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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83714 Views

40 replies

68 likes

  • 83714 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793895 Views

503 replies

64 likes

  • 793895 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23480 Views

25 replies

7 likes

  • 23480 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3046 Views

0 replies

4 likes

  • 3046 Views
  • 0 replies
  • 4 likes

Solved!! Can't sync local files from Mac to Windows

So, I have the following setup: - MacBook- Desktop with Windows- Android phone I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices and the Android phone seems to be syncing them without any issue, however...

Casual Listener

So, I have the following setup:   - MacBook - Desktop with Windows - Android phone   I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices ...

LOGSTER9999

Casual Listener

2350 Views

5 replies

1 likes

  • 2350 Views
  • 5 replies
  • 1 likes

Superuser Contribution Volume changes during songs when normalization is off [fixed]

PlanPremiumCountryCanadaDevice / Operating SystemDesktop player and web player on Windows 11 My Question or IssueNormalization is occurring when I listen to music both in the desktop client and the web client whether normalization is off or not. My s...

Newbie

Plan Premium Country Canada Device / Operating System Desktop player and web player on Windows 11   My Question or Issue Normalization is occurring when I listen to music both in th...

AlejaR

Moderator

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

[Windows] Likes not showing up

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

Roadie

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

kaworu_bloodpaw

Roadie

564 Views

3 replies

0 likes

  • 564 Views
  • 3 replies
  • 0 likes

there is no new UI on spotify

It's been a long time and I haven't gotten a new UI, what can I do to get one?

Casual Listener

It's been a long time and I haven't gotten a new UI, what can I do to get one?

kaworu_bloodpaw

Roadie

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Superuser Contribution The report buttons opens to a link that is not found

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can help?"

Visitor

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can...

MihailY

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution ~1 min Distorted Songs?

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify to learn what are they all about. Then I forget and ...

Casual Listener

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify t...

Lyubka

Moderator

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Something went wrong - Try reloading the page" pop-up loop

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Reload," the cycle repeats. I can't access my account...

Casual Listener

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Re...

MihailY

Moderator

1624 Views

3 replies

0 likes

  • 1624 Views
  • 3 replies
  • 0 likes

I cannot use webplayer or app on pc

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Visitor

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Loxer

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

why does Spotify not work on my PC but works perfectly fine on my phone?

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the Spotify folder in %appdata% but it prompts up an e...

Visitor

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the...

Loxer

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 latest app keeps crashing after 20-30 minutes

PlanPremiumCountryUSDeviceDesktop PCAMD Ryzen 7 380064GB RAMNvidia GTX 970Operating SystemWindows 10 64bit My Question or IssueThe app will play and operate fine for about 20 minutes or so and then will just crash. This happens every time I use it, a...

Gig Goer

Plan Premium Country US Device Desktop PC AMD Ryzen 7 3800 64GB RAM Nvidia GTX 970 Operating System Windows 10 64bit   My Question or Issue The app will play and operate fine for ab...

Isgaverno

Casual Listener

23215 Views

49 replies

5 likes

Crash
Windows 10
  • 23215 Views
  • 49 replies
  • 5 likes

Superuser Contribution Spotify PC keeps crashing.

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I do.

Newbie

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I d...

Alex

Spotify Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does not start session of the SPOTIFY application in windows 7 SP1 x32bits

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system.I get the following error: "This app restricted to premium user only. Error code: 409"I tried on WINDOWS 7 SP1 ...

Visitor

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system. I get the following error: "This app restricted to premi...

Yordan

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find "scroll to manage your family accounts"

I would like to add my daughter to my family premium spotify.I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so i cna't get to "select option to add members". I am ...

Visitor

I would like to add my daughter to my family premium spotify. I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so...

Dian

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app" issue.

PlanFreeCountryAmericaDeviceInspiron 15 7000 GamingOperating SystemWindows 10 My Question or IssueSo, I click play on the song, it doesn't play and that message shows up at the top in a blue box. Before, the song was greyed out. Now I get this messag...

Regular

Plan Free Country America Device Inspiron 15 7000 Gaming Operating System Windows 10   My Question or Issue So, I click play on the song, it doesn't play and that message shows up at t...

adiiiiiiiii

Visitor

29885 Views

25 replies

1 likes

  • 29885 Views
  • 25 replies
  • 1 likes

Superuser Contribution the recommended songs will not play under the selfmade playlist

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

Visitor

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

MihailY

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files not showing on desktop but does on iPhone

PlanPremiumCountryUKDeviceiPhone 11/PCOperating SystemiOS 16.3/Windows 11 Pro My Question or IssueBefore upgrading to Windows 11 I had local files in the file explorer music library. After completing a fresh install for Windows, I lost those files (s...

Regular

Plan Premium Country UK Device iPhone 11/PC Operating System iOS 16.3/Windows 11 Pro   My Question or Issue Before upgrading to Windows 11 I had local files in the file explorer music ...

MihailY

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes