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Spotify keep crashing (Frustrating zZzZ)

Spotify keep crashing (Frustrating zZzZ)

Hi, my Spotify suddently keep crashing all the time after I open It and play songs. It takes only a few seconds before It closes automatically. I have tried to reinstall it from the microsoft store and install it again. Same things when I install it from the website
1 Reply

Hi there,

Thanks for reaching out to the Community!

I get that you have issues with the app closing itself automatically, even after reinstalling. This could well mean there is some sort of issues due to bad cached data on your device. It's worthwhile to perform a clean reinstall of the app, as this is more thorough than the normal one and ensures that no cached data will cause interference with the new installation of your app. Please see if this will make any difference for you. 

If the above doesn't help you, please come back with a short video of the situation and also with full details of your device (make, model, OS) and the exact Spotify version of the app, where this happens for you.

Hope you find this useful. Keep us posted if you have any questions.

Kiril Moderator
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