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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82919 Views

40 replies

68 likes

  • 82919 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787120 Views

503 replies

64 likes

  • 787120 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21425 Views

22 replies

6 likes

  • 21425 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2962 Views

0 replies

4 likes

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Superuser Contribution Playlist order of songs changes when app launches after reboot

PlanPremiumCountryUSADeviceSamsung Galaxy S20+ Android 12Operating SystemDesktop Windows 11 My Question or IssueOn desktop app in windows 11 Right now, I have it set to play all the songs in alphabetcal order by song title. When I reboot/boot up the ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20+ Android 12 Operating System Desktop Windows 11   My Question or Issue On desktop app in windows 11 Right now, I have it set to play ...

Vasil

Moderator

870 Views

5 replies

0 likes

  • 870 Views
  • 5 replies
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Solved!! Spotify Desktop won't play songs that aren't on my playlists

PlanPremiumCountry USADeviceLenovo Y700 LaptopOperating SystemWin 10 My Question or Issue Spotify refuses to play anything that isn't on my playlists. The problem is always occuring on songs that aren't part of my playlists or current radios, and the...

Casual Listener

Plan Premium Country  USA Device Lenovo Y700 Laptop Operating System Win 10  My Question or Issue   Spotify refuses to play anything that isn't on my playlists. The problem i...

666satan666

Visitor

5285 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Superuser Contribution Spotify playlist stops playing after you continue listening to it

Premium / NetherlandsDesktop / Huawei phoneWindows 11, Android 12 Everytime I now want to continue listening to a playlist I listed to a couple hours back, he will finish the current song and then the playlist stops. The only thing I can do then is r...

Casual Listener

Premium / Netherlands Desktop / Huawei phone Windows 11, Android 12   Everytime I now want to continue listening to a playlist I listed to a couple hours back, he will finish the current son...

Mugundank

Newbie

2092 Views

9 replies

8 likes

  • 2092 Views
  • 9 replies
  • 8 likes

Superuser Contribution How do I prevent system idling when playing music.

The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actually playing. Is there a setting in Spotify that I'v...

Newbie

The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actua...

MihailY

Moderator

1841 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Audio quality keeps changing mid-song despite settings

PlanPremiumCountryTaiwanDeviceLenovo ThinkpadOperating SystemWindows 10My Question or IssueI recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio quality changes within the same song; it usually starts off crisp but t...

Casual Listener

Plan Premium Country Taiwan Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue I recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio qu...

Vasil

Moderator

2530 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Issue - Spotify webplayer pausing songs constantly

I use spotify web player on chrome and it is continuously pausing my songs. This has become very irritating. I already tried clearing cache from my browser but the issue persists. Please help. I have a free plan and use an acer laptop.

Music Fan

I use spotify web player on chrome and it is continuously pausing my songs. This has become very irritating. I already tried clearing cache from my browser but the issue persists. Please help. &nbsp...

Eni

Moderator

939 Views

5 replies

0 likes

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Superuser Contribution How can I retrieve deleted file from laptop?

I accidentally deleted my important files and I would like to get it back. What to do? Anybody can help? Any suggestion?

Casual Listener

I accidentally deleted my important files and I would like to get it back. What to do? Anybody can help? Any suggestion?

Vasil

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when I try to play a song that it couldn't load

I'm using Spotify desktop on Windows 10. This mostly happens when I try to listen to a new song or listen to something that I haven't listened to for a while, so I suspect that if the song isn't already in the cache memory Spotify tries to load it bu...

Regular

I'm using Spotify desktop on Windows 10. This mostly happens when I try to listen to a new song or listen to something that I haven't listened to for a while, so I suspect that if the song isn't alre...

Pantso

Newbie

6859 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution error 17

when i try install in my pc, this show me a erro say error 17.I try this any time, after unistall and say me in spanish no se pude iniciar spotify codigo de error 17please if you have solution send me this emailmy email account is this acount is type...

Casual Listener

when i try install in my pc, this show me a erro say error 17. I try this any time, after unistall and say me in spanish no se pude iniciar spotify codigo de error 17 please if you have solution se...

AlejaR

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
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Superuser Contribution App issue Windows 10 - plays on PC even after connecting to Chromecast

Hi all, This problem only started in the last few weeks. Running the Spotify app on Windows 10 if I cast to the Chromecast, the Chromecast makes the connect sound but Spotify just keeps playing on the PC. The app used to **bleep** me to tears by not ...

Casual Listener

Hi all,   This problem only started in the last few weeks. Running the Spotify app on Windows 10 if I cast to the Chromecast, the Chromecast makes the connect sound but Spotify just keeps play...

OscarDC

Moderator

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution This web page and app suck!

Spotify says my email is registered but I do not get any notifications and cannot reset my password!!!! The systems never sends me a password reset and I cannot get in. I wanted to buy the family package but after 2 days at this, I am looking for ano...

Visitor

Spotify says my email is registered but I do not get any notifications and cannot reset my password!!!! The systems never sends me a password reset and I cannot get in. I wanted to buy the family pac...

OscarDC

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Keyboard Stop Button Functionality

I previously submitted an idea under the title '[Desktop] Stop button on keyboard should reset to beginning of song' but it was closed, with the response saying, "Currently the Desktop app has only a Play/ Pause button in the Now Playing View. It wou...

Regular

I previously submitted an idea under the title '[Desktop] Stop button on keyboard should reset to beginning of song' but it was closed, with the response saying, "Currently the Desktop app has only a...

MihailY

Moderator

401 Views

1 replies

0 likes

Desktop
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[Desktop] Search for and Locate Music in Library

We have the ability to search downloaded music, but I don't keep all of my playlists downloaded. I believe it would be helpful to search for music in my library, and further identify which folder/playlist(s) the song is in--similar to windows file ma...

Casual Listener

We have the ability to search downloaded music, but I don't keep all of my playlists downloaded. I believe it would be helpful to search for music in my library, and further identify which folder/pla...

Alex

Spotify Legend

652 Views

1 replies

2 likes

Desktop
  • 652 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Connect doesn't work on the PC version.

PlanFreeCountryFranceDeviceHP Pavilion LaptopOperating SystemWindows 11 (Insider Build 25262) My Question or IssueSpotify Connect deliberately does not work on the PC version.Despite all my efforts and reinstalls, I can't get Spotify Connect to work ...

Newbie

Plan Free Country France Device HP Pavilion Laptop Operating System Windows 11 (Insider Build 25262)   My Question or Issue Spotify Connect deliberately does not work on the PC version...

Dian

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
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Solved!!Superuser Contribution Autoplay Repeating First Five Songs

For the past several days, maybe a week, Autoplay has been repeating the first five songs in the queue. Clicking on one of those tracks highlights both copies of the song in the queue, and tapping the Delete key removes both copies from the queue. Pl...

Music Fan

For the past several days, maybe a week, Autoplay has been repeating the first five songs in the queue. Clicking on one of those tracks highlights both copies of the song in the queue, and tapping th...

ancientalbino

Music Fan

2106 Views

8 replies

0 likes

autoplay
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Spotify for Windows on ARM (Win32) Desktop app badly needed

Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is? Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, due to software emulation not optimally Apple announced on the...

Roadie

Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is?   Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, du...

jmbob

Visitor

11022 Views

19 replies

17 likes

arm
arm64
surface pro
woa
  • 11022 Views
  • 19 replies
  • 17 likes

Superuser Contribution Spotify does not play with external speakers (desktop)

PlanFreeCountryBelgiumDeviceAsus Rog Strix GOperating SystemWindows 10 My Question or IssueHi,my spotify starts skipping every song when i have my desktop connected to an external speaker system, when i play it with the built in speaker prom my asus ...

Visitor

  Plan Free Country Belgium Device Asus Rog Strix G Operating System Windows 10   My Question or Issue Hi, my spotify starts skipping every song when i have my desktop connected...

One23

Casual Listener

4929 Views

5 replies

2 likes

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  • 5 replies
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Superuser Contribution All songs skipping. cannot play music. web browser

On my laptop, spotify has started skipping every song after a short while, and when it stops, the song it lands on becomes silent. Ads still function fine. This issue is only on my laptop, my desktop still works fine. I use the web player on both dev...

Casual Listener

On my laptop, spotify has started skipping every song after a short while, and when it stops, the song it lands on becomes silent. Ads still function fine. This issue is only on my laptop, my desktop...

Pikamew362

Casual Listener

1935 Views

5 replies

0 likes

  • 1935 Views
  • 5 replies
  • 0 likes

Superuser Contribution Explicitly removed songs returning to queue

PlanFreeCountryUSA DevicePC, browserOperating SystemWindows 10, Edge Version 108.0.1462.54 (Official build) (64-bit) My Question or IssueI started my queue with an album that I finished listening to. I added the album Aretha - Who's Zoomin' Who to my...

Casual Listener

Plan Free Country USA   Device PC, browser Operating System Windows 10, Edge Version 108.0.1462.54 (Official build) (64-bit)   My Question or Issue I started my queue with a...

AlejaR

Moderator

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
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Superuser Contribution Spotify Breaks after ad plays

PlanFreeCountryUnited States of AmericaDeviceAcer LaptopOperating SystemWindows 10 My Question or IssueHi! I use Spotify on Web browser because I would like to NOT download the app, it's too stressful on my computer and too much clutter for me to han...

Casual Listener

Plan Free Country United States of America Device Acer Laptop Operating System Windows 10   My Question or Issue Hi! I use Spotify on Web browser because I would like to NOT download t...

Eni

Moderator

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes