Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100184 Views
82 replies
27 likes

100184 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106414 Views
291 replies
22 likes

106414 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7873 Views
1 replies
6 likes

7873 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148395 Views
0 replies
26 likes
Mac
Windows

148395 Views
0 replies
26 likes

Solved!!Superuser Contribution Spotify shows a black screen after unlocking

PlanPremiumCountryGermanyDeviceLenovo NotebookOperating SystemWindows 10My Question or IssuePrerequisite:Spotify gets started on startup of Windows 10 and stays minimized and you lock your screen without bringing Spotify to the foreground at least on...

70X1C
Casual Listener
Plan Premium Country Germany Device Lenovo Notebook Operating System Windows 10 My Question or Issue Prerequisite: Spotify gets started on startup of Windows 10 and stays minimized and yo...
2022-10-26 4:02:27 PM
2022-10-28 11:35:24 AM
70X1C
Casual Listener
1053 Views
2 replies
0 likes

1053 Views
2 replies
0 likes

Solved!!Superuser Contribution Enabling Enhanded on a playlist, disables the shuffling.

Windows app. Like in the title.Enabling Enhanced on a playlist, disables the shuffling. It always goes from the top.Play track number 8, it will start from 1 again. And then it moves to track number 2. Clicking next/previous will also just go up and ...

rockmancer
Regular
Windows app. Like in the title. Enabling Enhanced on a playlist, disables the shuffling. It always goes from the top. Play track number 8, it will start from 1 again. And then it moves to track num...
2022-10-09 3:57:55 PM
2022-10-27 11:03:54 PM
rockmancer
Regular
978 Views
11 replies
2 likes

978 Views
11 replies
2 likes

Superuser Contribution Desktop downloads what I download on mobile.

Whenever I download something on my mobile installation it then also downloads it on my desktop. I couldn't find anything about this and it's incredibly annoying. I have absolutely no need to waste storage space on my PC that's always connected to th...

TheBreadBringer
Casual Listener
Whenever I download something on my mobile installation it then also downloads it on my desktop. I couldn't find anything about this and it's incredibly annoying. I have absolutely no need to waste s...
2022-10-21 5:18:59 PM
2022-10-27 8:36:01 PM
AlejaR
Moderator
472 Views
3 replies
0 likes

472 Views
3 replies
0 likes

Solved!!Superuser Contribution Windows 10: Media Controls not showing up

Hello, I've searched the whole internet without any solution...The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my keyboard. It's working on my laptop and my Windows 10 surface,...

its__daniel
Casual Listener
Hello, I've searched the whole internet without any solution... The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my ...
2017-05-09 9:41:26 PM
2022-10-27 9:45:57 AM
Vasil
Moderator
7677 Views
4 replies
0 likes
Windows

7677 Views
4 replies
0 likes

Bug on the ad banner

PlanPremium CountrySpain DevicePC Operating SystemWindows 10 My Question or IssueJust to report that I spotted this bug on the ad banner.Now it looks correct, but I just wanted to point out the problem.Hope it helps you.

chilicongraphic
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Just to report that I spotted this bug on the ad banner. Now it looks c...
2022-10-27 9:19:36 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Superuser Contribution Spotify can't play this file right now.

I have tried everything I've seen here: deleted the Library files, restarted the app, reinstalled the app. But when I tried to play on browser it works.Windows 11.

alvinyuda
Newbie
I have tried everything I've seen here: deleted the Library files, restarted the app, reinstalled the app. But when I tried to play on browser it works. Windows 11.
2022-07-31 6:06:08 AM
2022-10-27 8:54:48 AM
Yordan
Moderator
490 Views
3 replies
0 likes

490 Views
3 replies
0 likes

Profile Categories to have option to be public

PlanFree/PremiumCountryUnited KingdomDeviceDesktop, Samsung S21UOperating SystemWindows 11, Android 11 My Question or IssueOn my profile, I notice there have been my top artists and top tracks for the month. I wish there was a way to make these publi...

Fraser34
Casual Listener
Plan Free/Premium Country United Kingdom Device Desktop, Samsung S21U Operating System Windows 11, Android 11 My Question or Issue On my profile, I notice there have been my top arti...
2022-10-26 11:47:01 AM
2022-10-27 2:25:11 AM
AdamDamon
Spotify Star
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Gives Error: The code execution can not proceed

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueI have installed Spotify after resetting my pc and now it gives "The code execution cannot proceed because ResampleDmo.DLL was not found. Reinstalling the program may fix this pro...

serhatseval
Regular
Plan Premium Country Turkey Operating System Windows 10 My Question or Issue I have installed Spotify after resetting my pc and now it gives "The code execution cannot proceed ...
2020-10-04 1:20:17 PM
2022-10-26 4:14:48 PM
MihailY
Moderator
25608 Views
7 replies
1 likes

25608 Views
7 replies
1 likes

Solved!!Superuser Contribution Can't download offline playlist

Since a few days I can't anymore download playlists for offline listening. When I want to click on the arrow, a bubble spawn with "Unlock downloads et and others features with Spotify Premium". Okay, but I'm Premium (Duo).When I try on my phone, I wo...

RS_Chops
Casual Listener
Since a few days I can't anymore download playlists for offline listening. When I want to click on the arrow, a bubble spawn with "Unlock downloads et and others features with Spotify Premium". Oka...
2022-10-24 11:47:52 PM
2022-10-26 1:36:56 PM
RS_Chops
Casual Listener
490 Views
2 replies
0 likes

490 Views
2 replies
0 likes

Superuser Contribution Can't play songs in artist page unless add it to liked tracks or playist

When I click play on songs in artist page, song cover and name on the bottom left corner went blank. It's been 2 months. This problem started when I moved to a new place, so it might be an Internet issue.

Comet18
Casual Listener
When I click play on songs in artist page, song cover and name on the bottom left corner went blank. It's been 2 months. This problem started when I moved to a new place, so it might be an Internet i...
2022-10-19 3:22:46 PM
2022-10-26 11:03:06 AM
Vasil
Moderator
532 Views
5 replies
0 likes

532 Views
5 replies
0 likes

Superuser Contribution It has been deleted without any confirmation when I clicked the "delete downloaded songs" mistakenly

PlanPremiumCountry DeviceHP ProbookOperating SystemWindows 11 My Question or IssueIt has been deleted without any confirmation when I clicked the "delete downloaded songs" mistakenly. Why?! I had 5K songs and now puff! I must download again now and i...

selanus
Regular
Plan Premium Country Device HP Probook Operating System Windows 11 My Question or Issue It has been deleted without any confirmation when I clicked the "delete downloaded song...
2022-10-24 2:44:11 PM
2022-10-26 8:44:04 AM
Vasil
Moderator
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Solved!!Superuser Contribution Windows Spotify app says "spotify cannot play this song right now" to all songs

I have restarted my computer, cleared my cache and clean reinstalled spotify a few times now but I keep getting that error message when I try to play any song. However it works fine on my Apple phone and Chrome browser. Its specifically the app that ...

Purpleapples
Casual Listener
I have restarted my computer, cleared my cache and clean reinstalled spotify a few times now but I keep getting that error message when I try to play any song. However it works fine on my Apple phone...
2022-10-18 3:23:29 AM
2022-10-26 8:20:44 AM
Lyubka
Moderator
1148 Views
8 replies
0 likes

1148 Views
8 replies
0 likes

A firewall may be blocking Spotify.

