Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Jormangeud

Regular

8423 Views

88 replies

39 likes

  • 8423 Views
  • 88 replies
  • 39 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

644 Views

12 replies

1 likes

Possible Bug
  • 644 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

ohyaz6

Casual Listener

1376 Views

28 replies

2 likes

  • 1376 Views
  • 28 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8118 Views

0 replies

4 likes

  • 8118 Views
  • 0 replies
  • 4 likes

Can't play music through the actual Artist - DESKTOP APP

PlanPremiumCountrySweden DeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue So, I've noticed for a couple of days now that certain songs won't play.At first I thought nothing of it, but lately it's been bothering me greatly. First ...

Newbie

Plan Premium Country Sweden   Device Desktop Computer Operating System Windows 10   My Question or Issue   So, I've noticed for a couple of days now that certain songs won'...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPhone Spotify playing on Speaker doesn't show up on Desktop.

I am currently connecting my iPhone to a speaker in my room and playing music through that. Whenever I used to do this, my Spotify on my desktop would show that there is music playing through my phone, however it's not showing that anymore. It would ...

Regular

I am currently connecting my iPhone to a speaker in my room and playing music through that. Whenever I used to do this, my Spotify on my desktop would show that there is music playing through my phon...

Alex

Spotify Legend

1303 Views

4 replies

0 likes

  • 1303 Views
  • 4 replies
  • 0 likes

Superuser Contribution Settings keeps resetting after updating Spotify

PlanPremiumCountryFranceOperating SystemWindows 10 & 7My Question or IssueAt every new update of the software since ever, I need to set all my settings (advanced or not) because Spotify erases it to the default settings and I am tired of this bug...T...

Casual Listener

Plan Premium Country France Operating System Windows 10 & 7 My Question or Issue At every new update of the software since ever, I need to set all my settings (advanced or not) because Spo...

686InSomNia686

Casual Listener

2004 Views

4 replies

1 likes

  • 2004 Views
  • 4 replies
  • 1 likes

Why is my playlist not showing up in search?

I make playlists related to subject matter for my students. If they cannot search and find my playlist when they enter the title, this is a problem. Why is this happening??? Thanks.

Visitor

I make playlists related to subject matter for my students. If they cannot search and find my playlist when they enter the title, this is a problem. Why is this happening??? Thanks.

Bittencourt

Spotify Star

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Superuser Contribution Any button on keyboard changes songs on Spotify rapidly, any # or letter.

As I was playing a video game, I was typing in game and my music started to freak change on me. I got a new PC and I have Windows 11. It hasn't done this to me on my older PC. It is the same keyboard as previous. I'd like to listen to music as I game...

Visitor

As I was playing a video game, I was typing in game and my music started to freak change on me. I got a new PC and I have Windows 11. It hasn't done this to me on my older PC. It is the same keyboard...

AlejaR

Moderator

1612 Views

1 replies

0 likes

  • 1612 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not longer working on Windows 10, Crashes

When I open the app on my desk top, it acts like it is playing the song but the time never changes on the track, does not matter what song I choose. Then it will freezer up and not let me do anything and I have to close the program. Then if I try to ...

Casual Listener

When I open the app on my desk top, it acts like it is playing the song but the time never changes on the track, does not matter what song I choose. Then it will freezer up and not let me do anything...

Prague

Community Legend

4294 Views

5 replies

0 likes

  • 4294 Views
  • 5 replies
  • 0 likes

Superuser Contribution I cannot hear my music through my headphones

The volume is up, the song says its playing, and other things will go through the headphones but I cannot hear the song or any other thing on Spotify. I cannot find any issue other than Spotify itself.

Visitor

The volume is up, the song says its playing, and other things will go through the headphones but I cannot hear the song or any other thing on Spotify. I cannot find any issue other than Spotify itsel...

Yordan

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution sportify stops responding randomly windows 11, music keeps playing

I have had this happened couple times on windows spotify app. I'm listening to songs and flipping through songs just fine and one of a sudden the desktop app wont respond to anything, the current song keeps playing. I close the program and the song k...

Newbie

  I have had this happened couple times on windows spotify app. I'm listening to songs and flipping through songs just fine and one of a sudden the desktop app wont respond to anything, the cur...

Dian

Spotify Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

[Win11] Spotify does not remember position and size of window

The Spotify window on Windows 11 does not remember where it has been placed on the screen meaning that every time the computer restarts, you have to re-snap the window. This is especially inconvenient if the size of said window doesn't conform with t...

Newbie

The Spotify window on Windows 11 does not remember where it has been placed on the screen meaning that every time the computer restarts, you have to re-snap the window. This is especially inconvenien...

1278 Views

0 replies

6 likes

  • 1278 Views
  • 0 replies
  • 6 likes

Superuser Contribution I cannot deactivate autoplay

When I go to the settings in my browser, there is no possibility to deactivate autoplay. How can I deactivate it in the browser (Chrome and Edge the same)?

Visitor

When I go to the settings in my browser, there is no possibility to deactivate autoplay. How can I deactivate it in the browser (Chrome and Edge the same)?

Yordan

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I getting this error whenever I try to sign into Spotify?

Whenever I go to sign in on my Windows Vista laptop, I am given the error "This app is restricted to Premium users only. (Error code: 409)." Is this due to the discontinuation of older versions of Spotify, or is it something else? Additionally, if it...

Visitor

Whenever I go to sign in on my Windows Vista laptop, I am given the error "This app is restricted to Premium users only. (Error code: 409)." Is this due to the discontinuation of older versions of Sp...

Yordan

Moderator

1904 Views

1 replies

0 likes

  • 1904 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist gone

PlanPremiumCountryDenmark My Question or IssueA public playlist created by spotify suddenly dissapeared, but still comes up in my searches. The playlist is shown in the attatchment

Casual Listener

Plan Premium Country Denmark   My Question or Issue A public playlist created by spotify suddenly dissapeared, but still comes up in my searches. The playlist is shown in the attatchment&n...

HeleneJ

Casual Listener

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
  • 0 likes

Solved!! Windows 11, Spotify keeps switching to wrong output

PlanPremiumCountryPolandDevicePC, Creative G6 soundcard, Nvidia Gforce 2060Operating SystemWindows 11 My Question or IssueI have a problem with Spotify app constantly switching to wrong output device.I have to manually pick the proper output in syste...

Casual Listener

Plan Premium Country Poland Device PC, Creative G6 soundcard, Nvidia Gforce 2060 Operating System Windows 11   My Question or Issue I have a problem with Spotify app constantly switchi...

qzn

Casual Listener

4212 Views

3 replies

0 likes

windows11
  • 4212 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify will not play classical music on this device

1. classical music on a playlist will play, but classical will not play from search results.2. Classical music will play on other devices.

Casual Listener

1. classical music on a playlist will play, but classical will not play from search results. 2. Classical music will play on other devices.

aboman

Casual Listener

1093 Views

2 replies

0 likes

  • 1093 Views
  • 2 replies
  • 0 likes

Superuser Contribution When I login to Spotify on pc, I get Error code auth 15

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHello users, I recently installed spotify on my new pc, and I get this error every time I try to log in, *A firewall may be blocking Spotify. Please update your firewall to allo...

Casual Listener

  Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Hello users, I recently installed spotify on my new pc, and I get this error every time I try...

bluebeesong

Visitor

6297 Views

6 replies

1 likes

  • 6297 Views
  • 6 replies
  • 1 likes

Solved!! Error messagge: Spotify can't play right now.. How can I fix?

On Windows 10, while trying to play an online song it keeps saying:"Spotify can't play this right now. If you have the file on your computer you can import it" (i have never used spotify for local music) On the latest exe version or app from Windows ...

Casual Listener

On Windows 10, while trying to play an online song it keeps saying: "Spotify can't play this right now. If you have the file on your computer you can import it" (i have never used spotify for local ...

m_pasqui

Casual Listener

2277 Views

3 replies

0 likes

  • 2277 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify says I'm offline, but clearly I am!

I can't get Spotify to work on my computer, it says I'm offline. I assure you I am online!! It will play just fine on my cell phone!!

Visitor

I can't get Spotify to work on my computer, it says I'm offline. I assure you I am online!! It will play just fine on my cell phone!!

Dian

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Did spotify reduce ads?

I noticed I'm not receiving ads every 3 songs since the new update, after 7-8 I'm receiving them.It's unusual.I know it's a good thing that ads are lesserbut I feel like this might hurt spotify revenue structure if it's just a bug.Happy to help Updat...

Regular

I noticed I'm not receiving ads every 3 songs since the new update, after 7-8 I'm receiving them. It's unusual. I know it's a good thing that ads are lesser but I feel like this might hurt spotify...

821 Views

0 replies

0 likes

  • 821 Views
  • 0 replies
  • 0 likes