Error 30 on LOG IN (Hosts file is OK)

[nnezi]

Plan

Free

Country

Israel

Device

Desktop Dell Precision Mini Tower T3620

Operating System

Windows 10 v1909

My Issue

Error 30 on Login (See attached picture for Client Version)

*** Hosts file is OK; Original untouched; No entries of Spotify. ***

[Sebasty]

Hey @nnezi 

Is this occurring at an employer's network or your own network connection?

If it's a home network, I would like to know if this has started happening recently. Also, I would suggest trying another network connection just to see if it's an issue related to your computer settings or not. 🙂

Let me know how you get on!

[nnezi]

It started recently. On two computers. On both I reset Windows to factory settings (wipe all programs & data). After, I installed Avira AV, VLC, Netflix client & Spotify client.

[Sebasty]

@nnezi 

Could you try disabling Avira for a moment to see if Spotify works? 🙂

You can also try restarting the router, just in case. Occasionally theymay  act up as well and require rebooting to return.

Let me know!

[nnezi]

First thing, I disabled AV & Firewall - Doesn't work.

No need to say that before, it worked with Avira.

[Sebasty]

@nnezi 

Can you try logging into the web player on your browser to see if that works?

[nnezi]

I can access Spotify.com & log in into my account but I can'd access the Web Player.

[nnezi · Accepted solution]

SOLVED 😊

My Gateway Firewall had a list of blocked URL(s). I removed them and everything is OK now.

---

Thank you, @Sebasty. Your question "Is this occurring at an employer's network or your own network connection?" was an hint to me, to focus on my Gateway Firewall. Especially that Spotify stopped working on both computers at the same time. 

[TheKing98]

Please help me to solve the error but I have windows 7 anyone help me?

[EthanS1]

Hey there @TheKing98 
I'd recommend the instructions here that I've written or check out the other Community Users suggestions in this thread.

Best,

Ethan