Help Wizard

Step 1


Play button greyed out in the Windows application

Play button greyed out in the Windows application

Every time I open up my Windows Spotify application bottom middle play button is greyed out and when I try to play any playlist any song etc. nothing happens I can only listen to the songs using the Spotify web app
1 Reply

Hey @S0ul3r,


Thanks for reaching out.


As a first step, can you please let us know the following:

  • Your OS version, and Spotify version.
  • Have you tried any troubleshooting steps like reinstalling the app?
  • Does the issue persist when using a different internet connection?

Keep us posted.


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