Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81326 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777737 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18469 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I accidentally added my playlist (the angry birds theme, 8100 times) into a group playlist, and now it shows up for me, but no one else, and I wanna use the playlist, but not its almost all the angry birds theme song
I accidentally added my playlist (the angry birds theme, 8100 times) into a group playlist, and now it shows up for me, but no one else, and I wanna use the playlist, but not its almost all the angry...
Roadie
803 Views
1 replies
0 likes
while login its showing ,a firewall may be blocking spotify .
while login its showing ,a firewall may be blocking spotify .
Roadie
241 Views
1 replies
0 likes
Hallo zusammen, ich habe ein Problem mit Spotify auf dem Windows PC. Wenn ich diesen Starte, schalte ich Spotify eigentlich sofort an und höre den Song weiter den ich zuletzt gehört habe. Wenn dieser allerdings ein gestreamter Song ist, hört die Musi...
Hallo zusammen, ich habe ein Problem mit Spotify auf dem Windows PC. Wenn ich diesen Starte, schalte ich Spotify eigentlich sofort an und höre den Song weiter den ich zuletzt gehört habe. Wen...
Moderator
5020 Views
1 replies
1 likes
PlanPremiumCountryTurkeyDeviceSamsung LaptopOperating SystemWindows 10 My Question or IssueI used to be able to resize the friend activity bar to my liking whether it was just the profile pictures of my following showing or the biggest size the bar c...
Plan Premium Country Turkey Device Samsung Laptop Operating System Windows 10 My Question or Issue I used to be able to resize the friend activity bar to my liking whether it was jus...
Visitor
749 Views
2 replies
4 likes
PlanPremiumCountryUSADevicePC/DesktopOperating SystemWindows My Question or IssueUnable to play any media through the desktop app. I have reinstalled, updated and followed all other options provided by Spotify Support.
Plan Premium Country USA Device PC/Desktop Operating System Windows My Question or Issue Unable to play any media through the desktop app. I have reinstalled, updated and followed al...
Casual Listener
815 Views
5 replies
1 likes
currently using web player and it is skipping the first 4 songs of every playlist and then not playing any song for more than 10 seconds. Any advice?
currently using web player and it is skipping the first 4 songs of every playlist and then not playing any song for more than 10 seconds. Any advice?
Roadie
622 Views
1 replies
0 likes
After clicking "play" on a playlist, it just skips through some songs after 1 second and then freezes. Only having this issue on the webplayer (I can't download the app on this desktop). Very frustrating and now I can't use it and play music while wo...
After clicking "play" on a playlist, it just skips through some songs after 1 second and then freezes. Only having this issue on the webplayer (I can't download the app on this desktop). Very frustra...
Roadie
312 Views
1 replies
0 likes
Hello,I am using a Win11 pc with a BT dongle in order to connect to my soundbar, which works well.I have a droid phone, which I sometimes use for volume control or skip on my pc as I am moving around the house for convenience, so I don't have to keep...
Hello, I am using a Win11 pc with a BT dongle in order to connect to my soundbar, which works well. I have a droid phone, which I sometimes use for volume control or skip on my pc as I am moving ar...
Moderator
550 Views
4 replies
0 likes
My Question or IssueSearch no longer finds local songs and local songs aren't integrated so don't show up under artist or anything. Previously if Spotify had song but it wasn't available in your region due to licencing reasons it would be greyed out,...
My Question or Issue Search no longer finds local songs and local songs aren't integrated so don't show up under artist or anything. Previously if Spotify had song but it wasn't available i...
Music Fan
426 Views
2 replies
0 likes
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10.0.19045 Build 19045 My Question or IssueThe Spotify desktop application has not loaded for me today saying "Something went wrong" and "Try reloading the page". I tried logging out of all my a...
Plan Premium Country Canada Device PC Operating System Windows 10.0.19045 Build 19045 My Question or Issue The Spotify desktop application has not loaded for me today saying "Somethi...
Regular
441 Views
1 replies
0 likes
PlanFreeCountryEnglandDeviceallOperating Systemall My Question or IssueI have been listening to a song called Fukurou (Russian ver.) however, it plays the English version instead. It plays the Russian lyrics. The English version has no issues. After ...
Plan Free Country England Device all Operating System all My Question or Issue I have been listening to a song called Fukurou (Russian ver.) however, it plays the English version ins...
Casual Listener
651 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 11 & 10 My Question or IssueI have tested this on 3 different Windows PC on my account as well as a completely different house, PC, network, and account.Upon starting Spotify for ...
Plan Premium Country United States Device Windows PC Operating System Windows 11 & 10 My Question or Issue I have tested this on 3 different Windows PC on my account as well as a...
489 Views
0 replies
0 likes
Whenever I click on Your Library in the Spotify Desktop app on Windows 10 I get a screen that says: "Something went wrong", "Try reloading the page". There is a "RELOAD PAGE" button underneath. When I click it the whole app refreshes and I get redire...
Whenever I click on Your Library in the Spotify Desktop app on Windows 10 I get a screen that says: "Something went wrong", "Try reloading the page". There is a "RELOAD PAGE" button underneath. When ...
Moderator
541 Views
1 replies
0 likes
Let's say I'm in 2016, in the discography, and I click on a song from that year, I go back and the scroll down resets and goes to the top, to 2022
Let's say I'm in 2016, in the discography, and I click on a song from that year, I go back and the scroll down resets and goes to the top, to 2022
Moderator
329 Views
1 replies
0 likes
Tengo Spotify premium y cada vez que trato de adelantar mi música se cambia a otra lista me pasa en el teléfono y pc, espero puedan arreglar ese fallo
Tengo Spotify premium y cada vez que trato de adelantar mi música se cambia a otra lista me pasa en el teléfono y pc, espero puedan arreglar ese fallo
Visitor
1462 Views
2 replies
0 likes
Una vez desistalada y borrado los archivos he recibo el mismo error a la ahora de installar.no se pudo iniciar sesion error codigo17
Una vez desistalada y borrado los archivos he recibo el mismo error a la ahora de installar. no se pudo iniciar sesion error codigo17
Moderator
366 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S20+ Android 12Operating SystemDesktop Windows 11 My Question or IssueOn desktop app in windows 11 Right now, I have it set to play all the songs in alphabetcal order by song title. When I reboot/boot up the ...
Plan Premium Country USA Device Samsung Galaxy S20+ Android 12 Operating System Desktop Windows 11 My Question or Issue On desktop app in windows 11 Right now, I have it set to play ...
Moderator
854 Views
5 replies
0 likes
PlanPremiumCountry USADeviceLenovo Y700 LaptopOperating SystemWin 10 My Question or Issue Spotify refuses to play anything that isn't on my playlists. The problem is always occuring on songs that aren't part of my playlists or current radios, and the...
Plan Premium Country USA Device Lenovo Y700 Laptop Operating System Win 10 My Question or Issue Spotify refuses to play anything that isn't on my playlists. The problem i...
Visitor
5255 Views
7 replies
2 likes
Premium / NetherlandsDesktop / Huawei phoneWindows 11, Android 12 Everytime I now want to continue listening to a playlist I listed to a couple hours back, he will finish the current song and then the playlist stops. The only thing I can do then is r...
Premium / Netherlands Desktop / Huawei phone Windows 11, Android 12 Everytime I now want to continue listening to a playlist I listed to a couple hours back, he will finish the current son...
Newbie
2054 Views
9 replies
8 likes
The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actually playing. Is there a setting in Spotify that I'v...
The Advanced Settings under my Power Options for Multimedia Settings is already set to "Prevent idling to sleep" [when sharing media], but the system doesn't seem to recognize that the music is actua...
Moderator
1799 Views
1 replies
0 likes
