Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1442 Views

0 replies

2 likes

  • 1442 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144736 Views

83 replies

27 likes

  • 144736 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129507 Views

294 replies

22 likes

  • 129507 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10908 Views

1 replies

6 likes

  • 10908 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Hide this song on playlists I don't administer missing

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueShouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a problem on my own playlists, but rather playlists made by Spotify. Else I have to creat...

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Shouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a proble...

Jeremy

Spotify Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Issues with desktop app

Recently I've been experiencing a lot of problems with the Spotify Desktop app. 1. Playing songs I have not saved in my library or my playlists.Problem: This sadly does not work at all. Before playing any song, I have to save it (not download it) aft...

Regular

Recently I've been experiencing a lot of problems with the Spotify Desktop app.   1. Playing songs I have not saved in my library or my playlists. Problem: This sadly does not work at all. Be...

Dian

Spotify Legend

1719 Views

10 replies

0 likes

Windows 10 Application
  • 1719 Views
  • 10 replies
  • 0 likes

Superuser Contribution Album won't play

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueWhenever I go to an album and click on play or click on an individual song, nothing happens. However, if I click on download then it plays. It happens on all albums. Play...

Regular

Plan Premium Country Estonia Device PC Operating System Windows 10     My Question or Issue Whenever I go to an album and click on play or click on an individual song, nothing ha...

Alex

Spotify Legend

2363 Views

12 replies

1 likes

  • 2363 Views
  • 12 replies
  • 1 likes

Superuser Contribution Discography page leads to "Page not found" when page refreshed

Plan: PremiumDevice: Macbook ProOperating System: iOSBrowser: Firefox My Question or IssueOpening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist/1aSxMhuvixZ8h9dK9jIDwL/discography/all" but refreshing the page shows "Page...

Regular

  Plan: Premium Device: Macbook Pro Operating System: iOS Browser: Firefox   My Question or Issue Opening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist...

Dian

Spotify Legend

939 Views

1 replies

0 likes

  • 939 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't download the playlists

PlanPremiumCountryMexicoDeviceHP Laptop 14Operating SystemWindows 11 My Question or IssueRecently my desktop spotify won't let me download my playlists, at first it shows it is "starting" to download them but never actually downloads them. I've tried...

Casual Listener

Plan Premium Country Mexico Device HP Laptop 14 Operating System Windows 11   My Question or Issue Recently my desktop spotify won't let me download my playlists, at first it shows it ...

Vasil

Moderator

645 Views

5 replies

0 likes

desktop(windows)
  • 645 Views
  • 5 replies
  • 0 likes

Superuser Contribution Need better options to personalize recommendations on homepage.

Desktop and mobile apps have no options to hide or mark content as "not-interested" on the homepage. I've had this podcast that I accidentally somehow played part of an episode on months ago that has been popping up with new episodes on my home page ...

Casual Listener

Desktop and mobile apps have no options to hide or mark content as "not-interested" on the homepage. I've had this podcast that I accidentally somehow played part of an episode on months ago that has...

Vekks

Casual Listener

386 Views

2 replies

1 likes

  • 386 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connect

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI have problem. I want to connect ma PC to PS5, so i click Spotify Connect button on PC, but i can't connect, from mobile phone i can connect to PS5.

Visitor

Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue I have problem. I want to connect ma PC to PS5, so i click Spotify Connect button on PC, but i can...

AnnieKate

Newbie

879 Views

5 replies

0 likes

  • 879 Views
  • 5 replies
  • 0 likes

Superuser Contribution Turning into public network speaker

PlanPremiumCountry DeviceAsus (Don't know which one)Operating SystemWindows 10 My Question or Issue So I have this old laptop, which I now use to operate my speakers (only aux input) near my bed to have some music while I go to sleep. But the problem...

Newbie

Plan Premium Country   Device Asus (Don't know which one) Operating System Windows 10  My Question or Issue   So I have this old laptop, which I now use to operate my speaker...

Dian

Spotify Legend

615 Views

1 replies

0 likes

Network speaker
  • 615 Views
  • 1 replies
  • 0 likes

cOOOL

PlanFree/PremiumCountryJADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country JA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

355 Views

1 replies

0 likes

aaaa
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect "everywhere" option gone

PlanPremiumCountryusaDevicewindows pc and various ios devicesOperating Systemwindows 10, IOS 15.5 My Question or Issuehi, i frequently use the "everywhere" option to play to my various echo devices simultaneously. however today the option disappeared...

Casual Listener

Plan Premium Country usa Device windows pc and various ios devices Operating System windows 10, IOS 15.5   My Question or Issue hi, i frequently use the "everywhere" option to play to ...

Yordan

Moderator

2504 Views

1 replies

1 likes

  • 2504 Views
  • 1 replies
  • 1 likes

Superuser Contribution New Amazon Echo not appearing in device list

If this is a duplicate post, feel free to link to a previous discussion, but I couldn't find one that precisely matched my situation. In my case, I am trying to play Spotify audio on a new Echo device that I've set up. But when I go into the list of ...

Casual Listener

If this is a duplicate post, feel free to link to a previous discussion, but I couldn't find one that precisely matched my situation.  In my case, I am trying to play Spotify audio on a new Echo...

Dian

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant find playlist

Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help mePremiumCountry indonesia Device(iPhone 12 Pro)Operating System(Windows 10.) My Question or IssueYesterday i made a playlist on dekstop ...

Visitor

Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help me Premium Country indonesia   Device (iPhone 12 Pro) Operating System (Wi...

Vasil

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add to Playlist Context Menu is HUGE

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 11 My Question or IssueI have one playlist in Spotify. Select a song -> right click -> add to playlist.I get a HUGE empty context menu with my one playlist WAY at the top.This is pretty c...

Gig Goer

Plan Premium Country United States Device PC Operating System Windows 11   My Question or Issue I have one playlist in Spotify. Select a song -> right click -> add to playlist. ...

Dian

Spotify Legend

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files not displaying properly

Somehow I have local FLAC files but none of them have their cover art displaying despite in other apps cover arts are properly shown. And for some music, the artist info is glitched.PlanPremiumCountryHong KongOperating SystemWindows 10

Newbie

Somehow I have local FLAC files but none of them have their cover art displaying despite in other apps cover arts are properly shown. And for some music, the artist info is glitched. Plan Premium ...

Jeremy

Spotify Legend

389 Views

1 replies

1 likes

  • 389 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Problems with Chinese font

Operating SystemWindows 11 My Question or IssueHello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Microsoft YaHei by default, and for zh_TW/zh_HK(zh_Hant) users, the...

Casual Listener

Operating System Windows 11   My Question or Issue Hello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Mic...

yeduzhouzi

Casual Listener

1608 Views

4 replies

2 likes

  • 1608 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify premium doesn't start

Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed. However, today Spotify has completely stopped wor...

Casual Listener

Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed...

Alex

Spotify Legend

435 Views

3 replies

0 likes

  • 435 Views
  • 3 replies
  • 0 likes

Syncing your timeline with your friends

Hey, I have a new idea and I wanna share it with you all, this Idea will allow us to listen to the same song with our friends at the same time, it looks like you are watching a live program together at the same time. Developers can also add other fea...

Newbie

Hey, I have a new idea and I wanna share it with you all, this Idea will allow us to listen to the same song with our friends at the same time, it looks like you are watching a live program together ...

Taylith

Community Legend

348 Views

1 replies

1 likes

  • 348 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not playing songs unless liked; liked songs removed

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify would not play certain songs for me unless they were in my liked playlist. I restarted my PC to no avail. I then uninstalled and reinstalled Spotify, but all my liked...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify would not play certain songs for me unless they were in my liked playlist. I restarted my ...

Jeremy

Spotify Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not letting me loop one song

PlanFreeCountryBelgiumDeviceOpera GX PlayerOperating SystemWindows 10 My Question or IssueSo. I like to listen to the exact same song, on repeat, for hours on end while I do stuff. Sometimes a certain song just really scratches that mental itch ya kn...

Casual Listener

Plan Free Country Belgium Device Opera GX Player Operating System Windows 10   My Question or Issue So. I like to listen to the exact same song, on repeat, for hours on end while I do ...

Viola_Violin

Visitor

20274 Views

11 replies

0 likes

  • 20274 Views
  • 11 replies
  • 0 likes