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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11697 Views

105 replies

47 likes

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  • 105 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1355 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3366 Views

39 replies

2 likes

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  • 39 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8974 Views

0 replies

4 likes

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Superuser Contribution Delete the cache in cache_data

Hello,I noticed that a folder take lots of storage, this is where is located: C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data But I don't know if I can delete the files in cache data.Tha...

Newbie

Hello, I noticed that a folder take lots of storage, this is where is located:  C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data&n...

AlejaR

Moderator

926 Views

1 replies

0 likes

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Superuser Contribution So many popular songs are not available on spotify which is making people feel very frustated..

PlanFreeCountryIndiaDevice(Oppo F19 Pro, HP Laptop 15-da0xxx)Operating System(Android ColorOS 13.0, Windows 11) My Question or IssueMany Songs which are very popular in India and other countries too are not available at spotify.. They are removed wit...

Newbie

Plan Free Country India Device (Oppo F19 Pro, HP Laptop 15-da0xxx) Operating System (Android ColorOS 13.0, Windows 11)   My Question or Issue Many Songs which are very popular in India...

Vasil

Moderator

1825 Views

1 replies

0 likes

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Can't play any album on Windows unless I like/heart it

A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App.Here's a list of things I've noticed:· Playlists work fine.· I have zero issues using my phone, tablet or the web p...

Casual Listener

A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App. Here's a list of things I've noticed: · Playlists work fine. ...

bautixter

Casual Listener

728 Views

3 replies

3 likes

  • 728 Views
  • 3 replies
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Superuser Contribution Playlist covers on desktop

PlanPremiumCountryCanada DeviceHp LaptopOperating SystemWindows 11 My Question or IssueI I am on laptop and I saw the new UI on my other pc and it has the playlist covers on them on (In the picture) and I am on laptop and I think mines updated but do...

Casual Listener

  Plan Premium Country Canada   Device Hp Laptop Operating System Windows 11   My Question or Issue I I am on laptop and I saw the new UI on my other pc and it has the play...

Lyubka

Moderator

2560 Views

3 replies

0 likes

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Superuser Contribution Once I log in, Spotify will not play.

It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.

Newbie

It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.

MihailY

Moderator

492 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Ad every 15 Minutes

Hello, I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which means at every two or three songs there is two ads to listen ...

Casual Listener

Hello,  I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which mea...

AlejaR

Moderator

3052 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Spotify won't play anything on PC or Web. Skips non-stop or refuses to act.

I have a PC installation and the app completely stopped playing any songs.When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist.When I tried web player, it constantly skips songs and never plays anything but ...

Casual Listener

I have a PC installation and the app completely stopped playing any songs. When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist. When I tried web player...

AlejaR

Moderator

1144 Views

4 replies

0 likes

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  • 4 replies
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Spotify on PC will not play songs unless I like/heart them.

I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the program multiple times and this problem has persisted for...

Casual Listener

I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the progra...

kaworu_bloodpaw

Roadie

842 Views

4 replies

4 likes

  • 842 Views
  • 4 replies
  • 4 likes

I want to cancel my one time 3 months plan on Spotify

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Visitor

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

Billy-J

Spotify Star

880 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify no longer responds to anything I do.

My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and will not play or do anything. My username is a bunch ...

Visitor

My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and wi...

Lyubka

Moderator

1118 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working on PC, can't play anything

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my playlists and now has no functionality

Visitor

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my ...

Vasil

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I play Spotify on two separate PC's in office?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

895 Views

1 replies

0 likes

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Superuser Contribution I can't log into the app using the facebook login

I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able to do it and don't know why mine is not working.

Newbie

I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able t...

Vasil

Moderator

466 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify app buged.

And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open on my windows, i tried reinstalling it bit nothing ...

Casual Listener

And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open ...

unclerk

Roadie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Wrong install location

DeviceA regular Windows 10 computer. Operating SystemWindows, the version doesn't matter because folder redirection exists for ages. My Question or IssueThe spotify desktop app doesn't install properly. This is because the install path is wrong. Your...

Newbie

Device A regular Windows 10 computer.   Operating System Windows, the version doesn't matter because folder redirection exists for ages.   My Question or Issue The spotify deskt...

2437 Views

0 replies

1 likes

appdata
Install
install location
location
roaming
  • 2437 Views
  • 0 replies
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Keyboard hot keys no longer working as of Spotify for Windows 1.2.8.923.g4f94bf0d

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueKeyboard hot keys for play, pause, next, and back no longer work as of the most recent update.

Newbie

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Keyboard hot keys for play, pause, next, and back no longer work as of the most recent update.

kaworu_bloodpaw

Roadie

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Solved!! Skipping track shortcut

I have a windows 11 laptop and I wonder if there is a keyboard shortcut to skip tracks while spotify is minimalized. Kind regards,Paul

Casual Listener

I have a windows 11 laptop and I wonder if there is a keyboard shortcut to skip tracks while spotify is minimalized.   Kind regards, Paul

kaworu_bloodpaw

Roadie

113326 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution I am not able to add songs to queue

For some reason I cant add a song to queue. I tried to add a song from a playlist to my queue while playing another playlist

Casual Listener

For some reason I cant add a song to queue. I tried to add a song from a playlist to my queue while playing another playlist

Alex

Spotify Legend

1958 Views

2 replies

0 likes

  • 1958 Views
  • 2 replies
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Superuser Contribution mixes not working

when is play a mix and the first song ends it doesn't go onto the next song in the mix. instead, it just goes onto a random song

Visitor

when is play a mix and the first song ends it doesn't go onto the next song in the mix. instead, it just goes onto a random song

Vasil

Moderator

1461 Views

1 replies

0 likes

  • 1461 Views
  • 1 replies
  • 0 likes