Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81127 Views

40 replies

68 likes

  • 81127 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776408 Views

503 replies

64 likes

  • 776408 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18151 Views

19 replies

5 likes

  • 18151 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

  • 2800 Views
  • 0 replies
  • 4 likes

Is there any hope that Spotyify's group feature will make an appearance on PC and Android???

I use Spotify a ton, and love listening to music with people online. Spotify doesn't make that any easier for me however. I have lots of people who I'd love to have invite to listening with me. They all have premium and since I'm already an avid Spot...

Casual Listener

I use Spotify a ton, and love listening to music with people online. Spotify doesn't make that any easier for me however. I have lots of people who I'd love to have invite to listening with me. They ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Solved!! Spotify connect keeps disconnecting

PlanPremiumCountryDenmarkDeviceDesktop, Laptop and iphone 5sOperating SystemWindows 10, ios 12.3.1 My Question or IssueWhen playing from my desktop, Laptop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i...

Regular

Plan Premium Country Denmark Device Desktop, Laptop and iphone 5s Operating System Windows 10, ios 12.3.1   My Question or Issue When playing from my desktop, Laptop or IPhone, Spotify...

victordiesco

Newbie

35280 Views

8 replies

1 likes

  • 35280 Views
  • 8 replies
  • 1 likes

Desktop app stuck loading playlists and music

The web app will play music but will sometimes fail to load other screens such as playlists or the search tab. It will act like it is loading but will not go farther. It will only continue to play the current song but will not change the song or load...

Visitor

The web app will play music but will sometimes fail to load other screens such as playlists or the search tab. It will act like it is loading but will not go farther. It will only continue to play th...

kaworu_bloodpaw

Roadie

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Number Of Streams For Songs No Longer Appearing.

When I went to sleep (roughly 5 AM US Central Time) I could see the number of streams for an artists songs. When I woke up (2 PM), I went to choose a song, and the streams no longer appear. This is for every artist, not just small ones.

Visitor

When I went to sleep (roughly 5 AM US Central Time) I could see the number of streams for an artists songs. When I woke up (2 PM), I went to choose a song, and the streams no longer appear. This is f...

kaworu_bloodpaw

Roadie

2381 Views

1 replies

0 likes

  • 2381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ben uygulami silip yukledim arkadasim ile sarki dinlemek istiyorum ama olmu

Arkadasim ile sarki dinlemek istiyorum ama olmuyor uygulamayi silip yukledim yine olmadi surumum windows1.2.5.1006.g22820f93

Visitor

Arkadasim ile sarki dinlemek istiyorum ama olmuyor uygulamayi silip yukledim yine olmadi surumum windows 1.2.5.1006.g22820f93

Alex

Spotify Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't play a playlist

Hello, music lovers I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can. I have made them sureTo update Spotify app on my PlayStation and web browserTo update...

Casual Listener

  Hello, music lovers   I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can.   I have m...

yj-u-4

Casual Listener

654 Views

4 replies

0 likes

  • 654 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to rename folders

PlanPremiumCountryUKDevicen/aOperating SystemWindows 10 A week or two ago I could successfully create and rename a folder in the desktop version of Spotify. Today I can no longer do this. I create the folder by right clicking on a playlist; the folde...

Casual Listener

Plan Premium Country UK Device n/a Operating System Windows 10   A week or two ago I could successfully create and rename a folder in the desktop version of Spotify. Today I can no long...

AlejaR

Moderator

1872 Views

6 replies

1 likes

  • 1872 Views
  • 6 replies
  • 1 likes

audio mutes after 10 seconds

Song audio is on for ten seconds then no audio.

Visitor

Song audio is on for ten seconds then no audio.

Loxer

Community Legend

440 Views

1 replies

1 likes

  • 440 Views
  • 1 replies
  • 1 likes

Every time I open the Spotify Windows desktop app it immediately shuts down

I have followed every idea I could find - cleared the cache, uninstalled and re-installed it both from Spotify and from the Microsoft stores (several times) and freed up space on the hard drives.It started happening a couple of weeks ago

Visitor

I have followed every idea I could find - cleared the cache, uninstalled and re-installed it both from Spotify and from the Microsoft stores (several times) and freed up space on the hard drives. It...

kaworu_bloodpaw

Roadie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist is public but doesnt show up on playlist analyzers

My playlist https://open.spotify.com/playlist/4aiZ3fhzcvXMMnxPFuNrtb?si=bd5b378da94c4793 is public, i've double checked triple checked, it shows on my profile. But when i try to use playlist analyzers or even share my playlist, it acts like it's priv...

Casual Listener

My playlist https://open.spotify.com/playlist/4aiZ3fhzcvXMMnxPFuNrtb?si=bd5b378da94c4793 is public, i've double checked triple checked, it shows on my profile. But when i try to use playlist analyzer...

Bazibon1

Casual Listener

423 Views

2 replies

0 likes

  • 423 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes when I change my single display to two displays

PlanPremium Operating SystemWindows 7My Question or IssueHello there. I have a single display in use for my computer.My TV is also plugged in to my computer but not every time in use.If I change the display settings from 1 display to 2 displays my sp...

Regular

Plan Premium   Operating System Windows 7 My Question or Issue Hello there. I have a single display in use for my computer. My TV is also plugged in to my computer but not every time in u...

Fiules

Newbie

2000 Views

2 replies

0 likes

  • 2000 Views
  • 2 replies
  • 0 likes

Superuser Contribution remove playlist

There are a few singers/music/songs that I want to remove, and I have tried without success.

Visitor

There are a few singers/music/songs that I want to remove, and I have tried without success.

MihailY

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync local files from Mac to Windows

So, I have the following setup: - MacBook- Desktop with Windows- Android phone I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices and the Android phone seems to be syncing them without any issue, however...

Casual Listener

So, I have the following setup:   - MacBook - Desktop with Windows - Android phone   I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices ...

LOGSTER9999

Casual Listener

2327 Views

5 replies

1 likes

  • 2327 Views
  • 5 replies
  • 1 likes

Superuser Contribution Volume changes during songs when normalization is off [fixed]

PlanPremiumCountryCanadaDevice / Operating SystemDesktop player and web player on Windows 11 My Question or IssueNormalization is occurring when I listen to music both in the desktop client and the web client whether normalization is off or not. My s...

Newbie

Plan Premium Country Canada Device / Operating System Desktop player and web player on Windows 11   My Question or Issue Normalization is occurring when I listen to music both in th...

AlejaR

Moderator

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

[Windows] Likes not showing up

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

Roadie

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

kaworu_bloodpaw

Roadie

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes

there is no new UI on spotify

It's been a long time and I haven't gotten a new UI, what can I do to get one?

Casual Listener

It's been a long time and I haven't gotten a new UI, what can I do to get one?

kaworu_bloodpaw

Roadie

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Superuser Contribution The report buttons opens to a link that is not found

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can help?"

Visitor

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can...

MihailY

Moderator

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution ~1 min Distorted Songs?

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify to learn what are they all about. Then I forget and ...

Casual Listener

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify t...

Lyubka

Moderator

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes