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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81088 Views

40 replies

68 likes

  • 81088 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775953 Views

503 replies

64 likes

  • 775953 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18045 Views

19 replies

5 likes

  • 18045 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2792 Views

0 replies

4 likes

  • 2792 Views
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Superuser Contribution Spotify Web App not working, VPN is connected

I was working on my App development, and I needed to use VPN access for some API integration once the VPN was connected, the Spotify Web app started giving me a 403 status code error. I might be wrong here, but it is just feedback if this can be reso...

Visitor

I was working on my App development, and I needed to use VPN access for some API integration once the VPN was connected, the Spotify Web app started giving me a 403 status code error.    ...

Alex

Spotify Legend

683 Views

1 replies

1 likes

  • 683 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists disappear from profile if in folders

PlanPremiumCountryFranceDeviceiPhone XR My Question or IssueHi all,I've noticed the playlists I've created inside folders (by clicking on the folder and then the + sign) are not showing when me or someone else goes to my profile, even if they're publ...

Visitor

Plan Premium Country France Device iPhone XR   My Question or Issue Hi all, I've noticed the playlists I've created inside folders (by clicking on the folder and then the + sign) are no...

Joan

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
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Superuser Contribution Spotify Keeps Pausing Every 30 Seconds

PlanPremium Family PlanCountryUnited StatesDeviceAndroid, PCOperating SystemWindows 10 My Question or IssueI have been having my Spotify paused every 30 seconds, randomly. Here's the catch though.. IT IS NOT ATTACHED TO MY DISCORD. PLEASE DO NOT GIVE...

Visitor

Plan Premium Family Plan Country United States Device Android, PC Operating System Windows 10   My Question or Issue I have been having my Spotify paused every 30 seconds, randomly.&...

MihailY

Moderator

5195 Views

4 replies

1 likes

  • 5195 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Song skipping

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 11My Question or IssueEvery time I try to change the tempo of the song in the player it skips to the next track

Casual Listener

Plan Premium Country Brazil Device Desktop Operating System Windows 11 My Question or Issue Every time I try to change the tempo of the song in the player it skips to the next track

Eni

Moderator

894 Views

6 replies

2 likes

  • 894 Views
  • 6 replies
  • 2 likes

Why does the song close or skip to another song when I rewind or fast forward a song?

PlanFreeCountryAzerbaijanDeviceHuawei Matebook 14Operating SystemWindows 11 My Question or IssueWhy does the song close or skip to another song when I rewind or fast forward a song?

Newbie

Plan Free Country Azerbaijan Device Huawei Matebook 14 Operating System Windows 11   My Question or Issue Why does the song close or skip to another song when I rewind or fast forward ...

Mazen_Walid

Casual Listener

454 Views

2 replies

1 likes

  • 454 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sound plays for 0.1 seconds after hitting play then cuts out completely

PlanPremiumCountryThe NetherlandsDeviceRyzen 7 5800x RTX 3080 32GB DDR4 RAM Operating SystemWindows 11 My Question or IssueAfter hitting play on the spotify program, I hear sound for 0.1 second then it completely cuts out. I've tried a CLEAN install,...

Casual Listener

Plan Premium Country The Netherlands Device Ryzen 7 5800x RTX 3080 32GB DDR4 RAM  Operating System Windows 11   My Question or Issue After hitting play on the spotify program, I h...

Lyubka

Moderator

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
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Superuser Contribution "Recently played" feature still missing in sections Album and Artists in "Your Library" for Desktop

PlanFree/PremiumCountryBulgariaDevice Operating SystemWindows 10 My Question or IssueHello, The latest update for the Desktop version brought back the Recently Played in "Home". However it is still missing in Albums and Artists in "Your Library" as o...

Music Fan

Plan Free/Premium Country Bulgaria Device   Operating System Windows 10   My Question or Issue Hello,   The latest update for the Desktop version brought back the Recently ...

MMMSPOT

Music Fan

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Superuser Contribution My local files can't play/sync on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't play any local files from my laptop on my phone and I've tried everything. The local ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...

OldSurferGuy

Casual Listener

1989 Views

13 replies

2 likes

  • 1989 Views
  • 13 replies
  • 2 likes

connection failure

PlanPremiumCountrySwissOperating SystemWindows 10 My Question or IssueCan't reach Spotify. Opera/Edge/WebPlayer. I've got this message: upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure rea...

Newbie

Plan Premium Country Swiss Operating System Windows 10   My Question or Issue Can't reach Spotify. Opera/Edge/WebPlayer. I've got this message:   upstream connect error or disconn...

jb205

Casual Listener

884 Views

5 replies

3 likes

  • 884 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify can't play this right now

Hi, Whenever I try to play music in the Windows desktop app (Store) I get the message "Spotify can't play this right now". I have a Premium Family account in the UK. Im on a Dell Alienwarere A13 with Windows 11 and trying to play locally.

Newbie

Hi,    Whenever I try to play music in the Windows desktop app (Store) I get the message "Spotify can't play this right now". I have a Premium Family account in the UK.   Im o...

Eni

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Foreign language ads driving me nuts!!

