
  • Plan Premium Belgique (Windows 10.)   My Question or Issue   Bonjour,   Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger...
  • Mihail
  • Spotify Legend
  • 1815 Views
  • 4 replies
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  • 1815 Views
  • 4 replies
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Superuser Contribution Full screen podcast always showing controls

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueGoing full screen on a podcast always shows the controls, any way to make those go away?

  • Newbie
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue Going full screen on a podcast always shows the controls, any way to make those ...
  • Jeremy
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
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Solved!!Superuser Contribution Play button on keyboard doesnt work for spotify

PlanFree/PremiumCountryUnited StatesOperating SystemWindows 10My Question or Issue The play button on my keyboard doesn't work for Spotify I've found a temporary fix which is switching from Realtek Digital Output then back to my headset but it doesn'...

  • Casual Listener
  • Plan Free/Premium Country United States Operating System Windows 10 My Question or Issue  The play button on my keyboard doesn't work for Spotify I've found a temporar...
  • Jeremy
  • Moderator
  • 212 Views
  • 2 replies
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  • 212 Views
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Solved!!Superuser Contribution Spotify's latest update on PC crashes my system

PlanPremium DuoCountryIndiaOperating SystemWindows 10 Pro My Question or IssueThe latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song starts playing in a loop and the cursor doesn't move at all or moves at a ...

  • Regular
  • Plan Premium Duo Country India Operating System Windows 10 Pro   My Question or Issue The latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song st...
  • Ver
  • Spotify Legend
  • 876 Views
  • 16 replies
  • 0 likes
  • 876 Views
  • 16 replies
  • 0 likes

"Remove from this Playlist" is greyed out

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from this Playlist" option, but it's GREYED OUT.WHY? HOW DO I SIMPLY REMOVE ...

  • Casual Listener
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue When I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from...
  • hylic64
  • Newbie
  • 1168 Views
  • 3 replies
  • 1 likes
  • 1168 Views
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Superuser Contribution Same Problems as Everyone Else... Except the solution failed

PlanFreeCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueSo, spotify stopped working, playlists were all gone an nothing would play, similar problems as in this reddit post https://www.reddit.com/r/spotify/comments/aoc1ea/spoti...

  • Newbie
  •   Plan Free Country Canada Device Laptop Operating System Windows 10   My Question or Issue So, spotify stopped working, playlists were all gone an nothing would play, similar pr...
  • Eni
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
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Superuser Contribution Spotify Playlist Radio more broken than ever

I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image below. Even more bugs appear. Why suggest the same ...

spotifyabsolutegarbage.gif spotifycrapagain.jpg
  • Regular
  • I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image ...
  • Jeremy
  • Moderator
  • 652 Views
  • 6 replies
  • 0 likes
  • 652 Views
  • 6 replies
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Superuser Contribution Volume ~5% on start up

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueNot so long ago my Spotify volume started changing to ~5% when I start my PC. The volume level in Windows is fine, same as in my browser. But I have to increase the volum...

  • Casual Listener
  •   Plan Premium Country Ukraine Device PC Operating System Windows 10   My Question or Issue Not so long ago my Spotify volume started changing to ~5% when I start my PC. The volu...
  • Jeremy
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
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Superuser Contribution Ready to ditch Spotify and stick with Qobuz

Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, mapping it to go through my desktop to pickup the s...

  • Newbie
  • Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, ...
  • Jeremy
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
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Superuser Contribution One person not showing up on friend activity?

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueOnly some of my friends are showing up on friend activity. I have looked at threads which said that it's been fixed but they're still not showing up on my activity. And no, they haven...

  • Casual Listener
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue Only some of my friends are showing up on friend activity. I have looked at threads which said that it's been f...
  • Mihail
  • Spotify Legend
  • 12279 Views
  • 12 replies
  • 7 likes
  • 12279 Views
  • 12 replies
  • 7 likes

Solved!!Superuser Contribution [Desktop] Spotify not working

PlanPremiumCountryPortugalDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify app is working on my smartphone account, but doesn't work on my desktop account. I'm not able to start playing any music. I'd already unistalled and inst...

  • Casual Listener
  • Plan Premium Country Portugal Device Desktop Operating System Windows 10   My Question or Issue My Spotify app is working on my smartphone account, but doesn't work on my desktop accou...
  • Eni
  • Moderator
  • 302 Views
  • 7 replies
  • 0 likes
  • 302 Views
  • 7 replies
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Superuser Contribution Where are the language files located?

Hey guys! So recently, Spotify started to use the annoying gender *. I want to edit my language files to get rid of it, but I do not know how. Can anyone direct me to the appropriate directory to fix this? I found some language files in %APPDATA% but...

