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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1204 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143979 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128770 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10828 Views

1 replies

6 likes

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Superuser Contribution Windows app permanently in offline mode, but all other devices work. Help?

When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it will not show me friend status. However, Spotify will...

Casual Listener

When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it wi...

Eni

Moderator

360 Views

3 replies

0 likes

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Spotify is super laggy when hardware acceleration is off

It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on

Newbie

It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on

Amay

Spotify Star

371 Views

1 replies

0 likes

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Spotify on browser getting crashed when turning on a song

Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ( my web browser is Chrome version 103). Thanks a l...

Newbie

Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ...

Bella_K

Composer

1999 Views

1 replies

0 likes

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Superuser Contribution discover weekly not playing new playlist for days after updating

for months, my discover weekly will update on the day it's supposed to, but when i try to listen to the new playlist, it doesn't update. if i press the big green play button, it continues to play last week's playlist, and if i press play on the first...

Casual Listener

for months, my discover weekly will update on the day it's supposed to, but when i try to listen to the new playlist, it doesn't update. if i press the big green play button, it continues to play las...

Dian

Spotify Legend

301 Views

1 replies

0 likes

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Superuser Contribution essues with spotify on desktop.

Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloading the page. when I reload it this message comes up ...

Visitor

Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloadin...

user-removed

Not applicable

464 Views

4 replies

0 likes

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Superuser Contribution Spotify Desktop stops playing music when screen falls asleep [Windows 10]

While playing music via the Spotify Desktop app and going AFK from my Windows 10 PC, Spotify stops playing my music after my screen falls asleep. This has not been an issue in the past, and I frequently used to leave my PC AFK while playing music whi...

Regular

While playing music via the Spotify Desktop app and going AFK from my Windows 10 PC, Spotify stops playing my music after my screen falls asleep. This has not been an issue in the past, and I frequen...

Dian

Spotify Legend

1653 Views

1 replies

0 likes

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my partner cant join in and listen through discord anymore.

So, a couple days ago on discord(pc) it would display i was listening to spotify, and if i was in a call with my partner he could join, however it's no longer doing it, along with not giving me the option to let him listen along.

Visitor

So, a couple days ago on discord(pc) it would display i was listening to spotify, and if i was in a call with my partner he could join, however it's no longer doing it, along with not giving me the o...

228 Views

0 replies

0 likes

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Superuser Contribution Spotify this content is not available/ missing folder

When I try to play music from my files on my desktop, I just get the message: "This content is not available". I was looking for solutions and read, that I'm supposed to clear the cache, but there is no Spotify folder at %appdata% > roaming. I didn't...

Visitor

When I try to play music from my files on my desktop, I just get the message: "This content is not available". I was looking for solutions and read, that I'm supposed to clear the cache, but there is...

Eni

Moderator

358 Views

1 replies

0 likes

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Superuser Contribution "Settings" is not currently available to me.

Just recently started using Spotify and am trying to find the 'Settings' option. Looking at this help article from Spotify, the "Settings" options should be in the top left drop-down, but mine only lists "Account, Profile, Support, Download & Log-Out...

Casual Listener

Just recently started using Spotify and am trying to find the 'Settings' option. Looking at this help article from Spotify, the "Settings" options should be in the top left drop-down, but mine only l...

OscarDC

Moderator

338 Views

1 replies

0 likes

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Superuser Contribution Can't play anything on Spotify

Having issues playing anything on Spotify for several weeks now. Tryed logging out, reopen it and switched from my phone to my pc but nothing works. I can't even delete it bc it doesn't show on the control panel. not even in the microsoft store. Same...

Casual Listener

Having issues playing anything on Spotify for several weeks now. Tryed logging out, reopen it and switched from my phone to my pc but nothing works. I can't even delete it bc it doesn't show on the c...

OscarDC

Moderator

415 Views

3 replies

0 likes

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Superuser Contribution podcast not playing

My music is working fine, but not the podcasts. None of them play, have tried emptying cache and what not

Newbie

My music is working fine, but not the podcasts. None of them play, have tried emptying cache and what not

OscarDC

Moderator

291 Views

1 replies

0 likes

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Superuser Contribution No audio on podcast

I click play on this podcast: https://open.spotify.com/episode/3fUjhGoqbcQenMV9Ana8Fh?si=ad65f02f06914890 but there is no audio. This is the third time this issue has happened for this particular podcast over the past 3 months. The only way I have fo...

Visitor

I click play on this podcast: https://open.spotify.com/episode/3fUjhGoqbcQenMV9Ana8Fh?si=ad65f02f06914890 but there is no audio. This is the third time this issue has happened for this particular p...

Eni

Moderator

343 Views

1 replies

0 likes

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Superuser Contribution Keep getting logged out and downloads deleted

I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just log back in. That was until now, when I have some s...

Casual Listener

I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just ...

Jeremy

Spotify Legend

1055 Views

3 replies

0 likes

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Superuser Contribution skipping songs

The program skips songs and changes the output device on its own.

Newbie

The program skips songs and changes the output device on its own.

OscarDC

Moderator

281 Views

1 replies

0 likes

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Superuser Contribution Despite LTE module, there's no internet network on Win11app

Ausgangssituation ist, das ich per Webplayer, die LTE Verbindung vom Laptop nutzen kann, in der Winn1-App nicht.Also ich habe einen Laptop, der im jetztigen Moment aktiv seine eigene LTE Verbindung nutzt. Über diese Verbindung kann ich Spotify nicht ...

Visitor

Ausgangssituation ist, das ich per Webplayer, die LTE Verbindung vom Laptop nutzen kann, in der Winn1-App nicht. Also ich habe einen Laptop, der im jetztigen Moment aktiv seine eigene LTE Verbindu...

AndresM

Moderator

358 Views

1 replies

0 likes

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Different songs on my homepage play the same song

PlanPremiumCountryTurkey / TürkiyeDeviceBrand : Dell Model : Vostro 5490System Type: x64-basedOperating SystemWindows 10 My Question or IssueHi,I am Gözde,I would like to report an issue with your desktop spotify app.Spotify app opened,The most liste...

Newbie

Plan Premium Country Turkey / Türkiye Device Brand : Dell  Model : Vostro 5490 System Type: x64-based Operating System Windows 10   My Question or Issue Hi, I am Gözde, I woul...

323 Views

0 replies

0 likes

bug
PossibleBug
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Superuser Contribution deleting podcast episodes

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceLenovo Laptop (don't know model)Operating SystemWindows 10Spotify for Windows1.1.88.612.gcc529952 My Q...

Music Fan

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Lenovo Laptop (don't know model) ...

Thenewchicken

Regular

3457 Views

3 replies

0 likes

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discord only shows up music played from the web player and not the desktop app

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueToday I noticed that my music played from the Spotify Desktop App isn't showing up on discord anymore. So I immediately unlinked Spotify from discord and removed permissi...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Today I noticed that my music played from the Spotify Desktop App isn't showing up on discord ...

337 Views

0 replies

0 likes

Discord
Spotify
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Sound blasterx ae5 and Spotify

Good morning. i installed a new sound card: sound blasterx ae5. The card works, with youtube, with videos, with everything, except with Spotify (use on pc with app). I get this message: Spotify cannot play this content. How to do? As I said the card ...

Newbie

Good morning. i installed a new sound card: sound blasterx ae5. The card works, with youtube, with videos, with everything, except with Spotify (use on pc with app). I get this message: Spotify canno...

Mjolkspam

Casual Listener

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes