Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

8958 Views

94 replies

42 likes

  • 8958 Views
  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

739 Views

12 replies

1 likes

Possible Bug
  • 739 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1715 Views

33 replies

2 likes

  • 1715 Views
  • 33 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8222 Views

0 replies

4 likes

  • 8222 Views
  • 0 replies
  • 4 likes

Menus in web player are showing object names rather than display names

Web player on chrome. Instead of Home, Search, Your Library, See All menus are showing as view.web-player-home, navbar.search, navbar.your-library, shelf.see-all

Visitor

Web player on chrome. Instead of Home, Search, Your Library, See All menus are showing as view.web-player-home, navbar.search, navbar.your-library, shelf.see-all

kaworu_bloodpaw

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Submitting ideas

I'm trying to find the place to submit a new idea for implementation to Spotify in the future, however, I can't find it and I've seen two people post the link to where to do so although I have no clue where the button is on the linked page to do it.O...

Visitor

  I'm trying to find the place to submit a new idea for implementation to Spotify in the future, however, I can't find it and I've seen two people post the link to where to do so although I hav...

MihailY

Moderator

986 Views

3 replies

0 likes

spotify website layout
  • 986 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not sorting podcasts properly

PlanPremiumCountryIrelandDevice(Samsung Galaxy Book Go)Operating System(Windows 11.) My Question or IssueSpotify doesn't properly sort my podcasts by recently added. The one at the end was last uploaded yesterday and one of them in the middle was Mar...

Visitor

  Plan Premium Country Ireland Device (Samsung Galaxy Book Go) Operating System (Windows 11.)   My Question or Issue Spotify doesn't properly sort my podcasts by recently added. ...

Dian

Spotify Legend

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle playlist in the desktop app is broken

Some o the songs in the shuffle playslist aren't there, in its place there a blank song with no name, no artist, no album, no nothing. And when the play list get to that song, spotify just stop playing completely.

Casual Listener

Some o the songs in the shuffle playslist aren't there, in its place there a blank song with no name, no artist, no album, no nothing. And when the play list get to that song, spotify just stop playi...

Dian

Spotify Legend

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes

Refuses to play any songs on Desktop Win10

PlanPremium FamilyCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to open any of my playlists/library/liked songs, it shows a loading icon for ~30 seconds and then "Something went wrong while loading your albums." I can sea...

Casual Listener

Plan Premium Family Country US Device PC Operating System Windows 10   My Question or Issue When I try to open any of my playlists/library/liked songs, it shows a loading icon for ~30 ...

phazeHello

Casual Listener

1993 Views

2 replies

1 likes

  • 1993 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify keeps increasing the volume of all media open

When I open the Spotify app on my computer, the audio of any media playing from my web browser is doubled. Spotify doesn't change the volume on my computer, it remains at the level I set it at, but is considerably louder without changing the number. ...

Newbie

When I open the Spotify app on my computer, the audio of any media playing from my web browser is doubled. Spotify doesn't change the volume on my computer, it remains at the level I set it at, but i...

Eni

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Can't download any music in new Desktop App

Hi, when I set a playlist to download, the progress bar just goes to the percentage of already-downloaded songs, and the icon in the playlist list keeps going in a circle. There is no download progress bar appearing in the usual place (below "Create ...

Regular

  Hi,  when I set a playlist to download, the progress bar just goes to the percentage of already-downloaded songs, and the icon in the playlist list keeps going in a circle. There is no ...

saerin

Regular

2192 Views

4 replies

0 likes

  • 2192 Views
  • 4 replies
  • 0 likes

Solved!! spotify doesnt play music unless its in a playlist

PlanPremiumCountryU.SDevicePCOperating SystemWindows 10 My Question or IssueSpotify doesn't play music unless its in a playlist. I can't just search up a song and listen, I have to add it to a playlist first. It has become very annoying. Is there a f...

Casual Listener

Plan Premium Country U.S Device PC Operating System Windows 10   My Question or Issue Spotify doesn't play music unless its in a playlist. I can't just search up a song and listen, I h...

achitkara

Casual Listener

764 Views

2 replies

0 likes

  • 764 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify just stops playing my songs

On PC, Spotify just stops playing songs. When pressing play, it starts a random song. It`s been an ongoing issue in resent months. It appears on multiple pc`s not on my mobile app

Visitor

On PC, Spotify just stops playing songs. When pressing play, it starts a random song. It`s been an ongoing issue in resent months. It appears on multiple pc`s not on my mobile app

Vasil

Moderator

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution i live in israel, mixed language in app

i want my account to be fully english,today i noticed that the mixes names had automatically changedfrom "example mix" to "example מיקס" in the picture that previews that mixand there is also another tab that is below the "Best of artists" tabthat is...

