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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51839 Views
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  • Windows
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Solved!!Superuser Contribution Windows 10 - Chrome Web Player - Unusable

PlanPremiumCountryUSADeviceDell Latitude 7490 Laptop Operating SystemWindows 10 - 64 Bit Using most up-to-date Chrome web browser & Spotify web player client My Question or IssueUsing the spotify.com web player, when I select "Play" to any song playl...

  • Casual Listener
  • Plan Premium Country USA Device Dell Latitude 7490 Laptop  Operating System Windows 10 - 64 Bit  Using most up-to-date Chrome web browser & Spotify web player client   My...
  • Novy
  • Moderator
  • 249 Views
  • 5 replies
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  • 249 Views
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Superuser Contribution Spotify Freezees whenever I swap windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueFor the past 3 months or so whenever I swap windows or minimize Spotify there is a chance that the UI will completely freeze when I swap back to it. It will continue to play ...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue For the past 3 months or so whenever I swap windows or minimize Spotify there is a chance that the...
  • Novy
  • Moderator
  • 254 Views
  • 5 replies
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  • 254 Views
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Superuser Contribution Is there a way to check how many UNIQUE songs you have in a playlist?

Is there any way to check how many unique songs/tracks I have in a single playlist, not including duplicates? It would be very useful.

  • Regular
  • Is there any way to check how many unique songs/tracks I have in a single playlist, not including duplicates? It would be very useful.
  • Jeremy
  • Moderator
  • 187 Views
  • 1 replies
  • 1 likes
  • 187 Views
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Superuser Contribution Songs Play out of order when playlist is sorted by Artist

PlanPremiumCountryUnited StatesOperating SystemWindows 101.1.53.608.g7ed9c03a-a My Question or IssueWhenever I sort a playlist by Artist, which is how I almost always keep them sorted, the songs play out of order. How do I get it to play the songs in...

  • Gig Goer
  • Plan Premium Country United States Operating System Windows 10 1.1.53.608.g7ed9c03a-a   My Question or Issue Whenever I sort a playlist by Artist, which is how I almost always keep them...
  • Novy
  • Moderator
  • 423 Views
  • 18 replies
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  • 423 Views
  • 18 replies
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Superuser Contribution Unable to stream podcasts to hifi

Plan - PremiumCountry - UKDeviceDesktop PCOperating System(Windows 10) My Question or IssueI can stream artist albums to my hifi just fine, but not podcasts. My list of available devices shows hifi unavailable.Switch back to artist albums, streams to...

  • Casual Listener
  • Plan - Premium Country - UK Device Desktop PC Operating System (Windows 10)   My Question or Issue I can stream artist albums to my hifi just fine, but not podcasts. My list of availab...
  • Mihail
  • Spotify Legend
  • 148 Views
  • 3 replies
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  • 148 Views
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Superuser Contribution Songs no showing on other devices

Hello, I am a new Premium Subscriber and new to Spotify.I downloaded the Spotify Windows app and imported my iTunes playlists. The playlists and their corresponding songs appear ok in the windows app. I can play the songs no problem.I bought a Tesla ...

  • Newbie
  • Hello, I am a new Premium Subscriber and new to Spotify. I downloaded the Spotify Windows app and imported my iTunes playlists. The playlists and their corresponding songs appear ok in the windows...
  • Mihail
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
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Teams mutes spotify

PlanPremium CountryNetherlands DeviceASUS ROG G15 Operating SystemWindows 10 My Question or IssueIssue (since solved): whenever I am in a teams meeting, my Spotify (and some other audio) gets muted. As soon as I leave the meeting, the issue is solved...

  • Casual Listener
  • Plan Premium   Country Netherlands   Device ASUS ROG G15   Operating System Windows 10   My Question or Issue Issue (since solved): whenever I am in a teams meeting, ...
  • 1532 Views
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  • 2 likes
  • microsoft teams
    teams
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Solved!!Superuser Contribution I would like to report 3 bugs

PlanPremiumCountryBrazilOperating System(Windows 10)My Question or IssueHello Spotify Team,1º Bug: When app starts, shows "NaN" on times of the music below 2º Bug: The link redirect from menu, goes to 404 page (Página não encontrada - Spotify)( 3 dot...

  • Newbie
  • Plan Premium Country Brazil Operating System (Windows 10) My Question or Issue Hello Spotify Team, 1º Bug: When app starts, shows "NaN" on times of the music below   2º Bug: The li...
  • CarlosE
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
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Superuser Contribution RE: New Desktop Experience, reverted to old?

PlanPremiumCountryEnglandDeviceDesktopOperating SystemWindows 10 My Question or IssueI was very much enjoying the new desktop experience although it has been reverted back suddenly to the old experience when I logged out into a new account? Now I can...

  • Casual Listener
  •   Plan Premium Country England Device Desktop Operating System Windows 10   My Question or Issue I was very much enjoying the new desktop experience although it has been reverted...
  • Eni
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stop playing after about 30 seconds

PlanFree/PremiumCountryCanadaDevice Z390 AORUS ELITE Processor(s): 1 Processor(s) Installed.[01]: Intel64 Family 6 Model 158 Stepping 10 Genuine Intel ~3696 MHZBIOS Version: American Megatrends Inc. F6Total Physical Memory: 32,700 MBAvailable Physica...

  • Casual Listener
  • Plan Free/Premium Country Canada Device  Z390 AORUS ELITE  Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 158 Stepping 10 Genuine Intel ~3696 MHZ BIOS Version:...
  • CarlosE
  • Moderator
  • 220 Views
  • 4 replies
  • 0 likes
  • Playback Error
    Windows 10
  • 220 Views
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Superuser Contribution Popping/Static Sound When Streaming to Receiver Over WiFi

I have the premium plan and normally stream Spotify to my Denon AVR-S710W receiver over my WiFi through my iPhone. Never had any issues before, but recently every song is now playing with static and pops in it (I’ve tried playing from my Wife’s iPhon...

  • Newbie
  • I have the premium plan and normally stream Spotify to my Denon AVR-S710W receiver over my WiFi through my iPhone. Never had any issues before, but recently every song is now playing with static and ...
  • CarlosE
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Okay tell me what to do about the slow start up issue

I have to delete the cache every month, because the app starts slower and slower every time. Don't tell me to reinstall (btw I just posted a working solution here and it got deleted in a few minutes, so please tell me another solution.)

  • Gig Goer
  • I have to delete the cache every month, because the app starts slower and slower every time. Don't tell me to reinstall  😡 (btw I just posted a working solution here and it got deleted in a f...
  • goatpimp
  • Gig Goer
  • 1963 Views
  • 10 replies
  • 1 likes
  • 1963 Views
  • 10 replies
  • 1 likes

Superuser Contribution Most Daniel Johnston songs removed: shifting to new label, glitch, or gone for now?

Some songs are randomly greyed out and the ones that aren't greyed out get skipped in a glitchy way. If Spotify removed this guy 4 days after I started listening to him I'm going to be upset. It only appears to be Daniel Johnston as of now. Edit: son...

  • Regular
  • Some songs are randomly greyed out and the ones that aren't greyed out get skipped in a glitchy way. If Spotify removed this guy 4 days after I started listening to him I'm going to be upset. It only...
  • nn7025
  • Casual Listener
  • 5361 Views
  • 10 replies
  • 14 likes
  • 5361 Views
  • 10 replies
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Solved!!Superuser Contribution different sort by date added on premium and free account

PlanFree/PremiumDevice(PC)Operating System(Windows 10) if I sort my playlist so that the last added tracks are on top, then they are sorted differently from the tracks in the album, if I try to do the same on a free account, then the tracks are sorte...

  • Regular
  • Plan Free/Premium Device (PC) Operating System (Windows 10)   if I sort my playlist so that the last added tracks are on top, then they are sorted differently from the tracks in the album...
  • Jeremy
  • Moderator
  • 392 Views
  • 11 replies
  • 0 likes
  • 392 Views
  • 11 replies
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Solved!!Superuser Contribution local files public for new songs

Plan/PremiumCountrynetherlandsDevice SamsungOperating Systemimac windows My Question or IssueIf I put my local files music in my public playlists, can they be listen by others? It's be really nice if that happens.

  • Regular
  • Plan/Premium Country netherlands Device  Samsung Operating System imac windows   My Question or Issue If I put my local files music in my public playlists, can they be listen ...
  • Elena
  • Moderator
  • 317 Views
  • 2 replies
  • 0 likes
  • local file
  • 317 Views
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Show albums and songs

Hey, There used to be an option to display all artist's albums and also see all songs under those albums. Now the only option is to display albums but not with songs. Any reason why this feature was removed? It was quite convenient to search for song...

  • Casual Listener
  • Hey,   There used to be an option to display all artist's albums and also see all songs under those albums. Now the only option is to display albums but not with songs. Any reason why this fea...
  • TreyAnastasio
  • Spotify Star
  • 155 Views
  • 1 replies
  • 1 likes
  • Albums
    display
  • 155 Views
  • 1 replies
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Superuser Contribution Spotify Skips every song

PlanPremiumCountryCanadaDeviceDesktop + topping MX3 DAC/AMPOperating SystemWindows 10 My Question or IssueEvery song get skipped from the desktop application with the error "Spotify can't play this right now. If you have the file on your computer you...

  • Casual Listener
  • Plan Premium Country Canada Device Desktop + topping MX3 DAC/AMP Operating System Windows 10   My Question or Issue Every song get skipped from the desktop application with the error "...
  • Eni
  • Moderator
  • 194 Views
  • 3 replies
  • 0 likes
  • 194 Views
  • 3 replies
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Superuser Contribution Playlist Names not Showing

PlanPremiumDeviceHP Omen LaptopOperating SystemWindows 10 My Question or IssueStarting today there are some playlist names not showing. In particular one folder called Flava Flavas has several playlists in it, and the second, third and fourth playlis...

  • Regular
  • Plan Premium Device HP Omen Laptop Operating System Windows 10   My Question or Issue Starting today there are some playlist names not showing. In particular one folder called Flava Flav...
  • Novy
  • Moderator
  • 756 Views
  • 5 replies
  • 0 likes
  • 756 Views
  • 5 replies
  • 0 likes

hide a song

When I hide a song in the Android app. Why is the song not hidden in the Windows 10 app. It needs to be synced.

  • Newbie
  •   When I hide a song in the Android app. Why is the song not hidden in the Windows 10 app. It needs to be synced.
  • Billy-J
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes