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Desktop (Windows)

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Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139232 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139232 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54950 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54950 Views
  • 0 replies
  • 33 likes

Superuser Contribution Ridiculously slow start-up.

The screen stays like this for half an hour! Worst of all, it slows down my HDD reading speed to a crawl. Windows 10. Everything updated. Local files disabled. Hardware acceleration on and off, it doesn't make a difference. I'm going to uninstall**bl...

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  • Casual Listener
  • The screen stays like this for half an hour! Worst of all, it slows down my HDD reading speed to a crawl.   Windows 10. Everything updated. Local files disabled. Hardware acceleration on and o...
  • Anamon
  • Roadie
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Desktop UI A/B testing web player UI

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueI recently had to switch to a new account, and when I logged in to the desktop app on this new account, the UI changed. It now looks like the web player UI instead of the tra...

  • Newbie
  • Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue I recently had to switch to a new account, and when I logged in to the desktop app on this new account...
  • HurleybirdJr
  • Newbie
  • 1668 Views
  • 1 replies
  • 25 likes
  • 1668 Views
  • 1 replies
  • 25 likes

Solved!!Superuser Contribution Can't login on desktop app after recent update

Recently, the Spotify app updated to a new layout on Windows. But after a day, I was logged out, and haven't been able to log in again. I don't have a dedicated Spotify account, so I cannot log in that way. When I use Facebook, Google or Apple log in...

  • Casual Listener
  • Recently, the Spotify app updated to a new layout on Windows. But after a day, I was logged out, and haven't been able to log in again.   I don't have a dedicated Spotify account, so I cannot ...
  • Ver
  • Spotify Legend
  • 579 Views
  • 7 replies
  • 0 likes
  • 579 Views
  • 7 replies
  • 0 likes

[Desktop][Developer] Spotify bluetooth bug

There is a bug with Spotify that when I have bluetooth and it disconnects I have to close Spotify and reopen it to listen music

  • Visitor
  • There is a bug with Spotify that when I have bluetooth and it disconnects I have to close Spotify and reopen it to listen music
  • 89 Views
  • 0 replies
  • 0 likes
  • Desktop
    Developer
  • 89 Views
  • 0 replies
  • 0 likes

Superuser Contribution Make it possible to pin Album view

PlanPremiumCountryGEROperating SystemWindows 10My Question or IssueThe new Navigation Pane UI does not include the Album View anymore. You must navigate through "Library->Albums". I would like to either pin the Albums view to the navigation pane or t...

  • Gig Goer
  • Plan Premium Country GER Operating System Windows 10 My Question or Issue The new Navigation Pane UI does not include the Album View anymore. You must navigate through "Library->Albums". I ...
  • CarlosE
  • Moderator
  • 217 Views
  • 1 replies
  • 1 likes
  • 217 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Podcasts] Improve performance for video podcasts on windows

Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and sound continues, or both are paused for several seconds...

  • Regular
  • Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and soun...
  • mikestoko
  • Casual Listener
  • 1349 Views
  • 10 replies
  • 2 likes
  • Desktop
    Podcasts
  • 1349 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Album radio not working

PlanFreeCountryBROperating SystemWindows 10 Until some time ago, there was an option to go to the radio of a certain album, but now that the option is supposedly back, it is bugged, because when we click on it, we are redirected to the radio of the a...

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  • Casual Listener
  • Plan Free Country BR Operating System Windows 10   Until some time ago, there was an option to go to the radio of a certain album, but now that the option is supposedly back, it is bug...
  • CarlosE
  • Moderator
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

[Desktop][Developer] Option to copy URI

with a recent update on desktop (looks and runs well), you removed the ability to copy the uri.For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have quick access to the uri.Maybe you can give us a settin...

  • Casual Listener
  • with a recent update on desktop (looks and runs well), you removed the ability to copy the uri. For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have q...
  • stephenyee23
  • Casual Listener
  • 383 Views
  • 4 replies
  • 4 likes
  • Desktop
    Developer
  • 383 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution Add back listing all tracks by an artist on their page

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 / Linux My Question or IssueAdd back the ability to see all of the tracks from an artist on their main page. The new update on the desktop made it so we have to click on an album to see a sp...

  • Casual Listener
  • Plan Premium Country US Device Desktop Operating System Windows 10 / Linux   My Question or Issue Add back the ability to see all of the tracks from an artist on their main page. The n...
  • CarlosE
  • Moderator
  • 1074 Views
  • 5 replies
  • 11 likes
  • Albums
    Desktop
    track listing
    Update
  • 1074 Views
  • 5 replies
  • 11 likes

Removing Devices from 'Connect to a Device' list.

PlanPremium FamilyCountryCanada Device & Operating SystemHP Laptop running Windows 10 My Question or IssueI want to remove some devices that are from a customers house that I was at MONTHS ago. He had a speaker in his baby's room that showed up on my...

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  • Casual Listener
  • Plan Premium Family Country Canada   Device & Operating System HP Laptop running Windows 10   My Question or Issue I want to remove some devices that are from a customers ...
  • fkurevija
  • Casual Listener
  • 3544 Views
  • 5 replies
  • 1 likes
  • device
    Help
    remove
  • 3544 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Horrible new UI, bugs and missing features

"The UI is like a joke. If you need to explain it, it's not a very good one.."The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray and only the title is green. When scrolling on large lists I ca...

  • Regular
  • "The UI is like a joke. If you need to explain it, it's not a very good one.." The new UI is terrible.  1. Very hard to find out which song is currently playing, because everything is gray a...
  • Ver
  • Spotify Legend
  • 1086 Views
  • 3 replies
  • 6 likes
  • 1086 Views
  • 3 replies
  • 6 likes

[Bug Report] Progress bar is inaccurate when entering full-screen mode

When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.

  • Visitor
  • When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.
  • TreyAnastasio
  • Spotify Star
  • 304 Views
  • 1 replies
  • 1 likes
  • bug
  • 304 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Playlist jumbles itself when I want it to be in custom order

Spotify Desktop VersionFree Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the songs placed in random positions which I didn't put them in.Ha...

  • Newbie
  • Spotify Desktop Version Free Account   I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the ...
  • Novy
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Default playlist name in new desktop UI

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWith the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playlist name is set to the "Album" name. The old UI set it to "Artist - Album...

  • Music Fan
  • Plan Premium Country Sweden Operating System Windows 10   My Question or Issue With the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playli...
  • Novy
  • Moderator
  • 404 Views
  • 3 replies
  • 9 likes
  • 404 Views
  • 3 replies
  • 9 likes

Superuser Contribution Add artist album as a new playlist - Incomplete

When adding an album to a new playlist it doesn't register like before:Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself otherwise I will not find it when filtering by artist.

  • Casual Listener
  • When adding an album to a new playlist it doesn't register like before: Artist name - album name.  Now it registers only the album name. This means I have to write the artist name myself other...
  • Eni
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to filter playlists by typing when adding to playlist

PlanPremiumCountryUSADeviceThinkPadOperating SystemWindows 10 My Question or IssueOn desktop, I used to be able to right-click -> add to playlist, and then start typing to filter my playlists so that I could easily find the one I wanted to add the so...

  • Regular
  • Plan Premium Country USA Device ThinkPad Operating System Windows 10   My Question or Issue On desktop, I used to be able to right-click -> add to playlist, and then start typing to...
  • Eni
  • Moderator
  • 165 Views
  • 1 replies
  • 2 likes
  • 165 Views
  • 1 replies
  • 2 likes

Superuser Contribution Pressing the Shift, Control, or Alt Keys Restarts the Song/Plays the Previous Song

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10My Question or IssueWhenever I press the Shift, Control, or Alt keys Spotify either restarts the currently playing song or plays the previous song if it's already at the beginning. This...

  • Visitor
  • Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Whenever I press the Shift, Control, or Alt keys Spotify either restarts the currently playing s...
  • Eni
  • Moderator
  • 571 Views
  • 5 replies
  • 3 likes
  • 571 Views
  • 5 replies
  • 3 likes

Superuser Contribution Place in album list not saved

PlanPremiumCountryUSA DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI click on an album from "Your Library -> Albums". When I click the "back" button or type "alt back arrow", it takes me to the TOP of my Albums list rather than t...

  • Casual Listener
  • Plan Premium Country USA   Device Lenovo Laptop Operating System Windows 10   My Question or Issue I click on an album from "Your Library -> Albums". When I click the "back" b...
  • Ivan
  • Spotify Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Streaming Quality is Ignored

PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...

  • Casual Listener
  • Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version)   My Question or Issue I've noticed that Spotify ...
  • Ivan
  • Spotify Legend
  • 1134 Views
  • 18 replies
  • 0 likes
  • 1134 Views
  • 18 replies
  • 0 likes

The lyrics is not showing properly because of ad banner

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueSome lyrics gets cut off or blocked by the ad banner ...

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  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Laptop Operating System Windows 10 &nbsp...
  • Billy-J
  • Spotify Star
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes