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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution [Windows App] Can't play any song - buttons are greyed out

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI'm unable to play any song in the Spotify Windows app. Clicking the play button doesn't do anything. Bottom section appears greyed out. This is persistent for all songs acro...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I'm unable to play any song in the Spotify Windows app. Clicking the play button doesn't do anythi...
  • Alex
  • Moderator
  • 1717 Views
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Spotify becoming slower over time

DeviceWindows 10Operating SystemWindows 10My Question or IssueSpotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again.I have had this issue for well over a year now and had spotify for 5 years but if this issue is not fi...

  • Casual Listener
  • Device Windows 10 Operating System Windows 10 My Question or Issue Spotify becomes slower overtime, a retart fixes it but after 5 minutes its slow again. I have had this issue for well over a y...
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Superuser Contribution Problème de lecture avec l'application PC

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueBonjour,Depuis hier l'application Spotify ne veux plus lire ma musique et me retourne systématiquement le message suivant :"Spotify ne peut pas lire ce contenu pour le mom...

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  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue Bonjour, Depuis hier l'application Spotify ne veux plus lire ma musique et me retourne systéma...
  • Elena
  • Moderator
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Superuser Contribution Can't play any song

PlanFreeCountryQatarDevice(Laptop)Operating System(Windows 10) My Question or IssueI can't play any songs. When playing songs, it will play and after 6 seconds it will stop playing and say "Can't play the current song". This happens to all the songs....

  • Newbie
  • Plan Free Country Qatar Device (Laptop) Operating System (Windows 10)   My Question or Issue I can't play any songs. When playing songs, it will play and after 6 seconds it will stop p...
  • Ver
  • Moderator
  • 256 Views
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  • 256 Views
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Is spotify kids available on PC or kindle?

PlanPremium FamilyCountryU.S.A.DevicePCOperating SystemWindows 10/Kindle My Question or IssueI am trying to log my daughter into her spotify kids account on her PC and her kindle but i keep getting redirected to the regular spotify app. Is there not ...

  • Newbie
  • Plan Premium Family Country U.S.A. Device PC Operating System Windows 10/Kindle   My Question or Issue I am trying to log my daughter into her spotify kids account on her PC and her ki...
  • dinomight
  • Spotify Star
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  • kids
    Premium family not working
    spotify kids
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Superuser Contribution Casting a non repeating playlist to a google home mini

I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I'd like to play through my google home mini. But I ...

  • Casual Listener
  • I'm using a windows 10 pc and the spotify free app. On my computer I can play a playlist and turn repeat off so it shuffles but won't play the same thing twice. My computer speakers aren't great so I...
  • Mihail
  • Spotify Legend
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Re: [Desktop] Spotify becomes unresponsive when using Search

Hi, Im not really sure how this works but i had a question n idk where to post it.my friend feed has glitched out, im not able to see it. I tried shutting the application, logging out n back in and even deleting and re downloading it on my laptop. Pl...

  • Visitor
  • Hi, Im not really sure how this works but i had a question n idk where to post it. my friend feed has glitched out, im not able to see it. I tried shutting the application, logging out n back in and...
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Playback constantly cutting out

Spotify is cutting out several times during each song I play. The play sequence continues to play, but there is no audio for 1-3 seconds. Sometimes there is a short buzzing and distortion of audio before the cut.Other Spotify suggestions recommend en...

  • Casual Listener
  • Spotify is cutting out several times during each song I play. The play sequence continues to play, but there is no audio for 1-3 seconds. Sometimes there is a short buzzing and distortion of audio be...
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Superuser Contribution Unable to Create Playlist Xbox

PlanFreeCountryUSA DeviceXBOX ONEOperating SystemXBOX ONE My Issuecannot create playlist I got to my library there is no such option this is really stupid. I also noticed there is a discography option to look in an artist but, even if I were able to ...

  • Casual Listener
  •   Plan Free Country USA   Device XBOX ONE Operating System XBOX ONE   My Issue cannot create playlist I got to my library there is no such option this is really stupid. I a...
  • Elena
  • Moderator
  • 328 Views
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Missing discography in desktop but, not xbox

PlanFreeCountryUSA DeviceWindows 10 laptopOperating SystemWindows 10 My IssueI am unable to easily make a playlist from all songs from certain artists because the discography option is missing in the desktop version. I see the albums and I see popula...

  • Casual Listener
  •   Plan Free Country USA   Device Windows 10 laptop Operating System Windows 10   My Issue I am unable to easily make a playlist from all songs from certain artists because ...
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Superuser Contribution Ads not playing

PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI've had this 2 times now. I'm listening to music (of course), ads start playing like normal, I wait out 2 ads and then the 3rd ad (always an ad from spotify themsel...

