Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83900 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795750 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23949 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Whenever I click on Your Library in the Spotify Desktop app on Windows 10 I get a screen that says: "Something went wrong", "Try reloading the page". There is a "RELOAD PAGE" button underneath. When I click it the whole app refreshes and I get redire...
Whenever I click on Your Library in the Spotify Desktop app on Windows 10 I get a screen that says: "Something went wrong", "Try reloading the page". There is a "RELOAD PAGE" button underneath. When ...
Moderator
546 Views
1 replies
0 likes
Let's say I'm in 2016, in the discography, and I click on a song from that year, I go back and the scroll down resets and goes to the top, to 2022
Let's say I'm in 2016, in the discography, and I click on a song from that year, I go back and the scroll down resets and goes to the top, to 2022
Moderator
336 Views
1 replies
0 likes
Tengo Spotify premium y cada vez que trato de adelantar mi música se cambia a otra lista me pasa en el teléfono y pc, espero puedan arreglar ese fallo
Tengo Spotify premium y cada vez que trato de adelantar mi música se cambia a otra lista me pasa en el teléfono y pc, espero puedan arreglar ese fallo
Visitor
1478 Views
2 replies
0 likes
Una vez desistalada y borrado los archivos he recibo el mismo error a la ahora de installar.no se pudo iniciar sesion error codigo17
Una vez desistalada y borrado los archivos he recibo el mismo error a la ahora de installar. no se pudo iniciar sesion error codigo17
Moderator
373 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S20+ Android 12Operating SystemDesktop Windows 11 My Question or IssueOn desktop app in windows 11 Right now, I have it set to play all the songs in alphabetcal order by song title. When I reboot/boot up the ...
Plan Premium Country USA Device Samsung Galaxy S20+ Android 12 Operating System Desktop Windows 11 My Question or Issue On desktop app in windows 11 Right now, I have it set to play ...
Moderator
878 Views
5 replies
0 likes
PlanPremiumCountry USADeviceLenovo Y700 LaptopOperating SystemWin 10 My Question or Issue Spotify refuses to play anything that isn't on my playlists. The problem is always occuring on songs that aren't part of my playlists or current radios, and the...
Plan Premium Country USA Device Lenovo Y700 Laptop Operating System Win 10 My Question or Issue Spotify refuses to play anything that isn't on my playlists. The problem i...
Visitor
5298 Views
7 replies
2 likes
Premium / NetherlandsDesktop / Huawei phoneWindows 11, Android 12 Everytime I now want to continue listening to a playlist I listed to a couple hours back, he will finish the current song and then the playlist stops. The only thing I can do then is r...
Premium / Netherlands Desktop / Huawei phone Windows 11, Android 12 Everytime I now want to continue listening to a playlist I listed to a couple hours back, he will finish the current son...
Newbie
2107 Views
9 replies
8 likes
The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actually playing. Is there a setting in Spotify that I'v...
The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actua...
Moderator
1877 Views
1 replies
0 likes
PlanPremiumCountryTaiwanDeviceLenovo ThinkpadOperating SystemWindows 10My Question or IssueI recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio quality changes within the same song; it usually starts off crisp but t...
Plan Premium Country Taiwan Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue I recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio qu...
Moderator
2558 Views
3 replies
0 likes
I use spotify web player on chrome and it is continuously pausing my songs. This has become very irritating. I already tried clearing cache from my browser but the issue persists. Please help. I have a free plan and use an acer laptop.
I use spotify web player on chrome and it is continuously pausing my songs. This has become very irritating. I already tried clearing cache from my browser but the issue persists. Please help.  ...
Moderator
946 Views
5 replies
0 likes
I accidentally deleted my important files and I would like to get it back. What to do? Anybody can help? Any suggestion?
I accidentally deleted my important files and I would like to get it back. What to do? Anybody can help? Any suggestion?
Moderator
313 Views
1 replies
0 likes
I'm using Spotify desktop on Windows 10. This mostly happens when I try to listen to a new song or listen to something that I haven't listened to for a while, so I suspect that if the song isn't already in the cache memory Spotify tries to load it bu...
I'm using Spotify desktop on Windows 10. This mostly happens when I try to listen to a new song or listen to something that I haven't listened to for a while, so I suspect that if the song isn't alre...
Newbie
6872 Views
3 replies
0 likes
when i try install in my pc, this show me a erro say error 17.I try this any time, after unistall and say me in spanish no se pude iniciar spotify codigo de error 17please if you have solution send me this emailmy email account is this acount is type...
when i try install in my pc, this show me a erro say error 17. I try this any time, after unistall and say me in spanish no se pude iniciar spotify codigo de error 17 please if you have solution se...
Moderator
399 Views
1 replies
0 likes
Hi all, This problem only started in the last few weeks. Running the Spotify app on Windows 10 if I cast to the Chromecast, the Chromecast makes the connect sound but Spotify just keeps playing on the PC. The app used to **bleep** me to tears by not ...
Hi all, This problem only started in the last few weeks. Running the Spotify app on Windows 10 if I cast to the Chromecast, the Chromecast makes the connect sound but Spotify just keeps play...
Moderator
369 Views
1 replies
0 likes
Spotify says my email is registered but I do not get any notifications and cannot reset my password!!!! The systems never sends me a password reset and I cannot get in. I wanted to buy the family package but after 2 days at this, I am looking for ano...
Spotify says my email is registered but I do not get any notifications and cannot reset my password!!!! The systems never sends me a password reset and I cannot get in. I wanted to buy the family pac...
Moderator
336 Views
1 replies
0 likes
I previously submitted an idea under the title '[Desktop] Stop button on keyboard should reset to beginning of song' but it was closed, with the response saying, "Currently the Desktop app has only a Play/ Pause button in the Now Playing View. It wou...
I previously submitted an idea under the title '[Desktop] Stop button on keyboard should reset to beginning of song' but it was closed, with the response saying, "Currently the Desktop app has only a...
Moderator
405 Views
1 replies
0 likes
We have the ability to search downloaded music, but I don't keep all of my playlists downloaded. I believe it would be helpful to search for music in my library, and further identify which folder/playlist(s) the song is in--similar to windows file ma...
We have the ability to search downloaded music, but I don't keep all of my playlists downloaded. I believe it would be helpful to search for music in my library, and further identify which folder/pla...
Spotify Legend
658 Views
1 replies
2 likes
PlanFreeCountryFranceDeviceHP Pavilion LaptopOperating SystemWindows 11 (Insider Build 25262) My Question or IssueSpotify Connect deliberately does not work on the PC version.Despite all my efforts and reinstalls, I can't get Spotify Connect to work ...
Plan Free Country France Device HP Pavilion Laptop Operating System Windows 11 (Insider Build 25262) My Question or Issue Spotify Connect deliberately does not work on the PC version...
Spotify Legend
466 Views
1 replies
0 likes
For the past several days, maybe a week, Autoplay has been repeating the first five songs in the queue. Clicking on one of those tracks highlights both copies of the song in the queue, and tapping the Delete key removes both copies from the queue. Pl...
For the past several days, maybe a week, Autoplay has been repeating the first five songs in the queue. Clicking on one of those tracks highlights both copies of the song in the queue, and tapping th...
Music Fan
2113 Views
8 replies
0 likes
Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is? Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, due to software emulation not optimally Apple announced on the...
Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is? Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, du...
Visitor
11065 Views
19 replies
17 likes
