Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
My Question or Issue: Are you EVER going to fix the history issue that has been around for at least 4 years?
For YEARS now, users have complained about their listening history being empty on the Windows desktop app. One of the only times I've actually seen a moderator reply to this issue is this now closed topic from four months ago.
As you can see, the moderator simply suggested the same solutions that the user asking the question already said that they tried. In the last reply, when the user clearly told the moderator they had tried their last solution, the moderator never even bothered to reply again. Perhaps they replied to the user privately, but that's not a lot of help for everyone else reading the topic.
I have tried said solutions - logged into same account on both devices and made sure neither is in offline mode (in fact if I start playing music on my phone it shows up in the queue on the desktop app) as well as uninstalling and reinstalling the app. However, my history - which Spotify claims keeps the 50 last songs played - is STILL empty. I unfortunately did not get to mark a couple of the songs on my Discover Weekly playlist and there is no way to see those old playlists. I have intentionally avoided listening to music because I don't want to lose those songs when they are no longer in the past 50. I guess I'm just going to have to give up and I'm pretty annoyed about it. Could you not at least make the previous week's playlist be available for a few days after the new week? People have asked for this feature multiple times, as well. There were a couple songs that I loved and I don't know the artist or the song, so I just have to hope I hear them again, one day.
I have been using Spotify since it first came out and they've always seemed slow to fix issues with their apps. It's getting a bit tiresome.