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no see to main screen of goodmorning (a little bit learn english sorry)

no see to main screen of goodmorning (a little bit learn english sorry)

There used to be a good morning section on the homepage and I was able to access what I listened to before, but now it does not appear on the computer, phone or web page, but it appears on a friend of mine. How can I retrieve it? (part in the picture)

Screenshot_2.png
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9 Replies

Hey @YasoDigo,

 

Thanks for posting in the Community.

 

Could you post a screenshot of how the app looks like on your end? This way we can be certain if this is an ongoing test or an actual issue.

 

Keep us posted,

 

Cheers!

DianModerator
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it comes in once in a while but it only shows podcasts like now but it rarely comes

Screenshot_1.png

Hey @YasoDigo,

 

Thanks for the screenshot.

 

Can you please check if this section is not available on other devices as well? Also, can you please share your OS and Spotify version?

 

Cheers,

MihailYModerator
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I looked at my friend's computer (I mentioned earlier),my phone, and website that , they all have it now.

windows 11

1.2.3.1115.gd61a8f5c

(I'm sorry for my mistakes in the sentences, I'm using a translation because I know little English)

Hey @YasoDigo,

 

Thanks for getting back to us with that info.

 

If your PC is the only device that doesn't have this section, we'd recommend performing a clean reinstall of the desktop app as described here.

 

Let us know if this helps.

MihailYModerator
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I tried but it didn't work. It doesn't happen on any device I'm logged into.

Hi @YasoDigo,

 

Thanks for the info. When did this section last appear? Or how often does it appear now? That section is dynamic, which means that it depends on if the app can find relevant recommendations for you. It can take some time (several weeks sometimes) before this section appears, as the app needs to get to know your taste and listening habits in order to show you recommendations there.

 

Hope this clears things up. 

JoanModerator
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It's been almost a month since the podcast version came out, I think I saw the music version last July. I listen to music almost every day and it hasn't been for a long time.

Hey @YasoDigo,

 

Thanks for your reply.

 

We've forwarded this info to the relevant team here at Spotify, however we can't confirm when it will be addressed. In the meantime, please make sure to keep your app up-to-date.

 

Take care,

MihailYModerator
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