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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81132 Views

40 replies

68 likes

  • 81132 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776438 Views

503 replies

64 likes

  • 776438 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18159 Views

19 replies

5 likes

  • 18159 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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Superuser Contribution How do I prevent system idling when playing music.

The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actually playing. Is there a setting in Spotify that I'v...

Newbie

The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actua...

MihailY

Moderator

1795 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Audio quality keeps changing mid-song despite settings

PlanPremiumCountryTaiwanDeviceLenovo ThinkpadOperating SystemWindows 10My Question or IssueI recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio quality changes within the same song; it usually starts off crisp but t...

Casual Listener

Plan Premium Country Taiwan Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue I recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio qu...

Vasil

Moderator

2490 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Issue - Spotify webplayer pausing songs constantly

I use spotify web player on chrome and it is continuously pausing my songs. This has become very irritating. I already tried clearing cache from my browser but the issue persists. Please help. I have a free plan and use an acer laptop.

Music Fan

I use spotify web player on chrome and it is continuously pausing my songs. This has become very irritating. I already tried clearing cache from my browser but the issue persists. Please help. &nbsp...

Eni

Moderator

914 Views

5 replies

0 likes

  • 914 Views
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Superuser Contribution How can I retrieve deleted file from laptop?

I accidentally deleted my important files and I would like to get it back. What to do? Anybody can help? Any suggestion?

Casual Listener

I accidentally deleted my important files and I would like to get it back. What to do? Anybody can help? Any suggestion?

Vasil

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when I try to play a song that it couldn't load

I'm using Spotify desktop on Windows 10. This mostly happens when I try to listen to a new song or listen to something that I haven't listened to for a while, so I suspect that if the song isn't already in the cache memory Spotify tries to load it bu...

Regular

I'm using Spotify desktop on Windows 10. This mostly happens when I try to listen to a new song or listen to something that I haven't listened to for a while, so I suspect that if the song isn't alre...

Pantso

Newbie

6849 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution error 17

when i try install in my pc, this show me a erro say error 17.I try this any time, after unistall and say me in spanish no se pude iniciar spotify codigo de error 17please if you have solution send me this emailmy email account is this acount is type...

Casual Listener

when i try install in my pc, this show me a erro say error 17. I try this any time, after unistall and say me in spanish no se pude iniciar spotify codigo de error 17 please if you have solution se...

AlejaR

Moderator

388 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App issue Windows 10 - plays on PC even after connecting to Chromecast

Hi all, This problem only started in the last few weeks. Running the Spotify app on Windows 10 if I cast to the Chromecast, the Chromecast makes the connect sound but Spotify just keeps playing on the PC. The app used to **bleep** me to tears by not ...

Casual Listener

Hi all,   This problem only started in the last few weeks. Running the Spotify app on Windows 10 if I cast to the Chromecast, the Chromecast makes the connect sound but Spotify just keeps play...

OscarDC

Moderator

362 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution This web page and app suck!

Spotify says my email is registered but I do not get any notifications and cannot reset my password!!!! The systems never sends me a password reset and I cannot get in. I wanted to buy the family package but after 2 days at this, I am looking for ano...

Visitor

Spotify says my email is registered but I do not get any notifications and cannot reset my password!!!! The systems never sends me a password reset and I cannot get in. I wanted to buy the family pac...

OscarDC

Moderator

328 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Desktop] Keyboard Stop Button Functionality

I previously submitted an idea under the title '[Desktop] Stop button on keyboard should reset to beginning of song' but it was closed, with the response saying, "Currently the Desktop app has only a Play/ Pause button in the Now Playing View. It wou...

Regular

I previously submitted an idea under the title '[Desktop] Stop button on keyboard should reset to beginning of song' but it was closed, with the response saying, "Currently the Desktop app has only a...

MihailY

Moderator

398 Views

1 replies

0 likes

Desktop
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  • 1 replies
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[Desktop] Search for and Locate Music in Library

We have the ability to search downloaded music, but I don't keep all of my playlists downloaded. I believe it would be helpful to search for music in my library, and further identify which folder/playlist(s) the song is in--similar to windows file ma...

Casual Listener

We have the ability to search downloaded music, but I don't keep all of my playlists downloaded. I believe it would be helpful to search for music in my library, and further identify which folder/pla...

Alex

Spotify Legend

637 Views

1 replies

2 likes

Desktop
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  • 1 replies
  • 2 likes

Superuser Contribution Spotify Connect doesn't work on the PC version.

PlanFreeCountryFranceDeviceHP Pavilion LaptopOperating SystemWindows 11 (Insider Build 25262) My Question or IssueSpotify Connect deliberately does not work on the PC version.Despite all my efforts and reinstalls, I can't get Spotify Connect to work ...

Newbie

Plan Free Country France Device HP Pavilion Laptop Operating System Windows 11 (Insider Build 25262)   My Question or Issue Spotify Connect deliberately does not work on the PC version...

Dian

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
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Solved!!Superuser Contribution Autoplay Repeating First Five Songs

For the past several days, maybe a week, Autoplay has been repeating the first five songs in the queue. Clicking on one of those tracks highlights both copies of the song in the queue, and tapping the Delete key removes both copies from the queue. Pl...

Music Fan

For the past several days, maybe a week, Autoplay has been repeating the first five songs in the queue. Clicking on one of those tracks highlights both copies of the song in the queue, and tapping th...

ancientalbino

Music Fan

2053 Views

8 replies

0 likes

autoplay
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Spotify for Windows on ARM (Win32) Desktop app badly needed

Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is? Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, due to software emulation not optimally Apple announced on the...

Roadie

Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is?   Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, du...

jmbob

Visitor

10940 Views

19 replies

17 likes

arm
arm64
surface pro
woa
  • 10940 Views
  • 19 replies
  • 17 likes

Superuser Contribution Spotify does not play with external speakers (desktop)

PlanFreeCountryBelgiumDeviceAsus Rog Strix GOperating SystemWindows 10 My Question or IssueHi,my spotify starts skipping every song when i have my desktop connected to an external speaker system, when i play it with the built in speaker prom my asus ...

Visitor

  Plan Free Country Belgium Device Asus Rog Strix G Operating System Windows 10   My Question or Issue Hi, my spotify starts skipping every song when i have my desktop connected...

One23

Casual Listener

4893 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Superuser Contribution All songs skipping. cannot play music. web browser

On my laptop, spotify has started skipping every song after a short while, and when it stops, the song it lands on becomes silent. Ads still function fine. This issue is only on my laptop, my desktop still works fine. I use the web player on both dev...

Casual Listener

On my laptop, spotify has started skipping every song after a short while, and when it stops, the song it lands on becomes silent. Ads still function fine. This issue is only on my laptop, my desktop...

Pikamew362

Casual Listener

1931 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Explicitly removed songs returning to queue

PlanFreeCountryUSA DevicePC, browserOperating SystemWindows 10, Edge Version 108.0.1462.54 (Official build) (64-bit) My Question or IssueI started my queue with an album that I finished listening to. I added the album Aretha - Who's Zoomin' Who to my...

Casual Listener

Plan Free Country USA   Device PC, browser Operating System Windows 10, Edge Version 108.0.1462.54 (Official build) (64-bit)   My Question or Issue I started my queue with a...

AlejaR

Moderator

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
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Superuser Contribution Spotify Breaks after ad plays

PlanFreeCountryUnited States of AmericaDeviceAcer LaptopOperating SystemWindows 10 My Question or IssueHi! I use Spotify on Web browser because I would like to NOT download the app, it's too stressful on my computer and too much clutter for me to han...

Casual Listener

Plan Free Country United States of America Device Acer Laptop Operating System Windows 10   My Question or Issue Hi! I use Spotify on Web browser because I would like to NOT download t...

Eni

Moderator

684 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Happy holidays hub isn't viewed

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I don't know, why a hub Happy holi...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

MihailY

Moderator

439 Views

1 replies

0 likes

"android""search not working"
Android
Browse
Web Player
  • 439 Views
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Superuser Contribution My app won't open on windows 11 - urgent fix!!!!

I have tried reinstalling spotify multiple times, but it just won't open. When I click on the app, nothing happens. It comes up as a background task for about a second which then immediately is gone. Please fix this!!!

Regular

I have tried reinstalling spotify multiple times, but it just won't open. When I click on the app, nothing happens. It comes up as a background task for about a second which then immediately is gone....

schmetris

Regular

4484 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Album won't play

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueWhenever I go to an album and click on play or click on an individual song, nothing happens. However, if I click on download then it plays. It happens on all albums. Play...

Regular

Plan Premium Country Estonia Device PC Operating System Windows 10     My Question or Issue Whenever I go to an album and click on play or click on an individual song, nothing ha...

Alex

Spotify Legend

2657 Views

12 replies

1 likes

  • 2657 Views
  • 12 replies
  • 1 likes