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Desktop (Windows)

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 47110 Views
  • 77 replies
  • 27 likes
  • 47110 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • guycollier
  • Casual Listener
  • 73632 Views
  • 269 replies
  • 21 likes
  • 73632 Views
  • 269 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5152 Views
  • 1 replies
  • 6 likes
  • 5152 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145239 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145239 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify unable to play anything, with dreaded "Spotify can't play this right now. ..."

PlanPremium (Family Plan)CountryCanada DeviceAsus PC (custom build) Operating SystemWindows 10 Pro My Question or Issue Spotify refuses to play anything, greeting me with the obnoxious "Spotify can't play this right now. If you have the file on your ...

  • Newbie
  • Plan Premium (Family Plan) Country Canada   Device Asus PC (custom build)  Operating System Windows 10 Pro   My Question or Issue   Spotify refuses to play anything, g...
  • Eni
  • Moderator
  • 801 Views
  • 6 replies
  • 5 likes
  • 801 Views
  • 6 replies
  • 5 likes

Superuser Contribution Desktop app crashing

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my spotify account in every devices I have. At some t...

  • Casual Listener
  • My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my...
  • OscarDC
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: accesspoint:39 Can't log in

PlanPremium DuoCountrySouth AfricaDeviceLaptopOperating SystemWindows My Question or IssueI cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I have tried all of the following: Uninstalled and reinstalled spotify appChange...

  • Casual Listener
  • Plan Premium Duo Country South Africa Device Laptop Operating System Windows   My Question or Issue I cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I ha...
  • OscarDC
  • Moderator
  • 23206 Views
  • 7 replies
  • 4 likes
  • 23206 Views
  • 7 replies
  • 4 likes

Superuser Contribution Lost playlists in Microsoft World

Salutations:I am a Premium member located in the US. I have the spotifuggle installed on all my mobile devices. I just downloaded the App for Windows on my laptop. Don't see any of my created playlists from my mobile devices, which are Android device...

  • Newbie
  • Salutations: I am a Premium member located in the US.   I have the spotifuggle installed on all my mobile devices.  I just downloaded the App for Windows on my laptop. Don't see any of m...
  • Kiril
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs aren't downloading?

PlanPremiumDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueSo for a while now my playist songs have just. Not been downloading? I have space, i've cleared caches and i've tried everything. Waiting, restarting my computer, uninsta...

  • Newbie
  • Plan Premium Device Desktop Computer Operating System Windows 10   My Question or Issue So for a while now my playist songs have just. Not been downloading? I have space, i've cleared ca...
  • Jeremy
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop playing after 6 seconds or don't play at all

PlanFreeCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify has been suddenly doing this strange thing where a song will begin to play and stop after a few seconds (typically at the 6-second mark). If I try to play it again, ...

  • Casual Listener
  • Plan Free Country US Device Desktop Operating System Windows 10   My Question or Issue Spotify has been suddenly doing this strange thing where a song will begin to play and stop after...
  • Eni
  • Moderator
  • 42085 Views
  • 64 replies
  • 13 likes
  • 42085 Views
  • 64 replies
  • 13 likes

Spotify window bleeds from monitor

Operating SystemWindows 10My Question or IssueWhen spotify is fullscreened on my second monitor (left side) it bleeds 2 pixels into my main monitor as seen in the attached image. Not anything that affects usage, but it is an annoying bug that i'd lov...

  • Casual Listener
  • Operating System Windows 10 My Question or Issue When spotify is fullscreened on my second monitor (left side) it bleeds 2 pixels into my main monitor as seen in the attached image. Not anything t...
  • sneakyseal
  • Visitor
  • 543 Views
  • 2 replies
  • 2 likes
  • 543 Views
  • 2 replies
  • 2 likes

Superuser Contribution Why is the toggle shuffle on/off button disabled?

For some reason the toggle shuffle button in both the spotify web player and app on my computer is disabled. When I click on it, it doesn't turn on. I dont' understand what happened.

  • Visitor
  • For some reason the toggle shuffle button in both the spotify web player and app on my computer is disabled. When I click on it, it doesn't turn on. I dont' understand what happened.
  • kaco_kew
  • Casual Listener
  • 404 Views
  • 4 replies
  • 0 likes
  • 404 Views
  • 4 replies
  • 0 likes

Superuser Contribution Other albums added to queue after album finishes

Go to an artist, click on an album card, click the white play button. After the album is finished, different albums from the same artist start playing. This is with the repeat option toggled (set to repeat all, not repeat one).Note: Clicking the albu...

  • Casual Listener
  • Go to an artist, click on an album card, click the white play button. After the album is finished, different albums from the same artist start playing. This is with the repeat option toggled (set to ...
  • Kiril
  • Moderator
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

Superuser Contribution local files not syncing to phone, did spotify blocked all local files?

hi guys, i've tried everything i've seen in the FAQs, Q&As posted by the community. im using a regular desktop and a iphone 8+. my local files im trying to sync are my own mixed musictapes.i've tried uninstall and installing spotify on my phone and d...

  • Visitor
  • hi guys, i've tried everything i've seen in the FAQs, Q&As posted by the community. im using a regular desktop and a iphone 8+. my local files im trying to sync are my own mixed musictapes. ...
  • Dian
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify auto-update soft-locks the computer with Controlled Folder Access feature on

Setup:- Windows 11 Desktop- Spotify Premium- Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection)- Personal folder (including "/Music") root set to Microsoft OneDrive Spotify auto-update seems to be soft-locking Wind...

  • Regular
  • Setup: - Windows 11 Desktop - Spotify Premium - Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection) - Personal folder (including "/Music") root set to Micros...
  • Bastwood
  • Regular
  • 1101 Views
  • 7 replies
  • 0 likes
  • Controlled Folder Access
    OneDrive
    Ransomware Protection
    Spotify Update
    windows 11
  • 1101 Views
  • 7 replies
  • 0 likes

Superuser Contribution I have made two playlists on the WIndows app and I can't play them on my tablet or phone

So I have made two different playlists that I would love to play on my phone or tablet but whenever I try to find the, they don't exist. I have tried going offline to re-sync but I can't even do that since all of the different versions of the damn ap...

  • Visitor
  • So I have made two different playlists that I would love to play on my phone or tablet but whenever I try to find the, they don't exist.  I have tried going offline to re-sync but I can't even d...
  • OscarDC
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

I have a friend that i can't see his activity listing, but he sees mine

I'm following him and he follows me too, he sees mine activity but i cant see his actitivy and a can see others friends activity, pls help mee

  • Newbie
  • I'm following him and he follows me too, he sees mine activity but i cant see his actitivy and a can see others friends activity, pls help mee
  • Taylith
  • Community Legend
  • 245 Views
  • 1 replies
  • 2 likes
  • 245 Views
  • 1 replies
  • 2 likes

Poor quality over bluetooth headphones

PlanPremiumCountry Device Operating SystemWindows 10 My Question or Issue The sound quality is really poor over my bluetooth headphones. I tried with both Beats solo3 and Airpods but same problem. Is there a fix? I've checked the high quality streami...

  • Newbie
  • Plan Premium Country   Device   Operating System Windows 10   My Question or Issue  The sound quality is really poor over my bluetooth headphones. I tried with both Beat...
  • SnowFall76
  • Newbie
  • 4320 Views
  • 4 replies
  • 0 likes
  • 4320 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist Organization / Editing / Features....

I remember there used to be a feature...if you clicked on the menu (3 dots) for a song...one of the choices in the pop-up menu...I think it was something like "show in playlists"...you could see all the playlists that you had added that song to...the...

  • Music Fan
  • I remember there used to be a feature...if you clicked on the menu (3 dots) for a song...one of the choices in the pop-up menu...I think it was something like "show in playlists"...you could see all ...
  • Lizzardicus-Spork
  • Music Fan
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

only plays one track from a playlist

My Spotify will only play one track from a chosen playlist, then it defaults to a 1990s playlist and will play that list with no problem. I use Windows 10 on my laptop. This has never happened before and was fine yesterday.

  • Casual Listener
  • My Spotify will only play one track from a chosen playlist, then it defaults to a 1990s playlist and will play that list with no problem. I use Windows 10 on my laptop. This has never happened before...
  • chesterfester
  • Casual Listener
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution discord not showing spotify status only shows on mobile/alexa

Discord only shows my spotify listening status when i use my iphone at home or use alexa but doesnt wanna work when i use the app on desktop.Yes i redownloaded spotify/discord cleaned appdata folders and so onI have tried everything im not dumb when ...

  • Casual Listener
  • Discord only shows my spotify listening status when i use my iphone at home or use alexa but doesnt wanna work when i use the app on desktop. Yes i redownloaded spotify/discord cleaned appdata fol...
  • Kiril
  • Moderator
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can only play tracks from lists, not in albums

Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons. PlanPremiumCountry DeviceMicrosoft StudioOperating SystemApp on Windows 10

  • Regular
  • Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons.  Plan Premium Country   Device Microsoft Studio Operating System App on Wind...
  • dpsalazar99
  • Newbie
  • 1248 Views
  • 15 replies
  • 1 likes
  • windows10
  • 1248 Views
  • 15 replies
  • 1 likes