PlanFreeCountryAustraliaDeviceDell laptopOperating System Windows 10 My Question or IssueFor about two or more months now I've been getting indonesian ads on my spotify account and it's driving me nuts. I've unintsalled and reintalled the app. Used d...

Casual Listener

Plan Free Country Australia Device Dell laptop Operating System  Windows 10   My Question or Issue For about two or more months now I've been getting indonesian ads on my spotify ...

Ziggy79

Casual Listener

761 Views

3 replies

1 likes

  • 761 Views
  • 3 replies
  • 1 likes

Solved!! Can't go forward or back while playing a song

PlanPremiumCountryBrazilDeviceDell G15 5520Operating SystemWindows 11 My Question or IssueI can't go back or forward while playing a song in my Windows device. I already tried to do a fresh reinstall of Spotify, i rebooted my device and still doesn't...

Casual Listener

Plan Premium Country Brazil Device Dell G15 5520 Operating System Windows 11   My Question or Issue I can't go back or forward while playing a song in my Windows device. I already trie...

danilomadsee

Casual Listener

3319 Views

3 replies

4 likes

  • 3319 Views
  • 3 replies
  • 4 likes

Superuser Contribution Weird message pops up and playlist changes!!

My Question or IssueI have been having some issues lately. I am listening to a song, it comes to an end. Song changes to some playlist I don't even have and message pops up saying "spotify can't play this right now. if you have the file on your compu...

Newbie

My Question or Issue I have been having some issues lately. I am listening to a song, it comes to an end. Song changes to some playlist I don't even have and message pops up saying "spotify can't pl...

Eni

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help! web player greyed out

On the web player all the playback controls are greyed out.No song plays from my recents either.It's the same on edge, firefox and chromeI've tried log out from all devices as wellMy app on phone works fine and the mobile web player also works fine. 

Casual Listener

On the web player all the playback controls are greyed out. No song plays from my recents either. It's the same on edge, firefox and chrome I've tried log out from all devices as well My app on p...

OscarDC

Moderator

906 Views

4 replies

0 likes

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  • 4 replies
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Issue with desktop app, it doesn't fit to the screen when i re-open it.

PlanPremium CountryArgentina DeviceDesktop PC on 1920x1080 screenVideo-card: GTX 1050 Ti Operating SystemWindows 10 (x64) My Question or IssueAlways, when i re-open the windows desktop spotify app, the app loses the screen fit, doesn't fit the screen...

Regular

Plan Premium   Country Argentina   Device Desktop PC on 1920x1080 screen Video-card: GTX 1050 Ti   Operating System Windows 10 (x64)   My Question or Issue Always, w...

Lampakusz

Newbie

4249 Views

8 replies

1 likes

fit
screen
  • 4249 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify can't play this right now. Windows 11.

PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 11 My Question or IssueI just got a PC a couple days ago and the first thing I downloaded was Spotify. Went to their website and downloaded the most recent version for Windows. When I tried ...

Visitor

  Plan Premium Country US Device Desktop PC Operating System Windows 11   My Question or Issue I just got a PC a couple days ago and the first thing I downloaded was Spotify. Wen...

Dian

Spotify Legend

2247 Views

1 replies

2 likes

  • 2247 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution PC and Android Phone won't sync properly

My Question or IssueI was trying to play music on my PC recently, and I decided to try to control the music with my phone, when I saw that my phone didn't think I was playing any music on any device. This wouldn't really be a problem, until I had tri...

Newbie

My Question or Issue I was trying to play music on my PC recently, and I decided to try to control the music with my phone, when I saw that my phone didn't think I was playing any music on any devic...

Dian

Spotify Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution remove recently played list from spotify desktop application

i dont see any option for removing recently played songs from spotify desktop application. there are no three little dots and when i right click, the menu does not have remove from recently played option anywhere.please help.

Casual Listener

i dont see any option for removing recently played songs from spotify desktop application. there are no three little dots and when i right click, the menu does not have remove from recently played op...

TwistedD85

Newbie

3443 Views

6 replies

2 likes

  • 3443 Views
  • 6 replies
  • 2 likes

Superuser Contribution All tracks fail when app is started with System default audio set to 32bit 384khz

PremiumCountryUSDevicePC - SMSL Sanskrit MKII DAC, XMOS USB audio driver v5.50.0Operating SystemWindows 10 My Question or Issue When the spotify desktop app is started, and system Default sound format is set higher than 32bit 192khz, all tracks fail ...

Newbie

  Premium Country US Device PC - SMSL Sanskrit MKII DAC, XMOS USB audio driver v5.50.0 Operating System Windows 10   My Question or Issue   When the spotify desktop app is s...

Yordan

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle sucks, avoiding a certain artist

PlanPremiumCountryUnited StatesDeviceLenovo Thinkpad, Iphone 6, Roku TVOperating SystemIOS 13, Windows 10 My Question or IssueI have a playlist that consists of all of my favorite artists, I recently added a new bands songs to the playlist. However w...

Newbie

Plan Premium Country United States Device Lenovo Thinkpad, Iphone 6, Roku TV Operating System IOS 13, Windows 10   My Question or Issue I have a playlist that consists of all of my fav...

Viirock

Casual Listener

1096 Views

3 replies

0 likes

shuffle
  • 1096 Views
  • 3 replies
  • 0 likes