Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 50243 Views
  • 77 replies
  • 27 likes
  • 50243 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75989 Views
  • 271 replies
  • 21 likes
  • 75989 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5333 Views
  • 1 replies
  • 6 likes
  • 5333 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145473 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145473 Views
  • 0 replies
  • 26 likes

Superuser Contribution [Desktop][Playlists] Desktop

Is there a "minimal" version for desktop? iOS/Android/Windows is the same. I remember WINAMP had one; so I can enjoy music without sacrificing much space on my screen.

  • Casual Listener
  • Is there a "minimal" version for desktop? iOS/Android/Windows is the same. I remember WINAMP had one; so I can enjoy music without sacrificing much space on my screen.
  • Vasil
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 185 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing any song results in"Spotify cant play this right now..." but works in web play and mobile

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueI was using Spotify yesterday 07/24/2022 and it was working perfectly fine and now today 07/25/2022 any time I have tried to use the desktop app to play any song, lik...

  • Newbie
  •   Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue I was using Spotify yesterday 07/24/2022 and it was working perfectly fine and now...
  • Dian
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Desktop
    PC
    Spotify cant play this right now
  • 305 Views
  • 1 replies
  • 0 likes

Syncing your timeline with your friends

Hey, I have a new idea and I wanna share it with you all, this Idea will allow us to listen to the same song with our friends at the same time, it looks like you are watching a live program together at the same time. Developers can also add other fea...

  • Newbie
  • Hey, I have a new idea and I wanna share it with you all, this Idea will allow us to listen to the same song with our friends at the same time, it looks like you are watching a live program together ...
  • Taylith
  • Community Legend
  • 251 Views
  • 1 replies
  • 1 likes
  • 251 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify doesn't download the playlists

PlanPremiumCountryMexicoDeviceHP Laptop 14Operating SystemWindows 11 My Question or IssueRecently my desktop spotify won't let me download my playlists, at first it shows it is "starting" to download them but never actually downloads them. I've tried...

  • Casual Listener
  • Plan Premium Country Mexico Device HP Laptop 14 Operating System Windows 11   My Question or Issue Recently my desktop spotify won't let me download my playlists, at first it shows it ...
  • Vasil
  • Moderator
  • 437 Views
  • 5 replies
  • 0 likes
  • desktop(windows)
  • 437 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI have problem. I want to connect ma PC to PS5, so i click Spotify Connect button on PC, but i can't connect, from mobile phone i can connect to PS5.

  • Visitor
  • Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue I have problem. I want to connect ma PC to PS5, so i click Spotify Connect button on PC, but i can...
  • AnnieKate
  • Newbie
  • 473 Views
  • 5 replies
  • 0 likes
  • 473 Views
  • 5 replies
  • 0 likes

Superuser Contribution Need better options to personalize recommendations on homepage.

Desktop and mobile apps have no options to hide or mark content as "not-interested" on the homepage. I've had this podcast that I accidentally somehow played part of an episode on months ago that has been popping up with new episodes on my home page ...

  • Casual Listener
  • Desktop and mobile apps have no options to hide or mark content as "not-interested" on the homepage. I've had this podcast that I accidentally somehow played part of an episode on months ago that has...
  • Vekks
  • Casual Listener
  • 229 Views
  • 2 replies
  • 1 likes
  • 229 Views
  • 2 replies
  • 1 likes

Superuser Contribution App keeps crashing

PlanFreeCountryMalaysiaDeviceHuawei D14 Macbook, 16 GB (15.8 usable), Intel i5 processorOperating SystemWindows 10 My Question or IssueMy Spotify app keeps crashing. When I open it, it may1) crash after a few seconds2) crash once I press any button (...

  • Newbie
  • Plan Free Country Malaysia Device Huawei D14 Macbook, 16 GB (15.8 usable), Intel i5 processor Operating System Windows 10   My Question or Issue My Spotify app keeps crashing. When I o...
  • Dian
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • crashing
    keeps crashing
    laptop
    laptop app
    Windows 10
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone not connecting to desktop app

PlanFree/PremiumCountryUKDeviceAndroid Operating SystemWindows 11My Question or IssueMy phone isn't connecting to my desktop app. The app doesn't even show my phone as an option. I've done a fresh install and everything. However, it connects to my br...

  • Newbie
  •   Plan Free/Premium Country UK Device Android  Operating System Windows 11 My Question or Issue My phone isn't connecting to my desktop app. The app doesn't even show my phone as ...
  • Dian
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord Listening Party Delay

I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend. However, as of late, whenever a song ends there is a 30-60 second delay of silence where nothing plays. After the period of silence has pass...

  • Casual Listener
  • I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend.   However, as of late, whenever a song ends there is a 30-60 second delay of silen...
  • shortycorgis
  • Visitor
  • 33112 Views
  • 5 replies
  • 9 likes
  • autoplay
    broken
    Discord
    listen along
    listening party
    song delay
  • 33112 Views
  • 5 replies
  • 9 likes

Superuser Contribution Playback issues with Windows 11 via Bluetooth Speaker

PlanPremium Family - using Desktop AppCountryUKDeviceHP ZBook Create G7 NotebookOperating SystemWindows 11 - Version 21H2 My Question or IssueI upgraded to windows 11 last week and since then the playback on Spotify, via bluetooth into a speaker (UE ...

  • Regular
  • Plan Premium Family - using Desktop App Country UK Device HP ZBook Create G7 Notebook Operating System Windows 11 - Version 21H2    My Question or Issue I upgraded to windows 11 l...
  • Eni
  • Moderator
  • 1785 Views
  • 8 replies
  • 0 likes
  • 1785 Views
  • 8 replies
  • 0 likes

Superuser Contribution Hide this song on playlists I don't administer missing

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueShouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a problem on my own playlists, but rather playlists made by Spotify. Else I have to creat...

  • Newbie
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Shouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a proble...
  • Jeremy
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution whole spotify window scrolls with playlists

It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen so far. When adding a song to a playlist, not only...

  • Casual Listener
  • It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen...
  • Eni
  • Moderator
  • 491 Views
  • 5 replies
  • 0 likes
  • 491 Views
  • 5 replies
  • 0 likes

Superuser Contribution Copy Pasting multiple song URLs into Playlist not working

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't paste multiple song URLs from a list into a playlist anymoreFor example: https://open.spotify.com/track/7LSjKm6kL3rbp7DAQ1tS1f https://open.spotify.com/tr...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't paste multiple song URLs from a list into a playlist anymore For example: &n...
  • beubie
  • Newbie
  • 2591 Views
  • 21 replies
  • 1 likes
  • 2591 Views
  • 21 replies
  • 1 likes

Superuser Contribution Only Using 50% of Max Volume

For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume. Any suggestions?

  • Casual Listener
  • For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume.   Any suggestions?
  • mscheffel
  • Visitor
  • 1355 Views
  • 2 replies
  • 0 likes
  • 1355 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discography page leads to "Page not found" when page refreshed

Plan: PremiumDevice: Macbook ProOperating System: iOSBrowser: Firefox My Question or IssueOpening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist/1aSxMhuvixZ8h9dK9jIDwL/discography/all" but refreshing the page shows "Page...

  • Regular
  •   Plan: Premium Device: Macbook Pro Operating System: iOS Browser: Firefox   My Question or Issue Opening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist...
  • Dian
  • Spotify Legend
  • 793 Views
  • 1 replies
  • 0 likes
  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played once again missing from Home screen

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 8.1 64-bit My Question or IssueUpdated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no longer shows Recently Played. Please fix (again).

  • Music Fan
  • Plan Premium Country Canada Device PC Operating System Windows 8.1 64-bit   My Question or Issue Updated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no long...
  • rpd295
  • Casual Listener
  • 2750 Views
  • 17 replies
  • 4 likes
  • 2750 Views
  • 17 replies
  • 4 likes

Superuser Contribution Spotify crashes after login

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWin 10 My Question or IssueMy Spotify application on my desktop pc started crashing a few weeks ago after an update. My other devices work just fine (Android Phone, laptop). Other accounts also...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC Operating System Win 10   My Question or Issue My Spotify application on my desktop pc started crashing a few weeks ago after an update. ...
  • Eni
  • Moderator
  • 1016 Views
  • 7 replies
  • 1 likes
  • after login
    Crash
    Spotify
  • 1016 Views
  • 7 replies
  • 1 likes

Superuser Contribution Windows media keys (pause, play, skip forward/back) don't work

As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service that would be overwriting the inputs, as far as I c...

  • Visitor
  • As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service ...
  • CarlosE
  • Moderator
  • 1120 Views
  • 4 replies
  • 0 likes
  • 1120 Views
  • 4 replies
  • 0 likes

Superuser Contribution More drop-outs

Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired.Have there been an issue with the servers at Spotify? Thank you in advance.

  • Visitor
  • Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired. Have there been an issue with the ser...
  • Dian
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes