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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81462 Views

40 replies

68 likes

  • 81462 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778507 Views

503 replies

64 likes

  • 778507 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18636 Views

19 replies

5 likes

  • 18636 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2822 Views

0 replies

4 likes

  • 2822 Views
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  • 4 likes

I cannot use webplayer or app on pc

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Visitor

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Loxer

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

why does Spotify not work on my PC but works perfectly fine on my phone?

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the Spotify folder in %appdata% but it prompts up an e...

Visitor

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the...

Loxer

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 latest app keeps crashing after 20-30 minutes

PlanPremiumCountryUSDeviceDesktop PCAMD Ryzen 7 380064GB RAMNvidia GTX 970Operating SystemWindows 10 64bit My Question or IssueThe app will play and operate fine for about 20 minutes or so and then will just crash. This happens every time I use it, a...

Gig Goer

Plan Premium Country US Device Desktop PC AMD Ryzen 7 3800 64GB RAM Nvidia GTX 970 Operating System Windows 10 64bit   My Question or Issue The app will play and operate fine for ab...

Isgaverno

Casual Listener

23061 Views

49 replies

5 likes

Crash
Windows 10
  • 23061 Views
  • 49 replies
  • 5 likes

Superuser Contribution Spotify PC keeps crashing.

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I do.

Newbie

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I d...

Alex

Spotify Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does not start session of the SPOTIFY application in windows 7 SP1 x32bits

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system.I get the following error: "This app restricted to premium user only. Error code: 409"I tried on WINDOWS 7 SP1 ...

Visitor

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system. I get the following error: "This app restricted to premi...

Yordan

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find "scroll to manage your family accounts"

I would like to add my daughter to my family premium spotify.I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so i cna't get to "select option to add members". I am ...

Visitor

I would like to add my daughter to my family premium spotify. I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so...

Dian

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app" issue.

PlanFreeCountryAmericaDeviceInspiron 15 7000 GamingOperating SystemWindows 10 My Question or IssueSo, I click play on the song, it doesn't play and that message shows up at the top in a blue box. Before, the song was greyed out. Now I get this messag...

Regular

Plan Free Country America Device Inspiron 15 7000 Gaming Operating System Windows 10   My Question or Issue So, I click play on the song, it doesn't play and that message shows up at t...

adiiiiiiiii

Visitor

29690 Views

25 replies

1 likes

  • 29690 Views
  • 25 replies
  • 1 likes

Superuser Contribution the recommended songs will not play under the selfmade playlist

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

Visitor

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

MihailY

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files not showing on desktop but does on iPhone

PlanPremiumCountryUKDeviceiPhone 11/PCOperating SystemiOS 16.3/Windows 11 Pro My Question or IssueBefore upgrading to Windows 11 I had local files in the file explorer music library. After completing a fresh install for Windows, I lost those files (s...

Regular

Plan Premium Country UK Device iPhone 11/PC Operating System iOS 16.3/Windows 11 Pro   My Question or Issue Before upgrading to Windows 11 I had local files in the file explorer music ...

MihailY

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video podcast won't play on windows 11 desktop

PlanPremiumCountryUK Device(Laptop)Operating System(Windows 11.) My Question or IssueOne particular podcasts videos won't play and I can't listen to them at all unless I download them, it only happens on this one podcast and only on PC, it works on m...

Casual Listener

Plan Premium Country UK   Device (Laptop) Operating System (Windows 11.)   My Question or Issue One particular podcasts videos won't play and I can't listen to them at all unless...

psyduck94

Casual Listener

1196 Views

4 replies

0 likes

  • 1196 Views
  • 4 replies
  • 0 likes

Is it possible turn off video podcast on spotify desktop app?

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

Casual Listener

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

kaworu_bloodpaw

Roadie

1655 Views

1 replies

0 likes

  • 1655 Views
  • 1 replies
  • 0 likes

Solved!! Audio streaming through external soundcard

PlanPremiumCountry RomaniaDeviceAsus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processorOperating System(Windows 10) My Question or IssueHello Spotify community. I have a big issue with my app. Usually it didn't happen so ofte...

Casual Listener

Plan Premium Country  Romania Device Asus ROG G56jk upgraded to 8GB ram with 1tb HDD 7200 RPM and i7 4710HQ processor Operating System (Windows 10)   My Question or Issue Hello ...

dki89

Newbie

6919 Views

5 replies

0 likes

streaming
  • 6919 Views
  • 5 replies
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Superuser Contribution Arranging Liked songs by dragging songs to a specific order

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHi there...i'd like to know if there is a way to arrange Liked songs by dragging to a specific order. Similar to Winamp or any other media player. I have tried it and it doesn't s...

Regular

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Hi there...i'd like to know if there is a way to arrange Liked songs by dragging to a specific order. ...

pekschef

Newbie

663 Views

3 replies

3 likes

  • 663 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify will not play searched music or download songs

Hello, I am having issues with the app. Mainly, whenever I try to play a song/album/artist from the search bar, the app will stop playing my current song and not play anything. The play bar becomes blank. The app still plays fine from anywhere else, ...

Casual Listener

Hello, I am having issues with the app. Mainly, whenever I try to play a song/album/artist from the search bar, the app will stop playing my current song and not play anything. The play bar becomes b...

MihailY

Moderator

1635 Views

2 replies

0 likes

  • 1635 Views
  • 2 replies
  • 0 likes

Solved!! songs downloading only after i play them

every time i click download, i would need to let the whole list play for hours so all the songs are downloaded

Casual Listener

every time i click download, i would need to let the whole list play for hours so all the songs are downloaded

Bara41

Casual Listener

529 Views

2 replies

0 likes

bug
Help please
Windows
  • 529 Views
  • 2 replies
  • 0 likes

No friends activity on desktop spotify

PlanPremiumCountryGermanyDevice(PC)Operating System(Windows 10) My Question or IssueHi! As the title states, my friends' activity tab has been absent from the desktop app for quite some time now (longer than a year iirc). Before it disappeared, it's ...

Newbie

Plan Premium Country Germany Device (PC) Operating System (Windows 10)   My Question or Issue Hi! As the title states, my friends' activity tab has been absent from the desktop app for...

kaworu_bloodpaw

Roadie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes