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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

908 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142786 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127278 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10738 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Spotify sometjing went wrong even on offline mode when no internet

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI want to play music on my PC during a power outage where I have no internet (generator hooked up though), but Spotify desktop keeps popping up with the something went wro...

Regular

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue I want to play music on my PC during a power outage where I have no internet (generator hooked ...

Lyubka

Moderator

4054 Views

16 replies

2 likes

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  • 2 likes

Won't play the ads and stops all activity

Plan - Free, USA, Desktop computer, Win 8.1 My Question or IssueI start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 second time line. Links no longer work, I can't start the playli...

Casual Listener

Plan - Free, USA, Desktop computer, Win 8.1   My Question or Issue I start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 se...

345 Views

0 replies

0 likes

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Useless Podcast Filter

PlanPremiumCountryChileDevicePCOperating SystemWindows 10 My Question or IssueI select "on progress" on the filter and it show PLAYED chapters, that makes no sense

Casual Listener

Plan Premium Country Chile Device PC Operating System Windows 10   My Question or Issue I select "on progress" on the filter and it show PLAYED chapters, that makes no sense

273 Views

0 replies

0 likes

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Superuser Contribution Playlist folder album art missing

PlanPremiumCountryNew ZealndDeviceDesktopOperating SystemWindows 10 My Question or IssueAlbum art stops showing within seconds when switching to new playlist, then it appears again after clicking on the album.Attachment 2: As soon as switching to Pla...

Music Fan

Plan Premium Country New Zealnd Device Desktop Operating System Windows 10   My Question or Issue Album art stops showing within seconds when switching to new playlist, then it appears...

RamiroRego

Casual Listener

5937 Views

38 replies

8 likes

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  • 8 likes

Solved!!Superuser Contribution Spotify won't play songs from search

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueWhen I search a song in the spotify app, it will not let me play it. I can click on the play button, but nothing happens. I can only play songs form my library. I have already tri...

Newbie

  Plan Premium Country Canada Operating System Windows 10   My Question or Issue When I search a song in the spotify app, it will not let me play it. I can click on the play button...

Vasil

Moderator

982 Views

2 replies

0 likes

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Superuser Contribution Ads won't play, causing me to shut down the app

I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes. Usually I have to close the app and reopen to be able to listen to music. Has anyone else experienced this? I'm using the app on Window...

Newbie

I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes.  Usually I have to close the app and reopen to be able to listen to music.&nbsp...

Lyubka

Moderator

1272 Views

3 replies

0 likes

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Superuser Contribution エラーが発生したようです ページを再度読み込んでください 上記の表示が出ます。

一度アンインストールしてから、インストールし直してもエラーが出ます。

Visitor

一度アンインストールしてから、インストールし直してもエラーが出ます。

OscarDC

Moderator

2665 Views

1 replies

0 likes

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Add to a list takes duplicated items without warning in windows

Plan PremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueWhen I Add an item to a list in my library, the windows application does not warn if the song is already in the list. I've got duplicated items in the lists with the last ...

Music Fan

  Plan  Premium Country Spain Device PC Operating System Windows 10   My Question or Issue When I Add an item to a list in my library, the windows application does not warn ...

kaworu_bloodpaw

Roadie

292 Views

1 replies

1 likes

  • 292 Views
  • 1 replies
  • 1 likes

Only songs in my library can be played.

PlanPremiumCountry DeviceWindows desktopOperating SystemWindows 10 My Question or IssueRecently I came across a weird problem on my desktop app.Only the songs in my library can be played. Other songs cannot be played.All other platforms work normally...

Newbie

Plan Premium Country   Device Windows desktop Operating System Windows 10   My Question or Issue Recently I came across a weird problem on my desktop app. Only the songs in my li...

kaworu_bloodpaw

Roadie

329 Views

1 replies

0 likes

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Superuser Contribution Cannot vote on enhanced playlist suggestions in large playlist?

I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as random other similar music.Normally when clicking the al...

Roadie

I have a large playlist, about 2,500 tracks, that I gave a shot using the new enhance feature to add some variety since it's largely a dump of about 20 similar artists' discographies as well as rando...

Lyubka

Moderator

308 Views

1 replies

0 likes

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  • 1 replies
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Why is the now playing bar not forwarding

After my internet suddenly went out and went back again, the Now Playing bar is not updating. Like when I switch to the song and it's 10s it's still 5s in Spotify.

Casual Listener

After my internet suddenly went out and went back again, the Now Playing bar is not updating. Like when I switch to the song and it's 10s it's still 5s in Spotify.

some_random_dude

Casual Listener

332 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Facebook connect error and collaborative not working.

When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborators link to my friend he is unable to add songs to ...

Newbie

When I try to connect Facebook in the Spotify desktop app (Windows) I get an error every time. I have already worked through the typical troubleshooting steps. Also, when I send the invite collaborat...

AlejaR

Moderator

332 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify wont start

PlanPremiumCountryFinlandDeviceHP PCOperating SystemWindows 11 My Question or IssueMy spotify wont start. theres no task going on and i have tried a lot of things but nothing seems to work

Visitor

Plan Premium Country Finland Device HP PC Operating System Windows 11   My Question or Issue My spotify wont start. theres no task going on and i have tried a lot of things but nothing...

OscarDC

Moderator

477 Views

2 replies

0 likes

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why is the progress bar for chrome web player not moving when i play a song

this has never happened on my web player before. when i interact with the pause/play button, the progress bar will update but still will not move after

Visitor

this has never happened on my web player before. when i interact with the pause/play button, the progress bar will update but still will not move after

kaworu_bloodpaw

Roadie

603 Views

1 replies

0 likes

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The Spotify Desktop App won't Launch Offline

The Spotify desktop app does not launch offline. It just displays "Something went wrong." with a reload button, clicking it does not resolve the issue. Offline mode is ticked. I already scoured through the forums, and nothing, and by that I mean noth...

Casual Listener

The Spotify desktop app does not launch offline. It just displays "Something went wrong." with a reload button, clicking it does not resolve the issue. Offline mode is ticked. I already scoured throu...

kaworu_bloodpaw

Roadie

333 Views

1 replies

0 likes

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Superuser Contribution [Desktop] BUG: Lyrics button missing unless in full screen Windows 10

The lyrics functionality is missing unless in full screen on Windows 10 Web Player and on the Desktop website. This is a new problem so I would check the recent releases. Unable to view lyrics unless in full screen mode.

Visitor

The lyrics functionality is missing unless in full screen on Windows 10 Web Player and on the Desktop website. This is a new problem so I would check the recent releases. Unable to view lyrics unless...

MihailY

Moderator

557 Views

1 replies

0 likes

Desktop
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Solved!! 403 Error when using VPN

PlanPremiumCountryUSADevIce Toshiba/HP LaptopOperating SystemWindows 10 My Question or IssueHello,I have been using Nord VPN for probably a couple of years and up until now it has been working fine, but now I am getting 403 Forbidden Error unless I l...

Roadie

Plan Premium Country USA DevIce  Toshiba/HP Laptop Operating System Windows 10   My Question or Issue Hello, I have been using Nord VPN for probably a couple of years and up unti...

audioholik

Casual Listener

12051 Views

10 replies

4 likes

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Superuser Contribution Spotify can't find my Onkyo Reciever via Spotify Connect anymore.

Since i've built a new PC and installed Windows 11 on it freshly Spotify Connect only sees my Google Chromecast Ultra. But not my preferred Onkyo Multimedia Reciever. I've tried reinstalling Spotify. My Android phone doesn't have this issue where i u...

Casual Listener

Since i've built a new PC and installed Windows 11 on it freshly Spotify Connect only sees my Google Chromecast Ultra. But not my preferred Onkyo Multimedia Reciever. I've tried reinstalling Spotify....

Lyubka

Moderator

704 Views

3 replies

0 likes

  • 704 Views
  • 3 replies
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My controls on my PC are greyed out.

I've been searching for help on this for a while now. I am the administrator of this PC. I have uninstalled and reinstalled Spotify. I have restarted my PC. I have checked suggested settings. And I still cannot play a single thing from my PC. I'm abo...

Visitor

I've been searching for help on this for a while now. I am the administrator of this PC. I have uninstalled and reinstalled Spotify. I have restarted my PC. I have checked suggested settings. An...

unclerk

Roadie

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes