Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83872 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795468 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23876 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
downloaded the spotify installation on windows and checked it for viruses and found a trojan there
downloaded the spotify installation on windows and checked it for viruses and found a trojan there
Moderator
477 Views
2 replies
0 likes
PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10 My Question or IssueI've been having ongoing issues with my account. In the web broswer version of Spotify, music will not play at all on any pc.And in the app version, a large number of son...
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue I've been having ongoing issues with my account. In the web broswer version of Spotify, m...
Newbie
578 Views
1 replies
1 likes
PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify will not keep the playlist queue, after I close it. This has only started happening after the latest update. I don't know if its just me, but a I asked my friend...
Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue My Spotify will not keep the playlist queue, after I close it. This has only started hap...
Moderator
313 Views
1 replies
0 likes
If I click any song from the results list, it will take me directly to the album in question. I cannot select multiple songs from the search results any longer. However, I don't want to do that. Instead, I want to copy all the results to a playlist. ...
If I click any song from the results list, it will take me directly to the album in question. I cannot select multiple songs from the search results any longer. However, I don't want to...
Music Fan
1506 Views
7 replies
1 likes
hi, i haven't posted here before so i hope i'm not asking this in the wrong place, but for some reason nothing by the rolling stones seems to be playing for me. it just says "this track is not available" for all of them. i live in new york, in the un...
hi, i haven't posted here before so i hope i'm not asking this in the wrong place, but for some reason nothing by the rolling stones seems to be playing for me. it just says "this track is not availa...
Spotify Legend
2595 Views
9 replies
0 likes
PlanPremiumCountryUSADeviceWeb Player (Chrome, Windows 7) My Question or IssuePodcasts aren't playing on the web player. I click the play button and nothing happens. I have tried several of my podcasts and none of them are working. Music and Music pl...
Plan Premium Country USA Device Web Player (Chrome, Windows 7) My Question or Issue Podcasts aren't playing on the web player. I click the play button and nothing happens. I have tried...
Newbie
8067 Views
15 replies
6 likes
Whenever i used the search function in the past, the layout when looking at albums or playlists was more similar to my library or my home, with a grid like layout with several results per row. See the image attached with the search for "darktide" (pr...
Whenever i used the search function in the past, the layout when looking at albums or playlists was more similar to my library or my home, with a grid like layout with several results per row. See th...
Casual Listener
1888 Views
10 replies
3 likes
Anytime I try to search for a podcast on Spotify it sends me back to the home page
Anytime I try to search for a podcast on Spotify it sends me back to the home page
Moderator
576 Views
1 replies
0 likes
Desktop (Windows/Chrome) and Android app. Issue started within the last day or so.When listening Discover Weekly, the player rapidly jumps through the list without playing the songs.When trying to play a song outside of a list, it randomly stops play...
Desktop (Windows/Chrome) and Android app. Issue started within the last day or so. When listening Discover Weekly, the player rapidly jumps through the list without playing the songs. Whe...
Moderator
556 Views
3 replies
0 likes
please add language translator on desktop apps like windows, mac, and linux
please add language translator on desktop apps like windows, mac, and linux
Casual Listener
505 Views
1 replies
0 likes
Ao clicar para adiantar uma faixa, o app simplesmente vai para uma nova faixa. Isso é extremamente inconveniente.
Ao clicar para adiantar uma faixa, o app simplesmente vai para uma nova faixa. Isso é extremamente inconveniente.
Moderator
475 Views
1 replies
2 likes
so like when i search some songs, i listen to a few of them, and then when i wanna go back by clicking home, it all turns grey and i cant press anything.
so like when i search some songs, i listen to a few of them, and then when i wanna go back by clicking home, it all turns grey and i cant press anything.
370 Views
0 replies
0 likes
PlanPremium DuoCountryFrance DevicePCOperating SystemWindows 11 My Question or IssueUnable to login in windows app even after resetting password I'm able to login on web and ios appI've tried to change the proxy setting but no change, the firewall is...
Plan Premium Duo Country France Device PC Operating System Windows 11 My Question or Issue Unable to login in windows app even after resetting password I'm...
Moderator
676 Views
1 replies
0 likes
PlanPremium Device(All) My Question or IssueAs of today, all of my devices suddenly can no longer connect to my Alexa devices. I have attempted on my HP laptop, my Macbook Pro and my iPhone 13. I can connect to other devices but Alexa is not working....
Plan Premium Device (All) My Question or Issue As of today, all of my devices suddenly can no longer connect to my Alexa devices. I have attempted on my HP laptop, my Macbook Pro...
Casual Listener
438 Views
2 replies
0 likes
PlanPremiumCountryGermanyDevicePC App 1.2.0.1165.gabf054abOperating SystemWindows 10 My Question or IssueThe Shuffle Button has no function.No matter, whether the button is green with a dot under it or gray/white. The playlist is neither shuffled nor...
Plan Premium Country Germany Device PC App 1.2.0.1165.gabf054ab Operating System Windows 10 My Question or Issue The Shuffle Button has no function. No matter, whether the butto...
Moderator
902 Views
5 replies
0 likes
I don't know why this happens, but in my PC when i try to fast forward to let's say second 0:35 it automatically skips the song to the next one. Its really annoying because it doesnt happen on my iphone. I tried to uninstall spotify and log out but t...
I don't know why this happens, but in my PC when i try to fast forward to let's say second 0:35 it automatically skips the song to the next one. Its really annoying because it doesnt happen on my iph...
Moderator
437 Views
1 replies
1 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue As the title says, when I click the "next" or "previous" buttons nothing occurs and I cannot choose what song I want to play by selecting a song on any page. This nearly rend...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue As the title says, when I click the "next" or "previous" buttons nothing occurs and...
Visitor
2148 Views
4 replies
1 likes
PlanPremiumCountryEgyptDevicePCOperating SystemWindows 11 My Question or IssueSo whenever I try to seek forward or back. It will skip to another song. I tried Uninstalling and reinstalling but didn't help.
Plan Premium Country Egypt Device PC Operating System Windows 11 My Question or Issue So whenever I try to seek forward or back. It will skip to another song. I tried Uninsta...
Moderator
336 Views
1 replies
1 likes
I tried to log out and back, but it is still like that.
I tried to log out and back, but it is still like that.
Moderator
516 Views
1 replies
2 likes
PlanPremiumCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen my Spotify App is open and it's the active window I can't switch to another window (neither with Alt+Tab nor with clicking on something else in the task bar...
Plan Premium Country Germany Device Desktop PC Operating System Windows 10 My Question or Issue When my Spotify App is open and it's the active window I can't switch to anoth...
Casual Listener
3201 Views
3 replies
1 likes
