Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Spotify not working on PC, can't play anything

Spotify not working on PC, can't play anything

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my playlists and now has no functionality
1 Reply

Hey there,


Thanks for reaching out!
From the described behaviour I can assume that you've logged in to a newly created account.
That would explain the new username, the missing playlists and the lack of functionality.

Please make sure you're logging in using the correct credentials and all should be well 🙂

Let us know if any questions or further issues arise.

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts