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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83565 Views

40 replies

68 likes

  • 83565 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792261 Views

503 replies

64 likes

  • 792261 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23126 Views

25 replies

7 likes

  • 23126 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

  • 3036 Views
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Superuser Contribution [Desktop] White Boxes after update

PlanPremiumCountryUSAOperating System(Windows 11) My Question or IssueWhite boxes have started showing up around my Spotify player. This has only started after the update. Does anyone know a fix?you can see one in the top right corner, but they come ...

Newbie

Plan Premium Country USA Operating System (Windows 11)   My Question or Issue White boxes have started showing up around my Spotify player. This has only started after the update. Does a...

jimtunes

Casual Listener

8768 Views

34 replies

26 likes

Desktop
Trouble Shooting
White boxes
  • 8768 Views
  • 34 replies
  • 26 likes

Superuser Contribution Windows 10 Error - "Spotify can not play this right now. If you have files on your..."

I have recently clean installed Windows 10 home edition on my computer. Since the re-install I have not been able to use the desktop app for spotify to play songs. I am able to use the spotify desktop app to control my phone and the browser songs wit...

Newbie

I have recently clean installed Windows 10 home edition on my computer. Since the re-install I have not been able to use the desktop app for spotify to play songs.   I am able to use the spoti...

Lyubka

Moderator

368 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Listening while gaming

Ok so the Dev's might want to take a look at all the major gaming ports that are used out there so that there isn't port hogging going on between Major Games, their Launcher and Spotify. My and quit a but of my friends and gaming community have stopp...

Casual Listener

Ok so the Dev's might want to take a look at all the major gaming ports that are used out there so that there isn't port hogging going on between Major Games, their Launcher and Spotify. My and quit ...

Alex

Spotify Legend

659 Views

1 replies

0 likes

Desktop
Other
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  • 1 replies
  • 0 likes

Superuser Contribution Windows10 Desktop App does not see the speaker set-up that Android app sees

BACKGROUNDI use Spotify FamilyI use Windows10 Sonos Desktop version 1.1.48.625.g1c87c7f7I use Android Version version 8.5.94.839I wirelessly connect both units to the same WiFi (2,4Ghz) Router. The router ALSO has a Sonos Boost wired directly. Our ho...

Regular

BACKGROUND I use Spotify Family I use Windows10 Sonos Desktop version 1.1.48.625.g1c87c7f7 I use Android Version version 8.5.94.839 I wirelessly connect both units to the same WiFi (2,4Ghz) Route...

aleaiactaest17

Newbie

2307 Views

11 replies

1 likes

  • 2307 Views
  • 11 replies
  • 1 likes

Question about local file quality

So recently I bought a vinyl of Purity Ring's begin again on vinyl. The album came with a download to some high quality mp3's, which sound incredibly nice. However when I imported them through the local files section of Spotify, I noticed that the so...

Newbie

So recently I bought a vinyl of Purity Ring's begin again on vinyl. The album came with a download to some high quality mp3's, which sound incredibly nice. However when I imported them thro...

Adeviant

Visitor

4206 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Issue when dragging song from "Next in queue" to "Next up" section

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620Operating SystemWindows 11Spotify VersionSpotify for Windows (MS Store)1.1.99.878.g1e4ccc6eMy Question or IssueI like to drag songs from my manually created queue ("Next in queue") to the auto-generat...

Roadie

Plan Free Country USA Device Dell Inspiron 16 Plus 7620 Operating System Windows 11 Spotify Version Spotify for Windows (MS Store) 1.1.99.878.g1e4ccc6e My Question or Issue I like to drag...

kaworu_bloodpaw

Roadie

1058 Views

2 replies

0 likes

Adding to Queue
Desktop
queue
Song Queue
  • 1058 Views
  • 2 replies
  • 0 likes

Superuser Contribution My spotify app keeps changing song

Hi,My spotify app on my laptop (Windows 11) keeps changing song whenever i click on the progress bar, i already reinstalled the app multiple times but it keeps happening. But when i use spotify web, it doesn't happen. does anyone know what happen to ...

Casual Listener

Hi, My spotify app on my laptop (Windows 11) keeps changing song whenever i click on the progress bar, i already reinstalled the app multiple times but it keeps happening.   But when i use sp...

hopetoomuch

Casual Listener

2277 Views

6 replies

1 likes

  • 2277 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't play any new songs

PlanPremiumCountryUnited StatesDeviceDesktop Operating SystemWindows 10 My Question or IssueFor the past couple of months, no new song releases have played on my Spotify app. I can listen to new releases through my browser and my phone, yet my Spotif...

Casual Listener

Plan Premium Country United States Device Desktop  Operating System Windows 10   My Question or Issue For the past couple of months, no new song releases have played on my Spotify...

Alex

Spotify Legend

1612 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify Web App not working, VPN is connected

I was working on my App development, and I needed to use VPN access for some API integration once the VPN was connected, the Spotify Web app started giving me a 403 status code error. I might be wrong here, but it is just feedback if this can be reso...

Visitor

I was working on my App development, and I needed to use VPN access for some API integration once the VPN was connected, the Spotify Web app started giving me a 403 status code error.    ...

Alex

Spotify Legend

704 Views

1 replies

1 likes

  • 704 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists disappear from profile if in folders

PlanPremiumCountryFranceDeviceiPhone XR My Question or IssueHi all,I've noticed the playlists I've created inside folders (by clicking on the folder and then the + sign) are not showing when me or someone else goes to my profile, even if they're publ...