  • Newbie
  • Plan Free Country The Netherlands Device PC Operating System Windows 10   My Question or Issue I've had this 2 times now. I'm listening to music (of course), ads start playing like nor...
  • Ivan
  • Spotify Legend
  • 474 Views
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  • Advertisements
    not playing
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Superuser Contribution Artists and Albums removed!

Premium New Zealand HP Spectre, Samsung A51Windows 10, Android Nearly all my artists are missing. Only 5 show in the desktop App and the Android App.Nearly all my albums are missing. Only 6 show in the desktop App.However maybe most but at least over...

  • Newbie
  •   Premium   New Zealand   HP Spectre, Samsung A51 Windows 10, Android   Nearly all my artists are missing. Only 5 show in the desktop App and the Android App. Nearly all ...
  • Mihail
  • Spotify Legend
  • 308 Views
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  • album list
    Albums
    Artist
    missing
    Missing Albums
    missing artists
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Superuser Contribution When I try playing music from my playlist, it doesn't show my saved music. And songs do not load

PlanFreeCountryRomaniaDeviceHP laptop early 2013Operating SystemWindows 10My Question or IssueWhen I try to play songs from my playlist, the songs do not how up, making the playlist empty. And playing songs individually doesn't work either, not loadi...

  • Visitor
  • Plan Free Country Romania Device HP laptop early 2013 Operating System Windows 10 My Question or Issue When I try to play songs from my playlist, the songs do not how up, making the playlist...
  • Ivan
  • Spotify Legend
  • 203 Views
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  • 203 Views
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Having more filter for liked titles playlist

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueAfter many times spent on spotify, the list of liked songs became very large with lot of different kind of songs ( rock, ballads, punk, rap, pop, 80's, etc...). By now, I'...

  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue After many times spent on spotify, the list of liked songs became very large with lot of differ...
  • leodamoizo
  • Casual Listener
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Superuser Contribution Show control bar when application is minimized in the tray

Can you make control bar available when hover mouse over Spotify icon, when the application is minimized in the tray, just like when in minimized in the taskbar?Check the attached file for ideas Thank you,Boris

  • Visitor
  • Can you make control bar available when hover mouse over Spotify icon, when the application is minimized in the tray, just like when in minimized in the taskbar? Check the attached file for ideas �...
  • Mihail
  • Spotify Legend
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  • control bar
    tray
    Windows 10
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Superuser Contribution Is there any way to connect to any other social networks besides FaceBook?

Reason being, I'm thinking about leaving FaceBook, & that would effect my log in & my Spotify friends. Someone suggested I ask people their usernames & type them in, but it doesn't help if people never read any of my posts, & my question got closed s...

  • Regular
  • Reason being, I'm thinking about leaving FaceBook, & that would effect my log in & my Spotify friends.   Someone suggested I ask people their  usernames & type them in,...
  • Elena
  • Moderator
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  • Friend Feed
    Web Player
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Superuser Contribution Autoplay not working on Desktop

PlanPremium CountryGermany Operating SystemWindows 10 Pro Additional InfoIt works, when i start a track on my mobile phone.But when i start a track on my Desktop (to play on my mobile phone or on my desktop), it does not work...

  • Newbie
  • Plan Premium   Country Germany   Operating System Windows 10 Pro   Additional Info It works, when i start a track on my mobile phone. But when i start a track on my Desktop ...
  • Alex
  • Moderator
  • 835 Views
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  • autoplay
    Desktop
    Windows
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Spotify lowering music volume when im in League of legends

PlanPremiumCountrySlovakiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueEvery time i select the league of legends window or im in game, spotify lowers volume, I didnt find anything in League settings and I tried the windows lowering ...

  • Visitor
  • Plan Premium Country Slovakia Device Desktop PC Operating System Windows 10   My Question or Issue Every time i select the league of legends window or im in game, spotify lowers volume...
  • PrettyMuchSwiss
  • Composer
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Superuser Contribution Desktop and mobile are different accounts?????

Im having a problem where my desktop version is acting like its a different account from my mobile version. For example, i can only add new songs on my mobile created playlists from my desktop if the playlist is on collaborative mode, and they show d...

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  • Visitor
  • Im having a problem where my desktop version is acting like its a different account from my mobile version. For example, i can only add new songs on my mobile created playlists from my desktop if the...
  • Elena
  • Moderator
  • 468 Views
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  • Desktop
    Playlists
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Superuser Contribution Radio plays hidden songs

PlanPremiumCountryUSOperating SystemWindows 10 My Question or IssueWhen playing an artist radio, after hiding a song, eventually Spotify plays the hidden song again. For example, I have a Skrillex artist radio station, and I keep hiding "Nuclear Bass...

  • Casual Listener
  • Plan Premium Country US Operating System Windows 10   My Question or Issue When playing an artist radio, after hiding a song, eventually Spotify plays the hidden song again. For example,...
  • Mihail
  • Spotify Legend
  • 419 Views
  • 1 replies
  • 1 likes
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