Error 30 on LOG IN (Hosts file is OK)

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Error 30 on LOG IN (Hosts file is OK)

nnezi
Music Fan

 

Plan

Free

 

Country

Israel

 

Device

Desktop Dell Precision Mini Tower T3620

 

Operating System

Windows 10 v1909

 

My Issue

Error 30 on Login (See attached picture for Client Version)

*** Hosts file is OK; Original untouched; No entries of Spotify. ***

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1 ACCEPTED SOLUTION

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Re: Error 30 on LOG IN (Hosts file is OK)

nnezi
Music Fan

SOLVED 😊

My Gateway Firewall had a list of blocked URL(s). I removed them and everything is OK now.

 

---

Thank you, @Sebasty. Your question "Is this occurring at an employer's network or your own network connection?" was an hint to me, to focus on my Gateway Firewall. Especially that Spotify stopped working on both computers at the same time. 

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Re: Error 30 on LOG IN (Hosts file is OK)

Rock Star 16
Rock Star 16

Hey @nnezi 

 

Is this occurring at an employer's network or your own network connection?

 

If it's a home network, I would like to know if this has started happening recently. Also, I would suggest trying another network connection just to see if it's an issue related to your computer settings or not. 🙂

 

Let me know how you get on!

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Error 30 on LOG IN (Hosts file is OK)

nnezi
Music Fan

It started recently. On two computers. On both I reset Windows to factory settings (wipe all programs & data). After, I installed Avira AV, VLC, Netflix client & Spotify client.

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Re: Error 30 on LOG IN (Hosts file is OK)

Rock Star 16
Rock Star 16

@nnezi 

 

Could you try disabling Avira for a moment to see if Spotify works? 🙂

 

You can also try restarting the router, just in case. Occasionally theymay  act up as well and require rebooting to return.

 

Let me know!

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Error 30 on LOG IN (Hosts file is OK)

nnezi
Music Fan

First thing, I disabled AV & Firewall - Doesn't work.

No need to say that before, it worked with Avira.

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Re: Error 30 on LOG IN (Hosts file is OK)

Rock Star 16
Rock Star 16

@nnezi 

 

Can you try logging into the web player on your browser to see if that works?

 

 

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Error 30 on LOG IN (Hosts file is OK)

nnezi
Music Fan

I can access Spotify.com & log in into my account but I can'd access the Web Player.

Capture.JPG
Capture.JPG
Highlighted
Solution!

Re: Error 30 on LOG IN (Hosts file is OK)

nnezi
Music Fan

SOLVED 😊

My Gateway Firewall had a list of blocked URL(s). I removed them and everything is OK now.

 

---

Thank you, @Sebasty. Your question "Is this occurring at an employer's network or your own network connection?" was an hint to me, to focus on my Gateway Firewall. Especially that Spotify stopped working on both computers at the same time. 

View solution in original post

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Re: Error 30 on LOG IN (Hosts file is OK)

TheKing98
Visitor
Please help me to solve the error but I have windows 7 anyone help me?
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Re: Error 30 on LOG IN (Hosts file is OK)

Rock Star 16
Rock Star 16

Hey there @TheKing98 
I'd recommend the instructions here that I've written or check out the other Community Users suggestions in this thread.

 

Best,

Ethan

EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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