Shuffling into a different playlist on my computer?

[#1]

Everytime I try to shuffle a playlist, it plays one song from that playlist and then skips back to a personal playlist of mine and shuffles within that personal playlist. I have to individually play songs from a differnt playlist and can't even queue songs.

[Alex]

Hi,

Thanks for reaching out about this in the Community!

This could be happening due to a number of factors. Please check the following:

• Make sure your Play Queue is cleared before playing music. You can clear it by clicking the Queue button > Clear queue. This option should be available on Desktop and Mobile.
• Make sure that Enhance is switched off. This button will appear on top of your playlist. If it's turned on (green) it will automatically add similar songs to your playlist.
• Make sure Shuffle is turned off.

Hope this helps.