Visitor

Plan Premium Country France Device iPhone XR   My Question or Issue Hi all, I've noticed the playlists I've created inside folders (by clicking on the folder and then the + sign) are no...

Joan

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Keeps Pausing Every 30 Seconds

PlanPremium Family PlanCountryUnited StatesDeviceAndroid, PCOperating SystemWindows 10 My Question or IssueI have been having my Spotify paused every 30 seconds, randomly. Here's the catch though.. IT IS NOT ATTACHED TO MY DISCORD. PLEASE DO NOT GIVE...

Visitor

Plan Premium Family Plan Country United States Device Android, PC Operating System Windows 10   My Question or Issue I have been having my Spotify paused every 30 seconds, randomly.&...

MihailY

Moderator

5221 Views

4 replies

1 likes

  • 5221 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Song skipping

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 11My Question or IssueEvery time I try to change the tempo of the song in the player it skips to the next track

Casual Listener

Plan Premium Country Brazil Device Desktop Operating System Windows 11 My Question or Issue Every time I try to change the tempo of the song in the player it skips to the next track

Eni

Moderator

923 Views

6 replies

2 likes

  • 923 Views
  • 6 replies
  • 2 likes

Why does the song close or skip to another song when I rewind or fast forward a song?

PlanFreeCountryAzerbaijanDeviceHuawei Matebook 14Operating SystemWindows 11 My Question or IssueWhy does the song close or skip to another song when I rewind or fast forward a song?

Newbie

Plan Free Country Azerbaijan Device Huawei Matebook 14 Operating System Windows 11   My Question or Issue Why does the song close or skip to another song when I rewind or fast forward ...

Mazen_Walid

Casual Listener

464 Views

2 replies

1 likes

  • 464 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sound plays for 0.1 seconds after hitting play then cuts out completely

PlanPremiumCountryThe NetherlandsDeviceRyzen 7 5800x RTX 3080 32GB DDR4 RAM Operating SystemWindows 11 My Question or IssueAfter hitting play on the spotify program, I hear sound for 0.1 second then it completely cuts out. I've tried a CLEAN install,...

Casual Listener

Plan Premium Country The Netherlands Device Ryzen 7 5800x RTX 3080 32GB DDR4 RAM  Operating System Windows 11   My Question or Issue After hitting play on the spotify program, I h...

Lyubka

Moderator

496 Views

3 replies

0 likes

  • 496 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Recently played" feature still missing in sections Album and Artists in "Your Library" for Desktop

PlanFree/PremiumCountryBulgariaDevice Operating SystemWindows 10 My Question or IssueHello, The latest update for the Desktop version brought back the Recently Played in "Home". However it is still missing in Albums and Artists in "Your Library" as o...

Music Fan

Plan Free/Premium Country Bulgaria Device   Operating System Windows 10   My Question or Issue Hello,   The latest update for the Desktop version brought back the Recently ...

MMMSPOT

Music Fan

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Superuser Contribution My local files can't play/sync on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't play any local files from my laptop on my phone and I've tried everything. The local ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...

OldSurferGuy

Casual Listener

2041 Views

13 replies

2 likes

  • 2041 Views
  • 13 replies
  • 2 likes

connection failure

PlanPremiumCountrySwissOperating SystemWindows 10 My Question or IssueCan't reach Spotify. Opera/Edge/WebPlayer. I've got this message: upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure rea...

Newbie

Plan Premium Country Swiss Operating System Windows 10   My Question or Issue Can't reach Spotify. Opera/Edge/WebPlayer. I've got this message:   upstream connect error or disconn...

jb205

Casual Listener

900 Views

5 replies

3 likes

  • 900 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify can't play this right now

Hi, Whenever I try to play music in the Windows desktop app (Store) I get the message "Spotify can't play this right now". I have a Premium Family account in the UK. Im on a Dell Alienwarere A13 with Windows 11 and trying to play locally.

Newbie

Hi,    Whenever I try to play music in the Windows desktop app (Store) I get the message "Spotify can't play this right now". I have a Premium Family account in the UK.   Im o...

Eni

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Foreign language ads driving me nuts!!

PlanFreeCountryAustraliaDeviceDell laptopOperating System Windows 10 My Question or IssueFor about two or more months now I've been getting indonesian ads on my spotify account and it's driving me nuts. I've unintsalled and reintalled the app. Used d...

Casual Listener

Plan Free Country Australia Device Dell laptop Operating System  Windows 10   My Question or Issue For about two or more months now I've been getting indonesian ads on my spotify ...

Ziggy79

Casual Listener

781 Views

3 replies

1 likes

  • 781 Views
  • 3 replies
  • 1 likes

Solved!! Can't go forward or back while playing a song

PlanPremiumCountryBrazilDeviceDell G15 5520Operating SystemWindows 11 My Question or IssueI can't go back or forward while playing a song in my Windows device. I already tried to do a fresh reinstall of Spotify, i rebooted my device and still doesn't...

Casual Listener

Plan Premium Country Brazil Device Dell G15 5520 Operating System Windows 11   My Question or Issue I can't go back or forward while playing a song in my Windows device. I already trie...

danilomadsee

Casual Listener

3425 Views

3 replies

4 likes

  • 3425 Views
  • 3 replies
  • 4 likes