Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App stops playing randomly.

App stops playing randomly.

I've had this problem for at while. Sometimes when i use the app, it just stops the music, then i press play, and it stops it at a random time again soon after. I use an android phone, but it is also a problem on my computer (windows). I was wondering if it was a bluetooth problem, but other apps plays perfectly, so it is a spotify app problem.
Reply
1 Reply

Hi there,

 

Thanks for the post.

 

It sounds like your account might be logged in on another device, to which other people have access and might be pausing your playback. I'd recommend Logging our everywhere and back in only on devices you're currently using.

 

If this keeps happening after the log out, can you let us know if the music stops only when you're connected to Bluetooth, or when you're listening to music straight from the phone as well.


Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts