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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1640 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145464 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130371 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10977 Views

1 replies

6 likes

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Solved!!Superuser Contribution Can't delete playlist

It's like a glitched folder, I logged on to my account yesterday and there's a ton of playlists so I clean it but for whatever reason, I can't delete a playlist, it's like a glitched playlist. doesn't appear in my library so I can't add songs when de...

Casual Listener

It's like a glitched folder, I logged on to my account yesterday and there's a ton of playlists so I clean it but for whatever reason, I can't delete a playlist, it's like a glitched playlist. doesn'...

Alex

Spotify Legend

1491 Views

3 replies

0 likes

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Superuser Contribution A playlist will play just one second per song

I received a shared playlist from Linkedin https://open.spotify.com/playlist/6xx2bsAB85N4ovGFAOET2O?si=2cd707e70acd4f24&nd=1 and it plays just a second from every song and stops. I don't have a Spotify Premium membership. Any ideas? Do I need to have...

Visitor

I received a shared playlist from Linkedin https://open.spotify.com/playlist/6xx2bsAB85N4ovGFAOET2O?si=2cd707e70acd4f24&nd=1 and it plays just a second from every song and stops. I don't have a S...

Jeremy

Spotify Legend

287 Views

1 replies

0 likes

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Solved!!Superuser Contribution Desktop app Doesn't see my phone

PlanPremium Device(Pixel 6, PC)Operating System(Windows 10, Android 12) My Question or IssueOne day I wanted to switch the track in desktop app from the phone and find out that phone doesn't see the desktop app and desktop app doesn't see my phone th...

Regular

Plan Premium   Device (Pixel 6, PC) Operating System (Windows 10, Android 12)   My Question or Issue One day I wanted to switch the track in desktop app from the phone and find out...

lollila2

Newbie

6187 Views

14 replies

3 likes

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Superuser Contribution Spotify desktop app on Windows is unstable

The spotify app keeps being unresponsive about once per day. I open it and it's frozen, so I close it and then can't open it again, it says "The spotify application is not responding" no matter how many times I try.The only solution to this problem i...

Regular

The spotify app keeps being unresponsive about once per day. I open it and it's frozen, so I close it and then can't open it again, it says "The spotify application is not responding" no matter how m...

Kiril

Moderator

1545 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution All of my account's playlists have vanished from library.

None of the below information is required. However, the more you providIe the easier it will be for us to try and help.PlanPremiumCountryUSADeviceLITERALLY ALL OF THEMOperating SystemEVERY ONE WE HAVE TRIED My Question or IssueAll of my account's pla...

Newbie

None of the below information is required. However, the more you providIe the easier it will be for us to try and help. Plan Premium Country USA Device LITERALLY ALL OF THEM Operating System ...

Yordan

Moderator

274 Views

1 replies

0 likes

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Superuser Contribution video black screen

After 5 mins of play video goes black. Audio unaffected.Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. Tried downloading the content. Tried playing other co...

Newbie

After 5 mins of play video goes black. Audio unaffected. Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. ...

Alex

Spotify Legend

1130 Views

1 replies

0 likes

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No content available when using Spotify app on Desktop.

I use the Spotify app on my desktop. The playlist was fine this morning, but now only two songs are available to play! The songs in the list, including the recommended songs list, are all unavailable to play! I have tried logging out and logging back...

Casual Listener

I use the Spotify app on my desktop. The playlist was fine this morning, but now only two songs are available to play! The songs in the list, including the recommended songs list, are all unavailab...

fallingsnow33

Casual Listener

454 Views

1 replies

0 likes

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Remove Button Doesn't Actually Work

When I click 'Remove' on a song in a playlist and select 'I don't like X Artist', Spotify assures me they will not add songs from that artist when the playlist refreshes. Without fail the artist is there the following week with a different song.

Newbie

When I click 'Remove' on a song in a playlist and select 'I don't like X Artist', Spotify assures me they will not add songs from that artist when the playlist refreshes. Without fail the artist is t...

349 Views

0 replies

0 likes

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Superuser Contribution spotify.com redirecting to Brazil site

When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn

Visitor

When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn

Yordan

Moderator

634 Views

1 replies

0 likes

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Superuser Contribution Playback keeps stopping

Recently, songs on desktop only keep stopping (not pausing) mid-playback.My playback quality is set to automatic, I've reinstalled Spotify, and I've got a good internet connection. Any advice?

Visitor

Recently, songs on desktop only keep stopping (not pausing) mid-playback. My playback quality is set to automatic, I've reinstalled Spotify, and I've got a good internet connection. Any advice?

Mario

Spotify Legend

477 Views

1 replies

1 likes

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Superuser Contribution Song gets stuck on certain parts repeats itself for few seconds

So basically the title around 6-7 secs songs will get stuck and will repeat the same part over and over 3-4 times and after that it streams normally why this could be happening? any ideas or solutions?

Newbie

So basically the title around 6-7 secs songs will get stuck and will repeat the same part over and over 3-4 times and after that it streams normally why this could be happening? any ideas or solution...

Mario

Spotify Legend

1203 Views

1 replies

0 likes

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Superuser Contribution Sometimes the song playing in playlist doesn't match song actually playing

Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qbNotice the song in green on the main browser window doesn't match the song in "Now Playing".I think this has to do with playlists updating; I must be playing a previous version of ...

Visitor

Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qb Notice the song in green on the main browser window doesn't match the song in "Now Playing". I think this has to do with pla...

Vasil

Moderator

363 Views

1 replies

0 likes

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Superuser Contribution Everytime I try to log in on my Desktop, I get auth:16 or client_token:101

So when I try to log in using my email, I have the error code auth:16 and when I try with my Facebook account, I get the error code client_token:101 I don't have this problem with the web player. Here are the steps I already did:-Restarting PC-Restar...

Casual Listener

So when I try to log in using my email, I have the error code auth:16 and when I try with my Facebook account, I get the error code client_token:101 I don't have this problem with the web player. ...

Yordan

Moderator

821 Views

3 replies

0 likes

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Solved!!Superuser Contribution I want to delete an unwanted daily mix.

There are no options to dislike or delete the recurring daily mixes and 'made for you' playlists. I have searched old comments but cannot find a solution. I would be happy if I could just hide the suggestions altogether so they do not automatically d...

Visitor

There are no options to dislike or delete the recurring daily mixes and 'made for you' playlists. I have searched old comments but cannot find a solution. I would be happy if I could just hide the s...

achtvier

Casual Listener

19293 Views

10 replies

4 likes

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Superuser Contribution Windows laptop connected to internet, but no internet connection on Spotify

I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings.I have done the following so far and they did not work.- Restarted laptop- Re-installed Spotify- Changed proxy settings from auto-detec...

Casual Listener

I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings. I have done the following so far and they did not work. - Restarted laptop - Re-...

Elena

Moderator

256 Views

1 replies

0 likes

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Superuser Contribution Desktop overlay not appearing even after reinstalling

Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it still does not work, what should I do?

Visitor

Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it st...

Jeremy

Spotify Legend

258 Views

1 replies

0 likes

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Superuser Contribution How do I add crossfade when I'm on browser?

I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is bugging me.

Visitor

I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is buggi...

bob4333

Visitor

18477 Views

11 replies

0 likes

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