Casual Listener

i want my account to be fully english, today i noticed that the mixes names had automatically changed from "example mix" to "example מיקס" in the picture that previews that mix and there is also a...

MihailY

Moderator

1417 Views

3 replies

0 likes

  • 1417 Views
  • 3 replies
  • 0 likes

Superuser Contribution One person not showing up on friend activity?

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueOnly some of my friends are showing up on friend activity. I have looked at threads which said that it's been fixed but they're still not showing up on my activity. And no, they haven...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue Only some of my friends are showing up on friend activity. I have looked at threads which said that it's been f...

MihailY

Moderator

18677 Views

14 replies

8 likes

  • 18677 Views
  • 14 replies
  • 8 likes

Windows Desktop Program Won't Play

My desktop app on Windows will not play. It says that I need to turn off "Offline Mode" in order to play a song. However, Offline Mode is already disabled. Separately, when I double click on certain songs, it says "this content is not available". On ...

Visitor

My desktop app on Windows will not play. It says that I need to turn off "Offline Mode" in order to play a song. However, Offline Mode is already disabled. Separately, when I double click on certain ...

kaworu_bloodpaw

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Solved!! Songs don't play from the artist's page/albums on the desktop app (windows)

Hey,If I try to play songs from the artist page/album they won't play. But If I add those songs to a playlist, they work, but only through the specific playlist. This problem appears only on the desktop app.I tried to clear the cache. update and rein...

Newbie

Hey, If I try to play songs from the artist page/album they won't play. But If I add those songs to a playlist, they work, but only through the specific playlist. This problem appears only on th...

kaworu_bloodpaw

Roadie

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify seems to not work on my PC correctly

I opend the website as usualy in my browser Google-chrome but I also tried it on Edge as browser and both have the same issue I click on any button and nothing seems to work. I restarted my PC but still... I just want to click on a certain song or th...

Roadie

I opend the website as usualy in my browser Google-chrome but I also tried it on Edge as browser and both have the same issue   I click on any button and nothing seems to work. I restarted my ...

Alex

Spotify Legend

1910 Views

7 replies

1 likes

  • 1910 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution I can't hide played podcasts

PlanSpotify Premium DuoCountryBulgariaDeviceLaptop Dell Inspiron 7786Operating SystemWindows 10 My Question or IssueWith the latest update (Apr. 2021), I can sort podcasts only by date and length (interested feature!). But I miss/can't find how to hi...

Newbie

Plan Spotify Premium Duo Country Bulgaria Device Laptop Dell Inspiron 7786 Operating System Windows 10   My Question or Issue With the latest update (Apr. 2021), I can sort podcas...

sp0t1fy-hates-you

Visitor

13904 Views

7 replies

13 likes

hide
played
Podcasts
Windows 10 Application
  • 13904 Views
  • 7 replies
  • 13 likes

New update crashes every 5 minutes

PlanPremiumCountryAustraliaDeviceDell inspiron 13 5378Operating SystemWindows 11 My Question or IssueApplication crashes every 5 minutes. When it crashes it becomes an unresponsive black screen.

Newbie

  Plan Premium Country Australia Device Dell inspiron 13 5378 Operating System Windows 11   My Question or Issue Application crashes every 5 minutes. When it crashes it becomes a...

kaworu_bloodpaw

Roadie

1808 Views

1 replies

0 likes

Bug Windows
unresponsive
  • 1808 Views
  • 1 replies
  • 0 likes

Plays through Windows 10 app and phone but not through desktop browser or Roku

Plan--PremiumCountry--USA Devices--Roku, Windows 10 desktop/Windows Spotify app, Pixel 4AOperating System--Windows 10, Android 13 My Question or IssueThis morning, Spotify wouldn't play on the Roku app, so I tried it on my computer going through my b...

Visitor

Plan--Premium Country--USA   Devices--Roku, Windows 10 desktop/Windows Spotify app, Pixel 4A Operating System--Windows 10, Android 13   My Question or Issue This morning, Spotify wou...

kaworu_bloodpaw

Roadie

510 Views

1 replies

1 likes

  • 510 Views
  • 1 replies
  • 1 likes

Superuser Contribution Desktop app completey unusable - every song says "spotify cant play this right now..."

PlanPremiumCountryUSADeviceDesktopOperating SystemWin10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it." is displayed for any song I try to play. It is completely unusable for the last ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Win10   My Question or Issue "Spotify can't play this right now.  If you have the file on your computer you can import it....

MihailY

Moderator

2936 Views

10 replies

0 likes

  • 2936 Views
  • 10 replies
  • 0 likes