Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
songcat1
Casual Listener
98218 Views
82 replies
27 likes

98218 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105930 Views
291 replies
22 likes

105930 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7780 Views
1 replies
6 likes

7780 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148298 Views
0 replies
26 likes
Mac
Windows

148298 Views
0 replies
26 likes

Superuser Contribution Put the Playlist, Podcasts, Artists and Albums back in the sidebar

PlanPremiumCountryCanadaDeviceiPhone 6S PlusOperating SystemWindows 10 My Question or IssueFor a long time I managed to avoid getting the UI updates because I really disliked how many extra clicks it required me to get to where I wanted to go. Unfort...

Blazbaros
Regular
Plan Premium Country Canada Device iPhone 6S Plus Operating System Windows 10 My Question or Issue For a long time I managed to avoid getting the UI updates because I really disliked...
2023-01-22 7:23:03 AM
2023-01-23 8:33:58 AM
Dian
Spotify Legend
389 Views
1 replies
1 likes
UI

389 Views
1 replies
1 likes

Superuser Contribution Wrong screentrasition for collapsing image of currently playing song

On the Desktop app and Web player, you can expand and collapse the image of the currently playing song, if you expand the image it smoothly slides out left of the now playing bar and up to the navigation page. However, when collapsing it does still s...

Lost-Prince
Newbie
On the Desktop app and Web player, you can expand and collapse the image of the currently playing song, if you expand the image it smoothly slides out left of the now playing bar and up to the naviga...
2023-01-21 6:00:58 PM
2023-01-22 9:35:19 PM
Eni
Moderator
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Spotify randomly crashes after 2-3 songs

I open the app, and it works totally fine and does what it needs to... until I play something. It sounds great and works fine for the first 2 maybe even 3 songs, but then the app will exit itself out of nowhere and crash. Been going on for quite some...

TedRLY
Regular
I open the app, and it works totally fine and does what it needs to... until I play something. It sounds great and works fine for the first 2 maybe even 3 songs, but then the app will exit itself out...
2023-01-08 8:05:50 PM
2023-01-22 6:47:23 PM
Taylith
Community Legend
637 Views
6 replies
1 likes

637 Views
6 replies
1 likes

Superuser Contribution Volume is 100% max every time I start up

After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue. Every time I start my computer, the volume on Spotify reverts to 100%. Of course, I forget, and it blasts my ears as I scramble to turn it down. This, of cours...

PocoDiablo1
Newbie
After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue. Every time I start my computer, the volume on Spotify reverts to 100%. Of course, I forget, and ...
2018-07-24 10:04:19 PM
2023-01-21 9:02:17 PM
Scrotus
Visitor
13943 Views
11 replies
2 likes

13943 Views
11 replies
2 likes

Superuser Contribution Spotify sometjing went wrong even on offline mode when no internet

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI want to play music on my PC during a power outage where I have no internet (generator hooked up though), but Spotify desktop keeps popping up with the something went wro...

Patrickjelon
Regular
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue I want to play music on my PC during a power outage where I have no internet (generator hooked ...
2021-12-11 10:43:31 PM
2023-01-21 12:31:29 PM
Lyubka
Moderator
3606 Views
16 replies
2 likes

3606 Views
16 replies
2 likes

Won't play the ads and stops all activity

Plan - Free, USA, Desktop computer, Win 8.1 My Question or IssueI start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 second time line. Links no longer work, I can't start the playli...

drkenrich
Casual Listener
Plan - Free, USA, Desktop computer, Win 8.1 My Question or Issue I start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 se...
2023-01-21 1:17:52 AM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Useless Podcast Filter

PlanPremiumCountryChileDevicePCOperating SystemWindows 10 My Question or IssueI select "on progress" on the filter and it show PLAYED chapters, that makes no sense

Meeee1
Casual Listener
Plan Premium Country Chile Device PC Operating System Windows 10 My Question or Issue I select "on progress" on the filter and it show PLAYED chapters, that makes no sense
2023-01-20 8:56:43 PM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

Superuser Contribution Playlist folder album art missing

PlanPremiumCountryNew ZealndDeviceDesktopOperating SystemWindows 10 My Question or IssueAlbum art stops showing within seconds when switching to new playlist, then it appears again after clicking on the album.Attachment 2: As soon as switching to Pla...

grumpy_1
Music Fan
Plan Premium Country New Zealnd Device Desktop Operating System Windows 10 My Question or Issue Album art stops showing within seconds when switching to new playlist, then it appears...
2021-07-24 1:27:36 AM
2023-01-20 1:39:41 PM
RamiroRego
Casual Listener
4938 Views
38 replies
8 likes

4938 Views
38 replies
8 likes

Solved!!Superuser Contribution Spotify won't play songs from search

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueWhen I search a song in the spotify app, it will not let me play it. I can click on the play button, but nothing happens. I can only play songs form my library. I have already tri...

Bixelhec
Newbie
Plan Premium Country Canada Operating System Windows 10 My Question or Issue When I search a song in the spotify app, it will not let me play it. I can click on the play button...
2023-01-18 11:38:52 PM
2023-01-20 9:37:29 AM
Vasil
Moderator
755 Views
2 replies
0 likes

755 Views
2 replies
0 likes

Superuser Contribution Ads won't play, causing me to shut down the app

I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes. Usually I have to close the app and reopen to be able to listen to music. Has anyone else experienced this? I'm using the app on Window...

bfodle
Newbie
I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes. Usually I have to close the app and reopen to be able to listen to music.&nbsp...
2019-03-13 3:10:51 PM
2023-01-20 8:51:07 AM
Lyubka
Moderator
1195 Views
3 replies
0 likes

1195 Views
3 replies
0 likes

Superuser Contribution エラーが発生したようですページを再度読み込んでください上記の表示が出ます。

一度アンインストールしてから、インストールし直してもエラーが出ます。

New user
Visitor
一度アンインストールしてから、インストールし直してもエラーが出ます。
2023-01-18 3:22:07 PM
2023-01-19 7:59:47 PM
OscarDC
Moderator
1592 Views
1 replies
0 likes

1592 Views
1 replies
0 likes

Solved!!Superuser Contribution Why is my progress bar not moving?

I was listening to music today when the progress bar decided not to move

PandhuKL
Casual Listener
I was listening to music today when the progress bar decided not to move
2023-01-18 1:43:38 PM
2023-01-19 6:55:08 PM
OscarDC
Moderator
803 Views
2 replies
0 likes

803 Views
2 replies
0 likes

Add to a list takes duplicated items without warning in windows

Plan PremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueWhen I Add an item to a list in my library, the windows application does not warn if the song is already in the list. I've got duplicated items in the lists with the last ...

soszoe
Music Fan
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue When I Add an item to a list in my library, the windows application does not warn ...
2023-01-19 5:45:14 PM
2023-01-19 6:52:32 PM
kaworu_bloodpaw
Roadie
238 Views
1 replies
1 likes

238 Views
1 replies
1 likes

Only songs in my library can be played.

PlanPremiumCountry DeviceWindows desktopOperating SystemWindows 10 My Question or IssueRecently I came across a weird problem on my desktop app.Only the songs in my library can be played. Other songs cannot be played.All other platforms work normally...

Lapor
Newbie
Plan Premium Country Device Windows desktop Operating System Windows 10 My Question or Issue Recently I came across a weird problem on my desktop app. Only the songs in my li...
2023-01-18 10:17:53 PM
2023-01-19 2:46:24 PM
kaworu_bloodpaw
Roadie
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Superuser Contribution Cannot vote on enhanced playlist suggestions in large playlist?

I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as random other similar music.Normally when clicking the al...

AndrewBlizard
Roadie
I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as rando...
2023-01-17 12:39:24 AM
2023-01-19 9:40:46 AM
Lyubka
Moderator
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Why is the now playing bar not forwarding

After my internet suddenly went out and went back again, the Now Playing bar is not updating. Like when I switch to the song and it's 10s it's still 5s in Spotify.

some_random_dude
Casual Listener
After my internet suddenly went out and went back again, the Now Playing bar is not updating. Like when I switch to the song and it's 10s it's still 5s in Spotify.
2023-01-18 8:38:01 AM
2023-01-19 7:56:48 AM
some_random_dude
Casual Listener
296 Views
2 replies
1 likes

296 Views
2 replies
1 likes

Superuser Contribution Facebook connect error and collaborative not working.

When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborators link to my friend he is unable to add songs to ...

benjamincurfman
Newbie
When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborat...
2023-01-17 7:12:12 PM
2023-01-18 9:57:29 PM
AlejaR
Moderator
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

Superuser Contribution Spotify wont start

PlanPremiumCountryFinlandDeviceHP PCOperating SystemWindows 11 My Question or IssueMy spotify wont start. theres no task going on and i have tried a lot of things but nothing seems to work

Toxmi
Visitor
Plan Premium Country Finland Device HP PC Operating System Windows 11 My Question or Issue My spotify wont start. theres no task going on and i have tried a lot of things but nothing...
2023-01-17 4:23:08 PM
2023-01-18 5:07:27 PM
OscarDC
Moderator
403 Views
2 replies
0 likes

403 Views
2 replies
0 likes

why is the progress bar for chrome web player not moving when i play a song

this has never happened on my web player before. when i interact with the pause/play button, the progress bar will update but still will not move after

New user
Visitor
this has never happened on my web player before. when i interact with the pause/play button, the progress bar will update but still will not move after
2023-01-18 6:55:25 AM
2023-01-18 4:48:04 PM
kaworu_bloodpaw
Roadie
517 Views
1 replies
0 likes

517 Views
1 replies
0 likes

The Spotify Desktop App won't Launch Offline

The Spotify desktop app does not launch offline. It just displays "Something went wrong." with a reload button, clicking it does not resolve the issue. Offline mode is ticked. I already scoured through the forums, and nothing, and by that I mean noth...

Zer0mus
Casual Listener
The Spotify desktop app does not launch offline. It just displays "Something went wrong." with a reload button, clicking it does not resolve the issue. Offline mode is ticked. I already scoured throu...
2023-01-18 2:19:25 PM
2023-01-18 4:33:41 PM
kaworu_bloodpaw
Roadie
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

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