So I'm using the web player, no app installed at all.. and as soon as I sign into Spotify I get the ''Something went wrong'' error. If I'm not signed into my account then the error doesn't appear. I don't get it

jstlubcho
Newbie
So I'm using the web player, no app installed at all.. and as soon as I sign into Spotify I get the ''Something went wrong'' error. If I'm not signed into my account then the error doesn't appear. ...
2022-10-25 7:04:40 PM
2022-10-25 8:10:19 PM
unclerk
Roadie
198 Views
1 replies
1 likes

198 Views
1 replies
1 likes

Please why

I can't use my password and the reset link isn't working

Alarm123
Casual Listener
I can't use my password and the reset link isn't working
2022-10-25 4:20:25 PM
2022-10-25 5:42:58 PM
Sebasty
Community Legend
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

Superuser Contribution Issue with playback on computer

So i got this weird issue with my work laptop. When i play music with the application there are some songs that i cant play (not grayed or local) and if i start playing on my phone or other computer it dosnt pause (Im playing on two units at the same...

aspeffs
Casual Listener
So i got this weird issue with my work laptop. When i play music with the application there are some songs that i cant play (not grayed or local) and if i start playing on my phone or other computer ...
2022-10-21 7:47:50 AM
2022-10-25 2:51:25 PM
aspeffs
Casual Listener
530 Views
6 replies
0 likes

530 Views
6 replies
0 likes

Superuser Contribution Spotify downloaded something from Onedrive.

PlanPremiumCountryNetherlandsDeviceLaptopOperating SystemWindows 10 My Question or Issue Hello. I was uninstalling spotify because it gave the 'can't play music' error all the time, and as I was uninstalling I saw a notification pop up in the corner,...

user-removed
Visitor
Plan Premium Country Netherlands Device Laptop Operating System Windows 10 My Question or Issue Hello. I was uninstalling spotify because it gave the 'can't play music' error...
2022-10-21 1:04:29 PM
2022-10-25 10:44:46 AM
Alex
Spotify Legend
725 Views
3 replies
0 likes

725 Views
3 replies
0 likes

Solved!!Superuser Contribution EDITSpotify desktop app not playing

Hey! So pretty much what the title says. I have the Spotify desktop app on two computers running Windows as the OS. The same thing is happening if I stream a song, or play a local file: It shows the song progress bar "button" for a blip, then it pops...

Ashivia
Regular
Hey! So pretty much what the title says. I have the Spotify desktop app on two computers running Windows as the OS. The same thing is happening if I stream a song, or play a local file: It shows the ...
2022-04-03 3:19:40 AM
2022-10-25 10:33:54 AM
matzel
Gig Goer
4612 Views
12 replies
0 likes
App & Features

4612 Views
12 replies
0 likes

Superuser Contribution Can only play playlists... not albums or individual songs

I am running Spotify Desktop app in Windows 10. I was able to play everything last week. Now, I can only play playlists, not albums or individually selected songs. I have reinstalled Spotify (quick and clean installation), downloaded from website and...

drwong2002
Newbie
I am running Spotify Desktop app in Windows 10. I was able to play everything last week. Now, I can only play playlists, not albums or individually selected songs. I have reinstalled Spotify (quick a...
2022-10-19 7:19:36 PM
2022-10-24 7:16:34 PM
sfried123
Casual Listener
347 Views
3 replies
1 likes

347 Views
3 replies
1 likes

Superuser Contribution Playlist Radio: "More songs load as you listen" Feature not working on Windows 10 as intended...

PlanPremiumCountryPuerto Rico DeviceAcer Nitro 5 LaptopOperating SystemWindows 10 My Question or IssueWhen selecting a radio from a playlist an initial list of generated songs load along with a message at the bottom of "more songs load as you listen"...

RizuChan
Casual Listener
Plan Premium Country Puerto Rico Device Acer Nitro 5 Laptop Operating System Windows 10 My Question or Issue When selecting a radio from a playlist an initial list of generat...
2022-02-19 11:41:50 PM
2022-10-24 12:03:58 PM
Alex
Spotify Legend
1033 Views
9 replies
0 likes

1033 Views
9 replies
0 likes

Superuser Contribution I have a Microsoft Reward code that doesn't work. How do I fix this?

I have been struggling with this code for hours and I still haven't managed to get this code to work.

Classic13
Casual Listener
I have been struggling with this code for hours and I still haven't managed to get this code to work.
2022-10-11 9:37:36 PM
2022-10-24 7:55:50 AM
Classic13
Casual Listener
1798 Views
6 replies
0 likes

1798 Views
6 replies
0 likes

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