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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2367 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154673 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147615 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11463 Views

1 replies

6 likes

  • 11463 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Desktop] Put Liked Songs Back (AGAIN) Under The Artist Page For The Desktop App

I don't know why this even happened given the results of the following threads should have prevented it...https://community.spotify.com/t5/Implemented-Ideas/Desktop-Put-the-Liked-Songs-back-under-each-band-s-artist-s-page/idc-p/5364463#M75523https://...

Regular

I don't know why this even happened given the results of the following threads should have prevented it... https://community.spotify.com/t5/Implemented-Ideas/Desktop-Put-the-Liked-Songs-back-under...

Vasil

Moderator

443 Views

1 replies

1 likes

Desktop
Your Library
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Solved!!Superuser Contribution Can't Access My Settings

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on my icon and username, but I can't find it. Ctrl + P only directs me to prin...

Casual Listener

Plan Free Country US Operating System Windows 10   My Question or Issue I can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on ...

OscarDC

Moderator

1483 Views

1 replies

0 likes

Account
  • 1483 Views
  • 1 replies
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Superuser Contribution "I don't like *ARTIST*" button doesn't work

PlanPremiumCountryUnited StatesDevicePC, iPhone 13 Pro Max, MacBook Pro 2020Operating SystemWindows 10, Windows 11, iOS 15.4.1, macOS Big Sur 11.6.5 My Question or IssueI've been clicking on "I don't like *artist name*" on the Release Radar playlist ...

Regular

Plan Premium Country United States Device PC, iPhone 13 Pro Max, MacBook Pro 2020 Operating System Windows 10, Windows 11, iOS 15.4.1, macOS Big Sur 11.6.5   My Question or Issue I've ...

Yordan

Moderator

1498 Views

9 replies

0 likes

Release Radar
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An urgent request.

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or Issue What is the problem with adding the Ukrainian language to the application in the Microsoft Store? In such a difficult time of war, you can't do the basics - add language...

Casual Listener

Plan Premium Country Ukraine Device PC Operating System Windows 11   My Question or Issue   What is the problem with adding the Ukrainian language to the application in the Micro...

232 Views

0 replies

0 likes

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Superuser Contribution Podcasts won't play

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot get podcasts to play on my desktop app. Podcasts play without issue on my phone and tablet, but on my desktop app the play button is dull green and when I ho...

Newbie

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I cannot get podcasts to play on my desktop app.    Podcasts play without issu...

Elena

Moderator

1010 Views

1 replies

0 likes

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Superuser Contribution Web Player Not Working On Firefox

PlanFreeCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe web player does not work for me while I am signed into Spotify and on firefox. It says "Something went wrong try reloading the page" whenever I try to use it. The strang...

Casual Listener

Plan Free Country US Device Desktop Operating System Windows 10   My Question or Issue The web player does not work for me while I am signed into Spotify and on firefox. It says "Somet...

Alex

Spotify Legend

3129 Views

9 replies

0 likes

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  • 9 replies
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(Windows App) - Recently Played (Random Songs) Are NOT Registered!

(Plan: Premium / Operating System: Windows 11)Hello,There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App!For example: Let's say I play a specific song. When it's is over, ...

Casual Listener

(Plan: Premium / Operating System: Windows 11) Hello, There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App! F...

1179 Views

0 replies

0 likes

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Superuser Contribution Playlist not downloading

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can anyone help me fix this issue.

Newbie

  Plan Premium Operating System Windows 10   My Question or Issue When I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can...

Vasil

Moderator

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
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Solved!!Superuser Contribution play "local files" that reside on my desktop device on my mobile?

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is Android Any help would be appreciated

Regular

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is A...

Novy

Moderator

892 Views

5 replies

0 likes

App & Features
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Superuser Contribution Cannot "like" local files

Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song from that playlist on a mobile device.This does not ...

Regular

Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song f...

Ver

Spotify Legend

2548 Views

1 replies

0 likes

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Superuser Contribution LAN connected PC isolated from Connect and other third party applications

PlanPremium (Family)DeviceDesktop PCOperating SystemWindows 10 (most recent update) My Question or IssueI've been experiencing the exact same problem as in this thread for a while now. I finally decided to look into trying to fix it, but the solution...

Newbie

Plan Premium (Family) Device Desktop PC Operating System Windows 10 (most recent update)   My Question or Issue I've been experiencing the exact same problem as in this thread for a...

Eni

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app keeps muting itself periodically

PlanPremiumCountryUSDeviceDesktopOperating SystemWin10 My Question or IssueSpotify desktop app is randomly muting itself a few times a day, often without me even being at my desk with my hands on any device, phone included. I'm unclear what the fix w...

Regular

Plan Premium Country US Device Desktop Operating System Win10   My Question or Issue Spotify desktop app is randomly muting itself a few times a day, often without me even being at my ...

Yordan

Moderator

3203 Views

7 replies

0 likes

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Solved!! JRE Podcast, Audio Only, no Video on Desktop Browser or App.

PlanFreeCountryAustralasiaDeviceMozilla Desktop and Spotify Desktop Application Operating SystemWindows 10My Question or IssueAs per subject title and attached photos. There is no video for JRE podcast on Mozilla or in desktop application, why?Thanks...

Casual Listener

Plan Free Country Australasia Device Mozilla Desktop and Spotify Desktop Application  Operating System Windows 10 My Question or Issue As per subject title and attached photos. There is...

illumind

Casual Listener

3055 Views

2 replies

0 likes

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Superuser Contribution Devices not showing up on desktop version

I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. When I play songs on my desktop, it does not update ...

Newbie

I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. W...

Alex

Spotify Legend

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

Spotify not working on my desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Luke

Spotify Star

417 Views

1 replies

0 likes

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different device had different number of liked songs

PlanPremiumCountry Deviceiphone 12mini legion laptopOperating Systemwin10 and ios15 My Question or Issuein pc i had 1680 liked songs but in iphone i only had 1676 liked songs

Visitor

Plan Premium Country   Device iphone 12mini legion laptop Operating System win10 and ios15   My Question or Issue in pc i had 1680 liked songs but in iphone i only had 1676 liked ...

user-removed

Not applicable

368 Views

2 replies

0 likes

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Solved!!Superuser Contribution *EDIT*Spotify desktop app not playing

Hey! So pretty much what the title says. I have the Spotify desktop app on two computers running Windows as the OS. The same thing is happening if I stream a song, or play a local file: It shows the song progress bar "button" for a blip, then it pops...

Regular

Hey! So pretty much what the title says. I have the Spotify desktop app on two computers running Windows as the OS. The same thing is happening if I stream a song, or play a local file: It shows the ...

matzel

Gig Goer

5251 Views

12 replies

0 likes

App & Features
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Superuser Contribution 2 Account: 1 Account plays OK; 2nd Account red circle with line 🚫

How come my account cannot play any episode from the Joe Rogan show, meanwhile another account can play just fine. What I've done: Tried the Windows app with the primary account: Didn't work - Shows a red circle with a red line through it --> Tried a...

Visitor

How come my account cannot play any episode from the Joe Rogan show, meanwhile another account can play just fine. What I've done: Tried the Windows app with the primary account: Didn't work - Sh...

Alex

Spotify Legend

381 Views

1 replies

0 likes

App & Features
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Windows 10 Spotify scaling issues

PlanPremiumCountryCanadaDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueHey, so, I've got fairly bad eyesight and have to increase the scaling of text on my Acer Nitro laptop via the Accessibility menu in the Computer Settings panel ...

Visitor

Plan Premium Country Canada Device Acer Nitro 5 Operating System Windows 10   My Question or Issue Hey, so, I've got fairly bad eyesight and have to increase the scaling of text on my ...

318 Views

0 replies

0 likes

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Superuser Contribution When i put songs on repeat they start lagging at around the 8-10 seconds

PlanFreeCountryBrazilE-mail**bleep**Operating SystemWindows 10 My Question or IssueFor some reason a week ago or so whenever i put my songs on repeat when they get to the 8 to 10 seconds mark it starts lagging, and continues so for more 5 to 10 secon...

Music Fan

Plan Free Country Brazil E-mail **bleep** Operating System Windows 10   My Question or Issue For some reason a week ago or so whenever i put my songs on repeat when they get to the 8 t...

Jeremy

Spotify Legend

5678 Views

24 replies

4 likes

Lag
  • 5678 Views
  • 24 replies
  • 4 likes