Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9124 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
766 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Moderator
1822 Views
33 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I have some local files on my phone, there they play just fine. I put them in a playlist, downloaded that playlist on my desktop and restarted both spotify and my PC as a whole, but it still will not allow me to play the songs. I know for sure that t...
I have some local files on my phone, there they play just fine. I put them in a playlist, downloaded that playlist on my desktop and restarted both spotify and my PC as a whole, but it still will not...
Moderator
2356 Views
1 replies
0 likes
en la app de Spotify me aparece que soy premium pero en la pagina web me aparece que tengo plan free, lo que no me deja agregar miembros a mi plan familiar
en la app de Spotify me aparece que soy premium pero en la pagina web me aparece que tengo plan free, lo que no me deja agregar miembros a mi plan familiar
Spotify Legend
410 Views
1 replies
0 likes
I know this works through the phones apps. Can you link playlist to IG stories through the PC (Windows) Application?
I know this works through the phones apps. Can you link playlist to IG stories through the PC (Windows) Application?
Spotify Legend
1827 Views
1 replies
0 likes
My spotify desktop app doesn't connect to my phone..doesn't let me listen along with my friends on discord and doesn't appear as activity on discord.
My spotify desktop app doesn't connect to my phone..doesn't let me listen along with my friends on discord and doesn't appear as activity on discord.
Roadie
537 Views
1 replies
0 likes
The volume is turned down by itself. I don't know what to do. I tried restarting the app but it still doesn't work.
The volume is turned down by itself. I don't know what to do. I tried restarting the app but it still doesn't work.
Roadie
291 Views
1 replies
0 likes
Hey there, I've been having this problem for a long time now, throughout different versions and reinstalling sessions:When I'm on Spotify on the laptop, I can only play songs from playlists or from the queue. As soon as I want to listen to an artist ...
Hey there, I've been having this problem for a long time now, throughout different versions and reinstalling sessions: When I'm on Spotify on the laptop, I can only play songs from playlists or from...
Roadie
1773 Views
4 replies
0 likes
I've had this problem for at while. Sometimes when i use the app, it just stops the music, then i press play, and it stops it at a random time again soon after. I use an android phone, but it is also a problem on my computer (windows). I was wonderin...
I've had this problem for at while. Sometimes when i use the app, it just stops the music, then i press play, and it stops it at a random time again soon after. I use an android phone, but it is also...
Spotify Legend
531 Views
1 replies
0 likes
電腦是windows，硬體都符合要求，權限都有開，也試過重新安裝但還是沒有改善
電腦是windows，硬體都符合要求，權限都有開，也試過重新安裝但還是沒有改善
Moderator
476 Views
1 replies
0 likes
I just deleted spotify on my PC, I cant find any left behind files from it - Now when I go to install it again, it says that it is already installed - What can I do to fix this?
I just deleted spotify on my PC, I cant find any left behind files from it - Now when I go to install it again, it says that it is already installed - What can I do to fix this?
Moderator
1143 Views
5 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or Issue: Are you EVER going to fix the history issue that has been around for at least 4 years? For YEARS now, users have complained about their listening history being empty on the ...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue: Are you EVER going to fix the history issue that has been around for at least 4 years? ...
Newbie
4058 Views
9 replies
11 likes
Mötley Crue and Def Leppard.I try through Android App and it's working fine, I restarted the application and didn't work.My windows app version is:Spotify for Windows1.1.98.691.gf759311c
Mötley Crue and Def Leppard. I try through Android App and it's working fine, I restarted the application and didn't work. My windows app version is: Spotify for Windows 1.1.98.691.gf759311c
Casual Listener
3177 Views
16 replies
4 likes
PlanPremiumCountryCanadaDeviceiPhone 6S PlusOperating SystemWindows 10 My Question or IssueFor a long time I managed to avoid getting the UI updates because I really disliked how many extra clicks it required me to get to where I wanted to go. Unfort...
Plan Premium Country Canada Device iPhone 6S Plus Operating System Windows 10 My Question or Issue For a long time I managed to avoid getting the UI updates because I really disliked...
Spotify Legend
626 Views
1 replies
1 likes
On the Desktop app and Web player, you can expand and collapse the image of the currently playing song, if you expand the image it smoothly slides out left of the now playing bar and up to the navigation page. However, when collapsing it does still s...
On the Desktop app and Web player, you can expand and collapse the image of the currently playing song, if you expand the image it smoothly slides out left of the now playing bar and up to the naviga...
Moderator
484 Views
1 replies
0 likes
I open the app, and it works totally fine and does what it needs to... until I play something. It sounds great and works fine for the first 2 maybe even 3 songs, but then the app will exit itself out of nowhere and crash. Been going on for quite some...
I open the app, and it works totally fine and does what it needs to... until I play something. It sounds great and works fine for the first 2 maybe even 3 songs, but then the app will exit itself out...
Community Legend
1134 Views
6 replies
1 likes
After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue. Every time I start my computer, the volume on Spotify reverts to 100%. Of course, I forget, and it blasts my ears as I scramble to turn it down. This, of cours...
After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue. Every time I start my computer, the volume on Spotify reverts to 100%. Of course, I forget, and ...
Visitor
19301 Views
11 replies
2 likes
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI want to play music on my PC during a power outage where I have no internet (generator hooked up though), but Spotify desktop keeps popping up with the something went wro...
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue I want to play music on my PC during a power outage where I have no internet (generator hooked ...
Moderator
5403 Views
16 replies
2 likes
Plan - Free, USA, Desktop computer, Win 8.1 My Question or IssueI start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 second time line. Links no longer work, I can't start the playli...
Plan - Free, USA, Desktop computer, Win 8.1 My Question or Issue I start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 se...
465 Views
0 replies
0 likes
PlanPremiumCountryChileDevicePCOperating SystemWindows 10 My Question or IssueI select "on progress" on the filter and it show PLAYED chapters, that makes no sense
Plan Premium Country Chile Device PC Operating System Windows 10 My Question or Issue I select "on progress" on the filter and it show PLAYED chapters, that makes no sense
389 Views
0 replies
0 likes
PlanPremiumCountryNew ZealndDeviceDesktopOperating SystemWindows 10 My Question or IssueAlbum art stops showing within seconds when switching to new playlist, then it appears again after clicking on the album.Attachment 2: As soon as switching to Pla...
Plan Premium Country New Zealnd Device Desktop Operating System Windows 10 My Question or Issue Album art stops showing within seconds when switching to new playlist, then it appears...
Casual Listener
7835 Views
38 replies
8 likes
PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueWhen I search a song in the spotify app, it will not let me play it. I can click on the play button, but nothing happens. I can only play songs form my library. I have already tri...
Plan Premium Country Canada Operating System Windows 10 My Question or Issue When I search a song in the spotify app, it will not let me play it. I can click on the play button...
Moderator
1174 Views
2 replies
0 likes