  • Regular
  • Hey guys!   So recently, Spotify started to use the annoying gender *.    I want to edit my language files to get rid of it, but I do not know how.   Can anyone direct me to...
  • CarlosE
  • Moderator
  • 225 Views
  • 3 replies
  • 1 likes
  • Gender
    Help
    issue
    Windows
  • 225 Views
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Superuser Contribution Spotify Won't Play When Using my Microphone

PlanPremiumCountryUnited StatesDeviceRazer Blade Stealth I thinkOperating SystemWindows 10 My Question or IssueWhen my microphone is turned on, it won't allow me to play music. It's weird and I don't know how to fix it. Thanks in advance.

  • Casual Listener
  •   Plan Premium Country United States Device Razer Blade Stealth I think Operating System Windows 10   My Question or Issue When my microphone is turned on, it won't allow me to p...
  • Jeremy
  • Moderator
  • 1905 Views
  • 4 replies
  • 0 likes
  • 1905 Views
  • 4 replies
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Superuser Contribution Insanely slow executing the simplest function

My desktop app (windows, in the US) has been slowing down over the past year or so, i kept assuming it was throttling because of the insane number of playlists I've created over the years (~1-2k ish?...). This past week it has now slowed to a latency...

  • Newbie
  • My desktop app (windows, in the US) has been slowing down over the past year or so, i kept assuming it was throttling because of the insane number of playlists I've created over the years (~1-2k ish?...
  • Jeremy
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • latency
    slow app
  • 133 Views
  • 1 replies
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Superuser Contribution Spotify won't play with USB C Headphones

PlanPremium/FamilyCountryNetherlandsDeviceAsus UX510; i5-7200U; 20GB RAM; Samsung USB-C 3.5mm jack adapter; Realtek HD AudioOperating SystemWindows 10 My Question or IssueHello, since I bought my Galaxy S20 with USB C headpones, I'm using them too on...

  • Newbie
  • Plan Premium/Family Country Netherlands Device Asus UX510; i5-7200U; 20GB RAM; Samsung USB-C 3.5mm jack adapter; Realtek HD Audio Operating System Windows 10   My Question or Issue Hel...
  • Ver
  • Spotify Legend
  • 798 Views
  • 1 replies
  • 0 likes
  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution List shuffles when songs are removed

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 7 sp1Spotify version1.1.48.625.g1c87c7f7-a My Question or Issue>> https://youtu.be/50qYGUbWVTI Whenever I remove a song from my list it shuffles (instead of just moving the list up). Why? Bug o...

  • Regular
  • Plan Premium Country Sweden Device PC Operating System Windows 7 sp1 Spotify version 1.1.48.625.g1c87c7f7-a   My Question or Issue >> https://youtu.be/50qYGUbWVTI   W...
  • Novy
  • Moderator
  • 496 Views
  • 11 replies
  • 0 likes
  • 496 Views
  • 11 replies
  • 0 likes

Superuser Contribution Autoplay can't be turned off. I've reinstalled and rebooted Windows 10

PlanPremiumCountry USADevicePCOperating SystemWindows 10My Question or IssueI've tried everything to turn off Autoplay on my Windows 10 PC. Restarted. Uninstalled. Reinstalled. Nothing works. I don't have this problem with YouTube or other Spotify co...

  • Newbie
  •   Plan Premium Country  USA Device PC Operating System Windows 10 My Question or Issue I've tried everything to turn off Autoplay on my Windows 10 PC. Restarted. Uninstalled. Rein...
  • Alex
  • Moderator
  • 166 Views
  • 2 replies
  • 1 likes
  • 166 Views
  • 2 replies
  • 1 likes

Spotify is preventing Windows from sleeping

PlanPremiumCountryUnited StatesDeviceDesktop, iPhone 11 Pro Max, Macbook Air, Roku w/ SpotifyOperating SystemWindows 10 My Question or IssueWhen playing Spotify on another device, my Desktop will no longer sleep due to Spotify claiming there is "Back...

  • Casual Listener
  • Plan Premium Country United States Device Desktop, iPhone 11 Pro Max, Macbook Air, Roku w/ Spotify Operating System Windows 10   My Question or Issue When playing Spotify on another de...
  • HeyImAlex
  • Newbie
  • 1121 Views
  • 1 replies
  • 1 likes
  • prevent
    sleep
  • 1121 Views
  • 1 replies
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Solved!!Superuser Contribution Flac Support

will spotify be upgrading to flac support soon? and streaming in flac for higher quality music? if so spotify would be a leader in sound quality and would set it apart from other competitors. please consider this.

  • Casual Listener
  • will spotify be upgrading to flac support soon? and streaming in flac for higher quality music? if so spotify would be a leader in sound quality and would set it apart from other competitors. please ...
  • MattSuda
  • Spotify Star
  • 127539 Views
  • 212 replies
  • 190 likes
  • 127539 Views
  • 212 replies
  • 190 likes

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