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Windows Desktop Program Won't Play

Windows Desktop Program Won't Play

My desktop app on Windows will not play. It says that I need to turn off "Offline Mode" in order to play a song. However, Offline Mode is already disabled. Separately, when I double click on certain songs, it says "this content is not available". On other items, like Podcasts, I cannot even select the Play button, as it is greyed out.
Version: Spotify for Windows 1.2.6.863.ge7902f05
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1 Reply

Hi there!

 

I've seen a similar problem before. I'll provide some steps that might help.

 

In Windows 10/11:

Right-click on the sound icon in your taskbar and select sound settings.

kaworu_bloodpaw_0-1678976352436.png

 

 

Scroll down to the Volume Mixer option.

kaworu_bloodpaw_1-1678976352636.png

 

On the Volume Mixer page, click the Reset button at the bottom.

kaworu_bloodpaw_2-1678976352559.png

 

 

 

 

 

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